Playa del Carmen
When? 1 room, 1 guest

Grand Velas Riviera Maya

Playa del Carmen, Mexico

9.8 Superior Luxury
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Check-in/Check-out

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About the Hotel

Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.

Location

Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico CP 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Ecologically Sustainable Practices
  • Dining
  • 24-Hour Room Service
  • Snack Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • WiFi
  • Game Room
  • Live Entertainment
  • Boutiques
  • Butler Service
  • Outdoor Whirlpool
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Jetted Tubs
  • Luxury Linens
  • Pillow Menu
  • Luxury Bath Amenities
  • Private Pools
  • Walk-In Closets
  • Activities
  • Bicycling
  • Cooking Classes
  • Fishing
  • Kayaking
  • Sailing
  • Tennis
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Ecological Excursions
  • Tai Chi
  • Yoga
  • Beach Volleyball
  • Fitness Classes
  • Art Classes
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Kids Pool
  • Kids Club
  • Children's Menus
  • Nearby
  • Historic Sites
  • Interests
  • Beach
  • Golf
  • Signature Perks
  • Summer Getaways

Reviews for Grand Velas Riviera Maya

Great

TripAdvisor Traveler Review Rating Reviewed 9 hours ago

Alfonso and Braulio were great helps trough out and made our stay much more pleasure able

khush b


Awesome Experience

TripAdvisor Traveler Review Rating Reviewed 9 hours ago

The entire staff was incredible. All very knowledgeable about all aspects of the property and all the amenities. Alfonso and Braulio, our personal concierges, were especially attentive to our every need!

Adam M


Relaxing Girls Getaway

TripAdvisor Traveler Review Rating Reviewed 20 hours ago

We stayed for 5 nights/6 days. The staff was as attentive and nice as could be from the second we stepped foot on the property until we were loading our bags to leave. Alfonso and Braulio were our amazing concierges that assisted us everyday with everything from customizing the mini bar to reminding us of our reservations. They were so kind and so helpful and had a huge impact on our stay. Other staff members that really stuck out to us were Jacob and Moises who hosted a fantastic guacamole class and Daniel with his great dinner recommendations at Piaf. The spa on our first full day was an amazing way to set our tone for the remainder of the week. Everyone was so kind and we definitely left feeling refreshed and pampered. I will be returning with my family that really missed out!

hthrlee24 - York, Pennsylvania


Great girls’ trip

TripAdvisor Traveler Review Rating Reviewed 20 hours ago

I just returned from a girls’ trip to Grand Velas Riviera Maya. The service was excellent, as usual, especially from our room concierge, Alfonso, and his team. He was very attentive and took care of our every need. Highly recommend!

EbRock76 - York, Pennsylvania


The BEST experience ever!

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Grand Velas Resort is sooo beautiful! From the moment we got there the staff treated us like royalty! Our personal concierge Leonardo was amazing! He was always replying to my messages right away, booking us spa appointments. Sending us daily calendar for activities! My kids traveled with thier stuffies and every time they cleaned our room they set up the stuffies in fun different ways. The last day he surprised them with a Grand Velas monkey stuffed animal with a chef uniform. My kids loved that gift! We had the best experience! We stayed at the Zen lobby and that lobby is beautiful! All the staff all over the place were so nice. My kids loved the teen and kids club! The pools are phenomenal. The restaurants were perfect! There is so much to say! I would recommend a stay here! Thank you everybody at Grand Velas and especially our personal concierge Leonardo!

Blanca R


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