Grand Velas Riviera Maya
Playa del Carmen, Mexico
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About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Best People and Place
The service and facilities are first class. The family suite is incredible and huge with large balconies. The food is mostly good to great (a few misses), but lots of variety in cuisine type and the vibe at each of the many restaurants is cool and the decor almost transporting. They do need to work on the quality and variety of their Christmas Eve dinner, though. Not nearly as good as the restaurants. But the service is what makes this place so special: We had the BEST personal concierges in Alexa and Braulio. Not only were they super fun and friendly, they attended to any and every need (from restaurant to spa reservations, answering every question I had via WhatsApp within minutes of asking) and were incredible about making sure that my daughter's dietary needs (She has celiac) were accommodated. We felt truly pampered! Nicholas, who wasn't even our personal concierge, was so friendly and helpful, too, recommending his favorite dishes and activities whenever we ran into him So many kind people there, especially David, our server at breakfast at the Bistro. (he knew our routine by day 3 and would bring us seltzer and coffee with both cream and milk on the side before we asked). Can't wait to return to the place and the people there!
Bianca G
Great trip
Luz, Jorge, Domingo, Daniel, and Eduardo all made our trip truly amazing. The grounds are beautiful, the service is absolutely over the top, and the rooms are very spacious. The food was excellent throughout our stay. We couldn’t have asked for a better experience.
Jason T
Excellent service!
Eduardo, Jorge and Domingo at the Grand Class pool are the best. Excellent and super friendly service. We had a great vacation because of them!
Marc G
Unforgettable experience
Amazing experience made possible by our two concierges - Airy and Jeronimo. They catered to our every need and even set up a surprise bubble bath for the kids. Truly a special experience.
K F
Perfect Christmas week
Everything about our stay was wonderful. The property is the most beautiful resort we have ever stayed in. The service was extraordinary. Our concierge’s, Alphonso, Nora and Alfred worked so hard to make the trip special for my kids. Room was, again, most luxurious I have ever enjoyed and had a beautiful view of the ocean. Flowers everywhere! The food was all top notch, service was great everywhere but our favorite server was Mario at Chaka. What a great representative of your hotel. We loved him! We will be back for sure!
lauracJ5488BJ
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