Secrets Maroma Beach Riviera Cancun

We've been to Secrets Maroma before so we already knew what to expect. However, we were presently surprised with all the love we received. Bramdon was our building Concierge & is by far, the ABSOLUTE BEST!!! He took care of us the entire trip. We were surprised with special lunches & dinners that far exceeded our expectations. He communicated with us every day. His services are always top notch & professional. Bramdon treated us like family 😁 and that is why we love Bramdon! Rodrigo was outstanding! He really made sure that everything was going perfect, every day. Mauricio & Hugo, the pool Concierge guys, always made sure we had lounge chairs & fresh towels. Never gave us a hard time about leaving to go eat, get a massage or simply to go to the room for a refresher nap. Efrain, our specialty dinner waiter, was on point, as always! His service was outstanding. All staff were great & the service, all around, was excellent! The only downfall this trip was the theater & night club were closed for renovations. Shows were still going on in the lobby but its not the same as in a theater. The nightclub has never been open since we first visited Secrets Maroma in 2021.

We had a wonderful stay at Secrets Maroma 12/6-12/14/25. Our concierge Bramdon went above and beyond to make our stay magical. He arranged several suprise dinners and was always making sure we were taken care of. Thank you Bramdon for treating us like family. Thank you Rodrigo Chávez (food and beverage manager), Juan Mora (chef), Angel (bartender at swim up bar, Felipe (Himitsu waiter), Mauricio, Edy and Hugo pool concierge, Efrain (romantic dinners). The only let down was the nightclub and theater were closed for renovations (they open on December 20th). All the restaurants, preferred lounge have been remodel. They have done a really nice job with the renovations. Secrets Maroma Beach is a beautiful resort. We will see you again soon.

Absolutely loved our stay! The Italian restaurant was a true highlight—authentic flavors and impeccable service that made every meal unforgettable. Honestly, every restaurant at the resort impressed us with amazing food and top-notch service. The staff was a solid 10/10—friendly, attentive, and genuinely made us feel welcome throughout our entire stay. The drinks were incredible, perfectly crafted and refreshing. The pool and beach areas were absolutely brilliant, ideal for relaxing and soaking up the sun. The check-in process was seamless and welcoming, complete with a refreshing cold flannel and champagne on arrival—such a thoughtful touch! From start to finish, the whole experience was flawless. Can’t wait to come back!

Secrets is such a gorgeous resort and the staff are incredible! Angel was our concierge and he was very helpful. You will be waited on hand and foot. I enjoyed my stay and the beach.

Wonderful vacation from start to finish. The resort is in a perfect location, with a stunningly beautiful beach and fantastic pool and bar service. Our room was clean, comfortable, and thoughtfully serviced every day. The food throughout the resort was phenomenal and exceeded our expectations. A special mention goes to our concierge, Angel Lopez, who was truly exceptional—warm, amiable, and incredibly attentive. He helped us seamlessly book spa services, arrange transportation, and take care of every detail, always checking in daily to make sure we had everything we needed. It was genuinely a pleasure getting to know him. Every member of the staff we encountered was friendly, professional, and welcoming, making us feel valued at every turn. We couldn’t have asked for a better experience and would absolutely return.