Nanuku Resort

Highly recommend if you have a large family/friend group. The staff were amazing, we felt we were on holiday with family. The facilities for our board meetings were also very well set up; nothing was too hard for the staff.

Absolutely fantastic experience staying here for 5 nights on our honeymoon! We felt spoiled the entire stay. The staff were so friendly, greeting us by name every time they saw us. They really make you feel taken care of. The rooms were GORGEOUS, even the cheapest Nanuku suite that we stayed in. I couldn't believe we got 2 floors, 2 balconies, a jetted tub and massive walk-in shower, a living room and private plunge pool all to ourself. The room is on top of a hill with gorgeous views of the beach and jungle - you feel like you're in a treehouse! I loved the unlimited amount of free soda in the mini fridge, popcorn maker and nespresso maker. The snorkeling here is amazing. We just snorkeled the reef right by the hotel pool and were blown away. We thought it was even better than Tokoriki Island and definitely better than the Coral Coast. We saw all different colors of coral, hard and soft varieties, an eel, several lionfish and a sea turtle. If you stay here, we highly recommend white water rafting the Upper Navua River with Rivers Fiji. It was hands down the best thing we did the entire 2 weeks we were in Fiji, and Nanuku is really close to the river you raft down. One thing to note: There are a lot of families and kids, especially if you go during the holidays like we did, but we also met several other couples on their honeymoon and babymoon. It's a mix of everyone, which was great for us, but it's not going to provide the same experience as an adults only resort. Thank you Nanuku for such an amazing trip! We will cherish the memories we made here forever.

Nanuku Resort & Spa is a beautiful five-star property with an exceptional setting, elegant accommodations, and genuinely warm service. We highly recommend booking a beachfront bungalow with a private pool, as it significantly enhances privacy and overall enjoyment. During our stay, there were many children on property, which affected the atmosphere; I suggest checking New Zealand and Australian school holiday dates before booking. Dining was mixed—breakfast and lunch were consistently enjoyable, while dinner was inconsistent and expensive for the quality offered. I recommend Nanuku for travelers looking to combine luxury accommodations with the many adventure activities Pacific Harbour offers.

In general nice resort, but it's not delivering a premium experience which would you expect considering the price point of the hotel. It looks mostly nice and if you don't mind our critiques, you might have a good experience anyway. Usually I would credit 3/5, but the price was way to high for what is delivered so I deduct one point to the final 2/5. Arrival: I asked by email about getting cash at the hotel because several ATMs didn't provide cash when using Amex credit cards. The next day (way too late) I got the response I can get cash at an ATM nearby the hotel. I explained in my email that ATMs didn't work for me. Why do you recommend using an ATM?It's no problem that most of the staff finished work late in the evening when we arrived. But don't announce a room mommy who will contact us the next day when there is none. We appreciate the nice welcome amenity, but I told upfront that my wife is pregnant and therefore alkohol doesn't make sense. So it feels like a lack of attention to details to find alkohol as part of the welcome amenity. General service: We asked for 2 towels around 6pm as there were none. The employee left for a coiple of minutes and came back without towels, telling us to wait he will look for it. After a couple of minutes he came back again without towels and told us to wait a little longer he will get us some from the laundry. He didn't ever show up again. After 20 minutes we asked the next employee abotu towels and after another couple minutes we finally got some. It felt very weird to stand 25 minutes next to the pool and just wait. Why is staff passing empty bottles at the beach without caring about it? Why do I (a guest) have to pick it up and trash it? General condition: Lots of dirty cushions on the daybeds. Dirty cushions on the balkony, shabby exterior in front of the room. Ropes in the gym are damaged and therfore useless; too hot and humid in gym due to no windows (only wooden planks), 2 of 4 A/Cs not working Roofs are optically in a very poor condition. Restaurant: Ordered 2 omeletts, one of which without onions. Both came with onions. Next day we ordered it again (this time without any restrictions), both had no onions.Breakfast very limited. Expensive additional items on the menu. Breakfast feels very American (and that's not a compliment) and disappointing when you are used to Europe or Asia. Breakfast quality is good, food quality in the restaurant was okay (not fitting to the price point). Activities: I think the snorkeling tour was advertised with 2h but was only 80 minutes in the end. Thats no problem but don't advertise it wrongly. The guys conducting the snorkeling tour were apparently the only ones in the resort not knowing about it so we had to wait 15 minutes at the booth until everything was figured out. Boat contained lots of garbage. Didn't feel very premium. Check-out: 3.5% additionial charge for credit card payment is ridiculuos. Never had that before at an international hotel. I pay with a Hilton credit card and have disadvantages by doing so when paying at a Hilton property?

Nanuku is an elegant, serene retreat that delivers a true sense of understated luxury. The property is stunning, with beautifully designed spaces, a peaceful atmosphere, and a level of privacy that makes it easy to fully unwind. Service throughout the stay was warm and thoughtful, with a genuine emphasis on making guests feel cared for without ever feeling intrusive. The resort encourages you to slow down, disconnect, and enjoy the surroundings — and it succeeds beautifully. Wifi is throughout the property for personal use, the televisions have a few apps for streaming however no live televsion in the homes. While Nanuku clearly prioritizes tranquility over technology, a few modern touches would make the experience even more seamless. Still, these are small details in an otherwise exceptional stay. For travelers seeking a refined, relaxed, and intimate luxury experience, Nanuku is a wonderful choice. It comes very close to perfection, and I would absolutely return.