Secrets Maroma Beach Riviera Cancun

Top quality luxury adults only experience. This hotel had amazing food, beautiful lush grounds, one of the best spas I have ever gone to, exceptional service, great activities and entertainment team and the best service I’ve ever had at an all inclusive resort. Special short out to my concierge Bramdon Gomez for making my birthday so special. The gluten free choices were plentiful and the tuna snoring lunch with a fresh tuna was something special to be seen. I can’t wait to go back here. The experience is excellent whether you’re in the preferred club or not.

Maroma is rated 5 star and deservedly so. The hotel and grounds are beautiful! The food was plentiful, varied and of an excellent standard. In particular I enjoyed the Asian restaurant and the Beachside Grill. We visited the Coco coffee cafe daily as their selection of cakes and pastries was great! The evening entertainment team put on excellent shows and every night there was something on to suit everybody- live classical music, acrobatics, rock shows, disco and more. The staff went out of their way to be helpful and courteous. In particular Angel our Concierge went above and beyond sourcing milk and t'bags to be delivered daily to our room. Definitely somewhere we would come back to.

A beautiful hotel, grounds and beach, with excellent food at a choice of restaurants and smaller outlets and bars. There was live music in the mornings and evenings as well as professional standard live shows held in the theatre, with popcorn!! All to a very high standard. The acrobatics were superb and I enjoyed the acoustic duo Martha and Coco. The staff were very friendly and helpful and each block had its own concierge. Ours was Angel who ironed out any niggles and arranged for us to have English tea in our room instead of coffee. The morning sunrise from the World Cafe were perfect. A memorable stay.

We have just returned from this amazing resort and I really dont know where to start. We went to celebrate our Golden wedding and we wanted 'special' and that's exactly what we got. It was wonderful. What a great choice for food. Each and every restaurant was fantastic, both for food and staff. Talking of staff. We have never been anywhere where the staff have been so lovely, so attentive and generous of their time. A big thanks to them all. Too many to mention. Each 'block' of suites has it's own concierge. Ours was Marco. We found this arrangement to be really useful when needing any questions answered. Everyone is made to feel special. Lots of things to do in the daytime , if you want them, but no pressure if you want to just sit and relax and enjoy one of the two pools or the beach. My husband and I are not normally beach people but it was so nice to sit there - watching the Caribbean sea, walking along the beach or reading or sunbathing. Waiters around for drinks when needed. Again, always so lovely and friendly. Also there's things to do on the beach if that's your thing. The two pools are really nice and you can always get a sunbed regardless of time of day so no need for that early morning dash with the towels. Again waiters at your beck and call. The evening entertainment is really good and we enjoyed many of the shows. I must mention the gardens. They are immaculate and so well cared for, it was a joy to walk about and to listen to the birdsong that we don't hear in the UK. I was near to tears leaving and we will defiantly be back. Thanks Maroma beach resort, you made us very happy.

Special thanks to Balbinna pool waiter, Danni Portafino hostess, Waiters Alexis and Manny and hostess Margarita at Preferred Beach Club and Preferred breakfast and Lucio buffet waiter.