Secrets Maroma Beach Riviera Cancun

My husband and I stayed from 8/11-8/16. We are private people and were celebrating our fifth wedding anniversary. This property was perfect for that, but we also witnessed people in the swim up bar whooping it up playing black jack and bingo. It's a beautifully maintained, versatile property with lots of opportunities to fashion the vacation to your taste. ROOM We stayed in 1216 which is on the left side closest to the lobby. It was not a refurbished room but it was still romantic with lovely soft lighting and a comfortable, firm bed with extra pillows. They had robes and slippers on the bed for us and two wood-door closets with luxury wooden hangers, a steamer, ironing board, and laundry bag. The bathroom has frosted glass doors for the toilet and shower. As others have said, it is a little voyeuristic. We had a swim-out room which we would recommend for people seeking an ultra-private experience. There were maybe three times when another couple was using the pool. They provide these blue pool floaties in a little rack off the side of the pool. BEACH We got there right after a tropical storm had swept through so there was a lot of seaweed but the property maintenance was diligent in removal, trading between a beach sweeper and manual laborers with a cart and metal rake. It was cloudy but still warm and lots of easy walking with little to no rocks or seaweed on the bottom. They had two spots blocked off protecting turtle nests on the beach. Marina, the beach service lady was AWESOME. She was extremely proactive and had an enormous smile on her face the entire day. Great lady, bring tip money for her specifically. FOOD Skip the steak at the steak house. TRUST ME. The vegetable dishes and fish dishes anywhere are amazing. Fill up on omelette at the breakfast buffet. Room service takes a while but is the most delicious on the property. Himitsu teppanyaki was good minus the sushi. Yikes. Pizza cart for lunch was delicious, Luis was hilarious. BARS/DRINKS We tried a big assortment of drinks. They offer a mezcal shot with spiced chile orange slice for the mellow (yummy and potent). They have a "drink of the day" which was usually really strong. We had a few frozen drinks, the best being a spicy mango margarita with actual fruit blended in. Wide selection of beers, modelo, pacifico, coronitas (in the mini fridge in the room also), dos equis and bud light. Wine was meh. They had 2016 vintages of cab, merlot, and sauv blanc. Thanks SMBRC. We love you guys!

We decided to head to this place last minute after getting recommendations from friends and we weren't disappointed. We were a little unlucky with the weather but regardless the hotel staff and service was flawless, consistent and all activities were made available as advertised everyday in alternative ways or swapped for other lovely activities. On the days we had glorious sunshine there was always a very comfortable space by the quiet, super clean and spacious pool. The midday service of getting our sun glassess cleaned was great,the swim up bar staff were very accommodating (even in the rain!) and the proximity to an assortment of food was perfect. As for the beach well, WOW! Well kept, well protected and simply gorgeous. Then there's the food... just superb! We preferred the outdoor restaurants and the Japanese restaurant but all the food was simply excellent. Room service is as expected (little soggy and cold on arrival) but not a big issue. Heading out of the room was always worth it. The rooms are so comfortable, large, sea facing, air conditioned, well stocked (the housekeeping team are very flexible) and the onsite gym is the best I've come across in a hotel with all the equipment and space on offer. BE prepared for the tinted glass door to the WC and odd hole/handle in the door too...! Oh and the in-room jacuzzi definitely couldn't fit two adults comfortably, but for one its great as you can watch a movie whilst in the bubbles! Watch out for the hotel team trying to sit you down to sell you things and admittedly we never found out what the welcome gift was as we were too busy getting into enjoying our holiday; an excellent few days!

Amazing resort! Amazing service and great beach! Everyone was extremely courteous and friendly. It almost felt like home because everyone was so hospitable always asking questions, entertaining and checking in to make sure you're ok. The resort itself is beautiful w/ plenty to offer and the restaurants were great. French and Italian are the absolute best ones and the breakfast buffet is awesome too. If you go to the Asian restaurant you have to do the Hibachi it's very entertaining. The Mexican restaurant was the only one we didn't care for which was disappointing but the service was still incredible.

We had a fantastic stay here. The room was big, it was cleaned everyday, and the mini bar was constantly topped up. We got an excellent reception from the staff on arrival. The facilities were excellent. The location to the beach is perfect. The staff are all so friendly. I would highly recommend a trip here.

I would recommend this to anyone looking for quality service, food and perfection!!! One tip I would add is to plan what you would like to do ahead of time with your significant other (if you are going with someone) or at least bring extra clothing for different adventures.