Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
The hotel and restaurants were fantastic. Miguel and Nicolas were both great Concierge’s. They assisted me with dining choices and daily activities at the resort. Grand Velas has 2 great Concierge’s! I cannot wait for a return visit
Dean M - Seattle, Washington
I stayed at Grand Velas for a wedding in November 2025, and it was wonderful! The rooms were spacious and clean, and the beds were so comfortable. We had a wonderful concierge, Gilberto - he was so helpful! There is staff everywhere if you ever need something, and they’re all so friendly. The food and drinks were incredible! The food outshined the food at any other all-inclusive I’ve stayed at before. Even the buffets were great. Alcohol was top shelf, and they definitely don’t water them down like many other resorts do.
Wanderer65202361408
Jeronimo Maurin was truly the highlight of our stay. From the moment we arrived, he took care of us with such genuine warmth and professionalism. On our wedding day, he went above and beyond in every possible way—handling details before we even realized they needed attention, checking in constantly, and making sure we felt calm, supported, and celebrated. Our experience simply wouldn’t have been the same without him.
Asantz
Team was friendly helpful and professional. They were proactive in reaching out and checking to make sure we had everything we needed and if we didn't they were quick to help. Cannot say enough wonderful things about Izamar who was our concierge. Kind and thoughtful and always looking to make sure we were happy. 10 out of 10 for Izamar. Location was spectacular. Clean and spacious and beautiful. Food was excellent and there were plenty of options for every taste. Pool was great and had plenty of chairs and towels and friendly team members.
Vacation06180315301
My wife and I had an incredible first trip to Mexico with Cosentino for C.Next Fabricators 2026. Immediately upon arriving, everything was handled with a level of care and warmth that we were blown away. Every individual we spoke with was immediately courteous and excited to help make our stay a memorable one. The room overlooking the Gulf of Mexico was so incredible, we went to sleep with the glass doors open every night just to hear the waves. Meals and leisure were stunning. Even though I was there for work, there was never a moment that I felt rushed or forgotten about. All the staff remembered my name or something else about us that made it feel like we were special. We will absolutely be back again, as I cannot imagine having an experience better than this!
Peter L - Lively, Canada
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved