Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
The resort exceeded my expectations. First off it was very beautiful. The landscaping, the pools, the restaurants and the best hotel gym I’ve seen Second .. the staff/ service. The entire staff was top notch. Incredibly attentive and friendly. It was an added pleasure having Jessica as our concierge. We were there for a wedding so most of our plans were pre-set so we didn’t use her as much as we would have liked but she checked in regularly and made sure everything was up to par at all times. She was always eager to help. The room service was also great and would come surprisingly fast. The presentation was also very pleasing. All in all the resort was excellent. Would absolutely recommend it
Marc B
Had an amazing trip with a group of 8. Rooms are spacious. View is incredible. Service is excellent, especially Reyes at the pool deck and Ariel and Oskar the Frida. Food and service at every restaurant was outside. First class customer service and would recommend to anybody visiting Riviera Maya.
Connor M
I loved the experience, the atmosphere, and especially the service, particularly from Nora and Francisco, who were amazing personal concierges throughout my stay. thank you
Audrey-Ann R
My stay there was very delightful and relaxing. The food was absolutely amazing. I enjoyed the activities that were available throughout the day. The only thing that I might suggest would be with regard to solo guests. Perhaps you could ask them if they would be interested in meeting other solo guests.
Regina P - Tennessee
Our experience was a 10 out of 10 .We had the best time ever. The restaurants on site was also amazing, however the Piaf and Azul were our favorite. The spa was absolutely amazing. We did the tour of the cenotes..absolutely breath taking.The accommodation was top notch 👌. We will definitely return in future with our family. Our Assigned concierge waa absolutely amazing as well.Jeronimo and Nicholas were very attentive and ensured we has a wonderful stay. Thank you both.
Lisa E
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved