Hacienda Tres Rios
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Mexican and Mayan traditions converge to create truly unique experiences at Hacienda Tres Rios, a new luxury all-inclusive resort on the lush Riviera Maya. Nestled in a 300-acre pristine nature park, this paradise is crossed by 3 amazing fresh water rivers and 10 cenotes, and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios brings together luxurious accommodations, gourmet dining and a wealth of outdoor activities on the shores of the glittering Caribbean Sea. Indulge in the resort's latest treasure at the brand-new Ya'ax Ché Spa. Opened in April 2009, this modern oasis fuses spa technology with the ancient wisdom of the Mayan cultures. Further explore beauty and culture in surrounding Playa del Carmen, and discover an authentic vacation experience unlike any other. At Hacienda Tres Rios, a true Mexican retreat awaits.
Location
Hacienda Tres Rios
Carretera Cancun-Tulum
Km. 54
Playa del Carmen, Mexico
77760
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- Private Dining
- 24-Hour Room Service
- Cafe
- Sports Bar
- Bakery
- Pizzeria
- On-Site Amenities
- Concierge
- Spa on Property
- Laundry Service
- Gift Shop
- Fitness Center
- Private Beach
- Live Entertainment
- Boutiques
- Music & Movie Library
- Car Rental
- Private Whirlpools
- Lounge
- In-Room Spa Services
- Complimentary WiFi
- In-Room Amenities
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Iron/Ironing Boards
- Marble Bathrooms
- Flat-Screen Televisions
- Luxury Linens
- Pillow Menu
- Private Terraces
- Bathrobes & Slippers
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Yachting
- Bird Watching
- Meditation
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Children's Programs
- Babysitting
- Kids Club
- Teen Club
- Nearby
- Historic Sites
- Golf
- Nature Reserve
- Interests
- Beach
- Eco Friendly / Sustainable
- Honeymoons & Romance
- Hotels
- Spa
- Summer Getaways
Reviews for Hacienda Tres Rios
Great Time at Tres Rios!!
We had a lovely stay at Tres Rios! The service was the best! Rosa and Louis were excellent servers at breakfast and Carlos kept our beverages coming at the poolside bar! Our room was cleaned so well and timely each day. I just love the decor throughout the resort and the view!! It was nice to have a variety of settings available to us- different pools, or beach areas to relax in. We took advantage of the amenities offered here. Kayaking was so fun, nature walks through the nursery, playing billiards in the bar, attending the Friday night fiesta all were wonderful. The pizza place was a hit with us as well as the other restaurants on site. We never had a bad meal. Great time!
Diane G
Great butlers and a beautiful resort
The butlers ( daniel, geovanni, alma, ruth, marcos) were very much a big part of making our stay great! They were very personable and responsive to our requests, including last minute requests. They made our stay more relaxing each day! We look forward to seeing them again.
Wendy l
Very good experience I recommend
Very good experience very good customer service
Ana N
Great place, great staff
We just came home from a wonderful week at the Hacienda Tres Rios. It was my third visit there and it did not disappoint. The rooms are beautiful, spacious and clean. The food is fantastic. The gym is superb. The cenotes are my heaven. The staff are the friendliest and most helpful I’ve ever met. Special mentions to our poolside servers – Jona, Victor & Jose, the absolutely wonderful butlers – Alma, Giovani, Ruth & Marcos, the amazing concierge ladies – Ana & Isabel, Arantxa from Transport, Olivia at the front desk, and Alexander and Fatima who kept the party going at the pool. We will be back!!
Karin B - Vancouver, Canada
Another visit and a wonderful vacation again
Spent 2 wonderful relaxing weeks. Staff makes you feel like family. Food and variety is great from breakfast to dinner. Any drink… they will make it and remember it when you go back the next day again. Thank you to Jona, our exceptional pool bartender/server. The rooms are beautiful. The new gym is amazing. Beach is looking good and pools. Special mention to Rosa our favourite server in the restaurants. Anything we needed, the great concierge staff took care of. Thank you to Alma, Ruth, Giovani, Daniel, Isobel and Marcos. Can’t wait to return again. We will be back!
KellyandKrisTravels - Toronto, Canada
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
My wife and I took the four-night package in August and really got our money's worth! The service from the entire staff was phenomenal. The nature activities, including biking and kayaking through the terrain and rivers, are not to be missed. The beach was beautiful. The complimentary wind surfing boat ride was very special. The quality and quantity of food available was amazing and I am a NYC food snob! And the top shelf liquor was always available! I could go on... Visit this property!!
-S. Forschein
