Secrets Maroma Beach Riviera Cancun

It was a great experience, Angel our concierge has been very helpful every step along the way, absolutely perfect experience

We had a great experience at this secrets but there are two very important things to mention 1. Do not spend the extra to go Preferred - the ONLY difference is the lounge/restaurant that is open for breakfast and lunch but has so few tables that at peak time there were at least half a dozen groups waiting to eat. There is no butler unlike other secrets and instead one concierge is shared between 36 preferred rooms. There is no restaurant booking process for anyone (again different to other secrets) and with no preferred pool the only separate are is the preferred beach which does not resemble any of the old pictures you see. It is as crowded and offers the same service as the non preferred section. 2. The resort is 100% focussed to the American market (which is fine if you know in advance) - the restaurants are the same as the other secrets but the individual menus are redesigned for the USA market. So for example if you are a current secrets customer you will see differences in the Mexican and Oceana menus a this resort - true regional options have been removed that you have elsewhere, Despite the above (which is for advice only) the resort is excellent and the services as good as any five star hotel we have stayed at. One word of warning - the dry cleaning charges are absolutely ridiculous so pack enough for your whole stay.

My husband and I went to Secrets Maroma beach for our honeymoon and we couldn’t have been happier. The hotel and grounds were beautiful, the food and drinks were great, and above all the service was fantastic. Angel was our concierge during our stay and was very diligent in making sure my husband and I had a great honeymoon and wonderful stay. I cannot recommend this place enough and I hope to return in the future.

Without a doubt, our stay at Secrets Maroma Beach was hands down the best vacation we have ever had. A few things that made it so great were the super friendly and accommodating staff. Luis and Zayda UVC Concierge gave us a full overview of the all the services and locations of the beach, pool and other activities available. The rooms were spacious, immaculate, and super comfortable. Walking on the beach and swimming in the warm water became a daily activity for us. The pool, complete with swim-up bar made for a fun way to quench our thirst. The grounds were lush and well cared for. Every where there were people available to help us with food, drink, directions and so much more. We ate at every restaurant and couldn’t decide which one was the best. They were all excellent. The morning buffet…anything and everything one can think of was available with chefs and service staff to help us at every station. Maroma Beach is an adults only resort which fit our vacation criteria perfectly. There is more than I can share in this review. Does it all sound too good to be true? Well, it is all true. Secrets Maroma Beach was truly the best of many vacation resorts we have ever visited. Totally recommend!

This resort was simply amazing! The food was phenomenal- every single meal we ate, from the restaurants to the poolside grills and buffets, was delicious! The staff were all really nice and accommodating. Our concierge, Erick, was great and went out of his way to ensure everything was to our liking. Dont skip the shows- the performers are extremely talented! The entertainment team really shows out, there are fun poolside activities during the day and different events at night for a wide range of tastes. If you're a beach person, this is the resort for you. The first few days we arrived there was a lot of seaweed in the water, which is obviously outside of the resort's control. They did rake the beach daily so it didnt accumulate on the shore. The beach is long, walkable, quiet, and feels private (even though it is public). We loved everything about this resort!