Grand Velas Riviera Maya
Playa del Carmen, Mexico
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About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Successful All Inclusive w 2 y/o
Great hotel and property for families. Accommodating for children while still being a quality resort for Parents. Kids and teens club were awesome facilities that allowed us to play with our toddler indoors - enjoying accessible space with toys, music/videos and refreshments. Parents can bring under age children if they stay and supervise themselves. Shuttle between zen and ambassador buildings allowed for seamless transportation to visit other restaurants and pool. Sofia Cruz & Miguel Coyole , our assigned concierge team, were instantly available via WhatsApp to respond to questions, support dinner reservations, or dispatch hotel staff (porters, house keeping, room service). Being available by text allowed a casual and efficient way to communicate and enjoy our stay.
Coldpepper - Hamilton, Canada
All-Inclusive at the Next Level – Wonderful Family Stay
We spent a wonderful week at Grand Velas Riviera Maya and had an absolutely lovely stay. This resort truly takes the all-inclusive experience to another level. The level of service is exceptional, with incredibly attentive staff across the board who consistently go above and beyond to make every guest feel welcome and cared for. The food options were excellent with plenty of variety, and the pool area was wonderful - refreshing, fun, and enjoyable for the entire family. What stood out most was the service mindset of the team: no request ever felt like too much trouble. From our personal concierge to the breakfast and restaurant teams, the pool staff, and housekeeping, everyone was genuinely kind, attentive, and committed to creating a memorable experience. Overall, it was a beautiful and relaxing stay - the perfect place to unwind while enjoying the warm atmosphere and positive vibes throughout the entire resort. Highly recommended!
Vacation26782309996
Fabulous family vacation!
We traveled as a family of 4 in mid-May. We had an incredible stay with perfect weather all week. Our girls loved the pools (and the swim-up bars where we found the bartenders to be very patient and attentive). The atmosphere felt very upscale; even the kids clubs are kept immaculately clean and the setup felt modern and inviting. The food was all-around top-tier; intricately presented, creative, delicious and fresh. We were fortunate to be connected with two fabulous concierges, Miguel & Sofia, who were warm and attentive and really went out of their way to make our stay special. We look forward to returning!
zbushman
Top shelf all around
Cannot fault this place. The single best hotel, amenities, experience and service I’ve ever had the privilege of being a guest at. Will be coming back as soon as possible. Ps: Samuel from the bistro is a very kind, welcoming and professional server. Nothing but gratitude from us. Thank you thank you!
Sam W
BEST ALL INCLUSIVE EVER
One of the most beautiful experiences of my life. Every detail, every server, every smile that it’s received, every worker going out of their way for others to feel prioritized and taken care of, the quality at the food and drink is unmatched. 10000/10
Nadia M
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