Secrets Maroma Beach Riviera Cancun

My beautiful wife and I have only been married about 12 years so of course we needed the honeymoon suite! I can’t say enough positive things about the week. The food was literally the best food I’ve ever had at an all-inclusive resort. We literally never stepped foot in the buffet atea and don’t even know what it looked like because all of the preferred breakfast was perfect. The lunch offerings around the pool area were amazing and every restaurant we tried was near perfection. The staff is extremely attentive and The drinks are always available and hand crafter to your liking. Everything inside and outside is always immaculate and manicured. Yes, there was some seaweed on the beach, but we did not let that affect our stay at all and they were constantly working to remove as much of it as possible. Roger was an excellent concierge and always did anything we requested immediately. Jessica pulled double duty in the main lobby bar and in the preferred lounge and always took great care of us, remembering us after the first nightand was incredibly sweet and nice. Eduardo in the preferred lounge was not only a great bartender, but went above and beyond to make sure we were taken care of as we had a nightly ritual of playing cards on their covered patio. Carmen in the main lobby bar was as nice as anyone we met and felt like speaking to an old friend. After the first few minuteswe spent with her. Fritz kept us entertained daily at poolside with games & Ruben went out of his way to prepare fish tacos for me at the poolside grill. Chef Francisco did an amazing job with the Tuna snoring event (google it) and not only remembered me when he saw me later in the Himitsu restaurant where he is the chef (try the gyoza!), but he brought me something extra special out to the table and the restaurant manager, Alan went above and beyond both times we ate there to make us feel special, even bringing us our favorite dessert from one of the other restaurants. Even the entertainment was better than we expected with the fire show, boogie nights & the poolside live music & the acrobatic show leading the way.

Secrets Maroma far exceeded our expectations. We were married here and it was perfect. Our wedding coordinators, Elizabeth and Rifkele were amazing. The resort is beautiful with top notch service. Our concierge, Marcelo went over and beyond and fulfilled every request. We are looking forward to returning in the near future.

We have been vacationing at Secrets Maroma since 2009 when the resort first opened and we have been so fortunate to have been able to return over 25 times. Best beach ever! We enjoy walking during vacation and the beach provides at least 5 km if not more with beautiful white sand and views (note, even though there may be some seaweed from time to time, it is well managed). The Beach Cabanas are one of the most valuable experiences and we would highly recommend booking one to anyone who plans to visit the resort. The team from arrival (Paula in particular), to the preferred club, those working in the many restaurants during meals, housekeeping, gardening, entertainment and the concierges are what have made our experiences so memorable every time we have been a guest. In particular this visit thank you to Bramdon our concierge in building 27, Manuel our Beach Concierge as well as of course Roger and Roberto, the concierges in buildings 26 and 25 and Guillermo in building 17. Also a thank you to Aidee who helped us as well with our trip!

Had an amazing stay at Secrets Maroma (Mar 21–28). The resort is beautiful and very well maintained. Every restaurant was excellent—Seaside and Portofino were our favorites, with special thanks to Ana at Portofino for making our last night unforgettable. The service was the best we’ve experienced. Staff went above and beyond, especially Omar, Alex, Hector with E-team, and the team at Coco Café—always kind and welcoming especially the gentleman who worked the overnight shift. Still smiling in the morning 5 minutes before his shift ends. Rooms were spotless, with comfortable beds and great daily housekeeping. I loved having what's app access to our concierge, Katya, who always answered our questions promptly. She also arranges your last day luggage pick up in the room as well. The entertainment team works incredibly hard and really connects with guests. Daily garden yoga was a highlight and a perfect setting. Many guests show up for this. Thanks to Fitbodies Inc. for sending pros here weekly to enjoy beautiful yoga in the morning. We’ll definitely be back—easily the best resort we’ve experienced so far.

This March we spent ten great days at Secrets Maroma for our eighth time. We love the resort! In the past year several restaurants have been updated and are lovely. Pool chairs and umbrellas are new and gorgeous. The area has been reconfigured to add more seats! (No more early challenges for chairs!). Rooms are lovely and each building has a concierge. MArco was ours and kept us up to date with all activities and could fix any concerns, but we had none!!! Food is five star in our opinion with so many choices for lunch and dinner. Breakfast buffet has everything you could wish. Freddy has worked the buffet for years and greets us each time we come thanking us for returning. Wonderful person. Best of all were nightly shows and lobby music. There was a super pianist several nights. (Seating needs to be better for lobby shows.). Candle concert was beautiful outside in the dark! Theater shows are at nine and a perfect time. There are no negatives at this resort for us. Johanna does a great job with reservations for us and we appreciate that.