Secrets Maroma Beach Riviera Cancun

This was my 3rd trip to Maroma Secrets. I thought that this time the food was better than ever, and the service is amazingly good - or is that because we usually tip a dollar or two to staff. And about the staff - from our corncierge Roberto, the bartenders in the preferred club, and of course Alba in Oceana. And the amazing people who worked on the beach. We were in the preferred section, and felt it worthy of its name. Definitely take advantage of the in room dining, not just for preferred, especially for breakfast, go to as many shows as you can, enjoy the popcorn and outdoor movie, play miniature golf and bocce and meet new people from the US and the rest of the world. If there was a downside to our trip this year it was that the beach has narrowed due to storms, the walks were shorter than before and I wish there was someone knowledgeable on site for help in fitness center.

We had a great time! Beautiful white sand beach and the staff was extremely cordial. Someone was always saying "Hola". The room was absolutely beautiful, we were in the preferred club and our refrigerator was always stocked promptly. Rogelio Arroyo was our concierge and he was magnificent! Always took excellent care of us!! would highly recommend this place.

Absoloutely amazing hotel, we had a swim up room, the rooms were laegw and spacious. Loads of choice for the food which was all delicious, the staff and entertainment were all faultless. The beach was so clean and the sand so soft and clean. Highly recommend this hotel for a romantic/couples Holiday. 10 out of 10 all round

It was our second time in Secrets Maroma and we loved it. The attention to customer service is amazing! They care about your needs and if anything comes up they will help you solved it. We arrived on a over night fight, my husband and I were so tired, hungry and cranky. ( you get the picture) Once we arrived, they did the best to get us an early room delivery. The rooms are clean and the food is really good. The Room service meals come well packed and fast delivery. I love the privacy of having the food deliver thru the little window. I love that!! Our concierge at the beach took care of us, fixed our chairs and the waiters keep pouring drinks.. I never had to ask them for anything, they knew who I was and what I like.. My husband LVOE the Pizza cart in the pool area. The brick oven and the wooden fire helps the pizza taste so delicious!! OMG~ I am craving one right now. If you like attention to details like me, this is your resort.

This was our second visit to a Secrets Resort and we loved our stay at Secrets Maroma Beach! We were booked into a Preferred Club Ocean view room in building 16 on the second floor. The view was lovely but had only a small view of the ocean. Our next choice will be Preferred Club ocean view swim out. We did miss not having a swim out room this vacation. We loved the size of this resort as its quick to walk to any of the restaurants, pools, and beach. The best part of our stay at Secrets Maroma Beach was our romantic dinner on the beach which we booked for our 25 Anniversary. The food was amazing and service was awesome! I recommend booking a dinner for 7pm as there was still some daylight to take a nice picture prior to eating dinner. The service everywhere was over the top!! We can't say enough about the staff and service we received. Our concierge Roger was always ready to help out any way he could! He was so great! We met so many wonderful staff members who made our stay so memorable. The bar/restaurant service was awesome! One of the best features is the pool concierge. We loved meeting Bramdon and he was always there to help us with our umbrella and offer cold water and a great visit! Hi Bramdon! Come to Canada and visit us!! The beach at this resort is stunning! It is always kept clean of weeds and the sand is like icing sugar. The ocean is gorgeous too. We walked for almost 40 min in one direction almost all the way to the marina. You can walk forever on beautiful sand. There are always activities to take part in and the Entertainment team does a great job engaging the guests. But if relaxation is all you want, like us, you can always find an empty cabana near the beach for a daily snooze! We loved our vacation, loved the people, the food and of course the drinks. We were treated so well and pampered every day. It was tough to come home. We love Secrets resorts and will definitely return!