Secrets Maroma Beach Riviera Cancun
Playa del Carmen, Mexico
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About the Hotel
The leaves of tall palms rustle in the gentle Caribbean breeze as the fragrant aroma of tropical flora fills the air, beckoning guests to explore the paradise that is Secrets Maroma Beach Riviera Cancun. This adults-only all-suite playground invites guests to pursue every indulgence while being pampered by an attentive staff in a breathtaking setting along the coast of the Yucatan Peninsula. Suites are designed with a focus on simplicity and romance, with four-poster king beds or two double beds, in-suite Jacuzzi for two, and private, furnished terrace. Swim-out suites provide direct pool access, while all rooms are elegantly appointed with thoughtful amenities. Guests who download the Secrets Resorts and Spas app enjoy Unlimited Connectivity during their getaway, including free wi-fi anywhere on the resort, free calls to the US, Canada, and landlines, and access to dining menus, restaurant times, and facility information. Every guest of Secrets Maroma Beach receives the royal treatment, but Preferred Club members enjoy an extra hint of luxury, including afternoon hors d'oeuvres, daily continental breakfast, and access to the Private Preferred Lounge.
Location
Secrets Maroma Beach Riviera Cancun
Km 324-342, Villas del Mar, No. 3
Playa del Carmen, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Adults Only
- Dining
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Beach Waiter Service
- On-Site Amenities
- Concierge
- Fitness Center
- WiFi
- Game Room
- In-Room Amenities
- Turndown Service
- Bathrobes
- Hair Dryers
- Satellite Television
- Activities
- Kayaking
- Sailing
- Tennis
- Beach Volleyball
- Mini Golf
- Nearby
- Shopping
- Restaurants
- Golf
- Interests
- All Inclusive
- Beach
- Collection - Hyatt Inclusive
- Honeymoons & Romance
- Spa
- Summer Getaways
Reviews for Secrets Maroma Beach Riviera Cancun
Perfect Beach, Outstanding Service, and an Unforgettable Stay
We had an absolutely fantastic stay at Secrets Maroma Beach and were truly impressed from start to finish. The rooms were beautiful, well-designed, and more than spacious enough to feel comfortable and relaxed. The beach was simply breathtaking – the water was wonderfully warm, crystal clear, and had that stunning turquoise color you dream of. There were always plenty of sunbeds available at the beach, no matter what time of day we went. The pools were also excellent – very well maintained and, unlike some other Secrets resorts we’ve experienced, pleasantly calm and not overly loud. The food was outstanding across the board, with great variety and consistently high quality. What really made the difference, however, was the exceptional service. Every single member of staff we encountered was incredibly friendly, attentive, and genuinely welcoming. A special thank you goes to our concierge, Angel, who was extremely attentive and made sure we had a truly memorable and seamless vacation. We would absolutely return and can highly recommend this resort.
weyland_marcel - Berlin, Germany
Secrets Maroma
Angel Lopez was great! Amazing service and made our stay memorable
Sherpa12274793440
Pleasant stay with a few drawbacks
The resort is nice and the food is delicious, but a few aspects fell short. The morning after check-in, we received a 9:45am call from sales team about a voucher, which disrupted our rest, unsolicited sales pitches aren’t ideal on vacation. At Seaside Grill, we ordered lightly, but staff repeatedly pointed out certain items were sides, which felt unnecessary and a bit impatient, YES we know it’s all-inclusive, but I simply don’t like to waste food. At checkout, it took about 20 minutes to retrieve our one bag, nearly making us late returning our rental. We also didn’t receive a welcome drink at check-in, only realizing later when we saw other guests being offered one. Overall, the room was comfortable and most of the beach and restaurant staff were friendly and enthusiastic. However given these issues and the many nearby options, we’re not sure we would return.
Jenchaonyc - New York City, New York
10/10 food, service and overall experience!
Room, food, service, beach were all excellent! 10/10! We’ve been to many all inclusive resorts on Riviera Maya and Secrets Maroma is tops! Our personal concierge Marcelo Marin was attentive to our every need. The restaurants/food was 10/10.
Dan F
Really a great vacation
Beautiful resort, great food and entertainment. Couldn't ask for more. Service was exceptional. Would go back again.
Kevin M
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