Secrets Maroma Beach Riviera Cancun

We had the most wonderful experience. What a great resort - staff was outstanding - room was unbelievable - food is top notch. Cannot say enough good things about Secrets Maroma!

The honeymoon oceanfront suite was huge with an amazing view of the sea.# 2731. Best room in the resort if you like a view. All the la carte restaurants were top notch. Beach is amazing. A special shout out to Marcelo who was our Concierge in building 27, super friendly and professional. As well thanks to Andres at the Coco Cafe, who brews a mean cup of coffee and who was a pleasure to chat with. The only downside of the resort were some of the demanding guests who treated some staff with disrespect. I surprisingly enough met a few guests and their names were all Karen.

Absolutely stunning place, true 5 star quality. Went on a TUI holiday, upgraded to Premium and it was well worh the additional cost. Great aircraft with good food and cabin crew. Once at the resort via private transfer pre-arranged we were met by extremely friendly staff who catered for our every need. The grounds are immaculate, the staff everywhere are amazing. The accomodation is truly 5 star as are the staff who maintain the rooms, towels are changed twice a day, mini-bar stocked daily and immaculately clean. The A la carte restaurants are better than some 5 star restaurants i have visited in London, even the buffet has a genuine 5 star feel with great great service. I would highly recommend this resort plus it has the advantage of being right on its own provate beach.

Our week at Secrets Maroma Beach was EXTRAORDINARY! Having stayed at other Secrets in Mexico and Punta Cana, it was the best of the best. The grounds were beautiful, the food was fantastic, easily the best beach that you’ll find ANYWHERE, but most of all, it was service that made our visit incredible. Everyone we came in contact with was friendly, helpful, warm and welcoming. There are too many to name, but a shout out to our Concierge in Building 27, Marcelo, Luis our pool concierge, Franco, the Preferred Beach Club concierge, Lucio in the Marketplace Cafe, but especially Maricruz, the hostess at the Marketplace Cafe and Preferred Beach Club, whose incredible smile greeted us each morning. Our room was a Preferred Honeymoon Suite, which was more of a small apartment than a hotel room!

Secrets Maroma Beach Riviera Cancun was absolutely breathtaking. From the stunning views to the exceptional service and dining experiences, every aspect of the resort exceeded expectations. The staff consistently provided warm, friendly service and were always eager to assist, no matter where we were on the property. The food was outstanding across all restaurants and buffet options — every meal was delicious and thoughtfully prepared. The resort itself was immaculate, well-organized, and beautifully maintained. Our room was cleaned thoroughly each day, and the housekeeping team truly went above and beyond to ensure our comfort. A special thank you to Karen Ramirez, our lobby concierge, who was exceptional throughout our stay. She provided daily updates on resort events, responded promptly to any questions, and was always just a text away when we needed assistance. Her attentiveness and professionalism made our experience even more enjoyable. This was truly a trip of a lifetime, and we would return to this resort without hesitation.