August 11, 2017 for 3 nights for 2 adults.
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Secrets Maroma Beach Riviera Cancun in Playa del Carmen, Mexico
The leaves of tall palms rustle in the gentle Caribbean breeze as the fragrant aroma of tropical flora fills the air, beckoning guests to explore the paradise that is Secrets Maroma Beach Riviera Cancun. This adults-only all-suite playground invites guests to pursue every indulgence while being pampered by an attentive staff in a breathtaking setting along the coast of the Yucatan Peninsula. Suites are designed with a focus on simplicity and romance, with four-poster king beds or two double beds, in-suite Jacuzzi for two, and private, furnished terrace. Swim-out suites provide direct pool access, while all rooms are elegantly appointed with thoughtful amenities. Guests who download the Secrets Resorts and Spas app enjoy Unlimited Connectivity during their getaway, including free wi-fi anywhere on the resort, free calls to the US, Canada, and landlines, and access to dining menus, restaurant times, and facility information. Every guest of Secrets Maroma Beach receives the royal treatment, but Preferred Club members enjoy an extra hint of luxury, including afternoon hors d'oeuvres, daily continental breakfast, and access to the Private Preferred Lounge.
The resort boasts nine eateries and seven bars specializing in everything from Western favorites to Pan-Asian fare, and savory, local seafood. Foodies who favor an even wider variety may find themselves enjoying a different delicacy daily with the Sip, Savor & See Dining Experience, which provides guests with the opportunity to sample the cuisine at 60 surrounding restaurants as part of the all-inclusive Unlimited-Luxury® package. Secrets Spa by Pevonia is a sanctuary for the senses, offering healing hydrotherapy, relaxing aromatherapy, and an array of massages and treatments that focus on pain relief, relaxation, and even skin care. Exciting events and nightlife options include the Stargazing Rock n' Roll Party, Desires Music Lounge, and an endless list of land and water activities. At Secrets Maroma Beach Riviera Cancun guests are welcome to try everything, or do nothing at all.
Location of Secrets Maroma Beach Riviera Cancun
Nearest Airport: CUN
Amenities for Secrets Maroma Beach Riviera Cancun
- General Information
- 412 Suites
- Adults Only
- 24-Hour Room Service
- Swim-Up Bar
- 7 Restaurants
- 7 Bars
- Beach Wait Service
- On-Site Amenities
- Fitness Center
- Game Room
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- DVD Players
- Hair Dryers
- Satellite Television
- iPod Docks
- Beach Volleyball
- Mini Golf
- All Inclusive
- Honeymoons & Romance
- Spa & Wellness
- Summer Getaways
Reviews for Secrets Maroma Beach Riviera Cancun
The Italian Restaurant was our favorite. I would recommend staying at least 7 days to enjoy everything they have to offer. The events change daily and we would have liked to have been able to go to every restaurant and go back to our favorite.
Last year we took a vacation to Secrets Playa Mujeres and loved it based on location, facility and customer service. So with that being said, we thought we would try Secrets Maroma based on recommendation and reviews. Unfortunately, we were very disappointed. The resort does need some updating and we can overlook that as they are working on it, however, the quality of customer service was not there. The restaurants, were not as attentive, with the exception of Portofino and Hitmisu. El Patio, the waiter was "put out" when I asked for a modification of my meal as I do not eat seafood, the restaurant smelled like "BO". Oceana in the morning was great with the service and food. The Spa was the most disappointing of them all. We were in the Preferred Club and when we went for the Hydro Therapy, no one directed us on what to do, serve us with refreshments nor show my husband how to work lockers, etc. There was no spa attendants both times we went. At SPM, they waited on us hand and foot, providing cools towels, refreshments and asked if we need anything, not at SMB. The room location was perfect, however housekeeping missed 3 turn downs therefore we had no idea what was going on the next day and missed out on somethings. The stores are quite expensive, we had lost luggage and to purchase some items until we received our bags. For $250.00 we purchased 2 swimsuits, a pair of flip flops, a t-shirt and deodorants. That is ridiculous and when my husband was dehydrated, I purchase 2-8 oz. bottles of Gatorade for $10.00 A lady came in behind me to purchase 3 rolls of TUMs and it was $8.00!!! The Preferred Club was not that good either, I ordered a drink and it came in a glass with lipstick on it. Makes me wonder how clean everything is. The beach was beautiful. One thing we noticed is that there was a Bait and Switch when it came to wait staff. We tip and when we did, the server was there for a couple of hours but then another one would come and take over expecting us to tip them as well. Not many areas for couples during the night to relax (fire pits). Over all Secrets Playa Mujeres staff was so much better the Maroma and I don't think we will be visiting Maroma anytime soon, if we do try Secrets again, we will go Playa Mujeres.
Traci G - Henderson, Nevada
While it took a day to get the room we requested eventually we were moved to the area we wanted. Restaurants were very good and service was exceptional. The swimming pools were terrible because of stone bottom which was hard to walk on and they were too small for number of people using it. I was not impressed with the preferred lounge and the welcoming reception. Beach Beds were amazing and well worth the $50 a day charge. Did not like vendor gauntlet when walking to the restaurant. Entertainment was good and very enjoyable.
Eugene W - Blairstown, New Jersey, United States
Stayed at this hotel 4 years ago and had a fab time at a great resort. Really sorry we went back, all those lovely memories shattered. Resort now looking very tired, waited 2 hours one night to sit down and have a meal long wait other nights too. Also did not have one good meal food not very good and drinks very weak. Rowdy crowds on beach all playing their own loud various music. So disappointed needless to say we will not be returning or singing its praises again.
Deborah B - Liverpool, United Kingdom
As usual we had a fantastic holiday at Secrets Maroma Beach. The staff are always brilliant and they seem to be improving further on daytime activities and upgrading their accommodation although the noise was minimal and this did not impact on our holiday. Our only complaint was that the food wasn't up to the same standard as previous years as is the reason we gave 4 stars instead of 5. The quality of the meat was not good in any of the restaurants, the steaks were poor and one pork rib had to be returned as it was 90% fat. The fish courses and Asian food were all good. The only issue with the Asian restaurant was that we had to wait 90 minutes to get a table. If we had known it was this long we would have gone elsewhere. The beach is fantastic and is probably the best beach we have ever seen, powder white sand free of seaweed and a warm aquamarine sea. The entertainment was generally good especially the duo playing for the Beach Party, the Beatles Tribute and the Rock Concert. We didn't like the Elvis impersonator who was more concerned with soliciting screams and clapping than singing like Elvis, particularly when he insulted 1 lady in the audience, not good. This is the only resort we would ever return to.
BobH41 - Yeovil