Secrets Maroma Beach Riviera Cancun

Resort is absolutely perfect in every way. We always travel to all inclusives, and Secrets Maroma ranks at the top of our experiences. The resort - room is awesome, layout of buildings is great, pool area is fantastic with many food options right there so you don't have to leave the pool. Activities are plentiful. This is not a "party" resort, but there is always fun to be had. The shows are great, not corny like other places. We didn't experience the spa or the disco but wish we had the time to - only there for 4 days. Service - This is what makes the resort the greatest. Everyone can't do enough for you, from the beach service, pool service, activities, concierge etc everyone works above and beyond to make your stay the best. Everyone is so pleasant and genuine with their help. They even have a sunglasses cleaning service, an ice cream truck and a mango cart at the pool. Beach - for us this was the biggest disappointment. Unfortunately Sargassam had invaded the area. They had tractors dealing with it from sunup to sundown, but it was everywhere. We are beach people and hung out there 1 day. The rest of our stay we hung out at the pool. It is an awesome pool, but we were looking forward to the beach. This is something the resort cannot totally control, but they did a great job cleaning it up, but we wouldn't go in the water because of it. Food - was excellent. The breakfast and lunch buffets were great. There are areas around the pool to get great burgers etc. They had theme nights with great buffets outside. The sitdown restaurants were good. Had room service once and it was good. The drinks are excellent - not watered down or funny tasting. The coffee shop is a must do - we loved it there, and the desserts are fantastic. We would go here again...you can't be dissappointed with really anything.

We absolutely love Secrets Maroma Beach. Getting to the resort is easy, but it’s also secluded which I loved. The resort is clean, beautiful, lush and tropical. It’s peaceful and quiet, but also has a fun night life. The food was excellent. The shows were awesome. Our room was phenomenal. They think of every little detail both in the rooms and around the resort. The Service was top notch as well. Our Concierge (Marcelo) was very attentive as well as our cabana servers Alberto & Victor. They took excellent care of us. We will go back again and again. The price is well worth what you get in return. Cant wait til next time!

My beautiful wife and I have only been married about 12 years so of course we needed the honeymoon suite! I can’t say enough positive things about the week. The food was literally the best food I’ve ever had at an all-inclusive resort. We literally never stepped foot in the buffet atea and don’t even know what it looked like because all of the preferred breakfast was perfect. The lunch offerings around the pool area were amazing and every restaurant we tried was near perfection. The staff is extremely attentive and The drinks are always available and hand crafter to your liking. Everything inside and outside is always immaculate and manicured. Yes, there was some seaweed on the beach, but we did not let that affect our stay at all and they were constantly working to remove as much of it as possible. Roger was an excellent concierge and always did anything we requested immediately. Jessica pulled double duty in the main lobby bar and in the preferred lounge and always took great care of us, remembering us after the first nightand was incredibly sweet and nice. Eduardo in the preferred lounge was not only a great bartender, but went above and beyond to make sure we were taken care of as we had a nightly ritual of playing cards on their covered patio. Carmen in the main lobby bar was as nice as anyone we met and felt like speaking to an old friend. After the first few minuteswe spent with her. Fritz kept us entertained daily at poolside with games & Ruben went out of his way to prepare fish tacos for me at the poolside grill. Chef Francisco did an amazing job with the Tuna snoring event (google it) and not only remembered me when he saw me later in the Himitsu restaurant where he is the chef (try the gyoza!), but he brought me something extra special out to the table and the restaurant manager, Alan went above and beyond both times we ate there to make us feel special, even bringing us our favorite dessert from one of the other restaurants. Even the entertainment was better than we expected with the fire show, boogie nights & the poolside live music & the acrobatic show leading the way.

Secrets Maroma far exceeded our expectations. We were married here and it was perfect. Our wedding coordinators, Elizabeth and Rifkele were amazing. The resort is beautiful with top notch service. Our concierge, Marcelo went over and beyond and fulfilled every request. We are looking forward to returning in the near future.

We have been vacationing at Secrets Maroma since 2009 when the resort first opened and we have been so fortunate to have been able to return over 25 times. Best beach ever! We enjoy walking during vacation and the beach provides at least 5 km if not more with beautiful white sand and views (note, even though there may be some seaweed from time to time, it is well managed). The Beach Cabanas are one of the most valuable experiences and we would highly recommend booking one to anyone who plans to visit the resort. The team from arrival (Paula in particular), to the preferred club, those working in the many restaurants during meals, housekeeping, gardening, entertainment and the concierges are what have made our experiences so memorable every time we have been a guest. In particular this visit thank you to Bramdon our concierge in building 27, Manuel our Beach Concierge as well as of course Roger and Roberto, the concierges in buildings 26 and 25 and Guillermo in building 17. Also a thank you to Aidee who helped us as well with our trip!