Secrets Maroma Beach Riviera Cancun

Everything was perfect! Food, Drinks, Room, Pool. We stayed in building 12 and Hector was magnificent! Very professional and attentive to anything we asked. Reuben at the outdoor grill was Great!

Secrets was fabulous, the food, rooms and especially the attentiveness of the resort staff, and in particular concierge Marcelo Marin!

Absolutely the best resort, the staff are so friendly and welcoming. They make sure you are always okay and have everything you need. Hector our concierge was impeccable and Anabel always made sure our room was always perfect! Definitely recommend if you are thinking of having a wonderful time at an all inclusive in Mexico.

We have a great trip! The staff was very friendly and always helpful. Angel was excellent and always friendly. Thank you so much for making our stay here memorable.

⭐⭐⭐⭐⭐ A Perfect Escape at Secrets Maroma Beach — Our New Favorite Getaway We just returned from an unforgettable work trip to Secrets Maroma Beach Riviera Cancun, and we can’t stop talking about it. As two mid‑40s folks from the Midwest who’ve traveled a fair bit, we can honestly say this resort sets a new standard for luxury, hospitality, and pure relaxation. From the moment we arrived, we were struck by the beauty of the place. Maroma Beach is consistently ranked among the best beaches in the world, and it’s easy to see why — powder‑soft white sand, crystal‑clear turquoise water, and warm breezes that instantly melt away stress. 🌴 Service That Goes Above and Beyond What truly made our stay exceptional was the people. Our concierge, Hector Aranas, was nothing short of phenomenal. He anticipated our needs before we even voiced them, checked in regularly without ever being intrusive, and made sure every detail of our stay felt effortless. It’s rare to encounter service that feels both polished and genuinely warm, but Hector delivered exactly that. Even when we had a small accident and needed medical attention, the resort doctor and staff were incredibly attentive. They handled everything with professionalism and kindness, making sure we were comfortable, cared for, and able to get back to enjoying our trip quickly. That level of support is something we’ll never forget. 🍽️ Dining That Surprised and Delighted Us The restaurants were a highlight all on their own. Secrets Maroma Beach offers a variety of gourmet dining options as part of its Unlimited‑Luxury all‑inclusive experience, and every meal we had was fantastic — fresh ingredients, thoughtful presentation, and service that made each dinner feel special. Whether we were enjoying seafood by the beach or a more upscale dinner in the evening, we never had a single dish that disappointed. 🏖️ A Resort That Truly Feels Like Paradise The resort itself is stunning. Spread across 500 acres of immaculate beachfront, the property is beautifully maintained, peaceful, and designed for adults looking to unwind. A few things that stood out to us: • The grounds are lush and meticulously cared for • The pools are gorgeous and never felt overcrowded • The rooms are spacious, spotless, and incredibly comfortable • The spa is world‑class — serene, luxurious, and worth every minute It’s no surprise the resort holds a AAA Five Diamond rating and consistently earns top reviews from travelers. ❤️ Final Thoughts We came for a work trip, but we left feeling like we’d had a true vacation. Secrets Maroma Beach is the perfect blend of luxury, comfort, and heartfelt hospitality. Between the breathtaking beach, the exceptional service, and the way the staff cared for us during our minor injury, we felt safe, relaxed, and genuinely valued as guests. We’re already talking about when we can return — not just because the resort is beautiful, but because it made us feel taken care of in a way that’s rare these days. If you’re considering a trip to Mexico and want an adults‑only escape that delivers on every promise, Secrets Maroma Beach Riviera Cancun should be at the top of your list. We can’t recommend it highly enough.