Secrets Maroma Beach Riviera Cancun
Playa del Carmen, Mexico
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About the Hotel
The leaves of tall palms rustle in the gentle Caribbean breeze as the fragrant aroma of tropical flora fills the air, beckoning guests to explore the paradise that is Secrets Maroma Beach Riviera Cancun. This adults-only all-suite playground invites guests to pursue every indulgence while being pampered by an attentive staff in a breathtaking setting along the coast of the Yucatan Peninsula. Suites are designed with a focus on simplicity and romance, with four-poster king beds or two double beds, in-suite Jacuzzi for two, and private, furnished terrace. Swim-out suites provide direct pool access, while all rooms are elegantly appointed with thoughtful amenities. Guests who download the Secrets Resorts and Spas app enjoy Unlimited Connectivity during their getaway, including free wi-fi anywhere on the resort, free calls to the US, Canada, and landlines, and access to dining menus, restaurant times, and facility information. Every guest of Secrets Maroma Beach receives the royal treatment, but Preferred Club members enjoy an extra hint of luxury, including afternoon hors d'oeuvres, daily continental breakfast, and access to the Private Preferred Lounge.
Location
Secrets Maroma Beach Riviera Cancun
Km 324-342, Villas del Mar, No. 3
Playa del Carmen, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Adults Only
- Dining
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Beach Waiter Service
- On-Site Amenities
- Concierge
- Fitness Center
- WiFi
- Game Room
- In-Room Amenities
- Turndown Service
- Bathrobes
- Hair Dryers
- Satellite Television
- Activities
- Kayaking
- Sailing
- Tennis
- Beach Volleyball
- Mini Golf
- Nearby
- Shopping
- Restaurants
- Golf
- Interests
- All Inclusive
- Beach
- Collection - Hyatt Inclusive
- Honeymoons & Romance
- Spa
- Summer Getaways
Reviews for Secrets Maroma Beach Riviera Cancun
What we expected and then some!
My wife and I visited Secrets Maroma Beach this spring. We enjoyed our time on vacation. The property was very clean and inviting. There were plenty of activities each day (rain or shine) in the pool and around the property. The staff was very nice and loved to strike up conversations. I want to say a personal thank you to Roger Arroyo (Building 26 Concierge). Every time I walked by Roger, he greeted me as 'Mr. Graupman'. It always brought a smile to my face. I also want to say thank you to Victor (pool server). I gave him a $20 tip at the start of the day, and he kept the drinks coming. He started giving me bucket of beers to save a few trips ;-). We loved the variety of food options for lunch and dinner. All the food was amazing and there were plenty of options to choose from. The evening shows were spectacular! Each show was unique and was worth the stop during our evenings. Overall, we were very impressed with the property, staff, food, the beach, the pool, the activities, etc. We will come back again in the near future! Thank you Secrets Maroma and team!
Dan G
We went away with 200 other business partners. The hotel staff did a really good job with attending to our needs.
Everything from check-in to meals to service was exceptional. Our personal Concierge, Marcelo Marin, was extremely helpful with everything from questions about the hotel, to booking services at (The spa). He was fantastic.
Marcy W
Go here! Even better than the reviews say.
Amazing resort. Lots of variety of food. Staff that genuinely cares and an amazing concierge. Angel is the best! His attention to detail was impeccable. Will definitely visit again soon. Thank you! A+++
Chad A
All the fun!
Fantastic resort! Beautiful location and the staff was wonderful, very friendly and accommodating. Our concierge, Roberto in building 25 bent over backwards to get us anything we needed. The food was delicious, the pool and beach were clean and there were so many fun activities! We had a blast!
Rachel R
Good but not great
We stayed for 7 days at the end of March. Fist the good: the buffet is probably one of the best we’ve seen at an all inclusive, the rooms were lovely, beautifully decorated, spacious, and the whirlpool tub was large, the grounds are lovely but not really practical. The bad: not enough shade, the chairs around the pool have you packed in like sardines, the “quiet” pool is far too close to the activities pool, there essentially is no quiet pool. Overall the food was meh, slightly above average for an AI, the grounds are lovely but not practical, and they need more pools (maybe more “preferred club” pools to give a more exclusive feel). We moved to Exellence Playa Mujeres and we overall move satisfied at a slightly lower price point.
Danielle M
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