Wyndham Alltra Riviera Nayarit

Alan was absolutely amazing and truly made our stay at Fiesta Americana unforgettable. He went above and beyond to help with everything, always so kind, attentive, and professional. Every interaction felt genuine and welcoming, and it was clear he truly cares about making guests feel comfortable and taken care of. Thank you, Alan, for such an incredible experience , we couldn’t have asked for a better stay!

Just got back after 14 Days . 2 rooms a group of 6 . In all We were disappointed with this hotel. The Pictures from Expedia Misrepresented what is actually what you Get. The hotel in the picture are actually Condo Qwners. I think it is 7 Towers Condo/ rentals on VRBO and the back 2 are the hotel. The Condo owners get all the nice views and close to the beach. In the morning at 7:30 am there is very few chairs left because the majority is covered with the condo towels. If you go to this hotel expect Towel wars. The buffet breakfast is decent. The service is good the cook Mario is a a happy nice person. The Italian is the best restaurant and the worst is the steak house. The filet Mignon and the ribeye is so thin , it is rediculous. The service was inconsistent. I order a side of clam-chowder. I got chowder with 6 open clams with no clams in them. I complained to the waiter and received a bowl with no chowder and 6 sealed clams that you could not open. I had to take a pictureThe best atmosphere is the rooftop sushi bar. Nice presentation and view. Unfortunately we all came down with diareah the next day still suffering today . They have lifegards on duty which is really nice. Was able to talk and get to know one of them named Elvin. 10 years as a lifeguard. Takes his job very serious. Really a nice guy. My wife went with her son and wife for a bike ride and my wife crashed on a oversize speed bump.she got pretty banged up. When this lifguard Elvin saw her condition, he provided First Aid to my wife disinfecting her wounds and wrapping the wounds. All I Can say is what a caring wonderful person. A great credit to the hotel having a professional like Elvin. BTW the beach is beautiful. Sand is nice and the waves are big enough to Boogey Board.

Resort is very nice with several large pools and nice sandy beach. Nightly entertainment and complimentary use of boogie/body boards. The staff are excellent from Edgar at the front desk, to Froylan/Daniel/Rosario/Irnesto/Fabiola and amazing Omelette chef Mario at the breakfast restaurant, Arturo (Shaquille) at the beach bar and Ezekiel/Alan as the entertainment hosts. Each one of them made a special effort to get to know us during our stay especially Froylan and Arturo. The rooms were nice also. A good variety of restaurants but this is also where some improvements could be had. The food was good but one critique would be there is some inconsistency in dinner service across the restaurants with orders getting missed on occasion. Breakfast was great (go see Mario) and lunch at the fish taco place was great. Inconsistency mainly at the steakhouse although the Salmon there was very good.

The resort was very nice. Exceptional service from Raul, Mayeli and Rosario who served in the breakfast buffet. They always had smiles and worked very hard to make sure your coffee was filled and you had what you needed. Brought the mimosas without being asked 😀. Mario made delicious omelettes and was so quick and efficient. Had a very cute smile which never left his face. The beach staff was absolutely wonderful - Eric was quiet at first but once he got to know us he was all smiles and talkative. Alejandra was always cracking jokes and had us laughing. They both worked so hard trekking through the sand to get us our drinks. Most of the other staff were good also. The Steak and Italian restaurants were superb - the Desserts were delicious. Our biggest suggestion to the resort would be to put a washroom by the beach - way too far to walk to the washroom - which was also so noisy from being were it was located by the pool room. The pools were nice. Overall I would suggest going for the staff!!! Note very quiet resort with not much entertainment happening.

We just returned from a fantastic stay at the Fiesta Americana and wanted to recognize a few team members who truly made our trip memorable. Mario (Manager) is outstanding at what he does. He’s professional, approachable, and clearly cares about guest experience. His attention to detail and genuine hospitality made a big difference throughout our stay. A special shout-out to Froylan in the breakfast area. He consistently went above and beyond every morning. And I have to say: his cappuccinos are, hands down, the best in the entire resort. Daniel was also amazing, and the two of them work together absolutely crushing it as a team. They’re fast, attentive, friendly, and always on top of everything-service felt effortless because of them. We also want to recognize Rosario, who supervises that breakfast section. You can tell the team is well supported and well led, and it really shows in how smoothly everything runs. Thank you to Mario, Rosario, Froylan, and Daniel for making our stay so special. We can’t wait to come back!