Secrets Maroma Beach Riviera Cancun

This is one of the best resorts I've ever stayed at in Mexico! And I vacation in Mexico about twice every year. 5 star all the way. Each and every staff member was excellent, friendly and helpful but I would like to specifically mention Hector (server at La Terrazza restaurant), Valeria and Angie at the front desk, Grecia (pool server), Ismar (oceana server), and Armando (Amstar rep at the front desk). They all made my stay exceptional! From the welcome champagne to the surprise customized celebratory cake at dinner from the staff this resort is top tier. I came on this trip alone to celebrate getting my dream job and throughout my stay the staff was congratulating me and making me feel special. The property is gorgeous and the attention to detail is something other resorts lack. Also, the quality of the food and drinks at this resort sets it apart from the rest. I never ate at a buffet here, the restaurants and chefs who work there deliver a luxury dining experience at every restaurant with amazing food. The best duck and octopus I've ever had. Also at the poolside restaurants and snack bars they make all the hot food as it's ordered, no buffets. I had an amazing and fresh chicken wrap. There was a woodfire pizza oven with amazing pizzas right by the pool. I also got room service for breakfast one morning and they brought it in and set it up on my balcony. Amazing! The infinity pool and the other pool are beautiful and so is the beach. There was a little sargassum but it's the high season for that in this area and i understand it. But every day they worked hard to remove what they could and the beach was still stunning with beautiful views of the blue water, soft white sand and nice tiki cabanas for shade and to put your things. They also have servers out there and by the pool bringing you drinks. The room was gorgeous, clean and comfortable. I felt that this resort truly thought of everything a guest may need or want and that's hard to do. Everything was 5 star and I will most definitely be back for a longer stay next time! Thank you for the wonderful experience!

This was our second time at Secrets Maroma Beach and again it did not disappoint. In fact it was even better! First, thanks to our thoughtful, thorough and kind concierge Marco. Your help and kindness are so appreciated. The food is amazing, French, Italian, Hibachi, Mexican, seafood and outdoor dining. The breakfast buffet had endless delicious options and the wait staff is exceptional. Pool dining is great…burgers, dogs, nachos and brick oven pizza. Every day a delicious Mexican buffet in the garden and every night tacos near the World Cafe. I had to ask for the seasoning recipe it was that good. Coco Cafe is open 24 hours for sweets, coffee, milkshakes and the best cappuccino. The entertainment staff was above and beyond the best of any resort we’ve been to. The activities are fun and varied, everything from water aerobics and kayak tours to macrame, dance lessons, sip and paint and other painting techniques, crazy pool games, and more. But most of all a special thank you to the entertainment staff…Oscar, Emmi, Alejandra, Fritz, Didier, Omar, Marcelo, Angel. Apologies to anyone I left out…you all made our vacation one to remember. We definitely want to visit a third time.

This resort is fantastic! We were there last year and loved it so much came back this year and it was even better. There were improvements and upgrades to restaurants and the new buffet venue is beautiful. There are activities during the day you could join or just lay by the pool or beach. The food is outstanding and there is plenty of options during the day and night. Cocos hits your sweet tooth along with coffees, milkshakes and ice cream and is open 24hrs. The staff are wonderful starting with Marco our concierge who’s was from day one warm and ready to take care of what ever we needed. The entertainment staff are by far the best! Oscar,Fritz,Emmi, Marcelo and Alejandra who did activities from water aerobics to art acttivities and salsa lessons. They are great and made it fun to participate. Also Armando Coda the Mentalist something you have to experience for yourself. And the staff at Cocos always a smile and a few laughs and Spanish lesson. We are planning on returning soon and can’t wait. If you’re planning a trip to Cancun this is a must place to stay!

This was my second time visiting Mexico and my first at Secrets Maroma Beach. I was absolutely impressed by this resort and the staff. The beach is stunning, soft sand with plenty of shade or sun. We couldn’t tell much difference between the preferred and regular lounge areas on the beach, the quality of service & space was excellent in both areas. At the pool, there were so many options to sit right at pool entryway, the pools were heated and large. Drink service was easy and often. We were preferred and our concierge for the building was Marcelo. He was so thorough showing us everything in our room, made it easy to enjoy. He was very accommodating even offering to draw a bath if we wanted it. Louis and Zayda checked in on us daily to ensure we had what we needed. We enjoyed the amenities so much I don’t think we had too much to request but they did ensure we had ice for our champagne and were so kind. The food was exceptional, we enjoyed all the dinner options but if you book preferred be sure to check out the preferred lunch by the pool, you won’t be disappointed. I used the gym a couple of days and Really had a great workout . We even participated in the Spanish classes on the beach. The property offered so many activities during the day and great shows in the evening. Our favorite was the Rovk Show. I will return soon, this time with my husband as this trip was myself and my sister.

Our third stay at Secrets Maroma was absolutely fabulous from arrival to departure. We were so happy to return and see all the beautiful renovations and improvements since our visit last year. The new breakfast restaurant is wonderful, and we especially loved spending time at the Seaside Grill as well. What truly makes this resort so special, however, is the incredible staff. We would like to sincerely thank all of the hardworking employees who made our vacation unforgettable. A special thank you to our favorite restaurant staff: - Angel at the Italian restaurant for his outstanding service and warm personality. - Pablo at the French restaurant for making every dinner such a pleasure. - Rebeca for preparing the most delicious omelettes every morning. - Gabriella, manager of the Seaside Grill, for her warm welcome and excellent hospitality. - Fredy in the breakfast area for his service with a smile and genuine interest in his guests. We would also like to give special recognition to Edy, the pool concierge, who was always there to help set us up comfortably poolside with kindness and attention. And of course, a very special thank you to Katya, the concierge of Building 15, who does a truly fabulous job. Thank you for all your help, attention, and outstanding service throughout our stay. From the bottom of our hearts, thank you to the entire Secrets Maroma team for another unforgettable vacation. We are already looking forward to returning again!