Hacienda Tres Rios
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Mexican and Mayan traditions converge to create truly unique experiences at Hacienda Tres Rios, a new luxury all-inclusive resort on the lush Riviera Maya. Nestled in a 300-acre pristine nature park, this paradise is crossed by 3 amazing fresh water rivers and 10 cenotes, and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios brings together luxurious accommodations, gourmet dining and a wealth of outdoor activities on the shores of the glittering Caribbean Sea. Indulge in the resort's latest treasure at the brand-new Ya'ax Ché Spa. Opened in April 2009, this modern oasis fuses spa technology with the ancient wisdom of the Mayan cultures. Further explore beauty and culture in surrounding Playa del Carmen, and discover an authentic vacation experience unlike any other. At Hacienda Tres Rios, a true Mexican retreat awaits.
Location
Hacienda Tres Rios
Carretera Cancun-Tulum
Km. 54
Playa del Carmen, Mexico
77760
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- Private Dining
- 24-Hour Room Service
- Cafe
- Sports Bar
- Bakery
- Pizzeria
- On-Site Amenities
- Concierge
- Spa on Property
- Laundry Service
- Gift Shop
- Fitness Center
- Private Beach
- Live Entertainment
- Boutiques
- Music & Movie Library
- Car Rental
- Private Whirlpools
- Lounge
- In-Room Spa Services
- Complimentary WiFi
- In-Room Amenities
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Iron/Ironing Boards
- Marble Bathrooms
- Flat-Screen Televisions
- Luxury Linens
- Pillow Menu
- Private Terraces
- Bathrobes & Slippers
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Yachting
- Bird Watching
- Meditation
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Children's Programs
- Babysitting
- Kids Club
- Teen Club
- Nearby
- Historic Sites
- Golf
- Nature Reserve
- Interests
- Beach
- Eco Friendly / Sustainable
- Honeymoons & Romance
- Hotels
- Spa
- Summer Getaways
Reviews for Hacienda Tres Rios
You Will Be Impressed
Beautiful resort, great tasting menu at the on-site restaurants, and quiet beaches. Guest services were Five Star quality. The included outdoor activities were entertaining. Currently renovating parts of the resort to elevate their quality. Looking forward to the finish product!
Steve C
Bad vacation bad room worse service
It was not a good experience service is real bad the people who work there do not do a good job with service my son left his crocs by the pool they did not return them the hole hotel is in construction The room a/c was not working properly definitely not worth your money you could get better service better stay somewhere else defensively would not return or recommend it to anybody Thanks.
Juan R - Lake Jackson, Texas
Best Kayak and Snorkeling
Had the best time kayaking and snorkeling with Fatima as our guide! She was super friendly, fun, and made everyone feel comfortable the whole trip. You can really tell she loves what she does. She explained everything clearly, made sure we were safe, and knew all the best spots for snorkeling. The whole experience felt organized but still relaxed and enjoyable. Definitely one of the highlights of our trip. Highly recommend asking for Fatima if you get the chance! 💙
Sherpa36255925889
our stay in Tres Rios May 3026.
Great location and the service was outstanding. The mayordomos were always present and did a great job. Oliver, Marco and Daniel made our stay memorable . Our accommodations are outstanding. Sara was able to move us to room 3301. This is our favorite room. They still working in the Isla and the pizzeria. Bldg 5 is almost ready. The grill was open and it was great. The service at the pool was great and quick.
Departure285610
I would definitely recommend.
All the activity workers (Fatima, Vanessa, Mauricio, Alejandro, and Miriam) were all fantastic. The helped with extras that they didn't have to do to accommodatea personin a wheelchair. The bar service was great. They were very attentive and always happy. The rooms were beautiful. Were had 2 rooms with an adjoining door. The rooms are spacious the balcony has a nice view. The beds were VERY comfortable.
Angela D
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
My wife and I took the four-night package in August and really got our money's worth! The service from the entire staff was phenomenal. The nature activities, including biking and kayaking through the terrain and rivers, are not to be missed. The beach was beautiful. The complimentary wind surfing boat ride was very special. The quality and quantity of food available was amazing and I am a NYC food snob! And the top shelf liquor was always available! I could go on... Visit this property!!
-S. Forschein
