Secrets Maroma Beach Riviera Cancun

Marcelo provided the best concierge service I’ve experienced in a long time. He was very responsive and took care of all my requests. The whole staff was great.

My wife and I had a wonderful time at Secrets Maroma Beach, the entire staff was very welcoming and friendly. The resort is beautiful and very well maintained. The beach was incredible. The food was amazing and service was excellent. Our concierge, Hector Arenas was the best. He took care of us and made our stay unforgettable. We had an awesome, relaxing stay.

This was our second visit to Secrets Maroma Beach. It was as amazing and memorable as the first visit. Our concierge, Guillermo, made sure all of our needs were taken care of and Nora and Humberto made sure our room was always in order and felt like home. The food was great, the service was spot on, and the spa was fantastic. My wife and I were there for a conference, with enough free time to enjoy the resort, and we can't wait to go back!

The hotel was lovely and we had a beautiful stay. Staff is incredibly attentive and customer service is top tear. I would like to give a special mention to the entertainment crew that made our vacation so much more enjoyable, especially to Isabel and Oscar who were so nice and made the difference in our stay. I would also like to thank Daniel, Alejandra, and Omar for their special care during activities. Overall great experience!

One of the best five star hotels I have stayed at . And I am well travelled . Food is excellent , staff fantastic and so helpful , lovely place to stay , eat and be entertained . The gardens are kept in fantastic condition, with a beach that is probably the best I have ever seen & walked on , soft (egg timer like sand ) , that are combed daily ready for games and water sports . The sea is so clean and easy to get into , we spent hours in the water swimming and with the Catamaran which was included & located with the water sports team on the beach . The drinks were amazing and top quality with bars all around the hotel , pools and beach area . The hotel even had a top quality coffee shop which was all included and used by us daily .most of the swim up pools are in the shade , so we were happy that we didn’t pay extra for one . Food options were French , Italian , pizza oven , seafood restaurant , grill and even a Japanese which was our least favourite of all . A great place to stay . Our only negative was the conference people which made it overcrowded and very loud at times and spoilt it for the couples on holiday at times . Ask the hotel before you book to save spoiling your stay .