Secrets Maroma Beach Riviera Cancun

Everyone and everything was perfect. All arrangements were made here and to airport. Service was top notch, specifically Angel.

We came with a group of 4 couples and had an amazing time! We really liked the staff and their energy! Isabel, Leo, Angel, Fritz, Rodrigo and Manuel were all amazing. The activities and events were fun. We’d definitely do this again. :)

Angel our concierge did a great job!! helped us with anything we needed excellent service! We would definitely recommend him!

We had an amazing experience at this resort. Our concierge Roberto was so attentive and helpful with every step along the way. He made the trip truly special. Can’t wait to come back

If you are looking to be totally pampered and taken care of, this is the resort! I cannot say enough good things about Secrets Maroma Beach and our amazing experience there! The staff were all incredibly attentive, friendly, and knowledgeable. I have a gluten and dairy allergy. All of the menus were marked with allergens so I felt very safe ordering food. Also, all of the restaurants were happy to modify food so I could a variety of things. The Preferred Beach Club was our favorite part! We ate breakfast and lunch there almost everyday. The hostess, Alfredo, Mateo, Manuel, the bartenders and all of the other staff knew who we were and as soon as they saw us, they'd bring over my husband's soda water right as we sat down! It had a beautiful atmosphere with the violinist playing in the mornings and overlooking the beach and ocean. Miguel our building concierge was so very helpful! He booked our spa appointments, helped us change them to a longer time, had our fridge stocked with water and soda water. He was so friendly and greeted us every time he saw us! His service was incredible. Our room was extremely clean and well cared for. Housekeeping did an amazing job! This was probably the cleanest hotel room I have stayed in! The vibe and noise level were perfect for us as we are very low key! The beach and pool concierges were amazing as well. They would lay our our towels every day. We booked a bali bed and the service by Hugo and Luis was great! We had cold waters refreshed throughout the day! Our UVC concierges Luis and Zayda were amazing! They checked in on us every morning and asked what we needed. We had massages and both of the therapists gave amazing personalized massages for both me and my husband. We left feeling relaxed and our bodies felt better! Overall, Secrets Maroma Beach was the best experience! I have never felt so pampered and well taken care of. Every single staff member went out of the way! I would be happy to stay here every year! Thank you again for an incredible experience!