Secrets Maroma Beach Riviera Cancun

From arrival to departure our 7 night visit was amazing. The resort is beautiful and the service provided by staff is top notch. Every meal eaten was delicious and the wait staff were very attentive to our needs. We can’t wait to return.

We had a wonderful experience and would recommend Secrets Moroma to anyone looking for a relaxing beach vacation. The food was the best we have ever had in Mexico by far and the service was excellent, especially our Concierge Roberto Canul. He was friendly, attentive, and always available to provide guidance and support. We have been to many Secrets and Dreams resorts and Maroma stands clearly above the rest in several categories, including: beach, hospitality, service, overall quality, and food.

My husband and I spent 7 glorious days at Secrets Maroma and cannot say enough good things about our time spent there. Every single staff member was extremely friendly and helpful! Special mention to our concierge team of Francia and Roberto who went above and beyond at all times to ensure we had everything and anything we needed at all times! Special mention also goes to Fernando our server on our last night in paradise at Himitsu . He served us with a very special dessert after our meal . All of our meals were incredible! The beach was phenomenal! Softest and cleanest sand ! 5 stars does not come close to our rating of this property and all the staff. We will definitely be returning !! Thank you Secrets Maroma!!!

This was our 5th visit to the wonderful Secrets Maroma Beach, and our third in a row since 2023 - it goes without saying that we love the place! The location and layout are great, with the recent updates to the Preferred Lounge/Bar being a huge step forward. We stayed in building 26, close to the Preferred beach area, which remains our favorite - the beach was immaculate with very little seaweed and new beach loungers which were welcome. The place is great but what makes it really special are the staff - without exception friendly and good fun. To see the professional growth in some individuals from previous years is amazing. Bramdon is now Concierge in Building 26 - previously we knew him as Pool Concierge - he's a natural talent and an amazing host with nothing left to chance, and all our requests taken care of quickly and efficiently. Some other "old friends" are still doing a great job - Mauricio by the pool, "Willy", Marco, Eder, Luis by the beach, the two Eduardo's, Luis (Machete!), Pedro and Erik in Preferred Lounge all remembered us by name! Another great example is Rifkele - previously at the Preferred Breakfast, and now a Wedding Planner and whilst we weren't getting married, she was still super friendly and helpful and was like another old friend. Another shout out to some great restaurant hosts - Veronika, Daniela and Julio. Too many people to mention here, but what a team! Only point for improvement - the gym needs new aircon please! Visit Secrets Maroma Beach - you won't regret it!

Our experience at Secrets was amazing. We met Armando Coda one evening and he was amazing at his craft. I also enjoyed the service and the food at all of the restaurants. I will definitely come back again as soon as possible.