Grand Velas Riviera Maya
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Amazing People
Amazing People at the hotel, staring with my concierge Ricardo and Nico, not to forget, Adam, Julio, Orlando, David, Oscar, the ladies in the shop, the people in the restaurants and on the beach, the people at Azul restaurant, so many of them made my trip amazing. We are coming back.
831yendryr
Amazing resort and experience
We were thoroughly impressed with Grand Velas in Riviera Maya. The staff, the food, the resort were all incredible. Our concierge team of Sofi, Daniel, and Nora made our experience seamless and they made sure we were well taken care of. Everyone at the resort was so helpful and friendly. The rooms of the Grande Class were stunning and big enough for a family of 4 to have plenty of space with a pull out bed, a crib, a high chair, and all of the things needed for a week long stay. I would definitely recommend this resort and hope to make it back kne day.
Katherine J
Cesar is the hidden diamond of Grand Velas!
We had the absolutely best time at the resort with the family. We had the most amazing, caring, helpful concierge names Cesar F. I would never want to go back and NOT get him. He was the absolute best, true gem and pure gentleman. Highly recommend hm anyone going to meet him!!!
KliffScott
Fantastic Resort
Phenomenal trip. Everything at this resort was excellent and we’re already planning on going again. Braulio was a fantastic concierge as well. Overall a fantastic trip.
Brad K
A truly Exceptional Stay
My experience at Grand Velas Riviera Maya was nothing short of incredible. From the moment I arrived, everything felt seamless, serene, and thoughtfully curated. A huge part of what made this stay so special was my concierge, Luis Meza. He went above and beyond every step of the way—always attentive, proactive, and genuinely kind. Whether it was coordinating reservations, assisting with anything I needed, or simply making sure everything was perfect, he truly elevated the entire experience. The resort itself is absolutely beautiful. It has such a quiet, peaceful, and serene atmosphere perfect for fully unwinding. The spa was a standout experience relaxing, luxurious, and incredibly well done. My room was excellent spacious, comfortable, and always impeccably clean when I returned. That attention to detail did not go unnoticed. And the food… honestly amazing. Every restaurant delivered. The quality, presentation, and variety across the board made dining something I looked forward to every day. Overall, Grand Velas Riviera Maya is a truly special place. Between the stunning surroundings, top-tier service, and unforgettable hospitality, I would absolutely come back again.
Hannah R
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
