Secrets Maroma Beach Riviera Cancun

If you want a relaxing resort with an amazing, hardworking staff go to Secrets Maroma! Thank you so much to Anabel, our amazing housekeeper. We will definitely be back and request to stay in one of your rooms! Esfrain, who restocked our mini fridge and made sure we were never out of the orange juice my mom grew to love! The Spa is amazing! The two ladies who provided the relaxation massage to my mother and I did a phenomenal job and we would have been back for more had our stay been longer. Daniel who called us a taxi helped us come up with alternative plans when our Viator excursion fell through and checked to see if we had gotten our refund and later to know if we had fun when we returned. Jaime, who handled our bags at check-in/check-out and answered all my questions as first time trip to Mexico, and waved us goodbye as our pickup drove us to the airport. Karen the concierge was the absolute sweetest, and Cristobal, our waiter at breakfast was so funny and made sure we stayed hydrated during the high humidity of June. Thank you all! 1000/10 experience and my mom and I will be back again! Logistics*** The location is about 45 minutes away from Cancun, but a perfect in between base to visit the small port town of Puerto Morelos and the larger city of Playa Del Carmen.

We really enjoyed our stay at Secrets Maroma. We really liked the aesthetic and the vibe. They have a lot of fun things to do like games throughout the day but we really just focused on relaxing by the pool. Service was amazing. Like, whatever they pay the staff or whatever training program they do for their staff, wow. Keep it up. We did not have a single experience with any staff member that did not leave us saying, "man everyone is really nice". The restaurants were good I would say a 7.5 out of 10. They have a French, Italian, Mexican, Mediterranean food and Sushi/teppan yaki style. Plus a steak house/seafood. We had a chance to attend the french Italian and Sushi place and were pleasantly surprised. The steak house was fine, great ambiance at every place. All in all, I would definitely recommend this place and plan to go back if I'm looking for a relaxing vacation.

Great Hotel would go back and recommend. Casino night was so fun. Beautiful property with a walkable beach. Great service and food

Spent a week at Secrets Maroma for a relaxing and fun getaway. Staff was really great and professional. Zayda and Brandon G. especially went out of their way to assist us drying our stay. Room was beachfront in building 27 and views were excellent. The staff at building 27 all took care of us. Food and drinks were really good as well, the Preferred staff at the bars made us good drinks. We really appreciate the courteous and helpful staff. The beach was cleaned daily but unfortunately the sargassum kept us out of the gulf waters. We did take a trip to Isla Mujeres, booked out of the hotel and the trip was a half day and the beaches and waters at Isla were worth the getaway.

We just got back from Secret Maroma. The trip was truly the best we have taken. We have stayed at several Secrets, this was our favorite. We had a swimout room which I would highly recommend. It was a beautiful room. The service where ever you went was great and very attentive. So much food!!! You definitely will find something you like to eat. The entertainment was so professional and amazing. Hector went over and beyond. Always asking if we needed anything. We definitely will be back!!!