May 21, 2017 for 3 nights for 2 adults.
Secrets Maroma Beach Riviera Cancun in Playa del Carmen, Mexico
The leaves of tall palms rustle in the gentle Caribbean breeze as the fragrant aroma of tropical flora fills the air, beckoning guests to explore the paradise that is Secrets Maroma Beach Riviera Cancun. This adults-only all-suite playground invites guests to pursue every indulgence while being pampered by an attentive staff in a breathtaking setting along the coast of the Yucatan Peninsula. Suites are designed with a focus on simplicity and romance, with four-poster king beds or two double beds, in-suite Jacuzzi for two, and private, furnished terrace. Swim-out suites provide direct pool access, while all rooms are elegantly appointed with thoughtful amenities. Guests who download the Secrets Resorts and Spas app enjoy Unlimited Connectivity during their getaway, including free wi-fi anywhere on the resort, free calls to the US, Canada, and landlines, and access to dining menus, restaurant times, and facility information. Every guest of Secrets Maroma Beach receives the royal treatment, but Preferred Club members enjoy an extra hint of luxury, including afternoon hors d'oeuvres, daily continental breakfast, and access to the Private Preferred Lounge.
The resort boasts nine eateries and seven bars specializing in everything from Western favorites to Pan-Asian fare, and savory, local seafood. Foodies who favor an even wider variety may find themselves enjoying a different delicacy daily with the Sip, Savor & See Dining Experience, which provides guests with the opportunity to sample the cuisine at 60 surrounding restaurants as part of the all-inclusive Unlimited-Luxury® package. Secrets Spa by Pevonia is a sanctuary for the senses, offering healing hydrotherapy, relaxing aromatherapy, and an array of massages and treatments that focus on pain relief, relaxation, and even skin care. Exciting events and nightlife options include the Stargazing Rock n' Roll Party, Desires Music Lounge, and an endless list of land and water activities. At Secrets Maroma Beach Riviera Cancun guests are welcome to try everything, or do nothing at all.
Location of Secrets Maroma Beach Riviera Cancun
Nearest Airport: CUN
Amenities for Secrets Maroma Beach Riviera Cancun
- General Information
- 412 Suites
- Adults Only
- 24-Hour Room Service
- Swim-Up Bar
- 7 Restaurants
- 7 Bars
- Beach Wait Service
- On-Site Amenities
- Fitness Center
- Game Room
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- DVD Players
- Hair Dryers
- Satellite Television
- iPod Docks
- Beach Volleyball
- Mini Golf
- All Inclusive
- Honeymoons & Romance
- Spa & Wellness
- Summer Getaways
Reviews for Secrets Maroma Beach Riviera Cancun
My wife and I just finished up 7 days and 6 nights here at Secrets Maroma Beach and we had a great time. Special thanks to Diana our concierge for her patience with my many questions, Edgar the World Cafe restaurant manager for being an amazing host, Hugo and his "hermanito" Esteban for outstanding service at our favorite restaurant "El Patio", Guadalupe for keeping the drinks flowing on the beach, and Hector at Bordeaux's French restaurant for great service and helping me attempt to improve my EspaĂ±ol. In summary: Service - I truly love and admire Mexican people and their culture. No surprise for me then that the entire staff here is great. It was a pleasure to talk with all of them. Big smiles and willing to help you with whatever you need...A+ Resort Grounds - A pristine and perfectly maintained and manicured resort, it's that simple. No more is needed to be said...A+ Room - We stayed in building 27, which is 1 of 2 Oceanfront buildings. No real complaints here. The shower was a little slow to drain and the Wifi was inconsistent at times but not frustrating. One tip, for the best view of the beach in an Oceanfront building you need to be on the 3rd floor. The first floor you'll see nothing and the 2nd floor, which is the floor we were on, will give you a partial view due to the trees and other landscaping...A- Beach - Maroma is a spectacular beach and is known as one of the best stretches of beach in the world. There are no rocky areas and the water is picture perfect blue. Secrets has a very large beach front and you will not feel cramped at all. It was very windy almost every day but all this did was make it more fun to play in the ocean with bigger waves. However, seaweed is a real problem right now and it did take away from enjoying the beach as both my wife and I are basically 100% Beachgoers. Secrets does decent job of keeping the beach clean but I feel they can do more. Specifically, start with the tractor rake earlier than 8:30am and also follow up with the tractor at least 2 more times during the day. What this leads to currently is a clean beach for a few hours and by the middle afternoon the beach is quite full of seaweed again...C+ Food - I was extremely impressed with the World Cafe which serves as the buffet for both breakfast and lunch everyday. It is not an extremely large buffet but delivers great quality. From the omelette, pasta, fresh grill, and crepe stations to the freshness and variety, the World Cafe is outstanding. It is also open for special themed dinner buffets (Cajun and Brazilian passadores style this week). Both the French (Bordeaux) and Mexican (El Patio) restaurants were hits for us (I would highly recommend both) but the Italian restaurant was a bust (extremely small portions that lacked any sophisticated flavor). There are 2 restaurants that are poolside that are open for lunch and dinner but we did not try them, I suspect the quality of food to be decent with the draw being location and convenience for these...A Spa - Check it out and ask to take the tour, you'll feel more inclined to get some services after the tour (convinced my wife and I to both get 80 minute massages). It's touted as a world class Spa and I tend to agree, the prices are a bit steep but no surprise really. One tip, if you're staying in a Preferred Club room you have access to the hydro therapy at no additional cost. My wife and I did this 3 consecutive days before lunch. Took us about 30 minutes but you can spend significantly more time if you want...A Tip - Just say no to the slight pressure you'll get at check-in for what they're calling some kind of "Secrets Resort Celebration", an 8 - 9:30 breakfast/presentation. After check-in there will be no more sales pressuring, unless you go to the stores. I say this as I've seen many reviews discussing the the unwanted sales pressure but I did not