Grand Velas Riviera Nayarit

Our family recently spent 11 wonderful nights at Grand Velas Riviera Nayarit, and after several visits over the years, we can honestly say this was our best trip yet. The resort itself is beautiful, the food is outstanding, and the spa is exceptional, but what makes Grand Velas truly special is the people. Over the years, we have come to know many of the employees, and returning feels like coming back to visit old friends. They remember us, anticipate our needs, and consistently go above and beyond to make our stay memorable. A special thank you to Mario, our concierge, who once again provided exceptional service. Mario takes a genuine interest in his guests, checks in throughout the day, and is always available to help with anything that comes up. His personal attention and care make every stay seamless and enjoyable. We would also like to recognize Fidel at Azul. He clearly takes tremendous pride in creating an outstanding dining experience, and his attention to detail and commitment to excellent service are a big reason we look forward to returning each year. Azul continues to be one of our favorite restaurants on the property. Ricardo at Azul also deserves recognition. He remembers our family’s preferences and always makes us feel welcome, often anticipating what we need before we even ask. Eduardo was another highlight of our trip. He helped us with our pool chairs every day and always took time to visit with us. His friendly personality and genuine hospitality made each day even more enjoyable. The spa was incredible. The massages were so good that I went twice during our stay, and each experience was outstanding. A special thank you as well to Gabriel, the bellman, who was always smiling, friendly, and eager to help. His positive attitude and attentiveness set the tone from the moment we arrived. We also enjoyed spending time at Koi, where Itzel, Alma, and Imelda provided outstanding service throughout our stay. They were warm, attentive, and always made our family feel welcome. Combined with the excellent drinks, they made Koi one of our favorite places to gather and relax each day. Finally, thank you to Francisco, Saturnino, Manuel, and Enrique for their attentive pool service. Their hard work, friendliness, and commitment to guest satisfaction did not go unnoticed. What makes Grand Velas so special is that after several visits, the staff no longer feels like staff—they feel like friends. Seeing familiar faces each year, being welcomed back, and having people anticipate our needs creates an experience that is difficult to find anywhere else. Thank you to everyone who helped make this our best visit yet. We are already looking forward to our next stay.

Our stay at Grand Velas Riviera Nayarit was absolutely exceptional from start to finish. The resort is beautiful and well maintained, the food is great, and the service is truly what sets it apart. A special thank you to our concierge, Mario, who went above and beyond throughout our stay. He was attentive, proactive, and always available to help with anything we needed, making our vacation seamless and stress-free. We also had wonderful experiences at Azul Restaurant. Fidel and Ricardo provided some of the best service we’ve ever received. They were warm, professional, and genuinely caring. Their attention to detail and friendly personalities made us look forward to dining there each day. We would also like to recognize Carlos from the Activities team. His enthusiasm, energy, and dedication always make the activities fun and engaging for everyone. Eduardo, our pool concierge, took great care of us throughout the stay, as always. He made sure we were comfortable and had what we needed. Similarly, we looked forward to evenings at Koi Bar with really great service from the two waitresses and diverse entertainment choices. Finally, the baristas at Amat were happy to prepare creative drinks for my family. They always greeted us with a smile. We can’t wait to return to Grand Velas Riviera Nayarit and highly recommend it to anyone looking for a world-class all-inclusive experience. This is our 5th year visiting the property and think it gets better every year.

Our family has been fortunate enough to visit Grand Velas Riviera Nayarit five times, and somehow each visit manages to exceed the last. This may have been our best stay yet. What keeps bringing us back is not just the beautiful property, luxurious accommodations, great food, or exceptional spa—it’s the people. A special thank you to Mario, our concierge. We have worked with Mario on every one of our visits, and he truly treats our family like his own. Seeing him each year feels like reconnecting with an old friend. He always goes above and beyond to make our stay seamless and memorable. We also have to recognize Fidel at Azul. Like Mario, Fidel has become part of what makes Grand Velas feel like home to us. He remembers our family, takes incredible care of us, and consistently makes us feel welcome year after year. Azul was one of the highlights of our trip. A special thank you to Ricardo, who always remembered our family’s preferences and made sure everything was just right without us ever having to ask. That personal touch made every meal even more enjoyable. We also want to thank Eduardo, who greeted us with a smile every day and helped us secure our pool chairs, as well as Manuel and Saturnino for their excellent pool service throughout our stay. Their hard work and attention to detail did not go unnoticed. We also want to thank Carlos from the activities team, who is great with kids and the rest of the activities team that played blackjack and soccer with our kids that made their vacation even more fun. We also always looked forward to visiting Koi. The cocktails were excellent, and the two waitresses (didn’t catch their names) who took care of us there were consistently friendly, attentive, and welcoming. Their service made Koi one of our favorite places to relax and unwind during our stay. The spa was also exceptional, and every interaction with the staff reinforced why we continue to choose Grand Velas year after year. Thank you to the entire team for another unforgettable vacation. We are already looking forward to visit number six.

Just returned from another great trip to PV. We have been to all three Grand Velas properties, but have returned to Riviera Nayarit the most. It is the smaller of the three properties but they really make you feel like your family when their long-time employees recognize you by name. The remodeled rooms are beautiful. We normally stay in the Governor Suite but they were currently in the remodel process. This was our first stay in the Parlor Plus Suite. This room type as two full bathrooms and the bedroom is separate from the living area which can provide some added privacy. The only complaint from this visit is that they placed us on lower floor despite the resort being about 35% full and we did not have the best view. The food was excellent as usual. I do miss having the Cocina De Autor option that the other two Grand Velas properties have, but the four fine dining options here are excellent. Our family enjoys the fact that guests do dress up for dinner and the resort delivers a fine dining experience at each distinct restaurant. Service is what really sets this resort apart. I can still hear the “it’s my pleasure” each employee responds when a request is made. Francisco was great at the pool as usual. He was always there with a fresh drink just as we were needing a new one…anticipating each need. David at the Koi bar really knows his craft. We also were able to do a mixology class with him which was so fun and informative. Don’t miss the mixology class if it is offered when you are there. Even though the resort was not full, Grand Velas has really made and effort to increase the entertainment options at night. The lack of nightly entertainment options had been my only criticism in the past. On this visit, we made our dinner reservations later in the night to allow us the opportunity to see the shows before dinner. You can tell there has been a real effort to increase the entertainment options. If on vacation you are looking to relax and have every want fulfilled, Grand Velas Riviera Nayarit is the perfect place.

We had the pleasure of enjoying our latest stay at the Grand Velas as a large group of family. It was the perfect location to celebrate together. The food, fun, amenities and service can’t be beat. Our concierge Maria helped us all have an incredible stay. Enrique and Manuel pampered us when we were by the pool while Carlos stoked us out on the waves. All 12 of us had a memorable trip. Highly recommend.