Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Our family trip was pure perfection. Carolina made the experience for our 2 boys even better by going above and beyond for them. They loved all the special surprises she did for them. We can’t wait to come back next year!
Emily M
We had a wonderful family trip to Riveria Maya. It was a great place for families- three generations from 65 to 6 months (6 adults, 6 kids). The staff was very friendly and attentive - especially our personal concierge Carolina Collado who was amazing with all of her assistance for reservations and helping satisfy every request! Also excellent were the breakfast staff at Azul - they were very helpful and patient with all the little kids. The pool is perfect for many ages and activities. We will be back!
Passenger33389762393 - Naples, Florida
Overall amazing experience at the hotel, Benjamin at the pool bar brought an amazing atmosphere and personality to the whole trip! I could not recommend this hotel more!
Michael E
Our family has been visiting Grand Velas for many years now and we still love it! The resort, customer service, and food are all excellent. A huge shout out to our concierge staff (Alexa, Sofia, and Ricardo), as well as the pool staff (Humberto, Ruben, Orlando, Dario, Argelia, Luis,and Nehemias). They all made sure we were taken care of the entire trip. We cant wait to return!
CMY26 - Austin, Texas
The moment we arrived our concierge person, Leonardo, made sure our family was settled in. He was in constant communication about activities and dinner reservations. If we needed anything he was always there to help. He helped make our stay even better. The pool waiters, Jorge and Emanuel, were exceptional as well. They always made sure we had clean/dry towels, fresh ice buckets and drinks. The best thing is everyone at the resort made sure our kids were taken care of and pampered. Thank you for a memorable experience and look forward to coming again next year.
John O
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved