Hotel Xcaret Mexico
Playa del Carmen, Mexico
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About the Hotel
In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Location
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Open-Seating Dining
- Coastal Cuisine
- On-Site Amenities
- Salon
- Concierge
- Shuttle Service
- Fitness Room
- Private Beach
- Theme Nights
- Multilingual Staff
- Beach Amenities
- Complimentary WiFi
- Hot Tub
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Mini Refrigerators
- Activities
- Windsurfing
- Scuba Diving
- Snorkeling
- Sunset Cruises
- Boat Excursions
- Surfing
- Kite Surfing
- Dolphin Encounters
- Business
- Business Center/Services
- Meeting Rooms
- Catering Services
- Interests
- All Inclusive
- Beach
- Honeymoons & Romance
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Winter Getaways
Reviews for Hotel Xcaret Mexico
Exceptional service
Anallely provided truly exceptional service during our time at the pool. From the moment we arrived, she treated all of us like family and made sure we were comfortable and well taken care of throughout the entire experience. Her attention, kindness, professionalism, and positive attitude stood out and made our day even more enjoyable. It’s rare to find someone who genuinely cares about guests the way she does. Thank you, Anallely, for making our experience so memorable.” You can also make it shorter and more direct if you want something more natural for Google or TripAdvisor: “Anallely gave us exceptional service at the pool area. She treated our entire family with genuine care and made us feel welcomed from start to finish. Very attentive, friendly, and professional. She truly made a difference in our experience. Thank you, Anallely!
Tour108379
Excellent
We had a relaxed and memorable stay at this property in was very supportive and always available when help was needed. entire stay.
Sightsee65731694139
Openly hostile check in experience.
Dismissive, extremely direct, bordering on rude. Not a Japanese experience at all. Front desk manager at check in was openly hostile. Your experience will be much better at the Ritz Carlton.
Nycrobert242 - Pine Mountain Club, California
Best place
Very nice place. I will be back soon
NorthStar01667235573 - New York City, New York
Anallelys service
Anallely was very kind and helpful, excellent service.
Sightsee40428736936
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