Secrets Maroma Beach Riviera Cancun

My stay at the Secrets Maroma Beach Riviera Cancun was truly one of the best travel experiences I’ve ever had. For anyone looking to travel as a couple, or even solo, I highly recommend this hotel. It is an adults-only resort, which creates a calm, peaceful, and very relaxing atmosphere. Without children around, the environment feels elegant, quiet, and incredibly romantic — perfect for resting, disconnecting, and enjoying a beautiful vacation. The beach is absolutely spectacular. The sand is soft and white, the water is crystal clear, and the scenery feels almost unreal. It is honestly one of the most beautiful beaches I have experienced. Another thing that really stands out about this hotel is the exceptional kindness of the staff. The service throughout the property is warm, attentive, and professional. You can genuinely feel that the people working there care about making your stay memorable. During my stay from January 3rd to January 9th, I had the opportunity to dine at the Italian restaurant, which was excellent. The food and atmosphere were wonderful, but what truly made the evening unforgettable was the person who was in charge that night. Unfortunately I do not remember their name, but their professionalism and kindness were absolutely outstanding. In fact, their attitude completely saved my night, because my evening could have easily ended very differently. Their attention and care made a huge difference. I would also like to mention the young man who was serving at SeaSalt during lunchtime, who was incredibly kind and attentive as well. Small moments like that really reflect the spirit of the team at this resort. I also want to highlight the butler service, which added another level of comfort to the experience. The attention, availability, and willingness to help with anything needed truly elevated the stay and made everything feel effortless. Overall, the staff at this hotel are extremely friendly, welcoming, and professional, and that makes a huge difference in the guest experience. I recommend this hotel 100%. It is a wonderful place for relaxation, romance, and enjoying a truly beautiful vacation. Experiences like this are the reason people fall in love with a place, and I truly look forward to returning in the future.

This was our first visit to the Secrets Maroma Resort and we had an amazing time. The people were fantastic. The Beach was beautiful and the food was fantastic. Guillermo our concierge was the best. This is a must go Resort 👍

Wow, we’ll be back! We had an ocean view preferred junior suite (1634) and were so happy with it. The ocean view rooms are limited here and upgrading to preferred help ensure we had an amazing view! The staff was great! Our concierge, Roger, made sure we had everything we needed and wouldn’t need to worry about a thing. We love that the restaurants don’t require reservations and the food we had during our stay was very good! Pool wait staff are attentive (be sure to tip) and the entertainment staff had plenty to keep people busy who wanted to play! The beach here is incredible, by far my favorite beach! The sea grass can get gross on windy days but this place has clean up mastered-it never interfered with us getting in the ocean everyday we were there. But the sand is so soft and the ocean the most beautiful colors I’ve ever seen. Don’t sleep on this one, it was amazing!

We had the most amazing trip to Secrets Maroma, the staff was so friendly and inviting, the food was great and the amenities were top notch. Francia was our concierge and she ensured we had everything we needed daily with a text or a visit. The resort was spotless and staff was always quick to take care of any need. We had a swim up room and I would say, this is the only room I ever want again! The beach was beautiful and the sand was crystal white, lovely. There was seaweed but the staff is there constantly cleaning it to ensure the beach and water is clean and ready to swim. The spa, beautiful and the services were out of this world! This resort had a great ambiance that you couldn’t help but feel totally relaxed and calm. I would absolutely stay here again and would recommend this to anyone!

This was our second consecutive visit. And it was Better than than the first, Exceptional! The service makes the difference. Secrets Maroma has the best beach on the Yucatan, the no reservation full service resturants,the spotless suites and the immaculate grounds. We stayed in the preferred club building #25 with Roberto Canul as our consierge, which made a huge positive difference to our stay and raised the value of Secrets Maroma. The only comment I will make about location, only 35 minutes from the airport(CUN), this airport is terrible! It's loud & dirty and add to that Delta Airlines takes a very cavalier atitude, not keeping their passengers informed (Delta app didn't work at airport) and CANCELLING(mehanical) flights, late in the day when we had no options. Our only wish is we could get to this wonderful resort bypassing(CUN).