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Right on the beachfront, this elegant hotel designed with adults in mind boasts superb architectural features and spacious suites. It’s a place that imparts tranquility and comfort while offering excellent stewardship and concierge services to create a tailor-made getaway that’s totally you. Discover Iberostar Aliveness , our new concept that helps you rediscover yourself ,your surroundings, and nature. I invite you to listen to your body by spoiling it with a Spa session that will awaken your 5 senses with innovative activities and taste the healthiest local and international food options at our 5 themed restaurants and 2 buffets, not to mention the other spots at our resort .Bring your A-game to our 18-hole golf course designed by P.B. Dye and kick back on the beach or at one of our pools. There’s time for it all. You can even check out our diving school or one of the sailing, cooking or dance classes we offer.
Iberostar Grand Paraiso
Carretera Chetumal Puerto Juarez Km. 309
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
An honest review. This was our fifth visit. Many guests are repeat customers. This time it was six of us , my wife,myself,my daughter, her husband and the in laws. There were other large groups. Best way for me to describe this place, it is like putting on your favorite shoes. You know what you are getting. We like the facilities.(there are plenty of photos on line)The rooms are nice, even though we don't spend much time in them. The food, keep in mind that it is a mass produced food. We are foodies and we know food, my wife worked in the food industry for 30 years. For an all inclusive, i think Ibero Star does a really great job. I did missed the Ibero ham which they didn't have this year. My wife is vegetarian and Dario the Chef made sure she was taken care of. If you are the complaining type, stay home. The tacos in the Mexican restaurant were truly exceptional. We went twice. My suggestion to the management, put a variety taco sampler on the menu. We know Cancun and Riviera May well, it is our twenty fifth visit to this region. There are many great resorts in this area catering to variety of tastes. JOIA is not a rowdy or a hook up place. Most people come with companions. The crowd is a mix of young , older, Europeans, Americans and of course Mexicans. What really makes this place special are its employees. They are genuinely nice and very accommodating, you don't feel as it is fake . I made a very stupid mistake and left the safe door wide open all day, there it was, our cash, wallets , passports and my wife's jewelry for all to see. (they changed the safes and i must've pushed the wrong button) ,I know that multiples of staff entered the room. The maid , the fridge guy and NOTHING came up missing. Of course I would never tell anyone it is OK to leave valuables laying around, but somehow I wasn't surprised that nothing was taken. Many of the employees are long term employees ,and they take a great deal of pride in their work. Ibero star is very animal friendly place and some monkeys figured out how to get in . No one was stressed out over this, and they left on their own . Important rule, leave the animals alone, and they won't bother you. I'm not mentioning any names of the employees we like. The list would be too long. Lastly, the entertainment crew is really great. Somehow they figured out the balance how to keep the place tranquil while turning the cheese pool games in to fun. We are already planning our next visit . It might be even a larger group than this time,
Frank S - Bethesda, Maryland
Mala, John and monse from the entertainment made my stay fun and entertaining, I just have a good time I will recommend to come to iberostar, the views and food are amazing, make sure to try all the activities around the pool and the shows so professional. The Mexican and Italian are my favorites restaurants. The huichol art was beautiful and I learnt something new about the Mexican culture
Karen M
Great vacation. Activities allow to relax and decompress. Yoga with. Carlos was the bomb!
M n
Carlos is very professional and kind. His workouts is like no other. I feel an inch taller.
ANNETTE T
Carlos was amazing!!!!!!!! I felt extremely peaceful after as well as during
Trey L
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