Secrets Maroma Beach Riviera Cancun

My husband and I had a fantastic trip. This resort exceeded our expectations. First class food and service. The staff was exceptional! Huge shoutout to Leo, Danny and Isabelle who really got us up and having a great time enjoying all the fun activities this resort has to offer! Thank for everything, we will be back!

Our favorite resort in Mexico. We had a great time. The service was impeccable and the food was excellent. Will definitely return this year! Bramdon, our concierge, was fabulous. Jesus, at the Barefoot Grill, makes fantastic fish tacos, and was more than accommodating. Massage by Lily was the best I’ve ever had.

We absolutely loved our stay at Secrets Maroma Beach Riviera Cancun! The rooms were clean, spacious, and very comfortable. The beach is beautiful, and the pool area was just as impressive - perfect for relaxing. The food was also a highlight; every meal was delicious, with plenty of variety and excellent quality across all the restaurants. What truly sets this resort apart, though, is the outstanding staff. Every single person we encountered was kind, professional, friendly, and genuinely attentive. They consistently went above and beyond to make us feel special throughout our entire visit. The level of service here is exceptional and made our trip unforgettable!

Wow! What an amazing time. My cousin and I were supposed to stay at another hotel, but after a strange mishap, we ended up getting a last-minute reservation at Secrets Maroma -- and thank goodness for that! Secrets Maroma is a stunning resort with a wonderful staff and lovely amenities. Our concierge, Angel, was extremely welcoming, charming, and helpful. The room was fantastic. So comfortable, clean, and stylish. The pool and ocean were phenomenal. What a peaceful experience. I can't wait to go back!

We just returned from our amazing week at Secrets Maroma. This will be my lengthy. First off, this was our first Secrets and we were overall very impressed with the brand. This resort has exceptional reviews (trust me, I reads them all), but I think in reading them, based on reviews of other resorts, it set my expectations really high. This was a pretty standard all inclusive. Maybe we have been lucky with where we have chosen to travel but this fit right in, I wouldn’t say above and beyond. Neutrals - The lobby, grounds and rooms are all standard. Very beautiful and well kept. Wildlife is decent, but minimal, I only saw one resort cat. I think I was expecting something more grandeur with regards to the main building and the rooms, but they were on the mid-range of what we have stayed at. Pros - Entertainment and hospitality. They will go above and beyond to meet your needs. We didn’t require much but when we did, or the time we ordered room service, all was delivered quickly and they followed up to be certain everything was satisfactory. Our concierge was visible and constantly checking in, so they will go above and beyond to make your needs be met. Entertainment was top notch. We were here a week and didn’t even begin to discover all this resort had to offer. I saw a lot of feedback on men having to wear pants inside the restaurants but they have an outdoor dinner/show every couple nights, which allow shorts and are so fun and entertaining - we didn’t even get to try all the restaurants!! They keep you entertained throughout the day with fun little events like bracelet making, water aerobics, sushi making class, etc. They also have tons of activities at the sports bar, such as mini golf and other games. You will only be as bored as you want to be here! Beach was beautiful. No seaweed to speak of and very well maintained. Spa was also beautiful. We enjoyed a couples massage and the hydrotherapy. Best we have been to yet. Cons - Don’t book any services ahead of time. We did and found out rates are negotiable on arrival. Also the Bali Beds are really expensive and weren’t booked up every day. We paid $180 twice and then found out our friend negotiated their beach bed down to $100, so that rubbed us. I could understand if they were booked but both days we were either the only one booked or one of two. Also the second day we booked we didn’t have service until well after noon. We had to make the bed up ourselves, and even after that our server was not present. Also, the ‘relaxing’ pool is right next to the entertainment pool, so if you really want a quiet place to soak and lounge, you will need to book a swim-out room. Both pools were pretty active and lively. The upsells. We already upgraded to the swim-out room and paid for dinner on the beach and Bali beds and they come around trying to sell you front row seats to the night entertainment. With it you get upgraded beverages and food, and front row. But you can attend the night entertainment and eat the buffet and it’s just as good, so I didn’t appreciate being upsold for events that everyone could just go to. Otherwise, this is a solid choice for an all-inclusive. I would recommend it. I wouldn’t upgrade anything unless you want the swim out room and I would wait until arriving to book any extras to try to get an additional discount.