Secrets Maroma Beach Riviera Cancun
Playa del Carmen, Mexico
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About the Hotel
The leaves of tall palms rustle in the gentle Caribbean breeze as the fragrant aroma of tropical flora fills the air, beckoning guests to explore the paradise that is Secrets Maroma Beach Riviera Cancun. This adults-only all-suite playground invites guests to pursue every indulgence while being pampered by an attentive staff in a breathtaking setting along the coast of the Yucatan Peninsula. Suites are designed with a focus on simplicity and romance, with four-poster king beds or two double beds, in-suite Jacuzzi for two, and private, furnished terrace. Swim-out suites provide direct pool access, while all rooms are elegantly appointed with thoughtful amenities. Guests who download the Secrets Resorts and Spas app enjoy Unlimited Connectivity during their getaway, including free wi-fi anywhere on the resort, free calls to the US, Canada, and landlines, and access to dining menus, restaurant times, and facility information. Every guest of Secrets Maroma Beach receives the royal treatment, but Preferred Club members enjoy an extra hint of luxury, including afternoon hors d'oeuvres, daily continental breakfast, and access to the Private Preferred Lounge.
Location
Secrets Maroma Beach Riviera Cancun
Km 324-342, Villas del Mar, No. 3
Playa del Carmen, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Adults Only
- Dining
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Beach Waiter Service
- On-Site Amenities
- Concierge
- Fitness Center
- WiFi
- Game Room
- In-Room Amenities
- Turndown Service
- Bathrobes
- Hair Dryers
- Satellite Television
- Activities
- Kayaking
- Sailing
- Tennis
- Beach Volleyball
- Mini Golf
- Nearby
- Shopping
- Restaurants
- Golf
- Interests
- All Inclusive
- Beach
- Collection - Hyatt Inclusive
- Honeymoons & Romance
- Spa
- Summer Getaways
Reviews for Secrets Maroma Beach Riviera Cancun
It is no Secret that the Staff is Number One!
Such a beautiful property and amenities, that almost goes without saying at a Five Diamond resort like Secrets Maroma. It was my birthday and they went above and beyond making it special! What really put our vacation and this location over the top was the staff. You can tell they care about you and they want you to have the best stay possible. I spoke to other people staying at the resort who have stayed there before and they mentioned how the staff remembered who they were from years before. Here are some staff members that deserve notoriety: Outside Activities Staff Omar and Leonardo. Preferred Concierge Guillermo. Beach Bed and Bar Staff Manny, Leo, and Jose at the bar. Breakfast Server Nector. Pool side server Catalina. Preferred Check-In Member Paula. Housekeeping Maria.
Jeff Z
Outstanding Experience
Outstanding experience from start to finish. The service was exceptional! Our concierge, Angel, was attentive, professional, and incredibly helpful throughout our stay.
Dan M - Oakland, New Jersey
Fantastic Trip!
The trip was amazing! The resort was clean and beautiful! The staff was friendly and helpful. Food was amazing! Entertainment was non-stop! Don't know what else to say but you need to visit this resort!!!
Franca K
3rd Visit
This is our 3rd time visiting Maroma Beach. This resort never disappointments. The service and the food is top notch. We cannot wait to visit again.
Ken B
What happened to the food?
My husband and I spent 12 days at the resort, it was our second visit. The resort is beautiful and well maintained. Staff are excellent, very friendly, especially our concierge Bramdon, in Building 26 and we looked forward to seeing Rebecca at the omelette station in the mornings. In our opinion, the food has gone substantially down hill since our last visit. Spoiled shrimp in the Japanese restaurant, no consistency in quality, often generic tasting food. My husband and I both had food poisoning which has never happened to us in our numerous trips to Mexico. Not a fun way to spend a vacation. The room was lovely but you could really hear people in the hallways. The resort was also host to ongoing conferences, which tended to over power the resort and took away from the romantic, couples feel that we enjoyed about Secrets.
Shersies2014 - Calgary, Canada
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