Secrets Maroma Beach Riviera Cancun

We had an unbelievable experience! From the moment we arrived we were treated like royalty by ALL staff. There was no shortage of smiles, good conversation, delicious food, exceptional service and beautiful grounds. Many people have worked here for years which speaks to the management of this company! Do not hesitate to book. We stayed in a preferred room and it was %100 worth it!! Special thanks to Bramdon, Orlando and Mauricio. Octavio at the front entrance and Manual and Marco at the beach. Jesus our bell hop. Mari, Regina and Lela at the spa. Freddy and Maximo ( middle name) made the breakfast that much more delicious. Valeria at UVC and Hector at the Italian restaurant. Frank in the lobby and Alejandro and her up beat personality at the pool. Great job on entertainment Arturo. This doesn’t even touch all the people who made us fall in love with Mexico and Secrets. Nos vemos el ano que viene!

This resort is top notch and would recommend for any couple coming to relax and fell pampered. Katya was so helpful and made sure our stay was top notch. Our room was not treat when we arrive at 1030, we had lunch and then enjoyed the afternoon at the spa. The seaside grill for lunch was too notch and had the best service. Everywhere on the resort had the best service. We can’t wait to come back.

We had an incredible stay at Secrets Maroma. The service was absolutely phenomenal from start to finish. Everyone we interacted with was genuinely friendly, attentive, and went above and beyond to make our trip special. Our concierge was especially helpful, making it easy to book activities and ensuring everything throughout our stay was seamless. One of the best parts was how peaceful the resort felt. It never seemed crowded, and each day felt like a new experience. The beach was absolutely stunning, and while there were some days with more seaweed, the staff did an amazing job keeping everything clean and beautiful. Highly recommend booking a beach bed for at least one day. It was a highlight of the trip. We would absolutely come back!

Secrets Maroma was a great experience for our baby-moon. Amazing food, amazing manicured grounds, and amazing service. Would definitely come back and recommend. Special thanks to Angel, our concierge, and all staff for being readily available and making our final trip as a family of two so special.

Simply spectacular from start to finish. From the moment we arrived, the level of service and kindness from all the staff was outstanding. A special recognition to Héctor Arenas (Concierge – Villa 12), always attentive, proactive, and with a genuine attitude that made our trip even more special. We would also like to highlight Jessy at the Lobby Bar, always kind, friendly, and available. Her coffee drinks were delicious and became one of our favorite moments of the day. The food is top quality: a wide variety of themed restaurants, each offering something different and consistently excellent. There is always something new to try. In addition, the hotel offers many activities, so you are never bored. Although the hotel has been around for some years, you can clearly see the care and maintenance in every detail. The best part of all: the warmth of the people. You can truly feel the commitment and genuine hospitality in every interaction. Definitely a place where you get more than what you pay for. We will absolutely be back.