Sandals Royal Caribbean in Montego Bay, Jamaica

Off

shore Private Island, Over The Water Villa With Butler. Whether at the luxurious resort, offshore island, or the over the water villa, Sandals Royal Caribbean offers a unique and unforgettable five-star experience.

Location of Sandals Royal Caribbean

Sandals Royal Caribbean
Mahoe Bay
Montego Bay, Jamaica

Nearest Airport: MBJ

Amenities for Sandals Royal Caribbean

  • On-Site Amenities
  • Pool
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Hotels

Reviews for Sandals Royal Caribbean

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 21 hours ago

Where to begin...we loved our stay at Sandals. I recommend the butler level service. Our butlers, Nigy and Nicole, were amazing. We arrived after flying all night and were hungry and exhausted, but Nicole got us settled in our room with a snack and chilled champagne. Nigy was very helpful with dinner and excursion arrangements, even decorating our table at dinner with flowers. Can't say enough about both of them! All the staff was friendly and helpful, always asking if we were ok or needed anything. Even the gentleman who maintained the pool outside our room would ask if we were happy and comfortable - I wish I'd gotten his name. A few other mentions: Daltena, our server at Eleanor's was so friendly and attentive, Dre and Devoy made yummy drinks at the beach bar and always greeted with a smile (despite the bees they deal with!), and Jean-Pierre, our cabana attendant, made sure our ice chest was stocked with cold beer, water, juices, and was a phone call away for anything else. We had a wonderful time and hope to come back again soon!

zemakk1 - University Place, Washington


TripAdvisor Traveler Review Rating Reviewed 2 days ago

This is our third Sandals vacation, first time here. Our room 5111 is in a great location but is a bit tired. Everything worked but some drawers were stiff and one of the wardrobe doors would not stay closed. The plus points are the exceptional staff and the food quality. We got great meals and every member of staff was friendly and helpful. The bar service was excellent and only premium brands are served. Our inroom bar has Scotch, Gin, Vodka, 2 different Rums plus red, white and sparkling wine. And the fridge has beer, soft drinks and water. Not to mention the Jamaican blue mountain coffee. There are plenty of activities and entertainment including scuba diving and glass bottom boat (both free to use). I would recommend visiting this resort.

tony3512 - Ipswich, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 4 days ago

I was trying to book a certain room type and they did not have it available all of the nights and would not let me switch room types. Ideally I wanted to book it for the nights they did have it and then switch rooms to something else. They told me I would be uncomfortable doing it but how can they determine how I will feel? They have the room available and I am willing to pay for it but they are not letting me. Then said I had to take a worse transportation service because the higher room type was not booked even though I TRIED TO BOOK IT! I have spent 4 phone calls, 2 online chats and over 4 hours on this today and it is still not resolved. Do NOT come to this hotel group - they do not care about the customers and they are not flexible.

Heather G


TripAdvisor Traveler Review Rating Reviewed 4 days ago

My husband and I spent a week at Sandals Royal Caribbean. We have never been to a Sandals or an all inclusive,and now we wonder what we were waiting for! It was very relaxing and the grounds are beautiful. We stayed in a suite ground floor with butler service. We thoroughly enjoyed our stay!

