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In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Annadelly was an amazing waitress. Was able to accommodate my picky eater.
festusm2019 - Columbus, Ohio
My Grandson and I went to Miami for a Perfect Game Showcase. We stayed at the Element Miami International Airport in Miami Florida. We had a great time the staff was so professional and the breakfast was delicious. A big shout out to the GM for having a 4th of July party for the guest. Tawnia was amazing and so very kind. We will stay again and would recommend it to anyone.
Sherri W
The food in the restaurante was poor in this hotel,mainly fish and pork!, you had to pay for a bottle of water which was just enough for two people(we were on half board} Food was bland and over cooked at times, we decided eat out most nights! The room was good with a lovely view of the pool, there was complmentary coffee and tea sachets on arrival with tiny pots of milk, after that you had to pay for more at reception. The entertainment was poor..all in spanish, the guy who was comparing it didnt speak to any english guests only spanish guests, we and other guests felt left out and ignored! The pool was ok, but no supervision at all...every rule was broken( there was rules displayed on a board)..diving,jumping ball games...children unaccompaned smoking, drunken groups swearing!. the staff were very pleasant though and helpful,although one or two could smile at least!...probably wont be going back!
Wanderer793622
Excellent service they provide, we enjoy a lot, well maintained, staff service is good
Passport65148507698
Great place to get away. Definitely go back.
jorgemJ6151DF - McAllen, Texas
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