Couples Tower Isle
Ocho Rios, Jamaica
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
At Couples Tower Isle, Jamaica'â€(TM)s original all-inclusive, adult couples-only resort, scenes of natural beauty intermingle with exquisitely appointed rooms and endless amenities to transport you to a world that is equal parts Jamaican paradise and â€(TM)50s Hollywood hangout. Here, everything is at the guestâ€(TM)s disposal; spacious, stylish rooms and suites with unparalleled ocean views, sparkling white-sand beaches, fine dining, and unforgettable off-site excursions and adventures. Best of all, this all-inclusive resort takes care of the details, so pack your bathing suit and prepare to escape to a sensual and warm paradise. At Couples Ocho Rios guests encounter infinite reasons to fall in love with the resort, with Jamaica, and with one another.
Location
Couples Tower Isle
PO Box 330 Tower Isle
Ocho Rios, Jamaica
Nearest Airport: MBJ
Features and Amenities
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Ceiling Fans
- Hair Dryers
- Satellite Television
- Activities
- Tennis
- Nature Walks
- Yoga
- Interests
- Active & Adventure
- Beach
- Honeymoons & Romance
- Spa
Reviews for Couples Tower Isle
An amazing experience!
I cannot say enough great things about this resort! From the minute we arrived in Jamaica until the minute we left, everything was amazing - including friendly and helpful staff, excellent food and drinks and fun excursions! It was too windy and the water was too rough for some water sports, but we made the most of filling up our days with lots of fun things to do! The resort itself is a little dated, but the rooms were clean and comfortable. I would highly recommend this resort to anyone looking for an adults all inclusive getaway in beautiful Jamaica!
Lauri M
Super Relaxing as ever but in need of a few tweaks …
Another relaxing stay at CTI and our room came with the best view of the resort ( in my opinion) :-) A shout out to the Silver birds steel drum entertainment - absolutely amazing as ever - a must for any guest to watch Eight rivers still a lovely experience too. The majority of staff work very hard and a shout out to Antroy, trainee bar tender - worked so hard everyday. A few areas need some attention though and would just like to comment on in the hope they will be reviewed by the management team to help keep the standards high : The fire alarm went off at least 7 times at 5am throughout our 14 night stay, which was a major concern as after the first time you tend to ignore it which means that if there was a real fire then it could be a disaster if ignored - I did raise this with the front desk. There was something dead & fury on a stairwell in our block which wasn’t cleaned up for at least 3 days . ( 3’s block ) There isn’t a full buffet in any of the restaurants in the evening which does reduce the options if you have reduced dietary requirements and the other dining options don’t have any choices for you on their menus . This happened to me one night so I thought that the semi - buffet a la carte ( confusing ) would be the option but even there, the pizza choice only had a meat option - a little disappointing. No mango at all throughout stay even though in season - no shrimps on buffet and really missed the corn porridge at breakfast . This option wasn’t available once over our 2 week stay :-( On a really rainy day the gym was closed for maintenance/ deep clean which seemed untimely as it gave guests something to do in the poor weather . I don’t want to dwell on the constructive criticism as we will definitely return but can see that the trajectory of standards seems to be moving in the wrong direction and would like to feedback. Thank you for our lovely holiday Couples !!
Emma H
Great Resort - A challenge to CTI management
Firstly this is still a great resort. We have been coming for 6 years now and each year there has been small declines. Nothing major but demonstrates that the resort is in decline rather than maintaining the standards of years ago. It is a shame and can easily be rectified. Examples include: Appleton rum - gone from room and most bars Shrimps - gone from the buffet menus - they were freely available No mangoes ( even though in season) Catch of the day is always snapper ( I do like snapper) Evening buffet is semi al la carte - confusing Floor alarm went off x5 times in 10 days between 0200-0500 - people ignored in the end which is not good Lots of new staff who don’t seem to be that bothered - the old staff are still brilliant No BBQ on the island Service at the patio restaurant is hit and miss especially at lunchtimes Finally why not invest in a jet wash to clean the pier that is now dark and grubby - would take somebody a day to do this. The ‘work experience’ scheme is fantastic and the young people are a credit to CTI I write the above as I don’t want the previous high standards to fall. It is still a great resort and we will be back, but the cost now is hugely expensive compared to even 4 years ago so the standards need to be maintained otherwise customers will try other competitors on the Island. Come on CTI management start to bring back the higher standard's!
