We had an AMAZING vacation here over the last week. We were truly sad to leave! The food here is absolutely superb and being gluten free I have never felt more confident. The staff here is amazing and I could have spent my entire trip talk and getting to know them. We were big fans of the breakfast buffet where Alejandro made the best omelets and Reyna with the best crepes. We had the best and most kind service at every meal with Luz, Roberto, Berna, Bernando, Alfredo, victor, Javier, noe, Isaias! I wish I could remember everyone because they for sure deserve a shout out! While not eating, the activities were so fun. I would highly recommend the bike tour. We went with Daniel and he was incredible. We also REALLY enjoyed the bonanza tour where we met Fabian who did a fantastic job. Overall, it was a great vacation and we can’t wait to go back. Our butlers, Hugo and David, really helped make it a vacation to remember!

Without a doubt, the very best food that we have had at any of the all inclusive resorts that we’ve been to. It’s a very large resort and difficult to walk. So thank goodness there are shuttles going frequently. Rooms are beautiful and the pools are plentiful. Great resort, but the beach was not our cup of tea. Hopefully they can fix that in the future. The grounds are gorgeous!

We have stayed at a number of different resorts in the area and this has to be far one of my favorites. The various dining areas were great as there are several choices for various meals. We had a swim out room and it was super relaxing. It has plenty of pools so there were several that were very quiet and relaxing. There is also a pool if you just want to party. All the pools had their own bars. My only negatives are that the pool bars closed at 5PM and the remnants of their beach dock pilings damaged from the hurricane could probably cleaned up as I feel it takes away from the beach view. Overall the resort and the service was great and we will certainly visit again. It is also a short 20 min ride from the airport which makes it even better. We never left the resort.

My husband and I attended a destination wedding and although the wedding was amazing, we would not stay at this resort again, mainly because the beaches look terrible - the huge ugly pylons are placed every few feet to prevent erosion and they are an eye sore - also since we were not "members" our rooms were "sub-par" - we requested to purchase upgraded rooms and were denied. There were no washcloths in the room, poor water pressure, lights were on some kind of timer and kept turning off, room service was either not available and/or they got 80% of our room service requests wrong. They have a resort "app", but it was terrible and made navigating the huge resort even more confusing. The printed resort maps they provide are nearly impossible to read. For such a huge resort there were usually only 1 or 2 people at the front desk (lobby) to help. There is loud music from various venues at night, and to top it off I returned home sick with "traveler's illness". Definitely not worth the money stay at this resort unless you are a "member".

The resort is always absolutely beautiful, grounds well groomed and well manicured. But it’s the employees that make the resort. All of the employees are extremely friendly and helpful. I wish I could remember the names of all the outstanding we met!! Some just around out more than others. Julio from the Spot pool was absolutely amazing, great service, always smiling and fun to be around. Vlad from Kick restaurant was just as amazing!! Take the time to talk to the employees, great people!!!