Grand Velas Riviera Maya

Playa del Carmen, Mexico

9.8 Superior Luxury
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About the Hotel

Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.

Location

Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico CP 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Ecologically Sustainable Practices
  • Dining
  • 24-Hour Room Service
  • Snack Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • WiFi
  • Game Room
  • Live Entertainment
  • Boutiques
  • Butler Service
  • Outdoor Whirlpool
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Jetted Tubs
  • Luxury Linens
  • Pillow Menu
  • Luxury Bath Amenities
  • Private Pools
  • Walk-In Closets
  • Activities
  • Bicycling
  • Cooking Classes
  • Fishing
  • Kayaking
  • Sailing
  • Tennis
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Ecological Excursions
  • Tai Chi
  • Yoga
  • Beach Volleyball
  • Fitness Classes
  • Art Classes
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Kids Pool
  • Kids Club
  • Children's Menus
  • Nearby
  • Historic Sites
  • Interests
  • Beach
  • Golf
  • Signature Perks
  • Summer Getaways

Reviews for Grand Velas Riviera Maya

The best!

TripAdvisor Traveler Review Rating Reviewed 11 hours ago

Our first trip as a family of 6 — with extended family traveling with us — could not have been more perfect, and that is largely thanks to our incredible concierge, Zuly, at Grand Velas Riviera Maya. From the moment we arrived, she was attentive, kind, and unbelievably patient with my millions of questions. Traveling with children (and a larger group!) can be a lot to coordinate, but Zuly handled everything with such grace and warmth. She truly made us feel cared for. She went above and beyond in ways we will never forget. When my daughter’s suitcase broke during the trip, Zuly actually went off the resort to purchase a new one for her. That level of service is something we have never experienced anywhere in the world. A very special shout out to Oscar at the Zen Pool — thank you for taking such great care of us (and for my many perfectly made Dirty Martinis!). You made our pool days extra fun and relaxing. And to Reyes, Manuel, and Fatima at the Ambassador Pool — we already miss you! Your warmth, attentiveness, and constant smiles made every day feel special. I cannot wait to come see you all again! We have traveled quite a lot as a family, but our experience at Grand Velas Riviera Maya was superior to anything we’ve experienced before. The food — 100%! Absolutely exceptional. The service, the cleanliness of the property, the attention to detail… everything was flawless. Because of Zuly and the incredible team at this resort, we are already planning our return for Christmas break. That says everything. If you are considering this resort — don’t hesitate. It is truly next-level. Thank you, Zuly, for making our first vacation with Baby Simon so unforgettable. ♥️

Mylene A


Great time at the Grand Velas!

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

The Grand Velas is great. Exactly what you expect for an all inclusive resort. Make to get reservations for the restaurants. Jessica was our concierge, she was amazing. Lined us up taxis, made sure we were comfortable, and even got us a last minute reservation to Cocina. All of the staff were incredibly helpful and so nice. Would recommend if looking for all inclusive.

Jerry S


Perfect vacation

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Spacious rooms with everything one needs. Bathrooms were perfect. Great food, great amenities, Great activities To of the the line service

Rohit G


Amazing

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Nicholas made our experience so much easier with the group chat, and the WhatsApp.

Mya L


Amazing

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Nicholas Made our trip so much better and easier. He gave us a lot of information and made us feel like we could ask him anything.

Ella L


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