Secrets Maroma Beach Riviera Cancun

The accommodations and food were great. The highlight of the trip was the friendly staff. We had a wonderful vacation and would recommend this resort. I would like to give a shout out and thanks to Roger and Roberto on the concierge team as well as Ana and Wilberth at the pool who provided great service!

Secrets Maroma is a very nice, all-inclusive hotel. The property is well maintained and was nicely decorated for Christmas. The rooms are very pretty, “Tulum style vibes” and spacious. Had the swim out room which was nice, however the pool was too cold for swimming (not heated). The staff at the resort is friendly, and the service is great. Overall, the food at the resort was good. The buffets for breakfast and lunch were not large, however, there is a variety of foods and something for everyone. The restaurants were good, enjoyed the French & Hibachi / Asian best. Did not get to try all of them. Near the pool / beach they had lunch options as well, pizza & a grill. In addition, beach service was available which is great. In addition, Coco cafe for coffee & a snack is open 24/7 as is room service which was nice. The beach offered plenty of palapas & shade and wasn’t really an issue to find a seat. The beach is pretty, there was hardly any seaweed (December isn’t seaweed season). There were some waves (at times fairly large). This clearly isn’t the resorts fault, just mentioning for informational purposes. The entertainment was fine. The theater was closed for construction so it was around the pool, but I think construction is finishing up soon. They did have some other activities for guests throughout the day that I have not seen at other resorts, and “rainy day” activities were offered which is nice. Overall, a great resort!

This is 3rd resort in Cancun have been to in last five years and by far the best. The grounds were well maintained with lush foliage. Customer service was impeccable from restaurants, house keeping, and each person greeted you with smile/hello. The Ocean View room was better than we anticipated, bonus. The entire resort was kept clean and stocked worh amenities. The shows each night were great as well. The calm tone of resort fits our lifestyle, from music volume to other patrons. The cost of trip was comparable to other resorts stayed at previously, but definitely better value. The 5 Diamond Award they receive each year is well deserved

Adrian, our concierge, was awesome! We really enjoyed our time at Secrets. Will definitely visit Secrets Maroma Beach again.

Best resort I’ve been to! So much to do, eat, and drink. Nicest staff! We have nothing bad to say at all about our trip!! Will definitely go back