Secrets Maroma Beach Riviera Cancun

The presidential suite is stunning! From the moment you walk in it’s pure luxury. Spacious doesn’t even begin to cover it. What a dream! *Massive living room with floor to ceiling built ins. *Huge patio with loungers and direct swim-out pool access just steps from the beach. The service was impeccable, with stars like Brandon, building 27 concierge.

Myself and a large group of friends just got back from this resort and had an amazing time. The service was great and the staff for the most part was super friendly. Food and drink were also very good. A few complaints that I have are minor: They did have construction going on during most of our stay which was a little inconvenient but definitely didn’t ruin the trip. The main pool that has the swim up-pool bar (a favorite of our group) was nice but small and the bottom surface was very rough and grainy. The biggest disappointment of the trip which is out of the control of the resort is the quality of water at the beach. Normally, we spend a lot of time at the beach and I myself spend most of my time in the water snorkeling. There was none of that for this trip as the water was brown and full of seaweed. It being summer and the sarcasm being as bad as it is, we did have a feeling this would be the case, but we didn’t think it would affect the actual color and clarity of the water. We just thought the seaweed would be on the beach and floating on the surface. We would still recommend this resort as the food, service and activities were all great. Just be cautious of the time of year when you book in Mexico as the Sargasm is a big problem and could affect your beach going experience.

This was our 5th trip to SM and we had an amazing time. We weren't sure what to expect weather-wise, being there in July, but to our surprise it was not bad at all. The rain cooled things down and the constant ocean breeze made it comfortable enough to be out in the sun. Guillermo was our concierge in building 17 and we can't say enough about how attentive he was to us. He has gotten to know us a bit and served us before we could even ask. Brandon too from building 27. Paula helped us with upgrading to the Governor's suite, which is an incredible room. It's very private even tho it's on the first floor. And the swim-out pool is really nice, even just to look at. It's private and quiet even tho it's shared with a couple other rooms. Thanks to Edy at the pool who greeted us every morning, and our amazing server Marvin, and Alberto Carrera at the pool, all fantastic at what they do. I especially loved getting my sunglasses cleaned every day. Leo, head of entertainment works so hard making sure everyone is satisfied with the arts and entertainment, both day and night. Special thanks to Rodrigo and Jessica for all they did for us making sure our food experience was the best ever - over the top as usual. And super thanks to chef Juan Mora who made us the most amazing surf-n-turf meal that we could never get anywhere in the states! The chefs are incredible at what they do. We are so thankful to everyone who served us. We really enjoyed the shows at the theater, esp the Rock Show, and the Fire Show was incredible to see. Very talented artists. On this trip we were never able to stay up late enough to make it to the club afterward, but the shows were outstanding. We were always surprised at how many pool loungers are available. We've been to so many different resorts and that's one thing there never seemed enough of - pool loungers. But the pool concierges could always manage to find empty spots for us, even if we got there later. Both my husband and I were very happy with the drinks we got served. Even in the heat the service was quick and the drinks came cold. The food was also amazing. I've read reviews saying that the food is mediocre and we totally disagree. For us, the food is one of the main reasons to go! I sincerely don't understand how people could think otherwise. We already have other trips planned to visit again. It's a different experience every time we go, and it never gets old. It's also really nice to see familiar faces too, and they are always so happy to see us and to make everything so special. We appreciate it so very much. Looking forward to the next trip!

We have traveled to several Secrets, Breathless and Dreams resorts in Cancun and Dominican and this is at the TOP of our list! Absolutely fantastic service and food!

Secrets Maroma exceeded every expectation we had. From the moment we arrived until the day we left, we felt truly pampered. The staff treated us with genuine kindness; the resort was absolutely beautiful and spotless, and every meal we had was delicious. The pools are beautiful, and the spa was one of the highlights of our trip. Every detail made us feel like we were on a dream vacation. The trip was especially meaningful because it was the honeymoon we never had, and Secrets Maroma made it unforgettable. We came home relaxed, refreshed, and already talking about when we can return. A heartfelt thank you to everyone who made our stay so special. If you are looking for a romantic, luxurious getaway, we can't recommend Secrets Maroma enough!