Secrets Maroma Beach Riviera Cancun

We had an absolutely wonderful stay at Secrets Maroma Beach! From the moment we arrived, the staff made us feel welcomed and truly taken care of. A special shoutout to Roger, our concierge, who went above and beyond to make our stay pleasant and stress-free. He made sure all of our concerns were addressed and checked in with us throughout the trip, which we really appreciated. The food at the resort was absolutely amazing, with a wide variety of delicious vegetarian options that made every meal enjoyable. The nightly shows were incredible and added so much fun and entertainment to our evenings. Overall, the staff was amazing and the entire experience exceeded our expectations. We would highly recommend this resort and can’t wait to return!

My wife and I had spectacular time at this property. It was our first time at a Secrets resort and the service was beyond great! Alberto, Ruben, Manuel at the pool were exemplary. Our concierge, Marcelo was super helpful with everything from spa to dinners! The food was incredible and the room was great! Beach is stunning! Would go back again for sure!

Our four nights at this amazing resort was a near perfect experience. Starting with our check-in inside a private office with welcome drinks. We had an upgraded preferred status and every minute felt special and curated specifically for us. Roberto was our concierge in Building 25. He kept us informed of events and handled every request seamlessly, and went out of his way to make my birthday unforgettable. Our room was beautiful, spotless, and offered a stunning view of both the pool and the ocean. In the restaurants, Alberto cooked our teppanyaki meal, he made it fun and had our entire table laughing with his jokes. On my birthday, Roberto arranged for me to have a birthday cake and Bernardo presented a cake with fireworks and the entire staff sang to me. Several birthday surprises appeared during our stay, a true reflection of Roberto’s attentiveness. Our waiter by the pool, Marvin, was very attentive and kept refilling the coconut I had because he saw how happy the tropical drinks made me. He made sure we knew they were serving seafood and paella by the pool. There were always plenty of chairs at the preferred beach area and quick service for food and drinks. Oscar went above and beyond. He patiently taught us salsa and then chatted with us during the Superbowl party and the casino night. He made us feel like we were part of the family and that we weren't just regular guests, but friends. I did not catch her name but the violinist at the buffet played beautiful music that made each morning feel calm. This trip will be something we remember for a long time. The people make this place special. Thank you Roberto, Marvin, Bernardo, Alberto, and Oscar. We left feeling celebrated, cared for, and already looking forward to returning.

Our concierge, Francia, was so friendly and helpful! The beach is beautiful and the pool is just as gorgeous…the service here is fantastic! My only recommendation is lose the violins!! I’m excited to come back … my favorite Secrets resort!!

WE HAD 3 COUPLES IN OUR PARTY. TWO COUPLES HAD NEVER BEEN TO A SECRET'S RESORT. THE CONSTANT COMMENT WAS " THIS IS SO NICE AND THE SERVICE IS EXCELLENT." OUR CONCIERGE ROGER WAS VERY ATTENTIVE AND WAS EXTREMELY HELPFUL. JESSICA IN THE LOBBY BAR WAS ALSO EXCELLENT. ANTONIO IN THE ASIAN RESTAURANT DID A FANTASTIC JOB. WE WERE VERY PLEASED AND WILL RETURN SOON.