Sandals Royal Plantation

We spent a week at Royal Plantation in April. We visited with another couple, who had been there previously. We travel at least 2-3 time a year to all-inclusive vacation destinations in the Caribbean. I can honestly say the service at Royal Plantation is top notch. It starts with the butler service (Gladstone & Sherril), to the other butlers for our friends (Adrian & Alrick). They were wonderful! Always reaching out for any reservations, needs, or any way they could make the stay more accommodating. I will thank more people individually as we go, but the biggest props go to the General Manager, Omar Robinson. Out of all the resorts we have ever attended, I have never seen an employee who knew every attendee by name. He was involved in the daily activities, and I cannot express enough how much we appreciated his attention to our daily activities. This alone made this resort rise above any previous destination, and Sandals Royal Plantation should never let him leave. The resort itself is very quiet. It has a small pool, and a hot tub/spa. The beach is small, but very beautiful. The rooms and the views are gorgeous. Spend time at the eatery down by the ocean, or at the Tipsy Peacock for cocktails. The service is unmatched. I know I will forget names, but everyone was pleasant and always trying to make your vacation the best possible. Jlee was always very attentive as a server and Garnet was a great bartender! We played golf at Upton Estate Country Club a few times. The course is beautiful, and hilly. The caddie service was a first for us, but Zandre was awesome. Piece of advice, stay in the fairway. You also have access to two resorts Ochi Beach Club, and the Great House Estate, up the hill. You have transfers every hour from Royal Plantation to each, and every ten minutes between the two provided by iHop. It makes it very easy to attend the various restaurants and pools. The transfer drivers, shout out to Omar in particular, and Winston as well, were wonderful and entertaining. Ochi closer to the beach has a smaller pool with a swim up bar. The beach by the bar is rocky, with a lot of broken sea shells. Not easy on the feet. They had a convention that week, so it was pretty tame. The swim up pool/bar at the resort up the hill has a very lively atmosphere, and we enjoyed that each day. This is your typical resort swim-up bar, where Johnoi served some great icebergs. Entertainment team and music made it a very entertaining atmosphere. The Jerk Schack is worth attending every day, which we did. We are scuba divers, and the one knock on the resort, the dive shop was not the best. We checked in, were told "all good." Then on the boat, we were told we did not check in. I spoke with the same person I checked in with, to get the sheepish look of "my fault." Before that, the same person told our friends we did not check in. The next day we booked two dives. Before we left, we checked in for two dives for the following day and were told "all good". The next day, when checking in for the second dive, we were told we had not signed up for that dive. Thankfully, there were openings. Unfortunately, this all occurred with one dive shop operative. Divers understand there will be a dive briefing, guide, and expectations. It was very relaxed, and people missed the briefing, did not have dive buddies, and who was the lead guide was a question mark on almost every dive. We are experienced divers, so we're all good, but stating, "If you don't have a dive buddy, were all family, so watch out for each other" is not a safe practice. The teppanyaki, and Soy restaurants were excellent. Shout out to Rafiki and Jeffrey at Soy. The seafood restaurant down by the water was a WOW, and the Red Snapper is a must have for seafood lovers. A neat evening spot is The Rabbit Hole. It's a speak easy at the Ochi. Very cool old school spot to enjoy some music and a cocktail. The atmosphere is worth the stop, even if you are not a big drinker. All of the bars and bartenders were very accommodating. We have used TripGuy Travel for over twenty years. For anyone looking for feedback, input, or peace of mind when booking, I would highly recommend their service. Mitch Toren has been our point of contact for years, and his staff, Laurie (and too many to name) have been wonderful. We did a private shuttle back to the airport through Reggae Tours, booked by Mitch at TripGuy. We have used this service multiple times in Jamaica, and we have never been disappointed. They are professional, courteous, and it was like a tour guide through Jamaica. The bottom line: This is a beautiful resort with some of the best service we have ever encountered. It is a quiet resort, but the access to the other two resorts give you several options during the stay.

A highly personalised stay which was exceptionally delivered under the leadership of Omar and Marvin who are actively involved in all aspects of the property and have daily check-ins. Our Butlers, Marvin and Bebeato delivered world class service. Without the exemplary service of the staff here the resort wouldn't necessarily be 5* in itself as there could be improvements to the hard product - the showers; premium wines to include a rose; food other than the French and some musical accompaniments such as a saxophonist or additional entertainment during the day. For all of this Ochi, especially hillside, provides supporr as does the piano bar for singalongs and the rabbit hole which are unique additions to make the most of your experience here and to enjoy with like-minded guests. Cymanthia and the wedding team here were very accommodating and provided additional support in changing the date to make the most of the Jamaican weather and Shanice's candlelight dinner which she prepared for us was delicious. Thank you to all of the team, a highly memorable stay which will be with us forever.

