Secrets Maroma Beach Riviera Cancun

Staff were amazing. Food was unbelievable. I don't know where they found the chefs to do all this amazing work. Staff were so kind and caring and willing to do anything. Beautiful, Clean rooms, excellent beach and pool and Roger our concierge was so concerned for our happiness. A true professional! What a joy! Then our last night we were sitting around with friends soaking in the last moments and Armando Coda came up and blew our minds with his Mental Magic to top it off. We will tell people about this place!

We had a fantastic trip! The service was excellent am we especially loved the mentalist, Armando Coda. He was amazing and really ended our trip on a high note.

For the size of this resort, the attention and care of the staff made it feel more personal than I anticipated. No detail was too small, no need unmet. Food was superior from room service to beach, and everything in between. Entertainment was fun, and disco/dancing in the evening was an unexpected delight. Truly, I can’t think of one thing I would change or say could have been done better. Five stars, well deserved!

As a first time guest to the Secrets Resorts and Spas, Secrets Maroma Beach exceeded my expectations. We had an incredible time and absolutely no complaints! The Staff were the best I have experienced. The nicest, hardest working people who were willing to do whatever it was we asked for or needed. Nothing was a problem. The Staff is really what made our experience stand out from other hotels we have stayed at in the past. The property is a bit dated, but it is still an amazing property that is spotless and beautiful. The Beach was a wow and the pool was gorgeous. Both with plenty of comfortable lounge chairs. There were plenty of high quality activities if you wanted to keep busy and entertained. The food options were plentiful and the quality was very good. The Bartenders were top-notch and made outstanding cocktails that were not watered down. It was a great four days for our group of friends!

We just got back from our trip to Secrets Maroma Beach, and we had a fantastic time. There are plenty of restaurants to choose from, and we enjoyed every meal. The service all around the resort really impressed us. Everyone we met was friendly and tried to make sure we were having a good stay. The entertainment was also a nice surprise. The theater shows and the performances during dinner were fun to watch. I want to give a special mention to our building concierges, Marcelo and Bramdon. They helped us with reservations, answered all our questions, and even arranged birthday decorations for my wife, which meant a lot to us. We also appreciated the help from UVC concierges Ramon, Zayda, and Luis. They checked in with us often and kept us updated on anything we needed to know, which made everything really easy. They always offer their help to our special requests. We felt very well taken care of, and everyone we interacted with worked hard to make our stay enjoyable.