Royal Hideaway Playacar

Three sisters on our annual week long trip in April and we keep coming back. Beautiful resort, small, great service, people and adults only. One sister comes all the way from Switzerland for Royal Hideaway Playacar. The rooms are great, 2 in one room, the other on her own. They are spacious as are the 2 sink bathrooms. They try hard to keep us close and in a building with a wonderful concierge. This year we got Roberto and it was even better than before. The food is very good in most of the restaurants and excellent in a couple. The bars attached to the restaurants are also great…we enjoyed the martinis and the negronis before dinner. Food by the pool or on the beach is available and the drinks are good and cold. I did Aquafit every day and I appreciated their gym. My sister played tennis with a great pro every day but the last. The sea was really good most days, an improvement over last year’s wind and seaweed. I would name people but frankly they were all very nice and accommodating.Yes we are going back next year but not with Air Transat…we will figure out another airline to get us there. Their plane has the tiniest seats imaginable!

We recently had dinner at the Royal Hideaway Playacar, and it was hands-down the highlight of our trip. If you are staying in the area, you absolutely have to try the dinner special by Chef Benito Juarez Sanchez. His food is an absolute masterpiece—the flavors were incredible, and every single dish looked like a work of art. He even took the time to talk with us about his inspiration, which made the night feel so personal. To make things even better, Claudio did a spectacular job with the wine pairings. Every glass he chose complemented the food perfectly and really took the meal to the next level. We also want to give a huge, special thank you to Wilson, who waited for us and welcomed us with so much genuine warmth. He truly made us feel right at home. As for the hotel itself, our experience was spectacular. It is a beautiful, incredibly relaxing place to stay. The staff here are amazing—they are completely professional but at the same time so warm and welcoming. The whole experience was a perfect 10/10. We can’t recommend Chef Benito, Wilson, Claudio, and the rest of the team enough!

We just spent a phenomenal week at Royal Hideaway Playacar, and it completely won us over. While the grounds are impeccably kept and the location is absolute paradise, it was the incredible staff that truly elevated our vacation. We actually witnessed some incredibly entitled guests treating the team poorly, yet the staff handled it with absolute grace, professionalism, and a genuine smile. That speaks volumes about the caliber of people working here. The atmosphere was fantastic, especially the intimate vibe of the restaurants. Instead of massive, noisy dining halls, the smaller venues made every meal feel special and exclusive. The food itself was consistently outstanding (though we unfortunately missed out on Spices due to an HVAC repair). The bartenders were wonderfully generous with their pours, and Mariana was an absolute standout—her kayak tour was incredibly relaxing and refreshing! I don’t typically do all-inclusive resorts, but after hearing other well-traveled patrons rave that Royal Hideaway is hands-down the best in the area, I can safely say we will absolutely be back.

Royal Hideaway was a fantastic experience, with a small number of guests on an expansive property creating an intimate feel. The pools and beach were awesome, and the range of five different restaurants made dining a great experience. Friendly, attentive staff made the stay even more enjoyable.

The staff offer 5 star customer service, the food selection is diverse and consistently good, the onsite activities are great to enjoy throughout the week. The grounds are beautiful, the beach is great. Overall just a great resort we look forward to returning year after year