Sandals Royal Caribbean in Montego Bay, Jamaica

Off

shore Private Island, Over The Water Villa With Butler. Whether at the luxurious resort, offshore island, or the over the water villa, Sandals Royal Caribbean offers a unique and unforgettable five-star experience.

Location of Sandals Royal Caribbean

Sandals Royal Caribbean
Mahoe Bay
Montego Bay, Jamaica

Nearest Airport: MBJ

Amenities for Sandals Royal Caribbean

  • On-Site Amenities
  • Pool
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Hotels

Reviews for Sandals Royal Caribbean

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We began planning our wedding in January 2017 with a wedding date of December 31, 2017. After deciding on a destination wedding we searched high and low for the right resort. We reviewed multiple places and decided on Sandals Royal Caribbean. This was absolutely the best choice we could have made. The Sandals wedding team has everything down to an art! Our wedding went off without a hitch, it was absolutely perfect! In March 2017 we did a video chat with part of the wedding team to begin planning our special day. From this stage of the process to the final stage, it was very stress-free and simple. Through the year we selected most all of the wedding options and upgrades. Upon arrival we would have a few hours of picking a venue on the resort, cake testing, and just final details to go over. We settled on one of the cheaper rooms on the resort for the first three days of our stay, then on our wedding day, we would move to an over the water bungalow for the final three days of our stay. With all options, upgrades, videos, pictures, and the stay in the bungalow, our wedding still came in thousands cheaper than having a wedding in the states. Our immediate family also loved the idea because it gave them a reason to go on a “once in a lifetime” style vacation for most. Most of our wedding party had not been out of the USA before and felt a little uneasy about being in a foreign country. Sandals made everyone feel completely safe and at ease. The staff was exceptionally nice and went out of their way to make sure we felt at home. The day of the wedding, the spa knocked it out of the park on my wife’s hair and makeup. She was absolutely beautiful! The wedding was PERFECT! The staff really has the wedding process down to an art. The officiator was great, service and reception went just as planned. Not to mention the cake was delicious! We moved to our over the water bungalow after the completion of our wedding. We had butlers Gary and Tamara for the remainder of our stay. They were AWESOME! From rose pedals leading to the tranquility tub full of bubbles and glasses of Champaign ready for us when we returned from dinner, to multiple dinner reservations, towel animals made every day, and special treats throughout the week, they made sure our stay was above and beyond our expectations. We really can’t say enough positive about the entire facility and our stay. From start to finish, vacation, honeymoon, wedding and all… it was perfect!

John4428 - Dallas, Texas


TripAdvisor Traveler Review Rating Reviewed 1 day ago

I brought my wife to Jamaica to celebrate her January birthday on the beach! While we stayed at Sandals Inn, we traveled to Sandals Royal Caribbean a couple of times during our 4-day stay. Sandals gives you access to the three Sandals resorts in Montego Bay by simply staying at any one of them. There is a complimentary shuttle service that operates every hour that travels between the three resorts. Each resort is about 10 to 15 minutes away from one another. We visited Royal Caribbean for two reasons: to check out the beaches and to eat at Royal Thai. We were pleased with both! There was ample beach to relax on. We never had an issue grabbing a layout chair. And Royal Thai was delicious! Granted, neither my wife nor I have much experience when it comes to Thai food. Overall, the Royal Caribbean has a laid-back atmosphere with a vintage colonial-British feel. Sandals Montego Bay ended up being my wife and my favorite of the three because of its more fresh, trendy, open-concept, modern atmosphere. But, if you're looking for a luxurious, relaxing all-inclusive resort, Sandals Royal Caribbean might be just what you're looking for.

Brandon K - Dallas, Texas


TripAdvisor Traveler Review Rating Reviewed 2 days ago

This was a last minute get away for my birthday (4 days 3 nights). We booked it a week before we left and have stayed at Sandals 4 other times (all in Jamaica), but I must say "not impressed with this resort". Check in: Everyone is herded into the concierge lounge and your Butler (if you have one) will meet you there to take over and complete the check in process. I guess it was ok, but it wasn't very personal and it made you feel like just a number. Room: We booked the Romeo and Juliet Walkout Butler Suite with Tranquility Soaking Tub room, which is a mid level room. This is a very nice, large room. It doesn't have a private bathroom like most would consider a hotel room having. The shower is out in the open. So if you are shy at all, you do not want this room. We had an ocean view if you stood on the corner of the patio and looked around another building. Butlers: Terrible. We are not Butler people and we let the Butlers know from the beginning they will not hear from us very often. But, these Butlers did absolutely nothing. As mentioned, we arrived on my birthday. Nothing. We even told the Butler it was my birthday. Nothing. I didn't expect a lot, but figured he would bring a small cake to the room or something, but nope. We have stayed in a Butler suite before, and like I mentioned, we do not expect a lot, but the Butlers in Ocho Rios actually did things without us asking (did the room up, flowers, champagne, etc), . These Butlers were a waste of money and time. He did bring 2 snacks during our stay and ice to our room daily, but here is the kicker. The ice machine was right around the corner from our room. Our Butler didn't even meet us to say goodbye when we left. Resort: I wasn't a fan of the resort as it was extremely small, this is my personal take. If you do not want or like to walk far, this is the resort for you. Small beach and everything just seemed on top of each other. Pools are extremely cold and very few people were even in them. Staff: I've been coming to Sandals since 2001 and I must say the staff just isn't what it used to be; or at least at this resort. Very few go out of their way to make an effort, most just go through the motions. Food: Food as always is very good. Food is one of those things that it depends on the person. We did have an issue at Eleanor's (a non reservation restaurant). We showed up and was advised we would have to wait 20 minutes. That was fine, no problem. 40 minutes later I went up to see how much longer and another couple in front of me advised they had reservations. The hostess advised "first come first serve, no reservations". Then they said something to her, that I couldn't hear and she said "Oh, I have your table ready" and then they went to their table. I looked and 4 other couples were still waiting ahead of them. We sent a complaint through the on line complaint system and the management advised "sorry they must have had a reservation". At a no reservation restaurant? Visiting other Sandals: We did go to Sandals Montego Bay for a few hours. I've stayed there before, many years ago, and I must say the resort looks awesome. The staff at Sandals Montego Bay were extremely nice and treated us better than the resort we were actually staying at. We were going to stay here, but it was sold out. Overall: Overall Sandals Royal Caribbean just didn't impress me. The atmospher was dry and the staff just went through the motions. If you are heading for vacation to just lay around and hang out without expecting a lot, this is the place for you. I feel I am most upset with is the treatment from the Butlers. I can't express enough that they did nothing. We do not demand a lot of attention, but would have liked to be treated as guest. We have another trip planned in April to Sandals Barbados with a group. Hopefully Sandals can step their game up and keep us as clients.

twpiatt - Danville, Illinois


TripAdvisor Traveler Review Rating Reviewed 2 days ago

A picturesque resort and wonderful staff. Big up Monique and Dive master Gilbert who squeezed me onto the scuba excursion last minute! Also the lovely Carissa who kept us supplied with drinks! the weather didn't stop us enjoying all the facilities!

JimK68 - Ashford, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 3 days ago

My wife and I had a wonderful time visiting your resort. We have invited friends to join us on our next vacation to Jamaica in the Royal Caribbean at Sandals. The staff was incredibly friendly and professional.

johnlrob


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