Sandals Royal Plantation

From the moment I arrived at Sandals Royal Plantation, I felt like I had come to a very special place—it truly feels like home. I was greeted in a way that made me feel valued and genuinely excited to be there. The level of personalized service is unmatched, and much of that starts with the incredible leadership. The General Manager, Omar, goes above and beyond to ensure every guest receives service tailored to their needs, whether that means special meals, preferred seating on the beach, or simply checking in to see how your day is going. At any given moment, you’ll see him around the resort talking with guests, asking if they need anything, or even picking up empty glasses—his attention to detail and care are remarkable. Marvin, the Hotel Manager, is equally exceptional. I truly can’t say enough about him. His main goal is to make sure guests are having the time of their lives, and he leaves no detail overlooked in making that happen. When I see Marvin, I know my stay is going to be extraordinary. As for my butlers, Alrick and Adriene, I could not have asked for more. Alrick was there every step of the way, checking in consistently to make sure I had everything I needed. He is a fantastic butler and truly excellent at what he does. Adriene brought so much warmth and joy to my stay—his smile lights up the room. From making sure I made it to dinner to surprising me with an extra snack by the pool, he was always attentive, welcoming, and fun. He truly added something special to my experience. If you’re looking for a resort that makes you feel genuinely cared for and truly special, Sandals Royal Plantation is the place to be.

From the moment our car pulls in and we see that spectacular entrance we know we are home. This was our 6 th visit and our 7 th is just 30 days away. Once you go you know , and all you want to do is return again and again and again. The entire team at this resort are second to none. From Omar the GM right on through the entire resort. You can feel Omar’s energy everywhere you go through his team Marvin and Roshane have been recently promoted and we were so happy to see their hard work recognized. The moment we walked into our room ( room 255) we could tell that Estena was our housekeeper. We were so happy to find out that she would be attending to our room by special request. We love our little daily chats with Estena and she does a fabulous job of keeping our room spotless. Our butlers Duwaynie and Richard. Well we don’t even know where to begin with these two fabulous gentleman. They are truly the dynamic duo. We don’t have to ask for anything. They just read our minds. Gio has gone alcohol free and not only did they make sure we had Heineken 0 in our room but it was also in our cooler and available everywhere along with alcohol free champagne. They look after us so well and are always wanting to do something more for us The beach butlers Romane, Daniello and Trevardo do a great job of making sure our cooler is always filled with fresh ice and my wine bottle isn’t empty. Always wanting to know if we need anything. We have had some great laughs with them as well. 3 guys with lots of love for life . They are very well suited for their roles! At the terrace every morning we are greeted by a great group. Stefanie,Sherika,Vanya and Tiana and David at the Omelette station always smiling. We had a couples massage with Kamille and Shurley. We always make sure to request them. They really make you feel relaxed and take all your pain and stress away. Room service was promptly at our door with our coffee and juice every morning at 7 a.m. Our nights are usually spent in or around the Wobbly Peacock. Such good times with Junior, Garnett, Tresell, Romaine, JLee and Collin. They make sure your glass is never empty ! We love to dine at LePapillon and usually manage to eat there most evenings. The food there is exquisite Best French Restaurant at any Sandals. The servers Chevy, Josef and Gavin are all top notch servers Chef Martin you do an outstanding job. From every restaurant we have had the pleasure of dining in to the SSG dinner to the VIP luncheon your talent really shines through We came to celebrate another New Years here and the party they throw is unbelievable. It was a great celebration. Good times had by all. Guests and staff both We saw Horacio from L&T and rebooked for New Years 2027/28. 26/27 was already booked. If you are thinking about coming to this little slice of paradise “ just do it” You won’t regret it. From the moment you arrive and look at the beautiful grounds that are so well kept by the landscaping team till the moment you depart with tears in your eyes you won’t be disappointed. Thankyou Omar and team from the bottom of our hearts for another fabulous visit at SRP Gio and Cathie