dojay111 - austin,texas


TripAdvisor Traveler Review Rating Reviewed 5 days ago

We stayed at Sandals Royal Caribbean in Montego Bay, Jamaica, from October 4, 2017 to October 13, 2017 and were married there on October 7, 2017! We were initially scheduled to leave on the 11th, but we couldn’t bear to leave, so we extended our stay! I can honestly say that the service we received was fantastic. Our amazing butlers, Ian and Kemar considered and addressed our every need and desire - often before it came to our own minds - it was so nice to have them take care of us! In fact, all of the resort staff were always pleasant, friendly and accommodating - it was really a pleasure. WEDDING We had about 20 guests staying at the resort (including ourselves), as well as about 20 additional guests that came just for the wedding. The wedding was so beautiful. When we met our on-site wedding planner, Sanjae, she was on point, she remembered to ask me about small details I had completely forgotten. After planning this wedding for months, I was finally able to relax, because she really gave me confidence that she would look after everything, and she did. Sanjae made the suggestion of hosting the cocktail reception and dinner on the Private Island, which was absolutely stunning - I was so grateful that she was able to make it happen and keep the night running smoothly. She facilitated custom wedding favours for all our guests, a photo booth station for everyone to contribute to our wedding guest book as well as a wardrobe change for me and getting everything back to our room; it was truly seamless. She was always so positive and calm, and on top of all the details - we really can’t praise her enough. The steel drum band was loved by everyone - it added such a special element to the ceremony. The DJ was also great, he got everyone pumped up and made sure he hit all of our requests - everyone was up, dancing and having a great time. Our photographer, Syan, was so dedicated, and such a nice person to have with us to help capture our wedding day. He went over and beyond to make sure he captured all the important details and some great candid moments. The cocktail reception was really nice and the food really good. The dinner was a mixed bag - definitely not the best thing we ate while there - it was kind of like conference food. That being said, they were so upset to hear that we weren’t thrilled with the dinner that they set up a private candlelight dinner for us (as well as two of my bridesmaids - one of which was celebrating her birthday!) at one of the over the water gazebos. It was so beautiful and Devroy, who looked after us was so great, he even serenaded my friend for her birthday - what a voice!The food itself was phenomenal - the main of surf and turf was cooked perfectly and so juicy and flavourful - and the creme brûlée desert was on point - such a memorable and special experience. ROOMS Because we extended our stay, we ended up getting to try out two different rooms. The first room was the Honeymoon Grand Luxury Walkout Butler Suite with Patio Tranquility soaking tub, it was very modern and open concept, which we loved, but might not be for everyone as it does not have much privacy. The suite itself was spacious, beautiful and modern. The walk out was great we really enjoyed having breakfast out there on several mornings and the bath was so relaxing (and romantic), thanks to our great butlers. The second room was the Crystal Lagoon Honeymoon One Bedroom Butler Suite. It was also really impressive and was done in more of a traditional colonial style with beautiful dark wood furniture everywhere. The balcony was very spacious and had a super comfortable lounging couch as well as a table and chairs, at which we had a really lovely private dinner on the last night of our trip. It had a private entrance to the lagoon pool that was magical at night, and a nice quiet place to relax during the day. FOOD We tried pretty much everything and were overall, impressed. By far the best restaurant is Le Jardinier, which serves French cuisine - their escargots and bouillabaisse cant be missed! They also do a good ackee and saltfish at their a la carte brunch. The Jerk Grill on the Private Island would be a close second - everything on the menu is really good; just get one of everything - really, but mind the spice if you can’t manage! We also really enjoyed the dinner we had at the Regency - the Snapper was delicious and the scallops were flavourful and cooked perfectly. Eleanor’s and Royal Thai were both good, but not great, so they didn’t make our top three, but are still definitely worth a visit. The Cricketers Pub was surprisingly good - their hot wings and fish and chips are can’t miss (second dinner anyone?). The Beach Grill and Pizza were ok, didn’t love the patties and they never seemed to be all that warm. The service there was amazing though, they never had us wanting or waiting on anything. We went to the buffet only once; it was underwhelming - I’d avoid it given all the amazing options available. SPA Ahhhhhmazing - however you slice it. But do yourself a favour and book your treatment on the island, the location can’t be beat, and the treatment room opens out onto the ocean. We had both of our treatments outside and loved it, but if you really want to have total silence, you should request one of the rooms in the spa on the mainland - which are very nice as well. The staff was lovely and the massages were so great - that’s why we ended up having two! ENTERTAINMENT We really enjoyed the nightly entertainment. They had different themes every night, which was really fun and everyone really got into it. Our favourite night was the beach party with all the traditional Jamaican food on the Friday night - the food was amazing, loved the curry goat, rice and peas and snapper. The performers were phenomenal as well, really impressive acrobatics, stunts and music, such a great time. We also did the Dunn’s River Falls tour as well as the Reggae Roots Catalan Cruise on the Red Dread! We all loved and would highly recommend both - the falls are stunning and a great day all around and the cruise is a huge party - we had such a blast! We really had an amazing time and have already booked our anniversary trip as we can't wait to enjoy the great Sandals hospitality again!

Kira_Carlington


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