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Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Alfonso and Braulio were great helps trough out and made our stay much more pleasure able
khush b
The entire staff was incredible. All very knowledgeable about all aspects of the property and all the amenities. Alfonso and Braulio, our personal concierges, were especially attentive to our every need!
Adam M
We stayed for 5 nights/6 days. The staff was as attentive and nice as could be from the second we stepped foot on the property until we were loading our bags to leave. Alfonso and Braulio were our amazing concierges that assisted us everyday with everything from customizing the mini bar to reminding us of our reservations. They were so kind and so helpful and had a huge impact on our stay. Other staff members that really stuck out to us were Jacob and Moises who hosted a fantastic guacamole class and Daniel with his great dinner recommendations at Piaf. The spa on our first full day was an amazing way to set our tone for the remainder of the week. Everyone was so kind and we definitely left feeling refreshed and pampered. I will be returning with my family that really missed out!
hthrlee24 - York, Pennsylvania
I just returned from a girls’ trip to Grand Velas Riviera Maya. The service was excellent, as usual, especially from our room concierge, Alfonso, and his team. He was very attentive and took care of our every need. Highly recommend!
EbRock76 - York, Pennsylvania
Grand Velas Resort is sooo beautiful! From the moment we got there the staff treated us like royalty! Our personal concierge Leonardo was amazing! He was always replying to my messages right away, booking us spa appointments. Sending us daily calendar for activities! My kids traveled with thier stuffies and every time they cleaned our room they set up the stuffies in fun different ways. The last day he surprised them with a Grand Velas monkey stuffed animal with a chef uniform. My kids loved that gift! We had the best experience! We stayed at the Zen lobby and that lobby is beautiful! All the staff all over the place were so nice. My kids loved the teen and kids club! The pools are phenomenal. The restaurants were perfect! There is so much to say! I would recommend a stay here! Thank you everybody at Grand Velas and especially our personal concierge Leonardo!
Blanca R
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