Secrets Maroma Beach Riviera Cancun

My wife and I along with a few other couples just completed a fantastic week at Secrets Maroma Beach. This resort is a must visit if you are looking for a resort with great service, great food and one of the nicest beaches in the Riviera Maya area. The staff is amazing from Roberto our butler,who has set the standard for providing support during our stay, along with the staff at the beach, pool bars and resturants. A big shout out to Catalina, Marco and Gaspar who kept us refreshed on the beach, Mateo, Manny, Daniel, Felix, Luis as well as many others who provided great service in the restaurants. In addition, great service the staff very engaging, fun to talk with each day and get to know. We have been to Secrets Maromo beach many times, we have never been disappointed and can't wait to get back to paradise.

From arrival to departure our 7 night visit was amazing. The resort is beautiful and the service provided by staff is top notch. Every meal eaten was delicious and the wait staff were very attentive to our needs. We can’t wait to return.

We had a wonderful experience and would recommend Secrets Moroma to anyone looking for a relaxing beach vacation. The food was the best we have ever had in Mexico by far and the service was excellent, especially our Concierge Roberto Canul. He was friendly, attentive, and always available to provide guidance and support. We have been to many Secrets and Dreams resorts and Maroma stands clearly above the rest in several categories, including: beach, hospitality, service, overall quality, and food.

My husband and I spent 7 glorious days at Secrets Maroma and cannot say enough good things about our time spent there. Every single staff member was extremely friendly and helpful! Special mention to our concierge team of Francia and Roberto who went above and beyond at all times to ensure we had everything and anything we needed at all times! Special mention also goes to Fernando our server on our last night in paradise at Himitsu . He served us with a very special dessert after our meal . All of our meals were incredible! The beach was phenomenal! Softest and cleanest sand ! 5 stars does not come close to our rating of this property and all the staff. We will definitely be returning !! Thank you Secrets Maroma!!!

This was our 5th visit to the wonderful Secrets Maroma Beach, and our third in a row since 2023 - it goes without saying that we love the place! The location and layout are great, with the recent updates to the Preferred Lounge/Bar being a huge step forward. We stayed in building 26, close to the Preferred beach area, which remains our favorite - the beach was immaculate with very little seaweed and new beach loungers which were welcome. The place is great but what makes it really special are the staff - without exception friendly and good fun. To see the professional growth in some individuals from previous years is amazing. Bramdon is now Concierge in Building 26 - previously we knew him as Pool Concierge - he's a natural talent and an amazing host with nothing left to chance, and all our requests taken care of quickly and efficiently. Some other "old friends" are still doing a great job - Mauricio by the pool, "Willy", Marco, Eder, Luis by the beach, the two Eduardo's, Luis (Machete!), Pedro and Erik in Preferred Lounge all remembered us by name! Another great example is Rifkele - previously at the Preferred Breakfast, and now a Wedding Planner and whilst we weren't getting married, she was still super friendly and helpful and was like another old friend. Another shout out to some great restaurant hosts - Veronika, Daniela and Julio. Too many people to mention here, but what a team! Only point for improvement - the gym needs new aircon please! Visit Secrets Maroma Beach - you won't regret it!