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Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
We had an amazing time at Grand Velas Riviera Maya. The location is stunning, the hotel and ocean suites are gorgeous, and the food is delicious! But what sets this resort apart is the service - the staff go above and beyond. You can tell that it is their pleasure to be there and make your stay exceptional. And a special thank you to our personal concierges, Braulio & Alfonso, Enrique who assisted us during our stay, to make sure we had a memorable experience!
melanie v
We had a phenomenal stay! Alfonso, Enrique and Braulio were our concierges during our trip and they were all so kind and attentive! This was our 2nd stay at the resort and we will definitely be back!!
Seaside660411
I honestly could not say enough great things about this resort. And I'm not sure whether my husband and I had more fun or our kids. This place is incredible, the service was impeccable - actually even superior to any we've experienced at other luxury hotels and resorts. Our kids are still talking about our concierge Alfonso Alamilla who went out of his way DAILY to make us feel special and welcomed - between gifts and surprises for our kids to helping us recover lost shoes at the pool - he put a smile on all of our faces daily!
Jennifer D
Our trip to Grand Velas was truly magnificent! Everything was just EASY (which is not always the case with a 3 and 6 year old!). Our concierge, Luis, took care of anything we needed while we were there and was always available to help with any questions we had. The resort itself was so family friendly but also had amazingly elevated experiences for the adults as well! The food was spectacular! On our last night, we skipped the restaurants and went to Tacology which was the perfect end to a wonderful trip!
Courtney B
If you have the chance to be served by the concierge team—Baurillo, Alphonso, Enrique, and Carlos—you’re in for a treat! They became like friends, greeting us every morning with daily events and reminders about our dinner reservations. They went above and beyond by bringing medicine to our table when our daughter was sick, a beach ball to the pool, and snacks for our excursion. Meanwhile, Iran and Nehemiah provided endless drinks and food at the pool, while Reyes pampered us at the beach. We felt completely taken care of throughout our stay. I highly recommend this resort for its exceptional service and delicious food!
Ryan Z
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