Secrets Maroma Beach Riviera Cancun

Everything about our stay at Secrets Maroma Beach was absolute perfection! From the incredible food and amazing daily events to the top-notch service, we couldn't have asked for a better experience. The staff truly goes above and beyond to make you feel like family the moment you arrive. An overall amazing vacation—we can’t wait to come back!

We only spent 3 nights there, we certainly could have stayed longer. I was not ready to go home. The staff was warm and friendly, always a smile and a hola. I can't remember the last time I was so relaxed. The seaweed was an issue, certain times of the day you could smell it from the pool area. If you're coming for the beach skip the summer. We didn't mind hanging at the pool the whole time. We did the bike tour, lots of fun, all that drinking and eating it felt good to get some exercise. When we were there we were planning our next trip. I highly recommend.

Secrets Maroma Beach is an incredible resort with truly exceptional service, especially from concierge Francia, who has been very kind and helpful. We initially started in a room with an obstructed view, but the staff went above and beyond to move us to a top-floor room in Building 24, and the panoramic ocean view from the balcony is breathtaking. Highly recommend for couples looking for a wonderful getaway!

This is our heaven on earth. We visited secrets maroma for the 3rd time in July. Our first visit was 16 years ago and while the vibes have shifted a little from our first visit we found a great balance between fun lively activity and romance. It seems to be a great option for families with adult children, couple friend group, and honeymooner/anniversary trips. The rooms were modern and clean. We had building close to the beach and while the resort feels big visually, everything was just minutes by walk and it was always a beautiful walk. The service was phenomenal. The staff were so kind, gracious, and pleased to make your stay that of dreams. From our first encounter with bell services, Jesus, was such a cheerful face. He also helped us with our departure and was so patient as we were running behind. Our concierge, Brandon, learned our names and faces immediately and greeted us daily checking in to see if we had any unmet needs or if there was anything he could do for us. He was efficient and helpful, and so friendly. Juan and Arturo at the preferred restaurant bar made me frose from a recipe I shared with them. I know it was inconvenient to make something special for me and I was so appreciative of their willingness to accommodate. Marco served us daily at the pool and we never had empty hands! Pricilla and Freddy were a couple of standouts in the restaurants as well! The food was great. There are many options to choose from and with the themed night celebrations added in, we still didn’t make it to all of the restaurants in our trip. The coffee shop is a must do for morning lattes poolside overlooking the ocean and a sweet treat in the evening. It’s 24 hours which was a blessing. The nightly entertainment was really fun and an impressive orchestration. The Rock show was our favorite. There were also several options going at all times for World Cup viewing. We upgraded to preferred club on our second night. Aside from access to a couple of different lounges, I did not see the value there. Perhaps if the beach/ocean had been more accessible (heavy seaweed bloom rolling in) we would have enjoyed the preferred beach area. Overall we had a lovely stay and will be back!!

Best service ever. Stayed on building 16 with preferred club. Rooms were on point. Very good bang for my buck!