Secrets Maroma Beach Riviera Cancun

My husband and I are repeat guests at Secrets Maroma, we come twice a year for two weeks every time. We were here twice in 2024, once in 2025 and march 2026. During renovation of Seaside Grill and Oceana restaurants in 2025 we did not like our stay at the resort as much as we did in 2024. Now in march 2026 the resort bounced back on every level possible making our stay really unforgettable. Rooms: everything was working as it should, our housekeeper in room 2244 Maria was fantastic. The fridge was stocked daily with plenty of supplies. Our turndown service was amazing. Beach: We are beach people also pools looked very attractive and clean. During our stay there was quite a bit of sargassum drifted on shore. The tractor worked night and day (very quiet and did not smell of diesel) and kept beach in very good shape. Beach waiting service is phenomenal and bar on the beach is very nice. Plenty of sun beds even at 12 pm. Sun beds are very comfortable with little padded cushions. Plenty of beach towels during the day. Food: For breakfast and lunch, we went to World Café. The food quality and variety and presentation is fantastic. I really liked new seafood corner (freshly shucked oysters and clams). Freshly prepared juices and breakfast pastries are really tasty especially French toast. For lunch there are at least 4 types of freshest lettuce and lots of seafood. For dinner we went to Portofino, Bordeaux and Himitsu. This is really truly fine dining experience, starting with ambience, wait service and food presentation and beautiful wine glasses. These restaurants make us dress up a bit and provided elevated experience. Coco Café: With a new pastry Chief on board deserts are propelled to the highest level. If you see candid red apple on the Cafe display, try it if you like chocolate souffle, it’s out of this world. Deserts in Portofino and Bordeaux are equally good. People who work at the resort made our stay unforgettable. Johanna Reside, there is no problem she couldn’t resolve in the most efficient way possible. Francia Torres, personal concierge for building 22, from the moment we arrived and the minute we left we felt wrapped in her warm, professional and welcoming service. I wish that every building has concierge like her. Rodrigo Chavez, the most attentive, professional and warm person, made our stay very special. Jessica, food and beverage concierge, made us feel we coming back home every time.

This was the best all inclusive we have been to yet. We enjoyed the food, service, entertainment, spa, pool and beach very much. If we needed anything, Angel our concierge was available to provide what we needed. I can’t fault this resort for anything.

We had a great time at Secrets Maroma. The staff was excellent, including Bramdon, our concierge. We did experience some minor construction noise outside our ocean front preferred club room which was not expected. Also, consistency of breakfast at Seaside Grill and some of the other restaurants was hit or miss depending in the day. However, I doubt that others will notice as the overall experience was top tier. The highlight of our stay was at the poolside and beach. The were many quality food options available like Neapolitan pizza made to order and fun activities. Wait staff was very responsive. Overall, you will enjoy your stay.

Amazing resort , many varieties of restaurants, staff is friendly and helpful , plenty of entertainment during the day . Some Shows in the evening to keep you were amazing. Rooms are spacious and clean. Beach is amazing and swimmable , minus the sargassum

Amazing experience in every way. From the moment I arrived, there was a sense of calm and intention that carried throughout the entire stay. The setting is absolutely beautiful and thoughtfully designed, creating the perfect environment for peace, connection, and presence. Everything felt aligned, from the atmosphere to the service, allowing me to truly slow down and reconnect with myself. It’s a place that engages all the senses in such a gentle and meaningful way. I left feeling restored, grounded, and deeply grateful for the experience. I would highly recommend it to anyone looking for a space to reset, recharge, and experience something truly special.