Secrets Maroma Beach Riviera Cancun

Loved every minute here! The staff was the best and the food was fantastic! Fun events daily were great too! The beach was well kept and clean, simply stunning!

Great Resort! The food, beach, pool, grounds, staff, room, amenities, the level of service - all was top notch. Everyone goes the extra mile - our concierge Felipe for our building was great and helped us get a reservation that we wanted, and he had good recommendations. The quality of service was great - they do the little things that make a difference. The only thing that could have been better was there were a couple of entertainment activities at night that weren't the best, some were good, some were not.

We thoroughly enjoyed our vacation at Secrets Maroma Beach. Everyone was very nice and helpful! It was peaceful and relaxing! It is definitely worth going back to for a great time! It is beautiful and they do a wonderful job of keeping the landscape immaculate! The entertainment is awesome as there is always something to do. I recommend this as the place to visit.

Beautiful resort but showing it age! We enoyed our stay here but were unaware the main pool bar area is under construction. Had we know that we would have picked a different Secrets resort to spend our vacation. It is not relaxing to sit by the pool and listen to construction. On a positive note the beach was amazing and the staff was friendly and accommodating.

Zayda, UVC Concierge - 10 out of 10, She was our first contact. Bramdon, B26 Concierge - 10 out of 10. Officially we only had him for 1 day. However, everytime we walked past, he had kind word and he did provide additional support as needed. Guillermo, B17 Concierge - Going far above. We give him 11 out of 10. He knows how to treat someone in the ocean front buildings. Roger, B17 Concierge for our last day was very good when Guillermo was on his day off. Roberto B25 Concierge - previous concierge, but he still remembered us. The entire E-team did great. I just could not do all the events, but they did well. Claudia as part of the E-team was the perky, and very business friendly. Janet the Wine Concierge - knows her stuff. She explained everything in great detail. Monica Moreno (Assistant to the General Manager). She made sure our stay was great. There are many names that I could provide, but in general everyone did a great job from Servers, staff, cleaning, cooking, to violin player. We tipped everywhere because we had great service. We have visited many UVC resorts on both coasts, Maroma Beach is our favorite even if the surveys say another resort is higher on Trip Master. The perks, the service, the people, and the commitment to correcting previous problems places this #1 resort in our minds.