Hotel Xcaret Mexico
Playa del Carmen, Mexico
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About the Hotel
In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Location
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Open-Seating Dining
- Coastal Cuisine
- On-Site Amenities
- Salon
- Concierge
- Shuttle Service
- Fitness Room
- Private Beach
- Theme Nights
- Multilingual Staff
- Beach Amenities
- Complimentary WiFi
- Hot Tub
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Mini Refrigerators
- Activities
- Windsurfing
- Scuba Diving
- Snorkeling
- Sunset Cruises
- Boat Excursions
- Surfing
- Kite Surfing
- Dolphin Encounters
- Business
- Business Center/Services
- Meeting Rooms
- Catering Services
- Interests
- All Inclusive
- Beach
- Honeymoons & Romance
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Winter Getaways
Reviews for Hotel Xcaret Mexico
Great exercise in a beautiful setting!
We are returning guests in Hotel Xcaret Mexico (5 times). I just want to mention another service which some of you might like. They have fantastic yoga classes in the mornings. The yoga teacher Sandra adjusts the exercises for the level of your needs. She is fantastic. She can suggest different positions and stretches according to your needs or if you have injuries. The classes are kept in the beautiful Muluk Spa by the gym. (Opposite the boat station to Xcaret). It stars at 7:30am 7 days a week. No reservations needed just turn up. There is always a table with little snacks and drinks too! Gets you ready for the adventure parks. A great start of the day!
Edit M
Worse hotel
Terrible customer service. Not possible to book dinners or walk in to buffet- has crazy lines. Staff is rude. Not recommended
Anastasia85ru - Tucson
Super nice from start to finish! Alexander was quick and good was gas, aka amazing! Super clean and delicious
Literally everything was perfect! Great service and amazing food! Always had my drink full and loved every dish! This was the best restaurant of the trip! It was super clean and the whole vide of the restaurant was nice!
Yates W
Great Experience
Excellent resort. Food was amazing. The room was always clean and also the common area restrooms were impeccable. Our concierge Melissa was always attentive and helpful in helping us with our reservations.
Navigate26354611346
No 5 star service here
Don’t be fooled by the price tag, this is no 5 star resort. Food, drink and parks tickets included but you’ll be greeted with average service and housekeeping, will mostly eat at buffets as the other food options are too far to walk or booked out. Staying here is a one time thing. I found it too confusing, noisy and expensive. It’s far from a relaxing five star experience so I would save my money next time and go somewhere with much better service.
Rebecca C
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