Royal Hideaway Playacar

We stayed at the Royal Hideaway from February 14 - 21 2026. We have a long history of returning to this gorgeous resort. In fact, we were there the first year they opened. The property is gorgeous and so well maintained. The beach experience is unmatched - just gorgeous white sand and Carribean water. I have recommended the Royal Hideaway to many of our friends over the years and will continue to do so! Such a relaxing week - -

I was recommended this resort by my travel agent. I usually give great reviews to most resorts I go to. Unfortunately, I do not recommend this resort to anyone until they make serious improvement on the service. Bottom line, you constantly wait for everything and it starts at check in. Then, for coffee or milk in the morning, or ustensiles, to get seated at the buffet for breakfast and lunch (wait up to 45 minutes) or for refill of beach towels, any basic stuff you normally have, you don't. Basically, the problem is a lack of staff, and the staff of floor are overwhelmed and disorganized. Too many people for what they can handle. So people get really upset and annoyed for waiting this much for everything that causes bad ambiance. It is unfortunate, because it is indeed a beautiful place. Too many stairs everywhere for older people, poor entertainment during evening. Restaurants a la carte are really nice and great service and cleanliness on site and in rooms.

My wife and I visited the Royal Hideaway in Playacar to celebrate our anniversary. The general level of service is excellent, but I want mention the manager of The Grill, Carlos for arranging a special dinner for our anniversary. This is our second trip to the Royal Hideaway, and we are looking forward to our next visit.

Four of us were here from Feb/14 to Feb/21, all of us loved it! Gounds and buildings are kept in amazing condition. My wife and I travel twice every winter and we found the food overall the best we've ever had. Staff are wonderful! If you want a small adults only experience you have to try this place. By day three we all said that this would be a repeat place for us. I challenge anyone who is down to earth and not a snob to find any major fault with this Hotel. The place is kept spotless and Staff are willing to help you enjoy your stay if you respect them!!! Great quality food and booze. Go just to try all the soups, so tasty! Anyone who cuts this place up should bring their own personal servant. THANKS TO ALL THE STAFF, see you again!

A good choice of restaurants at the resort. A well-maintained resort with very comfortable guest rooms that were well-maintained during the entire stay.