Secrets Maroma Beach Riviera Cancun

Gorgeous hotel , resort is spotless with lots to do and excellent food and service ! Rooms were lovely and immaculate , beach was beautiful overall atmosphere was great. Thank you to Angel Lopez and Frances Torres our concierges for looking after us with any needs we had at the resort excellent service

We were there for a destination wedding. The resort is beautiful. The food is amazing. The staff are fabulous. I highly recommend it.

We had a great trip made even better by the staff. Bramdon our concierge made sure we had everything plus some more for our room. He even helped me get medication from a pharmacy that I forgot at home. All of the pool concierges were great, Edy, Manny, Manuel, Francisco. I loved getting my glasses cleaned everyday. Our pool waiters were there for every need, Eder, Ana, Julio. Carmen at the lobby bar was very welcoming and quick in getting our drinks. All of the staff go out of their way to make your stay excellent.

Just got back from Secrets Maroma and couldn’t have been more pleased with our experience. Went down for my wedding and shared the experience with nearly 50 of our family and friends. Everyone said the same thing: service was phenomenal and the food was some of the best at an all-inclusive. Alberto at the pool is The Best server around. He learned all our names within a day and then our specific drink orders soon thereafter. If you want to feel like a king or queen for a week at the pool, Alberto will make that happen. Also, the staff and servers at our wedding reception were all fully on their game. My wife and I never missed having a drink in our hand - and the same service was given to each of our guests. One guest dropped her straw and before it hit the ground someone was there offering her a replacement (no exaggeration). Shout out to Gloria who handled me, my bride, and daughters. She went above and beyond when it came to service. A big thank you to that entire service team for making our night one of the greatest. And that includes the MC and DJ duo. Secrets Maroma checked all our boxes and even turned some of our guests who never experienced all inclusives into believers and possible future repeat clients. Again, food was top notch offering lots of variety, service across the board was excellent, and resort offered everything needed to simply relax and/or be entertained. Highly recommended by this new married couple!

Overall very good. Staff is very helpful and friendly with special mention to our Spanish teacher Isabel and Gloria. Lots to do on the resort. Rooms are big and resort is well maintained. Service is excellent. Beach did suffer from seaweed so pool was busy but always found a chair. Buffet had a huge selection and food was very good. Nice the concierge had sunscreen available and umbrellas available to help tame the sun.