Secrets Maroma Beach Riviera Cancun

Amazing resort with amazing experience. Our building concierge Bramdon was amazing. Went above and beyond and constantly was looking for ways to make our trip more enjoyable. Food was amazing and pools were nice. Very big and plenty of room for everyone. Never felt crowded. The seafood restaurant was one of our favorites and had an amazing final dinner there on our last night. French restaurant is the best !! Must go there. Beach was stunning, when we could use it. First two days was pristine. But then the seaweed came in and we did the pools the rest of the trip. Highly recommend. We def will be back.

The room was great. Cozy layout with a nice and romantic design. The bathroom matched and was very comfortable. The view was nothing special but it was okay because we didn’t really spend much time on the balcony. But we only had a view of a lawn with some trees. There was some clumps of hair on the wall of the shower from a previous guest upon our arrival which was not very welcoming to say the least. But otherwise the concierge, room service, and house keeping was great. Location was great but this time of year is a little stormy and the sargassum on the beach was unfortunately very heavy. Navigating the property was easy. There were many restaurants that were easy to reach and find. Check in was easy and they made you feel comfortable and important especially as a preferred guest. One of the highlights of the trip was the concierge assigned to our building, Marcelo. He was available every day morning to evening and would text me activities for the day as well as promptly answer any questions I had and help set up transportation and any other activities or needs were provided for. He also went above and beyond to help decorate the room for my wife’s birthday.

Fantastic resort, highly recommend. Bramdon and Aldo were fantastic. They ensure that ever need was met and made our satisfaction their top priority. Absolutely amazing experience :)

The location was gorgeous! Easy access to the beach, we could see it from our room balcony which made for a spectacular view. The room was spacious and I loved the turndown service every night. Everyone was welcoming and helpful, especially our concierge Angel. The evening shows were fun and entertaining, the food was delicious, and the bartenders were quick! I especially enjoyed the waiters who would bring you drinks on the beach and by the pool. This resort is definitely worth more than what you pay for to stay there. The resort was clean and cared for.

Loved everything about Secrets! The location is absolutely beautiful even when it was raining. We felt taken care of from the moment we arrived and I instantly felt at ease. Shout out to our concierge Angel! The shows were entertaining, the beach stunning and the bar attendants were always there when I needed. I would highly recommend if you are gluten free or have dietary restrictions as every restaurant had options and accommodations. We will definitely be visiting again!