Secrets Maroma Beach Riviera Cancun

Secrets Maroma was absolutely beautiful! Super amazing and attentive staff. Especially our concierge, Roger, and poolside waitress, Isomar. The housekeeping was also extremely impressive. Great food and fun activities!!

Friend and I came for a girls weekend and it could not have been better! The staff was wonderful and we met fun people also on vacation. The property itself is so beautiful and lush. The beach is also great. Angel, our concierge was so attentive and ensured our stay was perfect. I would highly recommend this resort!

We had a wonderful stay. We love our room in the governor oceanfront suite. They view from room and pool were incredible. We loved all the activities and had so much fun. The food and presentation was great for all inclusive. We had some nice days on the beach then sargassum came in. The crew is amazing that does clean the beach , but mother nature is hard to beat. The activities team is amazing. They do so much. Housekeeping Was so good. The grounds are gorgeous. The staff is incredible. A special shout out to Estefani and Ana for helping us with our room. Estefani thank you!!! Bramdon our room concierge. Margharita hostess Luis at the pizza hut. Hugo omg so sweet. Ezekiel our beach concierge. Francisco at the bourdeax. Carlos, Edmundo and Alfredo for Preferred. Marcelo for activities and Aurto. Raul for Asado night. Sari for housekeeping. Leo for beach/ pool service. Melanie for El Patio and Bernado for Portfino . They all went above and beyond and made our trip so special. Thank you Ps I could not upload all my pics so it will be on Google.

First time to Secrets Maroma for my wife and I. The resort was beautiful and kept very clean and well cared for. From the moment we arrived we were warmly greeted and felt very taken care of. The check in was smooth and quick. We were given lots of information about the resort and where all of the dining facilities were. We were taken to our villa and the room was amazing. The resort is fairly isolated from the main Cancun area. You are in a jungle and the temps and humidity are both high. In June the humidity is very high. The resort always has something going on throughout the day and night. Even though our villa was close to the main building of the resort, we did not notice any noise. Since this is all inclusive your meals and drinks are included. If you want anything else you will need to spend some money on higher priced bottles of wine and tequila. Secrets is an adults only club. No children running around. They do have family resorts as well, but this one was adults only. Each villa has their own concierge on the first floor. Our concierge was Hector Arenas. He was just great. Anything we were curious about or any reservations we needed he was able to help and guide us through the process. He was able to get us a cabana for one of the days we were there. He helped make our trip worry free. All of the staff was friendly, warm, and inviting. The pool area was wonderful and had lots of seating available. The beach had white sands. There is a swim up bar in the pool area and a bar on the beach for you to get drinks both alcoholic and non alcoholic drinks from. There was only one restaurant that required reservations. You only need reservations for the tempanyaki table. We did a Rock Lobster dinner one of the nights we were there. It was extra but well worth the price. A 5 course dinner the included steak and lobster and a live band playing while we had our meals. The steak was cooked to my liking and the lobster tail was delicious. This is a club and if you go there you will be asked if you want to join. We are members of Unlimited Vacation Club and members of the World of Hyatt. We look forward to our vacations and they have made it easy for us to relax and enjoy the resort and our vacation.

Where to even begin ? We had the most amazing holiday in the most fabulous resort. Accommodation was first class as were all the restaurants, bars, entertainment and activities. All the staff were absolutely fantastic but need to give a very special mention to the following - Our breakfast waiters, Freddy, Alehandhro, Roberto and Lucio. Our poolside host Hugo and wait staff Ana and Julio. Entertainment team Oscar, Angel & Alehandra. Pizza chef -Luis, Seaside Grill waiters, William and Salvador, El Patio & Terraaza - Hector, Portofino -Angel, Himitsu -Antonio. Also in housekeeping, Efrain and Santa and our lovely concierge Hector in block 14. All of the above mentioned together with many others have made Secrets Maroma a place that we can’t wait to return to for many many more memorable vacations.