Grand Velas Riviera Maya
Playa del Carmen, Mexico
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About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Fantastic family trip
Recently got back with out family. There were 11 of us (5 children) and we couldn’t speak highly enough about the hotel. Rooms were spacious, service was incredible and there was constantly things going on for the kids. We had concierge service who couldn’t do enough for us. Alfonso and Braulio were on call every moment of the day with any request we had. They even went the extra mile to make it special for the kids with surprises in the room each day. From a hotel perspective one thing I would say is to have more places open in the evening after 10pm for kids. There was only the karaoke bar which they loved where they were allowed into and as we liked to have a later night we were limited after that. Aside from that the whole experience was great. The service was the thing that stood out above everything else though. We will definitely be retuning and definitely requesting Alfonso and Braulio as our concierge.
Dream731721
Fabulous time
We visited as a family of 11 for 8 nights. The hotel is beautiful and our grand suite room was very spacious and very comfortable. Our concierge guys looking after us were Alfonso and Braulio. They were the best concierge we’ve ever had and we travel a lot as a family. These guys couldn’t do enough for us, they were so friendly and professional. It was our granddaughter’s 9th birthday whilst we were there and the guys ensured it was a special day for her arranging little surprises for her throughout the day. We had a great time and would recommend the hotel and hope to return one day.
Julie H
The best hotel
The best hotel experiences around Cancun.
Talita G
10/10! Capped by impeccable service
Beautiful resort with attention to every detail! Entire place was spotlessly clean. Tons of activities and water sports available. We were there during sargassum season, so we didn’t spend much time on the beach, though the sand was soft and beautiful. Multiple pools, whether you want adult (drinks and relaxation), Zen garden, or big, active family pool. Every bite of food was delicious and cocktails were well made. But I have to pause and give the highest praise to the STAFF. EVERY SINGLE PERSON we interacted with was friendly, kind, and bent over backward to serve. Our concierges (@Jeronimo!) were full of knowledge and information, jumped to do the slightest thing to help make our stay stress free and comfortable. Just outstanding! Grand Velas should be proud.
Michelle R
Wonderful experience
Our concierges Zuly and Paolo were amazing!
Andrew A
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