Hotel Xcaret Mexico
Playa del Carmen, Mexico
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About the Hotel
In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included. It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it. Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited access and round transportation to our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Location
Hotel Xcaret Mexico
Carretera Federal Chetumal - Puerto Juárez num . 307 Km 282, Solidaridad
Playa del Carmen, Q.R., Mexico
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- Dining
- Poolside Dining
- Pool Bar
- Rooftop Bar
- Bar
- Open-Seating Dining
- Coastal Cuisine
- On-Site Amenities
- Salon
- Concierge
- Shuttle Service
- Fitness Room
- Private Beach
- Theme Nights
- Multilingual Staff
- Beach Amenities
- Complimentary WiFi
- Hot Tub
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Mini Refrigerators
- Activities
- Windsurfing
- Scuba Diving
- Snorkeling
- Sunset Cruises
- Boat Excursions
- Surfing
- Kite Surfing
- Dolphin Encounters
- Business
- Business Center/Services
- Meeting Rooms
- Catering Services
- Interests
- All Inclusive
- Beach
- Honeymoons & Romance
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Winter Getaways
Reviews for Hotel Xcaret Mexico
Family visit
Great as always. The service continues to be amazing- Resendo and Marilys ( I know I’m isspelling those) and Roberto at the rooftop pool where the slides are were amazing. They really took care of us. Nila at the middle pool was amazing as well. Carlos at costero along with izor and Jose at the food prep in the mornings were awesome too. Food at la silla was our favorite. Then azul nogada. Food at chi was good too but small portion and took way too long. The little slides were down while there so we were def disappointed. But big slides were up. Place is still magic.
Scenic06452772411
Hotel Xcaret México July 2025
My seven-day stay in July 2025 was truly extraordinary. From the moment I arrived, Carolinna Saldaña welcomed me with warmth and care, taking time to explain the hotel’s new features and restaurants. Shortly after check-in, Andres Santos, Mauricio Cupuland, and Eréndira made it their mission to ensure I was comfortable and checked in on me daily. Their dedication was unmatched—when I couldn’t find a charger for my iWatch, Mauricio went out of his way to get one outside the hotel, and Andres delivered it the very next morning. Eréndira helped me stay on time for my reservations, always offering thoughtful recommendations, while Luis at Cada Fuego took wonderful care of me on the rooftop, making sure I had sunscreen, food, and drinks. The entire staff, from lobby to restaurants and bars, greeted me sincerely with “Bienvenido Socio, en qué le puedo ayudar?”—a simple gesture that spoke volumes about their hospitality. This level of service reminded me of the best luxury hotels I’ve experienced, including Ritz-Carlton properties. I left feeling truly valued and cared for, and I look forward to returning soon with my family.
brutkas55 - San Diego, California
Great to repeat
The best of all !! Just review your activity during the day and your reseravtions for dinner. Hotel have very strict policies for cancelation. Quality of pictures from the package in the hotel can be better.
R4993QRpablob - Bogota, Colombia
Excellent
Thank you so much truly unforgettable stay! From the moment we arrived, we were enchanted by the hotel's stunning and the breathtaking views from our room. The staff were all incredibly friendly and attentive, making us feel welcome at every turn.
Vivianna G - Dallas, Georgia
Great time at Lunateca!
Paula was great the kids during our time in Lunateca! There was so many great activities for the kids to do! They did not want to leave
Jennifer C
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