Grand Velas Riviera Maya
Playa del Carmen, Mexico
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About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Amazing resort with excellent service
Beautiful resort. Gorgeous rooms. Superb service from our private concierge Leonardo Cen. He was attentive to every detail from the food, service, beach, even packed us a basket for our excursion that he planned. Can’t say enough about Grand Velas.
Mary T
We were on a corporate event with our family. Our 2 year old was loving the kids club and all of the activities.
Our stay was beautiful and made even more incredible because of the Grand Velas staff.
Tiffany J
“Exceptional Concierge Team — Grand Velas at Its Best”
⭐️⭐️⭐️⭐️⭐️ Exceptional Concierge Experience at Grand Velas Riviera Maya Carolina and Daniel provided the highest level of luxury service throughout our stay. Their attention to detail, elegance, professionalism, and genuine care made every moment feel effortless and personalized. They anticipated our needs, handled every request with grace, and made us feel truly valued as guests. Their warmth and dedication represent the very best of Grand Velas hospitality. A heartfelt thank you to Carolina and Daniel for creating such a memorable experience. They deserve a 10+ out of 10 — true examples of world-class concierge service. ✨
Lisa G - Orlando, Florida
Special Birthday Weekend
Carolina and Daniel, our Concierges, made our birthday weekend extra special. We came home to balloons, sweets, and wine almost every day. Combined with the beautiful rooms and scenery, I can’t recommend enough!
Grace N
A nice family holiday in Mexico
We visited as a large family group and had an overall good holiday. We were upgraded to grand class and the room was beautiful, our concierge Braulio and Alfonso were exceptional. We have never had such attentive and professional concierge in any other hotel, they made our stay special! The hotel was nice, sometimes pool service could be hit and miss as was the cleanliness of the pool. The real let down was the food, we have visited previously and this time the food was a disappointment which was a shame. There was plenty for the kids to do of a day time and the kids club was great. Of an evening the place seemed a bit flat, there was only one bar (karaoke) which allowed children in in the evening and after 8 days you can definitely become bored of listening to the kids in karaoke every day! There are no shows and limited live music, this is definitely an area for improvement too. Overall we did have a nice stay, the grounds are beautiful and the concierge made our stay! Huge thank you to Alfonso and Braulio
dubaidollies - liverpool
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