Grand Velas Riviera Maya

Spent Spring Break with my family on the Zen side. The property delivered on every front. Jessica Meza served as our personal concierge and made the stay memorable. She handled requests fast, checked in often, and brought a warmth to her work you don’t always find at resorts. If you book the Zen side, ask for her by name. The Ambassador pool was the best on property. Clean water, attentive servers, comfortable loungers, and a calm vibe all day. Food was excellent across the board. Sen Zen had fresh sushi and a quiet setting. The Michelin restaurant was the dining highlight of the trip. Reserve early. Service everywhere, restaurants, pools, lobby, and housekeeping, matched the price point. You pay for all-inclusive luxury and you get it here. Already planning the next trip back.​​​​​​​​​​​​​​​​

We had the best time celebrating Mother’s Day and my husband’s 40th birthday! The food was amazing, the service was even better, and we can’t wait to plan our next trip back!

Great concierge with Francisco and Nora! They met our every need and we had a great stay.

Incredible trip to Grand Vellas resort. The food, the service, and the scenery was incredible. It made our honeymoon such a fun time and experience together. The accommodations and the attention to detail really made everything memorable and everything ran so smooothly the entire trip. Special shoutout to Jorge and Antonio, they were the best concierge we could have asked for. They were attentive, supportive and went above and beyond expectations to make sure we had the best trip possible.

We stayed at Grand Velas for a friend’s wedding so we had no idea what to expect when arriving. I’ve stayed at all inclusive resorts before and as a vegetarian I always dreaded the food, especially the buffet. The vegetarian options were minimal at this resort, however the quality and taste of the dishes was so good! I was pleasantly surprised. We stayed on the Zen side which was gorgeous and tropical. The shuttles were always ready if we wanted to go to the bigger Ambassador pool or coffee shop, we never had to wait more than 2 minutes. We also had a concierge, Jessica, who was so very helpful. She let us know there was a nanny service available and helped us to set it up for one night. She was very attentive and would respond to our requests immediately. I would have been very lost without her help and guidance as there are so many great amenities at this resort. I would definitely recommend it for anyone looking for a high end, luxury vacation that caters to families as well as adults only!