Grand Velas Riviera Maya

Playa del Carmen, Mexico

9.8 Superior Luxury
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About the Hotel

Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.

Location

Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico CP 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Ecologically Sustainable Practices
  • Dining
  • 24-Hour Room Service
  • Snack Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • WiFi
  • Game Room
  • Live Entertainment
  • Boutiques
  • Butler Service
  • Outdoor Whirlpool
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Jetted Tubs
  • Luxury Linens
  • Pillow Menu
  • Luxury Bath Amenities
  • Private Pools
  • Walk-In Closets
  • Activities
  • Bicycling
  • Cooking Classes
  • Fishing
  • Kayaking
  • Sailing
  • Tennis
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Ecological Excursions
  • Tai Chi
  • Yoga
  • Beach Volleyball
  • Fitness Classes
  • Art Classes
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Kids Pool
  • Kids Club
  • Children's Menus
  • Nearby
  • Historic Sites
  • Interests
  • Beach
  • Golf
  • Signature Perks
  • Summer Getaways

Reviews for Grand Velas Riviera Maya

prepare to be amazed!

TripAdvisor Traveler Review Rating Reviewed 7 hours ago

The experience of a lifetime. Service here is the absolute highest quality possible. Charm, smiles, they have a way of treating you like an old friend and a king at the same time. You can sense how important your happiness is to them, but there's never a sense of nervousness or hurry. special shout outs to Nico, Gerardo, Ariel, Daniel, Paulina, and Dani. Work tirelessly to see to our comfort at all times! If you go on a tour, make sure Tacho is your guide! Also food and accommodations and location beyond reproach! there are beaches and food all over the world, but nobody has a crew like the grand velas! honestly, this place is the example of perfection that other place is strive for!

Derek B


Best service I have ever received!

TripAdvisor Traveler Review Rating Reviewed 8 hours ago

I stayed at Grand Velas Riviera Maya on a business rewards trip in January 2026. What an incredible property. Top notch food, service, ambience, and experience. Our concierge Cesar Fernández in the Ambassador Class hotel was AMAZING. He really got to know us, and went above and beyond throughout the entire experience to take care of us and make sure we were satisfied. He provided us with daily events, information about excursions, reservation confirmations and more so we did not have to do any thinking. We just enjoyed ourselves thanks to his service level. He deserves a promotion!!!…. Would highly recommend a stay at this property.

mitch123452021 - Hartford, Connecticut


Best hotel ever!

TripAdvisor Traveler Review Rating Reviewed 9 hours ago

Our stay at Grand Velas was amazing! The service, hospitality, beautiful views, and absolutely delicious food made our trip unforgettable! I have to say a big thank you to our concierge, Nico. Nico went above and beyond to be kind, helpful, and friendly at all times. He was the best concierge ever!

Global13396955864


Relaxing and Beautiful

TripAdvisor Traveler Review Rating Reviewed 9 hours ago

We loved it so much. The staff was so friendly, great food and beautiful place. Special thank you to Miguel and Cesar. They made it a truly unforgettable experience.

Małgorzata M


Once in a lifetime

TripAdvisor Traveler Review Rating Reviewed 10 hours ago

Alfonso and Alejandro were AMAZING to work with. They took care of our every need and communicated perfectly and promptly. The facility is incredible and the spa is unlike anything I’ve ever seen or experienced.

Michael B


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