see or feel it. Tip - While we did not leave the resort this year, in the past we've taken a day trip to Playa Del Carmen for shopping. In my opinion it's not worth it. There are many stores but you'll find a redundant theme (basically only about 10 different kind of stores) and the sales pressure is real high there. The beach in town is seriously crowded too so I see no reason to go there again. Tip - Secrets Maroma is an extremely popular resort for weddings and any number of other events, typically with multiple evening events in all corners of the resort. While not a major distraction it does take away the "intimacy" of the resort. Tip - The Preferred Club "Club" is in need of providing some additional benefits. It has a nice bar but it's tucked away on the side of the resort in a strange, inconvenient, basically hidden location. It has a very small continental breakfast and other random snacks throughout the day. In other words, a useless perk for a Preferred Club guest with no real need to go there again after check-in. In conclusion, a great resort on a great beach with an amazing staff that I would recommend to anyone. However, it's unlikely that my wife and I will be back but this is personal preference as we want to keep checking out 4 and 5 star resorts we've not been to that offer a more intimate feel. The Hubek's Michigan, USA
We just spent 5 days in the honeymoon oceanfront suite. Room was excellent, view was amazing and the service was really good too. I would say most of the food is average. Room service food was bad Some bar tenders pour light, but u have to find a good one. $10 tip up front goes a very long way!! The club level is a waste! Don't do it
We came down on a company vacation trip and we were immediately blown away!From the Excellent Staff to the food and drinks and Overall Atmosphere. This destination is Outstanding and we are already planning on coming back in 4 months.
dadofbeauties - Atlanta, Georgia
I stayed here for 5 nights after a 4 week trip to Ciudad the Mexico, Baja California and a 2 week road trip through Yucatan. It was the perfect place to relax. The staff was very friendly, helpful and service oriented (which I unfortunately cannot say about Mexican tourism staff in general). The room was spectacular! Nice design, nice interior and a great sea view on the top floor. I think it was room 1645. I highly recommend! The whole resort is designed very well, tons of palm trees, many bars and restaurants to choose from ( I recommend the sushi restaurant and the french one with it's well selected wine cellar. Also the breakfast is amazing. Everything you can think of is there. Good coffee 24 hours available, very good gym, beautifully arranged pools... the beach is quite tidy (in Yucatan many beaches are "polluted" with seaweed)... Wifi is very good too. In each of the buildings you have a concierge who tries to fulfil every wish. In the park you have all kinds of cool animals! Really cute and you can spend quite some time to relax and watch them. I highly recommend this high quality resort!
My husband and I stayed a week at Secrets Maroma Beach and overall we were very happy with our trip. We have stayed at a few Sandals, Secrets Huatulco, and a couple other AI resorts. The resort itself is beautiful. Grounds are clean and well kept, although not nearly as "manicured" as Sandals. There are a lot of cool features like mini golf, human size pool table, ping pong in the pool, swings for bar stools, etc. Lots of nice little touches over the course of the week. The foam party in the pool was a lot of fun, they had a saxophone player by the pool one day, and a harpist the next, one afternoon they brought around ice cream, and one day they did piaya on the beach. Our room was very nice. If you want a view of the ocean, I recommend paying for the preferred club as that will get you in the buildings closet to the beach, and you'll want the third or fourth floor. Otherwise I wouldn't waste your money on an ocean view room. The deck was a nice size and very comfortable. Other than the room location, the preferred club didn't seem all that necessary to me. Three mini bottles was the mini bar, so that was a little silly, but we did enjoy the Pringles, Snickers, and Peanut M&Ms. The food was great in some restaurants, and good in others. The service was incredibly slow at times, which was annoying at lunch when we felt like we were missing our day because of sitting at a table for 2+ hours. If you're hungry, opt for the grill or pizza by the pool and skip Oceana. That said, the ceviche at Oceana was great. Mexican and Italian for dinner were the best. Portion sizes are small everywhere, so if you're extra hungry, get a few things and share. We drank mostly top shelf alcohol all week, which was nice. They do water it down. A bottle of Don Julio should not freeze... Even so, the drinks were all good. The beach was the reason we chose this resort. It is beautiful, but there was a ton, and I mean a TON, of seaweed. We don't normally complain about things like that, but we are talking about mounds and mounds of it being washed up every day, and people hauling it off by the truckload! It didn't stop us from getting in the water, but it was a bit of a disappointment given that we have heard so many people rave about the beach. Apparently this has only become a problem in recent years. There are plenty of chairs with palapas on the beach, and as long as you get down there around 9 am or so, you'll most likely get a spot you want. If you want a prime spot at the pool, there are people out there as early as 7 am, so get up and get out there. People actually do go to their chairs though, so the silly towel game we have seen at many other resorts isn't much of an issue here. Every staff member we encountered was great. They work hard and go out of their way to make sure you are happy and enjoying yourself. Tip them. They deserve it. The internet was spotty and kept bumping us off, but it was good enough to Skype our daughter. My complaints are small. There was only one towel hook in the bathroom, the shower had crappy water pressure, and I didnâ€™t like the shampoo and conditioner. I didn't care for our bed. I didn't like that there was a button to push to flush the potties in one of the bathrooms by the pool. Something about the food and drinks made both of us retain water and swell - a lot. I can definitely recommend this resort. We had a great week and felt pampered. Comparing it to Sandals, I give Sandals the nod, but this resort did not disappoint.
Jenna P - Eureka, Missouri