Secrets Maroma Beach Riviera Cancun

This was the 4th year coming to this resort and it has become a true second home. We love to get a swim out suite in building 12- shaded in the afternoon after we have had enough sun. Himitsu was so good we went 3 nights in a row! Edy the pool concierge took excellent care of us as always. He even brought us floats to use for the week. Ana was our pool bed server twice and we did not want for anything. She even brought special treats unasked. She’s a real gem. Smiling and singing! This was our first time meeting our concierge Hector but sure it won’t be the last! He is a true asset to SMB. He took wonderful care of our friends who traveled with us. They were a bit under the weather a few days and Hector had plenty of saltines and electrolytes sent to them. Yes- there is sargassum at the beach and you can’t predict it. It was there 3/7 days but it would never ruin our beautiful vacation. The staff does an amazing job keeping the beach cleaned up and lovely for a walk. Once again- we will return Don’t think twice about booking here. Your expectations will be met.

Our experience at Secrets Maroma Beach was AMAZING. Not only is the resort beautiful, clean, and has so much to do - but the hospitality is the best we’ve ever experienced out of anywhere we’ve ever traveled! Every single person was so nice and so helpful, especially our concierge, Marcelo Marin. He made our honeymoon very special for us and went above and beyond in every single way!

I was truly blown away from our experience at Secrets Maroma. The grounds were beautiful, the rooms were beautiful and the staff was exceptional. Our concierge was Hector and he was an absolute pleasure. He made us feel so welcome and when we got sick, he made sure to send ginger ale and electrolytes to our room. Edy, Miguel and Ana took wonderful care of us at the pool. We never wanted for anything. We were truly made to feel like family for the short time that we were there. We will definitely be back.

We recently had our wedding and stayed at secrets Maroma in early April. We had 20 people join us for our wedding and we stayed a week. We can’t believe how absolutely wonderful our stay was. We are already dreaming of coming back to celebrate again someday. Here are some highlights: + The grounds are absolutely incredible. It’s lush, jungly, with animal sightings like capybara, coati, and spider monkeys. + The entertainment team was absolutely incredible. There were activities to do and ways to get involved at every hour. Some of our favorite included: water aerobics, the eliminator, dunk bucket tank, water cycling, jungle bike tour, pool yoga, morning yoga, painting classes, etc. The entertainment team was incredible Dedier, Leo, Oscar. Oscar was so thoughtful and brought me a blue anklet after my wedding to make me feel special. Just another example of the staffs welcoming and thoughtful service. Thank you all! + The food and drinks were incredible. Dinner each night was a highlight and the service in each restaurant was amazing. The staff at the coffee shop, Alejandro, made guests feel special by remembering orders and greeting us by name. Jessica at the lobby bar was quick, friendly and remembered us by name throughout our stay. + Our wedding coordinator, Karla, truly made our wedding feel special and important. She answered all of my questions, met with me on video call and made the wedding planning process seamless. From fixing my veil to assisting me in changing my reception location days before our wedding Karla is truly a dedicated, fantastic wedding planner. She’s a gem! + I will never forget the incredible service that Gloria Alor provided during our wedding reception. She worked in the Banquets division. She was warm, friendly, personable and truly went above and beyond for guests. She treated every member of my wedding like a VIP and worked incredibly hard during our reception. Thank you Gloria, you are a super star! + We used the on sight wedding photographer, Adventure Photos, I would recommend Isaac Arenas as a photographer to any bride, couple, or person looking to have memorable, fun, beautiful photos to keep as a memory forever. Isaac is an artist and creates beautiful light, bright, true to life photography. My wedding photos are something I will treasure forever and he was an INCREDIBLE photographer. We recieved 800 photos in our 3 hour wedding package that are beautiful edited and captured. Do yourself a favor and book with him! + The beach and pool are beautiful. Make sure you take the Hobi Cat to see sea turtles with the guys from Aqua World. It was an awesome experience! Overall, I would recommend this resort to any potential destination wedding bride who is looking for a beautiful property, incredible service, and a place that your guests will remember forever. We will be back someday!

Definitely a great time for couples or singles. Wonderful staff all around!