February 12, 2018 for 3 nights for 2 adults.

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Hacienda Tres Rios in Playa del Carmen, Mexico

Mexican and Mayan traditions converge to create truly unique experiences at Hacienda Tres Rios, a new luxury all-inclusive resort on the lush Riviera Maya. Nestled in a 326-acre pristine nature park, this paradise is crossed by 3 amazing fresh water rivers and 10 cenotes, and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios brings together luxurious accommodations, gourmet dining and a wealth of outdoor activities on the shores of the glittering Caribbean Sea. Indulge in the resort's latest treasure at the brand-new Ya'ax Ch Spa. Opened in April 2009, this modern oasis fuses spa technology with the ancient wisdom of the Mayan cultures. Further explore beauty and culture in surrounding Playa del Carmen, and discover an authentic vacation experience unlike any other. At Hacienda Tres Rios, a true Mexican retreat awaits.

The resort's 273 spacious suites feature a modern Mexican design, inspired by the hacienda style of yesteryear. Each suite welcomes you with 300 thread-count Egyptian cotton linens, extra-thick luxury mattresses, and a pillow menu. Some suites offer a private whirlpool and views of the turquoise ocean. Dining offers a bounty of choices. There are on-site restaurants serving world-class cuisine, cafs for less formal (but no less delicious) gatherings, delis for special snacks, a pizzeria and 24-hour room service. With two pools, a private yacht club, nearby equestrian activities, activities for kids and teens, a private one-mile beach, guided eco-park tours, snorkeling, rivers for swimming, kayaking, and bird watching - Hacienda Tres Rios activities create the ultimate vacation experience, no matter your age or interest.

Location of Hacienda Tres Rios

Hacienda Tres Rios
Carretera Cancun-Tulum Km. 54
Playa del Carmen, Mexico

Nearest Airport: CUN

Amenities for Hacienda Tres Rios

  • General Information
  • 273 Suites
  • Ecologically Sustainable Practices
  • Dining
  • Private Dining
  • 24-Hour Room Service
  • Cafe
  • Sports Bar
  • Bakery
  • Pizzeria
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • Private Beach
  • Live Entertainment
  • Boutiques
  • Music & Movie Library
  • Car Rental
  • Private Whirlpools
  • Lounge
  • In-Room Spa Services
  • Complimentary WiFi
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Pillow Menu
  • Private Terraces
  • Bathrobes & Slippers
  • Activities
  • Bicycling
  • Cooking Classes
  • Fishing
  • Kayaking
  • Pilates
  • Scuba Diving
  • Snorkeling
  • Ecological Excursions
  • Tai Chi
  • Yoga
  • Yachting
  • Bird Watching
  • Meditation
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Children's Programs
  • Babysitting
  • Kids Club
  • Teen Club
  • Nearby
  • Historic Sites
  • Golf
  • Nature Reserve
  • Interests
  • Beach
  • Eco Friendly Luxury Vacations
  • Family
  • Honeymoons & Romance
  • Spa & Wellness
  • Summer Getaways

Reviews for Hacienda Tres Rios

Now featuring traveler reviews from:


TripAdvisor Traveler Review Rating Reviewed 19 hours ago

We had an amazing time at Hacienda Tres Rios. We enjoyed the resort and the activities such as the Senses Adventure, Snorkling down the river, the sushi workshop , the fruit carvings, Mayan Show, Michael Jackson Show, Mexican Fiesta, a ride to Playa Del Carmen, and the Circus show. We kept busy all week long by following the activity guide ! I also played Bingo and won !!! The food is delicious at the buffet "casa las Islas" , we truly appreciated the service provided by Bernardo and other staff members. The decorations and cleanliness are great. We loved the restaurant Katori, which was Asian food. We loved the Italian Restaurant as well "Porto Bello". The pizza made at their lForno Pizzeria is delicious. 6 different places to eat at within the resort. We went to Paris Cafe daily for coffee or tea 😊The employee Alma was kind and always very helpful. Also the employee in the night shift . The snorkeling experience was great especially led by Ivonne overseeing and guiding us during this fun refreshing activity . Isabel was our concierge and was very humble, informative , and always had a pleasant attitude, which we truly appreciated. We took the opportunity to enjoy a Spa message given by Viviana and Rossy. They did an exceptional job and I look forward to visiting again! The greeters at the buffet were extremely kind and welcoming ! The staff always made us feel welcomed ! The room was always clean and well taken care of !

Alma C - Elk Grove, California

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We've been "Members" since 2008, having purchased into Tres Rios the fall they were finishing building it. We have sent multiple families to the resort on our "coporate weeks', and everyone has enjoyed it...that is, until last year, when Sunset sent an e-mail to us AND to two families who had visited on our corporate weeks over the last two years. This e-mail was a detailed accounting of every single payment we had made for EVERYTHING related to our membership, from our very first deposit on the purchase to our most recent payment of maintenance fees....all to collect ONE CENT, which was an error Tres Rios salespeople made on the very initial deposit when we purchased in 2008. So two other families received all of our 9 years' worth of financial history with the resort for ONE CENT. After several e-mails, we finally spoke with Financial Supervisor Alejandra Flores, who said that the e-mails were sent to the other families because the reservations people entered those families' e-mails in our member record. She supposedly spoke with their supervisor and had those e-mails removed from our records, but I never received anything from the reservations manager, even though Ms. Flores promised she would tell that manager that I wanted a written apology and written guarantee that they would never again add any other e-mails to our records without our permission. Additionally, Ms. Flores never did explain why her department sent an e-mail to addresses other than the one we gave the financial people when we purchased our membership--they just sent it out to anyone and everyone that was listed by the reservations people. When I never received the requested letter from the reservations manager, I e-mailed Ms. Flores and asked her to have whatever manager in the Sunset World chain was responsible for BOTH the finance AND reservations departments within two weeks--even if the person ultimately responsible for those two departments was an owner. It's been over a month, and I still have had no response to that request, so I have no option but to believe that Sunset has no intention of keeping its supposed promise of confidentiality of members' (or other visitors') information, despite that promise of confidentiality being included in the membership paperwork. I advised Ms. Flores that if I was not contacted by the person responsible for both the reservations and financial departments, I would post the issue on Trip Advisor and social media, to warn people about these privacy issues. While no one at Sunset seems to care about the privacy of people's financial data, I am quite sure that resort visitors and, especially, members, DO care and want to know to be careful about Sunset staff passing on people's sensitive data with no care to whom they expose it.

Robert K - Mexico City, Mexico

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We had a wonderful week at the hacienda Tres Rios, resort. The tour guides that took us on the bike rides, the segways, and kayak trips, and did the pool side games and music were awesome! This resort is sure lucky to have good help like this. Thanks also to all the food servers that waited on us, just a terrific job! Thanks again Jonatan for great pool side fun! I'm not sure it could have been possible without ya!

639sparkle - Alberta, Canada

TripAdvisor Traveler Review Rating Reviewed 1 day ago

The excursion guides made our trip the funnest part of my trip! Christian guided us through the river kayak trip with great humor! Jonathan Melo made the bike excursion both fun and informative catering the tour to our interest! My experience with these excursions kept me having fun without having to even leave the resort!


TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stayed at this resort many times and it’s like a second home from home! Location is great, food and service is very good and the grounds are beautiful. Nightly entertainment is not so great, but we don’t care about that.

Franz F - Calgary

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