Secrets Maroma Beach Riviera Cancun

This was the first time we’ve tried an all inclusive in Mexico after doing multiple trips to the DR. The food here was far and above better than anything we’ve had at other resorts…it was above most vacations we’ve been on for that matter. Absolutely incredible dinners, and that’s not even including fresh, made to go taco stand that’s open until 1 am! This resort was small but intimate and everything was walking distant which my wife and I loved. This resort what all about luxury and relaxation so if you want spring break atmosphere this is not your place. If you want amazing food, amazing service with a laid back environment and a true paradise feeling, this it. Try to stay in building 17, Guillermo was our concierge and he was absolutely incredible. He made sure we had everything we needed at all times and even had a special birthday turn down service set up for my wife. He truly made the experience one of a kind. 5/5 stars.

This resort exceeded my expectations. It was very clean and relaxing. The variety of restaurants were great! The food & service was exceptional.

Best resort in the Mayan Riveria - white sands, luxurious stay. Total relaxation! Our concierge Angel was super helpful, pleasant and helped make our stay more comfortable. All the staff here are so polite, friendly and accommodating. The entertainment team is energetic, give out their all to keep the activities fun. Also big shout out to the dedicated staff who clean up the beach and sargassum every single day - they are already out there at 6.30am doing their bit to make the beach stay pristine and beautiful.

Wonderful all inclusive experience at Secrets Maroma. Everyone in the staff, starting from the bellhop to the gardener, are always greeting you with a smile and want to help you have a good time. Kudos to the management because the staff look well engaged and that translates to better service and an overall, pampered experience. Our concierge, Angel, was super helpful and attentive to our needs throughout our stay. Will definitely recommend!

I had a wonderful experience at Secrets Maroma Beach Riviera Cancun. Unfortunately, during our stay I experienced a very stressful personal situation involving my son’s mental health that required me to cancel his room reservation. After a couple of days of trying to find a solution, I spoke with a manager who was incredibly empathetic and understanding. She reassured me that everything would be taken care of and canceled the room without any issue. Her kindness during such a difficult moment meant more than I can express. Beyond that experience, the resort itself is absolutely beautiful and the staff throughout the property were attentive and welcoming. A special thank you to Angel, our wonderful concierge, who went above and beyond; Enrique, the bartender who always made our pool days enjoyable; and Freddie, our breakfast waiter who started each day with exceptional service and a smile. Thank you to the entire team for not only providing a beautiful vacation experience but also for showing genuine compassion when it was needed most.