Secrets Maroma Beach Riviera Cancun

Excellent service provided from check in to check out. Special mention to our concierge Hector who could not do enough for you and the following members of staff who made our holiday so unforgettable, Freddie, Alberto, Jimmy, Jose and the excellent exterior tennis coaches Paco and Javier

Our whole experience was excellent like always. This is why we continue to come back here. It is our favorite resort by far!

The atmosphere was relaxed and the rooms were immaculate. Miguel and his staff did a great job of keeping our room tidy. Our Concierge, Marcello, was efficient and friendly and met all our needs. The food was out of this world good. There were activities planned throughout the day and evening if you wanted to participate. We enjoyed a couples massage and it was fantastic.

Resort is absolutely perfect in every way. We always travel to all inclusives, and Secrets Maroma ranks at the top of our experiences. The resort - room is awesome, layout of buildings is great, pool area is fantastic with many food options right there so you don't have to leave the pool. Activities are plentiful. This is not a "party" resort, but there is always fun to be had. The shows are great, not corny like other places. We didn't experience the spa or the disco but wish we had the time to - only there for 4 days. Service - This is what makes the resort the greatest. Everyone can't do enough for you, from the beach service, pool service, activities, concierge etc everyone works above and beyond to make your stay the best. Everyone is so pleasant and genuine with their help. They even have a sunglasses cleaning service, an ice cream truck and a mango cart at the pool. Beach - for us this was the biggest disappointment. Unfortunately Sargassam had invaded the area. They had tractors dealing with it from sunup to sundown, but it was everywhere. We are beach people and hung out there 1 day. The rest of our stay we hung out at the pool. It is an awesome pool, but we were looking forward to the beach. This is something the resort cannot totally control, but they did a great job cleaning it up, but we wouldn't go in the water because of it. Food - was excellent. The breakfast and lunch buffets were great. There are areas around the pool to get great burgers etc. They had theme nights with great buffets outside. The sitdown restaurants were good. Had room service once and it was good. The drinks are excellent - not watered down or funny tasting. The coffee shop is a must do - we loved it there, and the desserts are fantastic. We would go here again...you can't be dissappointed with really anything.

We absolutely love Secrets Maroma Beach. Getting to the resort is easy, but it’s also secluded which I loved. The resort is clean, beautiful, lush and tropical. It’s peaceful and quiet, but also has a fun night life. The food was excellent. The shows were awesome. Our room was phenomenal. They think of every little detail both in the rooms and around the resort. The Service was top notch as well. Our Concierge (Marcelo) was very attentive as well as our cabana servers Alberto & Victor. They took excellent care of us. We will go back again and again. The price is well worth what you get in return. Cant wait til next time!