Excellent hotel, a few improvements re showers instead of baths would be good, the staff and management are excellent, service is brilliant. 6th visit for us and enjoyed every minute.

My husband and I had just gotten married at Sandals Dunns River resort a few days prior before going to Sandals Royal plantation. We were very impressed by the relaxed vibe of the resort each staff member was very kind and a tentative to anything that we might need. The general manager Omar made sure to know everybody by name which made us feel very special in a resort owned by a large corporation. Our butlers Andre and Jonothan were amazing and helped us with anything we might need with just a call away. They also surprised us with a room service snack before dinner or a bubble bath drawn up as we came back from the beach. We have never felt so pampered in our lives. The food was delicious and the weight staff or bartenders were up to make any drink. We spent most of our time on the quiet East Beach, which is very peaceful, but we were able to get great service for any food or drink to eat by the ocean. If you were looking for a resort to relax, this is the place. We did go over to the more lively Ochi sandals resort only a two minute shuttle ride away and feel completely safe. Royal plantation was a beautiful resort with lots of beautiful flowers on the grounds. Our housekeeper was so kind and gave us extra towels, turndown service, and a spotless room. Our room had a balcony that we loved to sit and read on or eat room service. We ordered almost everything off the menu and it was all phenomenal. The whole resort was very clean and everyone was always happy. If you are looking for a place to feel special on your vacation this is it. We will definitely be returning.

It is so easy to write a review for this property. There is absolutely, unequivocally no better restful, peaceful, charming place than Sandals Royal Plantation. From the minute you arrive you are greeted with the most welcoming arrival you will ever receive. The arrival sets the mood and standard that you will have the entire time that you are on the property. The GM of the resort Omar Robinson and Marvin truly exemplify the true character and charisma of not only all the staff, but also the Sandals brand. His smile and charm exude from him to all of his staff. As this property has only 74 rooms, and all the guests have butlers, what amazes me is the following. 1.) You have 2 butlers. Ours were Gladstone and Sherrill, what a pair. They know what you want even before you know what you want. It's crazy! But the best part is you really don't only have 2 butlers. Every butler on the property, speaks to you, asks you if you need anything, are willing to do anything for anyone at anytime. And the part that blows my mind is they even know your name! Mind Blown!!! Biggs, Tricky Ricky, Anthony, Andre to name some of them interacted with us and just simply loved us for being on the property. 2.) Pool Butlers and Beach Butlers, what can I say but the perfect pick for the property. Talk about putting your steps in, Trevardo, Daniello and Romaine definitely log at least 20,000 steps a day. They are always making sure you stay hydrated while also making sure there are never any empty cups or glasses lying around. 3.) The Wobbly Peacock has the 2 best bartenders you would ever encounter. Garnet (aka Crocodile) and Junior are absolutely phenomenal. The conversations and the jokes and bantering back and forth sets the mood. As for Tresell and JLee the server's they are amazing. They never stop and both have the best attitude, and are truly amazing. 4.) As for the staff at the Terrace, Vanya, Sharika, Stephanie and Jamey are excellent. What a way to start your morning. They way that they engage with you, are always smiling and just help you get the day going. 5.) Courtney the restaurant Manager is absolutely awesome. He is constantly checking on things and engaging with the guests and asking if they need anything. What a true professional. And Wayne I believe is the Food and Beverage Manager, he pops up when you least expect it making sure that everything is top notch. 6.) The Loyalty and Travel staff are definitely an asset to Sandals. As we have many trips under our belts, they just really made us feel welcome here. And talk about knowing all of the other properties and the amenities that they have at the other Sandal locations. They have researched and learned what each property has that the others don't and where to rebook you depending on what you want. Mahesh and Sequoia are excellent at what they do. 7.) The French Restaurant has some of the best staff also, starting with Chevon and Josef, they are a pair of servers that exemplify the art of serving and caring for you while you are dining. They put the pro in professionalism! 8.) The housekeeping staff constantly work to ensure that your room is turned over and cleaned both morning and night. You never have to ask for anything to be done to your room, as they magically take care of your room and make it sparkle every single day. 9.) Chef Martin, what a chef! His preparation of the food and presentation of it on your plate is amazing. A true Leonardo Davinci in the kitchen. And the taste, WOW! I simply can't say enough good things about all of the staff here at this property. As I have said, we have travelled to most of the Sandals properties, and will continue to travel to them. As you can choose wherever you would want to go on your vacation, the choice here is simple. Choose here! It's the best!