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Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
What a beautiful resort with excellent customer service. Having Dariana as our concierge made everything easy as well. The food and drinks were also delicious. We highly recommend anyone stay at Grand Velas Riviera Maya if visiting Playa Del Carmen!
Scott B
Came for a work trip for modeliste and absolutely love my experience since it's my first time in Cancun my experience and expectations were amazing! Would love to mention Luis! Our concierge who was so helpful and fun and joy to see and I love how he send updates of activities and always reminding us what and where we will go for dinner and Jessica Alo as our concierge during the afternoon she was very accommodating to assist us. When I went to the spa Sim was masseuse and she is my favorite person during the trip because my time at the spa was amazing and she really listened to all my requests when I asked to turn off lights and change music. Gabriel had been serving my room service and so nice to talk when they serve my food he would ask how my day was and even suggested foods to try. Also Lindsey who was at front desk who checked me out was nice and the service was fast. Thank you to Sir alex our driver to the airport who was friendly and drove us safely to the airport. I can't wait to be back. The restaurant Chaka was perfect and so much food offered to different diet which o like. Thank you all so much and can't wait to be back.
chelsea anne m
Absokutely amazing. From the moment we entered the hotel absolutely everything was taken care of, the attention to detail, the kindness, the friendliness of all the staff & especially our concierge Braulio and Jeronimo. Clean, relaxing, welcoming, just absolutely paradise!
Claudia N
Wow amazing ! Braulio and Jeronimo were fantastic. Went above and beyond. Everything was spectacular
reviewer1113945 - Montreal, Canada
Everything here at Grand Velas is fantastic. Our Concierge Alejandro and Ricardo are amazing. They answered our questions very promptly, and also provided what we need for everyday schedule. Rooms super clean and nice. House cleaners cleaned room at least twice per day which made our room so fresh. There are many restaurants you can choose for satisfying your belly. Food is wonderful no matter buffet or Michelin Stars restaurant. You always can find your favorite food. Many varieties of amenities, pools, beaches, spa, gym and kids/teen club etc, all with great memories. If you want to have an unforgettable vacation, Grand Velas won’t let you regret for sure. I wish soon I can be back to enjoy everything here again :)
Vicky Z
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