26Tezza - London, United Kingdom
Absolute paradise
Couples Tower Isle was absolute paradise! Best resort we’ve ever stayed in. All the staff were incredible, extremely polite, friendly and always there to help. This hotel has so much to offer with daytime and nighttime activities. During our 5-night stay we took advantage of many of the all inclusive activities including: afternoon catamaran cruise, scuba diving, water sports, nature walk, massage class, yoga class, tie dying shirts ($10 per shirt) and Jamaican cooking class. There was also so much more on offer. Shout out to the brilliant Carol who was the yoga instructor, she was lovely and so warm. We paid extra for the private dinner on the island and it was incredible - amazing sunset, gorgeous food and friendly staff. The food is out of this world throughout the hotel - best buffet we’ve ever experienced with the variety and high quality options. We also dined at the Bayside Asian once and Eight Rivers twice and loved both (especially Eight Rivers!!) The vibe at the hotel is very romantic and relaxed - lovely atmosphere. We had the best stay and wish we could have stayed for longer. It’s absolute heaven! The only small criticism is we were made aware of the additional cost of the scuba refresher ($65USD pp) after the refresher, whereas we were under the impression it was also included.
Lauren B
Don’t ignore negative reviews
I sit here reading these lovely remarks about this hotel and can’t believe I have just come back from the same place.Firstly I should say that there were some staff at this hotel that were very nice, mainly cleaning staff and gardeners they were brilliant at keeping every thing clean and tidy and they seemed happy with their jobs and very friendly .Also the animation team and the boys on the water boats were lovely helpful and cheerful.Unfortunately the rest of the staff especially the staff in the buffet were the most unhelpful and miserable staff I have ever come across in the Caribbean ( which I have traveled a lot) . On our second weekend there was a large influx of managers that arrived.The change in the staff attitude to the gusts was amazing they were very friendly and helpful to all of the guests but once managers left the property the were back to their miserable selves. The beach was washed away by storms earlier in year which made one end of the beach very dangerous to get onto as there was a huge drop at the bottom of the steps i except that you can’t stop nature happening but other hotels in Jamaica have managed to repair their beaches by bringing in more sand why has this hotel not managed to repair theirs ?.Outside the front entrance their is a lovely old fountain which is not running and full of green dirty water.It did work for a couple of days after managers visit in second week but then stopped again. The food being served in the buffet was very cold There were no adequate overhead lights to keep food warm only tea lights underneath.There was often no cups under coffee machine and when my husband politely asked if he could have a cup so he could use the machine he was told to go and get one from the other side of the restaurant to a section used to refill the tables. Some of the entertainment at night was held in the breakfast/ lunch buffet it was very good but with the same uninterested staff.These staff were employed to serve drinks to you in the evening whilst watching the show.Finally I was asked if i wanted a drink so I ordered a gin and tonic it arrived in a plastic beaker!! There was not enough shade around the pool and by 3pm you were often asked to move from the pool area to allow them to set up for entertainment in the evening this really shortened the day . Overall I hope people will read this review and book at another hotel.Lots of people that I spoke to at this hotel were not at all happy with the hotel and staff either but haven’t bothered to put a review on trip advisor I have to admit that I don’t usually bother but if the people that I spoke to also backed up my review it would make it believable and hopefully stop people wasting their hard earned money on this holiday plus the huge disappointment and expectations that come with a holiday.I feel so let down with this holiday and have complained to Tui as they should be checking their hotels regularly to make sure they are as described before selling these very expensive holidays.
Caz R
Read more reviews or write a review
© 2024 TripAdvisor LLC. All rights reserved
