Hotel Xcaret Mexico
Playa del Carmen, Mexico
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About the Hotel
In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Location
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Open-Seating Dining
- Coastal Cuisine
- On-Site Amenities
- Salon
- Concierge
- Shuttle Service
- Fitness Room
- Private Beach
- Theme Nights
- Multilingual Staff
- Beach Amenities
- Complimentary WiFi
- Hot Tub
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Mini Refrigerators
- Activities
- Windsurfing
- Scuba Diving
- Snorkeling
- Sunset Cruises
- Boat Excursions
- Surfing
- Kite Surfing
- Dolphin Encounters
- Business
- Business Center/Services
- Meeting Rooms
- Catering Services
- Interests
- All Inclusive
- Beach
- Honeymoons & Romance
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Winter Getaways
Reviews for Hotel Xcaret Mexico
Awesome experience
Where do I start. Let me just say J. David Consierge was a very great wonderful person to guided us from the beginning. He made everything so simple and easy to understand wich made our stay simple yet super exciting. XCARET overall is a wonderful place to stay, we loved it so much we became associates to their program. Me and my family deeply appreciate everything and everybody involved at our stay that we will be coming back very soon. Thanks
Erik J
Exceptional Stay and Outstanding Service from J. David Concierge
J. David Concierge made our stay at Hotel Xcaret Mexico absolutely exceptional. From the moment we arrived, he helped us plan our vacation by arranging all of our restaurant reservations, park visits, and activities. His recommendations were excellent and made everything seamless, allowing us to simply relax and enjoy our trip. Hotel Xcaret Mexico itself is beautiful and amazing. It is truly one of the best hotels I have ever stayed at, with incredible service, stunning surroundings, and so much to enjoy throughout the property. What truly set J. David apart was the level of care he showed throughout our stay. He regularly checked in with us to make sure everything was going well and to see if there was anything else we needed. His professionalism, friendliness, and genuine commitment to providing outstanding service made us feel truly valued as guests. J. David went above and beyond in every way, and he played a huge part in making this one of the best vacations we have ever had. If you are staying at Hotel Xcaret Mexico, you are in great hands with him. Thank you, J. David, for making our experience unforgettable!
gcg2000 - Frisco, Texas
Great service
Anallely was amazing on the casa vida pool. Her service was superior!
Waffles1980 - Pittsgrove, New Jersey
Best service at Casa Luna rooftop with Karla
Karla’s service at Casa Luna rooftop bar was exactly what my family needed for a long day of rest, especially since my two-year-old came down with a fever. She was fantastic.
Alyssa M - Brooklyn, New York
It was okay.They need more customers service.I see so many people are lost of track .
It’s a very beautiful place to you if you love adventures and activities but it’s not for me because we have an autistic 8 years old boy who don’t want to walk because there is so much walking.i didn’t get to see anything beside flamingo.My son enjoyed octopus pool. We lost few times and there is not much help .i don’t think ,We will go back again.Its our first and last.Room is beautiful and so clean Room service is okay .
Tseten H - New York City, New York
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