Secrets Maroma Beach Riviera Cancun

Guillermo was our concierge and did a wonderful job. He secured a tee time for us, brought us extra treats that we requested and made us feel real comfortable. Great job secrets maroma.

My favorite spot on the planet. Period. We honeymoon let here in 2004 and have been back several times. I don’t even know why we try other places… we compare everything to Maroma and haven’t found a place that beats it yet. We’ve stayed at several other secrets resorts. They are okay- but nothing compares to the beach, service, food and vibe at secrets maroma. We actually came to Mexico for the Dave and Tim concert at Moon Palace. Winter storm hit the United States while we were in Mexico and we knew travel back to Dallas would be difficult at best. We decided to seize the day and extend our stay at secret secrets and I’m so glad we did. Especially after coming straight from another resort… the differences between what you get elsewhere and what you get at secrets are so astounding it’s simply boggles the mind. If you’re on the fence about staying here- do it. Don’t think about it just book it. And get ready cause as soon as you get home you’re gonna want to book a return trip. Just can’t say enough good things.

This was our 3rd visit to Secrets Maroma Beach and it was as good as ever. The staff are extremely professional and friendly. Big shout out to our concierge Roger and also big thanks to all of the staff in the Preferred Beach bar and restaurant. The newly refurbished Preferred Club was a fabulous addition too. The food in all of the restaurants was varied and plentiful, the rooms are extremely comfortable, we enjoyed a visit to the spa and the entertainment was varied and of good quality. Another fab stay.

Secrets Maroma Beach was our first all inclusive ever. I don’t think we ever need to go to a different one! We heard from so many other guests that they have been to tons of all inclusives and Secrets Maroma is extremely nice and the food is the best. The staff was incredibly attentive, and the food was delicious. The French restaurant and the pool side fries and pizza were my favorites. My wife loved the fresh grilled chicken and tuna by the pool during lunchtime. The room was very clean, and when we had a minor issue, it was addressed within minutes. They have pool volleyball, basketball, painting, water exercise classes and morning yoga. There are great shows every night, and the drinks are all super fresh tasting! If you don’t want to do activities, you can just chill at the beach or pool all day and the staff will take amazing care of you. I’m already looking at the calendar to see when we can book our next stay at this resort!

The staff were the absolute highlight of the experience. We can call out the pool staff as exceptional, Mario, Daniel, Luis, the hosts at Rosewater daytime Lili and eve Christian and most of the wait staff were also great with our experience mostly at Rosewater. The rooms were large and pleasant and the balcony nice and big. We enjoyed the daily M&M’s and Pringles. Small and impt things. Not enough hot water though. The issues were the indoor restaurants at Breathless were SO loud with many groups yelling at one another from across the table but hey they were having fun on vacation so it is what it is. The vibe between Secrets and Breathless is very different so we tended to stay on the Secrets side mostly as we prefer a more quiet al fresco experience. We had one very good meal at the Asian restaurant otherwise the food was not great. It always arrived w great presentation but taste was so so to not great. The last comment is totally on us. We didn’t research enough. The ocean is sludgy and dark colour in this part of Mexico so if you are an ocean lover you will be very disappointed. No pretty blue ocean to enjoy. All in all it was ok but next time we will go to another resort in a different location in Mexico.