Secrets Maroma Beach Riviera Cancun

We had a great time at Secrets Maroma. The food was great and there are so many options. The service was incredible! The staff was amazing and so very friendly. There were also many things to do with all the shows and activities every day. We would definitely come back again.

Secrets Maroma is the hotel that saved our vacation after a negative experience at another hotel. The staff, the grounds, the beach and the range of activities were all excellent. The food was pretty good actually - all served properly (not buffet) and good food, well-cooked. Enough variety for a week’s vacation too. Guests all seemed happy and the place just has a good vibe. They do have corporate groups etc but seem to do a good job of not making this feel in any way like a conference hotel (it’s definitely not). I don’t really have anything negative to say. Our concierge Angel was also always friendly and eager to help. Saw him helping other guests too and always professional. We have already booked our next stay at this hotel which speaks volumes. Thank you for rescuing our vacation!!

Our experience at Secrets Maroma Beach was truly exceptional. The resort exuded beauty and cleanliness, and the swim-out Governor Suite upgrade was well worth the investment. The room was spacious, luxurious, and featured an incredible pool overlooking the ocean. Guillermo, our concierge, provided exceptional service, making our trip unforgettable. The team at Portofino Restaurant, Sergio, Hector and Head Chef were equally remarkable. We were a group of three couples, and each of us thoroughly enjoyed our time and the exceptional experience at this location. We indulged in delightful couples massages at the spa, culminating in a relaxing hydrotherapy session. Dorian, the beach bartender, was exceptional in his attentiveness, ensuring that we had ample beverages while relaxing and enjoying the pool attached to our Governor Suites. Breakfast at the Preferred Beach Club was also highly enjoyable. The beautiful view and delectable cuisine complemented the experience. Turn down service nightly was amazing and we even had a special last night with rose petals and a hot bubble bath waiting for our return to our room. We would highly recommend a trip to this resort to truly enjoy all it has to offer.

Everything about Secrets Maroma Beach was simply stunning. From the moment we arrived, the staff were warm, attentive, and genuinely welcoming — nothing ever felt like too much trouble. The surroundings are immaculate and beautiful, with the whole resort feeling calm, luxurious, and perfectly maintained. The entertainment was excellent without being overbearing, and there was always something to enjoy whether you wanted to relax or get involved. The choice of restaurants was fantastic, with high-quality food and plenty of variety. It’s one of those places that really does live up to the hype, and then some. I would absolutely aspire to go back and wouldn’t hesitate to recommend it to anyone looking for a truly special getaway.

We had an excellent time at Secrets Maroma Beach Rivera in Cancun. The staff goes out of their way to ensure we have a great experience. Catalina at the pool was especially helpful and provided great service. The beach is beautiful and the main pool was heated which was nice. We'll be back!