Secrets Maroma Beach Riviera Cancun

Angel Lopez, our building 23 concierge was amazing! He checked with us every day, sending us the daily schedule for the resort. He was extremely responsive when we had questions and very proactive about arranging our luggage for pick up. It was my boyfriend's birthday, and Angel was awesome, and secretly arranged for the restaurant we ate at to give him a birthday song and dessert. Our stay at the hotel was great! No fault of the hotel, but it's high seaweed season in mid-June, so the beach wasn't as pristine as some of the pictures. Room (building 23) was great, the air conditioning never failed. We were a 3 min walk from the pool, a 5 min walk from the beach and an 1 min walk from the lobby/restaurants. Definitely recommend! We loved the tequila tasting!

As a fan of Secrets Resorts in general and having visited many over the last number of years this was our first trip to Secrets Maroma and it did not disappoint. Everything was faultless from the property, the rooms, the amenities, food and especially the staff. Service was consistently excellent, nothing was a problem and any requests were dealt with immediately and to the highest standard. Buffet breakfast in Market Cafe was good quality and huge variety. The staff on the omelette station were excellent and remembered our custom orders after day 1. Fresh orange juice was always cold and delicious and the coffee was great for an all inclusive buffet. Poolside pizza was great and there were so many different poolside buffet set ups during the week for lunch we were spoilt for choice. Every dinner restaurant we tried was also great, we ate in each one bar the Mexican which we just happened to miss out on. Again, no request was a problem at any time. The Entertainment Team was also fantastic and there was never a time to be bored if you were looking for activities as well as a daily set up of lawn games that you could play independently whenever you wished. Housekeeping staff were excellent and extremely friendly, the room was always spotless and well maintained. The gym was a bit small but very well equipped for any workout we needed to do which for us is either crossfit style or strength workouts and everything was achievable with some minor adaptations or imagination. I wish I had kept record of everyones name that I encountered as every staff member was truly excellent. Katya our concierge was great and again, nothing was a problem for her. Yenny from housekeeping was such a friendly face every day and really took care of our room. Jessica and all the wait staff in the lobby bar were excellent and made fantastic speciality Irish coffee for one of our group on a few occasions. Overall an excellent resort, if you've been to Secrets Akumal, Playa Blanca, Playa Mujeres or Moxche and enjoyed it you won't be disappointed here.

Secrets morano beach service was phenomenal. Honeymoon suite was impeccable. Food was exceptional. Will be back

We just returned home from an amazing stay at Secrets Maroma Beach, and we’re already wishing we could go back. From the moment we arrived until the day we left, every aspect of our vacation exceeded our expectations. The resort itself is absolutely stunning. The design and décor throughout the property are beautiful, elegant, and perfectly maintained. What we loved most was how seamlessly the resort blends luxury with nature. Everywhere you walk, you’re surrounded by lush tropical landscaping, palm trees, wildlife, and gorgeous views that make you feel completely immersed in paradise. The beach is breathtaking, and the food was some of the best we’ve ever experienced at an all-inclusive resort. Every restaurant was beyond fantastic and the service was even better. Everyone was so friendly and kind. A special thank you goes to Marcelo, our concierge in Building 16. He was friendly, professional, attentive, and always made sure we had everything we needed. His service truly elevated our experience and made us feel genuinely cared for throughout our stay. We would also like to recognize Miguel, our preferred beach server. Miguel provided exceptional service every day with a warm smile and incredible attention to detail. Whether it was keeping our drinks topped up or checking in to make sure we were enjoying ourselves, he helped make every beach day perfect. And finally, a huge thank you to Luis at the pizza station. The pizza was absolutely incredible and quickly became one of our favourite meals at the resort. Luis was always friendly, welcoming, and consistently made delicious pizzas that had us coming back again and again. One aspect of the resort that deserves special recognition is the nightly entertainment. Every evening we were impressed by the incredible talent of the performers. The dancers, singers, musicians, and band members put on truly professional shows night after night. Their energy, skill, and passion were evident in every performance, and the entertainment became one of the highlights of our stay. The level of service throughout the resort was exceptional. Every staff member we encountered worked hard to ensure guests had an unforgettable vacation, and it shows. Between the stunning property, incredible food, amazing entertainment, beautiful natural surroundings, and outstanding staff, Secrets Maroma Beach has set a new standard for what an all-inclusive resort can be. Thank you to Marcelo, Miguel, Luis, and the entire Secrets Maroma Beach team for giving us such wonderful memories. We cannot wait to return!!!

Such a great place to stay. One of the better Secrets resorts I’ve stayed at. Roger Arroyo took care of all of our needs. The whole staff was awesome. I’d go back tomorrow