Secrets Maroma Beach Riviera Cancun

My wife and I had an absolutely amazing time — as we always do — when we’re at Secrets Maroma Beach. Every visit feels special, but this one truly stood out because of the incredible staff who made our stay unforgettable. Our concierge, Guillermo, was so attentive and thoughtful throughout our entire trip. He made sure every detail was handled and went above and beyond to make us feel taken care of. We also absolutely loved Wilberth at the beach bar. He was incredibly kind, welcoming, and his hospitality was simply outstanding. He made every beach day even more enjoyable. And we are always so happy to see Bramdon. We are very partial to him because he is consistently warm, welcoming, and genuinely kind. He always makes us feel like family. These are the people who truly made our stay amazing. We can’t wait to return to Secrets Maroma Beach — it feels like coming home every time.

It was so amazing. I went for my birthday trip and it was so serene, beautiful, clean, and the staff were all so sweet and made my experience a 10/10. I definitely would come back again. Loved the room. I got the swim out and it was beautiful. The beach was so beautiful and I rented the cabanas which are a must. I had an overall amazing experience and the food was definitely delicious!

We had such a wonderful time at Secrets Maroma! The resort is absolutely breathtaking with so many special touches throughout. The food is top-notch, with several restaurants to choose from nightly, as well as pool-side grills and special meals each day. We enjoyed a guacamole making class and there were other activities such as bike riding. The resort also has mini golf and badminton. The beach is the most beautiful we have ever seen, with powder-like sand and huge shading all over. The pool loungers were so thick and comfortable. Entertainment was fun and varied, and the staff--every single one of them--made you feel special and welcomed. We will absolutely come back here again!!!

This resort was fabulous and will be a must return for our adults only trips. Beach was nice and the cabana set up is great. We were able to snag a top floor ocean front room which was fantastic. The main pool was nice and warm and we hit a record cool week in Cancun but still had an amazing time. We stayed for the superbowl and it was such a fun event with great food. If you’re planning and are a fan of seafood make sure you’re there for Thursday at lunch. The staff was simply fantastic. Our room concierge Guillermo was completely top notch and is one of the best. Pool service by Marvin and Alberto was some of the best we’ve had. So attentive and wonderful with all the little details. Franco was the pool concierge and wonderful and super helpful. The food was good as well. I am a wino and we had such great help from Janet and Ivan. They had excellent recommendations for us and treated the wine lovers well! The food was wonderful - didn’t have a meal to complain about. Teppanyaki was so much fun and I can’t recommend dinner in the wine cellar enough. Pool side pizza was great and the macaron dessert at the preferred lunch was amazing. If I had to give a downside - lots of company events. I don’t think it’s specific to this resort but can just give a different feel. Definitely recommend and we booked our next trip before we left!

Service was top notch across the board. All choices are good - beach cabanas, priority club beach, pool. Good variety of food. I especially appreciated our concierge Guillermo, in building 17, who is the best concierge I’ve had at an all inclusive. Attentive and friendly 10/10 service.