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The Royal Hideaway Playacar – Adults Only hotel is located on the white sands of an idyllic beach on the Riviera Maya and offers an exclusive all inclusive, adults-only experience very close to key points of interest such as Playa del Carmen. The Royal Hideaway Playacar is a hotel just for adults, which undoubtedly represents the ideal option for couples wanting to enjoy a romantic break on the Riviera Maya. Royal Hideaway Playacar features 6 restaurants serving international cuisine with à la carte options; the Chef’s Table at Las Ventanas restaurant is particularly outstanding, as it is the only restaurant on the Yucatán peninsula based around interaction with the chef.
Royal Hideaway Playacar
Calle Lote Hotelero Mz 6
Desarrollo Playacar
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Our vacation at Royal Hideaway has been amazing The facilities are luxurious The staff are friendly and helpful The food is an art and is delicious Would definitely come back
Steven D
My wife and I just returned from a nine day vacation at this resort. This was our first visit to this property and I hope there will be many more. Check in and check out were done quickly and efficently by friendly and professional people. Our room was exactly as promised complete with a complimentary bottle of sparking wine and dainties. The housekeeping staff in building 23 did an excellent job in our room daily. The room cleaning was always complete by the time we were returning from the beach. Our concierge, Alberto, was extremely helpful and always made our dinner reservations to fit our schedule, which we have found at other resorts, is not always the case. We found the food at all the a la carte restaurants to be wonderful. We had breakfast and lunch at Spices most days where Oliverio Torrez did an excellent job meeting all our requests. He was always friendly and efficient. We ate dinner at Spices our first night and our waiter was Godoy. He did a wonderful job of welcoming us to the resort. His friendly and professional service was a great introduction to the service we would receive everywhere on the resort. At Azia restaurant Oscar was very helpful with food suggestions and his service was excellent. The Palazzo was our favourite restaurant on the resort. Edurdo was our waiter and made our experience more enjoyable. As I have read in many reviews here we found the grounds, beach and pool areas to be kept in incredible shape. This resort has a quiet and relaxed atmosphere with good food and excellent service where relaxing and enjoying the beach and ocean are the highlites.
Sharon and Bill B
This is a great resort, beautiful grounds and beautiful people. The beach is amazing. Can walk for miles. The food has been incredible.. Carlos Quintal was great at Spices restaurant as well as Christina.
Nomad18629966248
I was charged twice for a daypass and they have not refunded the 2nd charge yet, despite promising to do so. It's been over a month. I've had multiple calls and emails with them, and they are now ignoring my messages. Roberto Guerra is the chief concierge.
Alex L
Carlos Quintar provided us with excellent service for a very tasty meal!
707DavidD707 - Tampa, Florida
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Second to none. My husband and I stayed here and were so spoiled, it was very very hard to return home. Your every wish is granted and some you didn't even know you wished for. It is sophisticated and elegant with out being stuffy. The food is wonderful. Drinks are all prepared with top-shelf liquors, wines are good to very good, and champagne is always flowing. I could not imagine anyone having any complaints.
-C. Munoz