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In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Griss from the concierge was extremely helpful and made our experience truly exceptional. She went above and beyond to ensure everything was taken care of, always with a warm and professional attitude. We truly appreciate her dedication and kindness, thank you, Griss, for making our stay so enjoyable!
SA S - New York
Anallely was very attentive throughout our trip. You name it - drinks, food, suggested activities, she was so wonderful to my family the entire trip.
jordansA5839VL - Utah
Xcaret Mexico is absolutely amazing, we have been twice now and it does not dissapoint at all. Everyone is so accommodating and friendly. The resort is stunning. This place is literally paradise on Earth. Our servers Anallely, Ignacio, David, Gabriel at Arriba Baja have been nothing short of the best hosts you could ever ask for. I would give this 20 stars if I could
Adventure55343524254
The resort is beautiful and well maintained. We had a great time at Xel-Há, Xplor, and Xenotes parks. The Xenses park is a waste of time. The food is below average, with some dishes downright inedible. The only restaurant we enjoyed was Las Cuevas. The staff and service are hit or miss; some staff members even seemed offended because we do not speak Spanish. There is a 24/7 snacks and drinks pool restaurant, but it is located far at the other end of the resort. There are no specialty coffee shops—only basic coffee available inside the main restaurants. For what Xcaret charges, I wouldn’t return here.
KellylanTran80 - California
Analelly was such an incredible hostess and just a lovely lady! We truly enjoyed our vacation and can’t wait to return!
Robyn B
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