Royal Hideaway Playacar

We have visited Royal Hideaway several times and have always enjoyed our stays, but this time Ricky truly made our experience even more special. From the moment we arrived, he was incredibly attentive, welcoming, and always greeted us with a smile. He took care of all of our dinner reservations and was always available whenever we needed anything. No matter the request, Ricky made it happen and consistently went above and beyond to make sure we were taken care of. We’ve had concierges during our previous stays, but Ricky truly stood out. His kindness, attentiveness, and exceptional service made our vacation that much more enjoyable. If you’re staying at Royal Hideaway, ask for Ricky! He is absolutely amazing and a true example of outstanding hospitality. Thank you, Ricky, for helping make our stay so memorable. We can’t wait to return!

Very nice resort with good food and service. This was our 3rd stay in the last 8 years and it is just as clean and pretty as the first time. There are no foam parties and not much crazy activities in the day, but that is what we look for in a relaxing vacation. During a week,there are a couple shows in the theater at night and usually something at the bar every night. The rooms are comfortable and extremely spacious. We would definitely come back.

We have booked again probably 10 stays total here. We Find the staff very good, service is excellent. Always have positive interaction with staff. We see the same employees each visit. I have recommended this resort to friends and they also enjoy it. Best beach by far, beautiful landscaping, excellent food, drinks are good, many beer choices, house wine is good. We come every year. This year will be in December. I highly recommend this resort. Every time I visit I see another UGA Bulldogs hat on someone. The Georgia Dawg will be there again. !!

We arrived late into the evening after a long flight and transfer from the UK so we were both feeling very tired. However we were very quickly checked in at reception and shown to our room which was exceptional. We had read on various sites that there could be problems with rooms but our room was perfect (air conditioning worked along with everything else). With daylight we were able to get a much better overview of the hotel and grounds and start to find our way around. The grounds are beautifully kept and we loved the flowing water running through them. The breakfasts are good and set you up nicely for the day. Also lunchtime meals are very good either extensive menu. We tried all the restaurants and they were all good but our favourite was the Azia. All the menus were extensive and we didn't go hungry. The two main pools were good and there was plenty of sun loungers so no 5 o'clock dash to reserve them. We liked the small relaxation pools near our room which gives you a bit of piece and quiet. We went to three shows at the theatre , all were very good, but the Michael Jackson show was the best. The bars are good and the beer is cold ! Would recommend a bigger cocktail menu and we didn't now the no straws meaning. Finally all the staff were friendly and helpful, even though we couldn't speak Spanish. Also a special mention for Cynthia our concierge in block 25 for all the help she gave us. The number of times we had to see her to remind us which restaurants we had booked and booking time.

Want a great get away with no kids! This is your spot! Will be back for sure! Don’t cheat yourself, treat yourself!!