Secrets Maroma Beach Riviera Cancun

Had an absolutely incredible six-night vacation at Secrets Maroma Beach. We have been to a number of top-tier adults-only all inclusive resorts and we rank Secrets Maroma Beach right at the top of our list. As you have read from other reviews, the quality of the food is excellent, the level of service you are afforded is unmatched, the rooms and entertainment were also excellent. The beach is the best that we have ever experienced with fine, clean white sand. If you are looking for activities, they are there to be found throughout the day. We were surprised how enjoyable the kitchen tour was and very pleased with the small bites of each each kitchen offered. If you are looking for a more quiet experience - no problem - just head to the infinity pool or head down to the beach. Our room was located in building 12 on the 4th floor. This building was located close to the main building and restaurants and tended to be on the quiet side as it was a distance from the pools. The ocean view is a bit limited however in total, we were not disappointed. Major THANKS to or building concierge Marissa - she was welcoming and very helpful throughout our trip. We left the resort determined to visit again - hopefully soon!

The level of dedication of the staff was amazing. The room was beautiful, and very clean. The food was delicious! We can’t wait to come back for an anniversary.

This was the best yet! Our room service was extraordinaire! Everyone was overly friendly and wanted to talk to you. Pool was awesome and beach was stunning. We will be back! Special call out to Roberto!!

Secrets Maroma was a fantastic relaxing getaway. Rooms were spacious and updated, service was superb and the food was great! Angel, our building concierge, was great at checking in with us as he saw us throughout the day, and arranging our last afternoon since we had a later flight home. The entertainment team was amazing and always made sure to say hello and let us know of activities going on throughout the day and night. Marcello and Alejandra were just two of the many activities staff who remembered our names and made us feel like family. Restaurants were all great, the only one we did not like was Oceana. The buffet was good but we found it wasn’t as large as some other resorts we had been to. Room service was also great. Overall, 9/10 for our group!

Both the hotel and location are excellent with one of the nicest beaches we have visited. We were welcomed on arrival by a great team and a welcome drink, which was good as we arrived quite late on our first day. The swim up room was a great size and perfectly clean. There was one faulty lightbulb which was repaired within 30 minutes of reporting the following morning which if anything was too fast, we were still getting ready for the day. The food overall was good quality and there was plenty of choice both in the buffets and the selection of à la carte restaurants (would probably place the Italian at the top of the list). The one niggle we had early on was the layout and opening days of the restaurants which we found a little confusing. The staff throughout the hotel were amazing and the service here is one of the best in the hotels we’ve visited. Whether at a restaurant, in the main lobby or by the pool there is always someone ready to help you or get you the next drink. Special shoutout to our Concierge - Marco who genuinely did everything possible to make our stay perfect and we’re already working out how we can make sure we get Marco again next year. He was easily contactable and helped us with our questions and arrangements throughout our stay and just made the hotel and room feel like a home you don’t want to leave. The entertainment team work hard day and night and have a packed schedule of activities to take part in. These included more active things like pool and beach volleyball, to bracelet making and the evening shows which were great fun. The whole team were great but Claudia stood out on a few occasions and deserves a special mention.