Grand Velas Riviera Maya
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Highly recommend the Grand Vellas
We had a fantastic Spring Break at Grand Vellas. The staff is so welcoming and attentive to every need. Our personal concierge Enrique was especially fabulous! He was responsive and was so personally vested in ensuring our family had a great visit. The hotel grounds are immaculate and the variety of pools was fun to explore. The shuttle service between The Ambassador and Zen made it so easy to explore both locations. The spa was the best service I have ever had! My daughter and I did a mother daughter couples experience and the staff went out of there way to make it extra special. And the restaurant’s especially for dinner meals were first rate! The atmosphere was relaxed and had a sense of being upscale but not snobby.
Go66848784399 - Seattle, Washington
Top notch service!
Loved the service the most, and our concierge Luis was wonderful!
Lauren H - Chicago, Illinois
Incredible service!
Ixamar, our concierge was fantastic! All the service was outstanding but she was proactive and accommodated all of our many requests timely and with a smile. Everything at this resort from the service to the food, entertainment and each staff member was perfect. I’ll dream of this vacation for years to come!
340sierrae
Most relaxing experience!
Our concierge Alfonso was great! He made our stay very delightful and was always eager to help. Our waiter , Eli, at one of their restaurants had so much energy and was a great server. Last shout out was to our pool bar staff. Karla did a great job for us. Great views Great service Will be back!
D6249QTsamb
Stress free resort!
2nd time here. Beautiful property, pool is very large and clean. Swim up bar with popsicles was a hit for my 5 year old. Aaron was our concierge and was very helpful with dinner reservations, spa times, and really everything!!! Spa is one of the nicest I have ever been too, would highly recommend water ceremony before and after massage!
Jabarq - Stuart, Florida
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
