Secrets Maroma Beach Riviera Cancun

If I could leave 10 stars for this place, I would. Everything about my weeklong stay was fantastic - from the gorgeous room and awesome restaurants, to the engaging activities and amazing shows each night. But nothing, and I mean nothing, compares to how incredible the staff is. I travel quite often, and I can say with full confidence that I have not been to a resort with better staff, anywhere else in the world. People like my amazing concierge, Francia, went above and beyond to made me feel so safe and cared for. I had so much fun doing dance class with Uriel and karaoke with Angel (aka Brown Sugar lol!). I really valued chatting with Alejandra by the pool and doing archery for the first time. And Danny helped me polish off my spanish in the most fun 1:1 spanish lesson! I wish I could remember every single person's name, especially the waitstaff who served drinks at the pool in the scorching heat and housekeeping who kept my space spotless and prepared bubble baths for me each night. All that said, thank you to every single person at Secrets Maroma. I teared up leaving as they truly were my home away from home during a challenging time in my life. I am grateful.

We have traveled to Secrets of Maroma many times since 2009. It’s our favorite beach destination. The service is 5 star quality, the entire team is outstanding in providing for our every want.💖. The grounds are kept immaculate & the cleanliness of the rooms is outstanding. The staff goes above & beyond in making sure our vacation is noteworthy. We highly recommend this beach resort. We will continue to travel to Secrets of Maroma as much as possible.

Get the Tropical view room and save your money. The Ocean view rooms are a lie unless you get the preferred club. And even then its a stretch.

We had such a wonderful stay at this all-inclusive resort! From the beautiful property and relaxing atmosphere to the great food, amenities, and overall experience, everything made for such a memorable getaway. The resort was clean, well-maintained, and had everything we needed to truly relax and enjoy our time away. The staff was one of the highlights of our stay. Everyone was friendly, welcoming, and attentive, always going above and beyond to make sure guests were having a great experience. A special shoutout to Victor! He was absolutely amazing and truly made our days by the pool even more enjoyable. He was attentive, friendly, and always made sure we had everything we needed. His positive attitude and genuine hospitality really stood out and made us feel so welcomed and taken care of. Overall, we had an amazing experience and would definitely recommend this resort to anyone looking for a relaxing all-inclusive getaway. We would happily return!

Our experience with Secrets Maroma, as with all Secrets resorts, was an excellent one. Top notch facility. Great entertainment, dinner shows, restaurants and bars. The construction going on did not hinder our experience at all. We had excellent service, from Guillermo our Building concierge, Luis, our beach bed concierge and Miguel who was our beach bed waiter. Everything in the room was working well, room was cleaned well and everyday we received turn down service. Since we were celebrating our anniversary, on the last day, we came back to bath water drawn and rose petals on the bed. Great overall service.