Royal Hideaway Playacar

My wife and I have stayed at Royal Hideaway Playacar several times since our first trip in 2002. We always enjoy our stay and greatly appreciate the staff at RH. While we enjoy all the restaurants at RH, our favorites are Ventanas and Azia. Sara, the manager, keeps Ventanas running very well! Relaxing atmosphere, great food, and incredible service from all the staff...particularly Oscar, who has been our waiter several times. The tepanyaki table at Azia is a great evening and delicious. Eduardo and all the guys serving pool side are fantastic. We will definitely return again soon, though not in the summer months as the A/C just could not keep up with the heat, and we rarely felt cooled down. Massages at the spa are incredible. We highly recommend Royal Hideaway Playacar... in the spring and fall!

This is our 4th visit to Royal Hideaway. Excellent service, food, and atmosphere. We have stayed at other resorts in playa and this resort still rises to the top. On this visit I received several services at the spa and it was AMAZING, I highly recommend !

We were at the Royal Hideaway for a 50th birthday get together. There was a group of 20 of us so normally we were a little loud since there were more of us. We went to a secluded pool and had Music playing. At 3 PM on a Thursday we were told we were way too loud and people were trying to nap. We were told they were a quiet resort but we were never told this upon Booking or checking in nor did we see this on any advertisements prior to booking. We were not rude, obnoxious or obscene in any way, we were tipping the staff very generously and we’re still told we had to leave the pools and be quiet for nap time. We talked to many staff members and managers who all said they were a quiet resort?

I would love to send kudos to the fabulous front desk team again this year! Easy and quick check in with many welcome home shouts! Such a lovely first impression they always give! The charming and always capable Lorena V. behind the scenes working her magic! Many more reviews to come as we are here for quite a long stay!

We love coming to The Royal Hideaway. Tonight we were treated to a great meal prepared by Chef Victor, and our waiter Fernando was fabulous. They always take such good care of us here at Royal Hideaway, and that’s why we keep coming back. Roberto, the manager of Azia, was fantastic as well. Made sure we had everything we needed. From beginning to end, tonight’s meal was the best we’ve ever had here, and we have had a ton of good meals over the years. Props to Victor, Fernando and Roberto. Job well done.