Secrets Maroma Beach Riviera Cancun

I simply cannot say enough wonderful things about this resort! While the property itself is beautiful and the food is consistently delicious, what truly keeps us coming back is the incredible staff. They treat us like family and make every single day feel extra special. A heartfelt thank you to Roger, our concierge, who checked in with us daily and made sure anything we needed was promptly taken care of. On his days off, Bramdon, our longtime favorite pool attendant turned fantastic concierge, continued that same level of exceptional care! At the Barefoot Grill, Ruben is truly the BEST! Every day we enjoyed fantastic lunches and even afternoon snacks! Thank you for always going above and beyond!! Juan Mora also took wonderful care of us during the Tuna Lunch, at Oceana, and at the Rock Lobster Dinner, so delicious and thank you!! I also have to recognize my favorite staff in the Lobby Bar, Carmen during the day and Jessica at night. You both have been wonderful to us since our first visit to Maroma! You make every visit a joy!! Poolside service was outstanding as well, we were never without a drink (or water!) thanks to Alberto and Balbina, who took such great care of us. At breakfast, Alejandro was always happy to see us and made even breakfast lots of fun!! Evenings were just as memorable, with amazing dinners each night. One of my favorites is always Himitsu, where Jesus prepared absolutely delicious sushi. Thank you, Rodrigo, for checking in with us throughout the week. Our meals were delicious!! And finally, it’s always a pleasure working with Janet, the wine & tequila concierge, such a great addition to the experience! We are already looking forward to our next visit!

We had an excellent experience with our wedding and got amazing photos. our wedding planner Rifkele Lopez and photographer Isaac Arenas did an awesome job ensuring we had a great day and had amazing photos!

Excellent facilities. Excellent service. My favorite spot The Preferred bar next to the beach. Alfredo is amazing!

Simply Perfect in every way! This is our 11th visit and we will be back many more times. For us everything is perfect! People who made our trip memorable are: Beach-Franco,Luis, Renee,Wilburth El Patio- Dante and Gabriela Preferred Club-Margarita, Mateo,Carlos,Gabriela,Carlos We love Roberto and Brandon who are the best Concierge! This resort is home to us with all the luxury and customer service most everyone knows us or remembers us which makes us feel like family ❤️

I relied on the excellent 5 star reviews on Trip Advisor to choose Secrets Maroma Beach as our destination for my husband’s 60th birthday and am so glad that I did!! The resort is absolutely beautiful. We were lucky enough to stay in a preferred club honeymoon suite oceanfront room and it was amazing!!! So spacious with gorgeous ocean views. We had the most wonderful butler Bramdon who arranged for us to have room service daily. It was so nice to start the day with fresh fruit, pastries and fresh coffee in the comfort of our room. Brandon was attentive and always made sure he checked on us daily and helped us with anything we needed. He definitely enhanced our stay - thank you Bramdon!! The service and food were outstanding. We splurged for a pool cabana one day which was so worth it and also had massages at the spa which were excellent!! Staff members we would like to recognize for their outstanding service include: Jimmy waiter at Bordeaux and seafood restaurant Catalina at our pool cabana - thank you for the happy birthday cake and singing!! Sebastian our waiter at Bordeaux Nicoletta the hostess at Bordeux Eric at the swim up pool bar Johanna with activity team - so sweet!! We have traveled to many all inclusive in Jamaica, Mexico and Punta Cana and Secrets Maroma Beach ranks among the best resorts we have been to. Highly recommend and we hope to return in the future.