Secrets Maroma Beach Riviera Cancun

We had an amazing time at Secrets Maroma Beach!! The grounds, pools, food and staff were amazing!!! Talia our concierge was as always the best!!! So helpful and so nice!!! She is honestly the best concierge we have ever had!! Talia is just a wonderful person and so great to talk with. She went out of her way for anything we needed!!

Before booking our trip to Secrets Maroma Beach, I spent hours reading recent TripAdvisor reviews, hoping it would live up to the hype once again. This was actually our second time staying here—our first visit was for just 3 days right after our wedding at Dreams Jade, but 3 days was nowhere near enough, so we came back for a full 7-day honeymoon. I can honestly say it surpassed every expectation and did not disappoint! What truly sets Secrets Maroma apart is the unbelievable level of service. We stayed in Building 27, Room 2721, and the entire team in our building made our vacation extraordinary. A massive shout-out goes to our concierge, Brandon. Brandon was an absolute game-changer! He was warm, attentive, and genuinely cared about making sure every single detail of our day was smooth. Beyond Brandon, everyone working in Building 27 deserves major recognition. From the housekeeping team who kept our room absolutely spotless, to the restocking staff who kept our favorites stocked, to the prompt and friendly room service—everyone was fantastic. A few highlights from our 7-day stay: The Drinks: The bartenders here make the absolute best drinks! Some of our personal favorites were the blackberry margaritas, Grand Mimosas in the morning, Mexican Candy shots made with Don Julio, and the Grand Old Fashioned. The Food & Mornings: We loved getting in-room breakfast delivered in the morning to start our day slow, or heading over to the Preferred breakfast at Oceana. The Activities: There is so much fun happening around the property. You have to play the giant basketball Connect Four off the side of the pool! We also loved the silent party, aqua aerobics, and playing oversized chess on the water at night. To cap off the night, heading to Desires Nightclub where they hosted the silent party and karaoke was always a blast! The Gym: The fitness center isn't super fancy, but it has a great variety of cardio and strength equipment to get a solid workout in. A couple of real-talk notes for future travelers: There is currently some construction happening as they work on adding a brand-new premium pool! They’ve put up a nicely painted wall, so you really can't see much, and it honestly doesn't take away from the experience at all. We actually can't wait to come back in the future to check out the new pool and updates once it's finished! As for the beach, we didn't spend a ton of time right on the sand—the staff works their absolute tails off doing their best to keep it clean, but with the seaweed right now, it’s a bit of a losing battle. You can't help nature, and the beach is still beautiful to look at, but we spent most of our time enjoying the incredible pool scene anyway. If you are on the fence about booking Secrets Maroma, just do it. If you get Brandon as your concierge in Building 27, you are in for an unbelievable trip. We are already counting down the days until stay #3!

We had the best time! Our experience was wonderful and was enhanced by every person we encountered! Roger, our concierge, especially was excellent! Alejandra gave the best massage at the spa! Last but not least, Alana (and her husband Brad) was delightful and knowledgeable and fun during yoga and stretching! She made our already wonderful experience even more top notch and enjoyable!

Our time at the resort was a thoroughly enjoyable experience from start to finish. The property offered an excellent mix of high-quality dining events and engaging entertainment that kept us smiling.

My sister and I had the pleasure of staying at your beautiful resort for a few nights earlier this month as we helped our cousin celebrate a special birthday. The suites, facilities, activities, and service were top notch and everyone was so friendly and accommodating. A special note of gratitude to Lenin from security who helped me find my hat and my sister find her sunglasses after we had left them by the pool the day before. I also want acknowledge the extra attention we had received from Freddy during our breakfast on two occasions.