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Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
This was hands down the BEST experience we have ever had at an all inclusive resort! Grand Velas staff made sure everything was ready for our arrival- from the check in process to every day meals, everything was EXCELLENT and flawless. Our concierge Diana made every effort to make our stay as memorable and comfortable as possible. She went above and beyond every single day and her daily check ins and communication was great! As a parent I had concerns about traveling with a baby, but Grand Velas was the perfect vacation.
pavitrid
We just returned from an unforgettable stay at Grand Velas Riviera Maya. This was our second stay at this resort - and everything was flawless. The resort is absolutely as beautiful as we remembered it. Every meal was amazing and the gluten free options were everywhere! What really makes Grand Velas stand out is the staff. Everyone we encountered was amazing, but here are a few highlights of the amazing people: The first the days at the pool, Ruben and Humberto were amazing. They took care of us and set the tone for the entire stay. After that we had Michael, Miguel and Alberto taking care of us. The service was exceptional! They always had a drink ready, gluten free snacks and a smile! At the swim up bar, Jesus made the best cocktails At Azul, Gabriella was amazing and took care of all of us, always making sure our daughter had what she needed and remember her orders from one day to the next! And, last but certainly not least are our amazing concierges, Nora, Alfonso and Adrian. Their attention to detail, genuine kindness and attention to detail brought our stay to another level. If you are at all considering the resort - GO! Highly recommend
Lisa R
Traveled with 22 members of my family ranging in age from 80 years old to 6. We had a wonderful time and our concierge team, Daniel, Antonio, Gilberto & Alejandro helped to ensure everyone’s needs were met. Highly recommend.
Jane S
We would rate our experience a 10 out of 10. The accommodations and food were great and the staff was so friendly. In particular our Conceirge Carolina Collado made our trip really special.
Michael S
Jorge, Daniel, Luz, Domingo and Eduardo at the adult pool could not have made our stay better. They were professional, doting and greeted us daily with a smile. They made our trip amazing! The concierge team of Gilberto, Daniel, Antonio, and Alejandro were top notch. Knowledgeable and helpful all the time. We highly recommend Grand Velas and their fabulous team
Paul E
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