It has been our third stay at this absolute gem of a Resort, and it never fails to embrace you as a long lost friend. The welcome (champagne and welcome song) as you step off the transfer bus is just a small indication of what is to come. Flying from the UK is 10 hours and then the transfer is 1.5 hours from Montego Bay airport. However, it is well worth enduring to get to this little piece of paradise. We went to our first returners dinner this time and it is so interesting that there are many returners who only come to this Sandals resort - there is a clear loyalty to the kind hearted ambience that just oozes from every member of staff here. There was definitely a sense of appreciation from clients at how quickly and efficiently Omar and his team had dealt with Hurricane Melissa damage and quickly got the RP back to its best. Omar the GM, and Marvin (Head of Ops) of visible every day, mingling with everyone and understanding how they can make your holiday experience the best it can be. True professionals who deserve all the praise in these reviews. This year we chose a room on the East Side as opposed to the larger suites on the West. There was a little more traffic noise this side and no lift (but good for your step count to use the stairs), but we soon got used to any noise and we enjoyed being closer to the gym and spa area. But either side we can't choose between really - the views are incredible both sides, the rooms are so clean and immaculate. Yes, I can understand why some reviews state the rooms are dated but upgrades have been made and we love the colonial feel of the place rather everything super modern. WE love the French balcony set up and don't miss an outside balcony as the resort offers so many secluded nooks in which to escape. You never feel there are masses of people here as there are just 74 rooms. When we go to the bigger Sandals resorts for the dinner options. WE enjoy the change of scene but really love coming home to RP and getting away from the larger crowds and busier night life. The whole staff team at RP seem to be on the mission to make your holiday be the best it can be. The staff who we felt helped us have a memorable stay were: Galdstone & Sherril our Butlers who checked in every day and planned our itinerary with ease. Nothing was too much trouble. Gladstone in particular was amazing at organising everything from trips out, Dunns River Sandals to ensuring the room bar was fully stocked with our favourite tipples and snacks. Marlyn was our amazing housekeeper. She was graceful and cheerful every day and we really enjoyed our interactions with her. The room was always immaculate and there was clear attention to detail in every way. The waiting on team at the Terrace always seemed to make our visits to this incredible location just wonderful. Even when we were late. Tianna who was professional and welcoming even at the busiest times. Vanya, Stephanie and Wayne who all added such to joy to the dining process and remembered those little extras you forgot yourself. Jamie, in Room Service who we met last year was efficient and always professional. It was lovely to see him flourishing in his role. Making sure we had everything we needed. Peter also from Room service who was dedicated to making sure we had all we needed. We also enjoyed a couple of treatments at the Spa and I have to say Shirley and Rhona were excellent therapists. The massages and after care were incredibly relaxing. I just wish I could book in every day! Romesh in Sales is always so cheerful and helpful re bookings. Horatio was also welcoming and even helped us with rules of the Pool Table - basically nothing is too much trouble. Romaine, Danielo and the wonderful beach butler colleagues keep you topped up with your favourite refreshments, and are always happy and productive in their work. The small but well equipped gym was our haven most mornings. I was sad to see the rowing machine was no longer there (my only minus 1), but Omar explained new equipment was en route. It was no problem and I took advantage of the other equipment as new treadmills and bikes had just arrived. All in all we had another fabulous stay. We arrive weary and stressed and leave lighter and refreshed. You cant fail to not feel the 'happy vibe' at RP. Thank you Omar and all the RP for another fantastic holiday. Life is short and coming here helps us to remember that its these moments in special places making memories that count. See you again next year for more Plantation Coolers on the Beach! Keep shining bright as the stars you are

This was the best trip of our lives. The entire staff was Above and Beyond what we could have ever imagined. Omar and Marvin are great leaders. Our Butlers Orayne and Safiya made our trip wonderful. They helped us in celebrating our 25th anniversary. It was just the best experience ever. We were so happy, we rebooked for next Jan 2027. Can't wait to return.

The staff was exceptional! Oraine and Sofaya were attentive. Our room attendant Marilyn was the sweetest. Kimnesha so kind and attentive. I felt she would make a great butler candidate. We viewed other sandals while we were there, but I must say that the Sandals Royal plantation is very special.