Secrets Maroma Beach Riviera Cancun

Our couples trip to Secrets Maroma Beach can be summed up in a single word; service. At every turn we were greeted with a smile. With every request we were assured it was their pleasure to assist. Rooms were spacious, cool and well kept. The vibe at the pool was fun, yet chill. Food and drink were excellent and the nightly entertainment was solid; though they should let the karaoke keep going if the crowd is into it.

This resort far exceeded our expectations. The beach was clean soft white sand. The pools were beautiful and had great cocktail staff all around who were prompt but also so friendly. Cudos to Balbina - look for her. Top shelf alcohol and Coke not Pepsi. Music at pools was relaxing . . . Not overpowering. Vibe was classy chill not obnoxious. We loved it. Food was much better than most any resort or cruise and far better than any all inclusive we have visited. We did not have a mediocre meal. Presentation was unbelievable. Rooms were clean and stylish. Slept great. The friendly yet professional staff set this resort apart from others. Our concierge, Angel was so helpful and cordial. He took care of any issue before we could even ask. Highly recommend for adults only.

This was our first time at secrets Maroma and it didn't disappoint. The resort itself is very well maintained and the people couldn't have been friendlier. The beach is incredible. special mention to our concierge in building 27 Marcelo, who greeted us each morning with a smile and always asking if he could do anything for us. We also want to mention Naomi in housekeeping who worked very hard each day. Ana on the beach was always there to offer drink and food service right to your cot - all with a smile. We will definitely return.

This resort was amazing -- the best one we've ever been to. Everyone was so friendly and accommodating, from Francia, our concierge, to the entertainment team, Isabel and Fritz, to the serving staff, Alberto, Ariel, and Miguel, and many others whose names I don't remember. The food was all top-notch, and getting into the a la carte restaurants was a breeze. The grounds were beautiful and well-kept. The only thing small complaint I have is the wine portion of this vacation. The house wines were just okay, and you could only get them by the glass through room service. Upgrading this part of the vacation would be inalignment with what else this resort offers. Also, sometimes the drinks seemed watered down -- the upside of that was that there weren't any really drunk people, as we have experienced at other resorts. We had a great time and will definitely return to this resort.

Beautiful resort and well-maintained property, featuring amazing food and service, fun entertainment staff, great pools, and a spectacular beach. Our concierge, Roger, made the experience feel very personal and special. We went for a preferred swim up room and greatly enjoyed the perks, including preferred lounge and beach club access - ensuring we always had a comfortable spot at the beach.