Sandals Royal Bahamian in Nassau, Bahamas
ess To Nassau Places And Events, Proximity To Miami For Short Stays, Conference Center. A quick flight from Miami will allow you to escape to Sandals Royal Bahamian. Affordable luxury has never been so extravagant or beautiful.
Location of Sandals Royal Bahamian
Nearest Airport: NAS
Amenities for Sandals Royal Bahamian
- On-Site Amenities
- All Inclusive
- Honeymoons & Romance
Reviews for Sandals Royal Bahamian
Sandals Royal Bahamian is nicely presented with nice amenities. However, a true international 5 star it is not! As a regular traveller at 5 star hotels this doesnâ€™t match anywhere near, itâ€™s definitely 4* in my view. The check in by iPad is unnecessarily slow, good job there wasnâ€™t a big queue as we waited 40 minutes for seemingly nothing. Our luggage arrived at our room 2 hours later! We were placed on the 6th floor then being shown to our room we were told the lift wasnâ€™t working, meaning a climb of 18 flights of fire exit stairs to our room! (See photo) Weâ€™ve been here 25 hours at the time of writing, and had to climb up and down 8 times and the lift still isnâ€™t fixed. How is this not a priority? You can only book dinner at one restaurant, a Japanese one, which was fully booked. We therefore chose to eat at the French restaurant and turned up at 7:50pm. The restaurant was busy so we were told to return in an hour. We returned in an hour to be told another 20 mins. On returning we were kept waiting another 30 minutes, only to be sat next to each other not opposite, so not the romantic dinner I was hoping for. Some of the cutlery was dirty (see photo) and the room was literally freezing. We heard the people on the table next to us complain to the manager about the air con only to be told itâ€™s controlled centrally. My girlfriend asked for a blanket twice, different staff each time who said they would get one, they didnâ€™t. She covered her shoulders with napkins she was that cold. I paid $50 extra for a nicer wine than the included but had to pour it myself there was no attention. The poorest dining experience ever in a 5 star hotel. There is a very loud intermittent humming noise that got so loud at one point it woke us up at 5:30am. Iâ€™ve made a recording of it. We fly tomorrow for 5 nights in Sandals Exuma island, we can only hope that their resort there is so much better, if not itâ€™s the first and last time I choose Sandals. Youâ€™ll see from my other reviews Iâ€™m generally positive, Iâ€™d much prefer to leave good reviews so it shows how poor our experience has been.
I reserved an oceanview, pool room with butler which included a luxury car pickup/dropoff from airport. All was good until the butler showed us to the room. Walking in it smelled like mildew and was muggy, even though a/c was set to 65 degrees. Then I looked for the ocean view! On the second floor there is a screen from the tops of palm trees and you must walk out to the deck and peek far left for a sliver of an oceanview!!! Sorry, I did not feel I got what I paid for. There were no other rooms available for several days, but next day they repaired the a/c and cleaned up the mildew smell. When they had another room they said we would have to pack everything up for them to move it. Excuse me! The butler list claims unpacking and packing as a perk! But no. We elected to stay in the room and they perked us $300 to be spent before we left....spa mostly as it was an all inclusive! And why would you have to call to ask for your robes and hand towels in such a quality resort? Butler service and communication left Much to be desired after that. We waited for a butler to get back to us one night about getting to an 8 pm reservation 15 min. early and when he never called, we walked over only to find out they had made our reservation for 6 and never told us! The hostess was wonderful and seated us. All the restaurants had excellent food and excellent waitstaff. Stay in the Balmoral tower if you don't want to have to listen to loud music and poolside activities shouted most of the afternoon. Expect wedding parties and lots of drinking resulting in boisterous groups on the property and in the restaurants. The private island is the best part of the experience here. The waters are fabulous, clear and you can snorkel with turtles and stingrays. The restaurant and pool on the island are a great escape.
Beverly S - Redmond, Washington, United States
This was our second trip to SRB. As soon as we sat in the Rolls Royce Ghost and started chatting with Marky Mark, it felt like we were home again and all the delays getting here were forgotten (issues not caused by Sandals but by Delta airlines, we'll never fly them again but that's a different review).Â We had DeRon, Jason & Laurentino for butler's and they were awesome. (We had Nadion last year and saw him several times this year for hugs) They left us the snacks, drinks & bubble bath we requested in our room daily as well as surprised us with snacks & drinks at the pool & beach. We were pampered and well cared for. If you can afford the butler service, I would highly recommend one of the gentlemen listed above but a butler is definitely not a requirement. If it's not in the budget you can still have a great time at SRB without a butler. The food was excellent at every restaurant but my favorite was the ala carte breakfast at Baccarat and lamb shank in the Crystal Room. Oh, and the chocolate cake with caramel sauce that the butler brought to our room each night. We enjoyed the quiet Balmoral pool, the beach, private island and the entertainment at the Windsor pool. All have a different vibe and it was great to have a choice based on our mood at the time. Everyone on the property was so friendly- including the wait staff, housekeeping and maintenance crew. Everyone had a smile on their faces and said hello. I received many hugs and well wishes for my birthday. They sang happy birthday to me 3 times. It was a great place to celebrate. We want to visit other Sandals locations but our experience here has been so great, we are not sure it can be topped. Our first love is SRB!
Unfortunately we selected a week period the first part of January that was very rainy and, windy for 5 & one half days. Not the best for enjoying the sun and an offshore island located near the resort. In spite of the weather, we had a good time overall. The Resort should probably be prepared for such occasions and provide more activities in keeping with bad weather, Overall the staff was exceptional and friendly. The Resort was very clean and well maintained. Suite was immaculately maintained and the restaurant staff was responsive to provide a top notch dining experience. All restaurants were outstanding and service was top notch. The butlers for our suite were simply satisfactory.
Burtdol - Apex, North Carolina
I waited a while to write this review. We went for My 40th birthday, i was so excited for this trip, i joined a few facebook sites for fans, they are die hard fans, and anything negiative said results not pleasent comments. With that being said, its a beautiful resort, the service at Cricketer Pub is horrid, the food at almost all the restaurants reminding me of cruise food, we didnt get to the island because the water was too rough which was disappointing. Called down for a broken bath and it was never fixed, the concierge was never at the desk, and the room keys kept not working fo some reason. I guess i was expecting more for the amount of money spent, we could have done 4 short vacations at other resorts. Will never do a sandles resort again.