Secrets Maroma Beach Riviera Cancun

Our stay at Secrets Maroma was absolutely incredible, but what truly made this trip unforgettable was the extraordinary kindness and care shown by the staff. I am a breast cancer survivor, and during our trip the team planned a surprise that completely overwhelmed me in the best possible way. They secretly coordinated with my friends to record messages celebrating my journey and recovery. They spent their own time helping put everything together, and then surprised me by inviting me on stage during one of the evening shows and playing the video in front of everyone. It is seriously one of the nicest things I’ve ever experienced and one of the nicest things that has happened to me. The video was filled with heartfelt messages from people I love, and the audience’s support and encouragement made the entire experience feel like a dream. It is a memory I will cherish for the rest of my life. I want to give special recognition to Isabel Rabelo, who was the mastermind behind the entire surprise and even stayed after hours to make sure everything came together. Thank you to Leonardo Somohano for recording the videos, Daniel Macuil for helping host the event and for the thoughtful souvenir, and DJ Daniel for putting the video together. What you created was so much more than entertainment—it was a gift that touched my heart in a way I will never forget. The entire resort was beautiful, the service was exceptional, and the staff consistently went above and beyond. But it was this act of kindness and compassion that made Secrets Maroma stand out from any resort I’ve ever visited. Thank you for creating a memory that my friends and I will treasure forever.

Excellent property with plenty of daily events and restaurants. Everyone was accommodating and made sure we were well taken care of. Angel, our concierge went above and beyond daily to make sure there was nothing else we needed. Besides check-in, there was no pressure to do a timeshare presentation.

The service was unmatched by any place I've ever been, and the food and pool were fantastic. Can't recommend this resort any higher.

We went for our honeymoon and had an amazing time! Everything was so clean and peaceful. The staff was so kind and friendly! The swim out room was such a dream and the room service was so nice! The drinks were great!

My wife and I recently returned from a wonderful, one week stay at Secrets Maroma. It was our second time there, and we will definitely return in the future. Yes the resort is beautiful, the food is amazing, and the “extras” are limitless. But, in my opinion, what really sets Secrets Maroma apart is the staff. The culture this staff has created, made it seem to put all of the guests in a good mood and ready to meet others and have fun. Our concierge, Angel Lopez, went above and beyond for us, at every opportunity. Not only did he meet our every need, but at each encounter, he asked if there was anything else that he could do. The activities staff was really something. Oscar, Angel, Omar, and Monica made every activity fun. I’m sorry that I didn’t get more names because they all were great. We brought books to read, but set them aside to enjoy the many activities with our new friends and the incredible staff. Our pool server, Dario, made sure our drinks were never empty. And always had a welcoming smile. We highly recommend Secets Maroma!