Secrets Maroma Beach Riviera Cancun

We went in May 2026 for our wedding with friends and family. I cannot express how amazing our time at Secrets Maroma was. Many of our friends and family commented that it was the nicest resort they had been to and also the best vacation they had ever taken. Not only was the property absolutely stunning but everyone who worked there was so lovely, and it really felt like you were at home. The food and drinks were fantastic. The pool and activities were so much fun. Our concierge Roger even took the time to have a birthday cake for me in the room before we left. Now, the wedding was on another level. Everything was perfect. The whole process was easy and our coordinator Riflele was amazing. Everything turned out exactly the way we wanted it to and she was on top of everything from start to finish. I don’t want to leave anyone out of this review but there were a few people who really stood out and were closely involved with our day. Hugo was a server at the wedding and took the time to give us a special heart warming gift. He went out of his way to learn everyone’s names and even remembered their preferred drink the following days when he would see them. Gloria was also a server at the wedding and helped take care of my mom and also every guest at the table. She learned everyone’s names, took care of frequently bringing drinks but also anticipated everyone’s needs and made sure they had water. No one had to ever ask for everything. My family and friends still rave about Hugo and Gloria. We cannot thank Secrets Maroma enough for a trip that we will remember for the rest of our lives. We are already planning to go back and hope to see everyone there again!

Amazing Staff Made Our Trip Feel Like Family We had an incredible stay, and what really made the trip was the people. From start to finish, the level of service and genuine hospitality made us feel like family. A big shoutout to the concierge team—Bramden and Roger—who were outstanding throughout our stay. They were always checking in to make sure everything was perfect, asking if we needed anything, and paying attention to the small details that really make a difference. On top of that, they were incredibly friendly and easy to talk to, which made the experience even better. We also want to recognize Rifkele, who made our arrival and entire stay feel special with her personal touches and attention to detail—it did not go unnoticed. At the beach, both Manuel (Beach Concierge) and Manuel (Cabana Waiter) were fantastic—always available, attentive, and making sure we had everything we needed without ever having to ask. Around the pool, Edy, Mariceo, and Ezekiel kept everything running smoothly, and Miguel, Victor, and Eder were quick, friendly, and consistently on top of service. Estrella and Jessica at the lobby bar and Preferred Lounge were always welcoming and provided great service with a smile. The food was another highlight. Chef Juan Mora was exceptional—not only was everything we had excellent, but he also went out of his way to create several special lunches for us that were incredible. We also had great dining experiences thanks to Bernardo (Portofino), Carlos Batun (Preferred Club breakfast and seaside lunch), and Francisco (seaside dinner). A thank you as well to Gabriela, Oceana Manager, for helping ensure a smooth and enjoyable experience. Overall, the level of service across the entire resort really sets this place apart. Every interaction felt genuine, and it’s clear the team takes pride in what they do. We had an amazing time and would definitely come back.

Everything about this resort is better than you can imagine! People, who work there is not just nice, somehow they predict and one step ahead of all your desires and needs. Property is beautiful, great and very well maintained. Restaurant experience is above and beyond. We were so happy with our hotel’s choice for an anniversary ❤️ Definitely will be back🥰

Secrets Maroma Beach was incredible! The seaweed wasn't horrible and we got a couple of days without any seaweed which made it nice for snorkeling. You can't go wrong with any of the restaurants or entertainment. Allesandra with the entertainment was always great to have hosting any of the entertainment!

Secrets Maroma was phenomenal! I booked the resort for my proposal to my gf since it was recommended as a resort for couples with a beautiful beach. Unfortunately the sargassum was present during our trip but that did not take away from how great the resort was. There was so much to do throughout the day so it always felt like you had something you could do. Now on to the food, I cook from home so I’m used to healthy fresh home cooked meals. I was absolutely surprised at how good the food was from any of the restaurants and food stands we tried. I made a point to try all the restaurants and food stands I could. Every thing I tried was made with high quality ingredients and tasted very fresh. Now on to my proposal, Mrs. Rifkele Lopez did a wonderful job planning and coordinating my proposal. She worked with me weeks in advance to make sure everything was set and ready to my liking before I even arrived at the resort. It was seamless and went off without a hiccup. Needless to say my gf was absolutely ecstatic with the work that was put in to me the proposal. I would absolutely recommend Mrs. Lopez to anyone that is going to Secrets Maroma for a proposal, special occasion or wedding. She will not disappoint!