Secrets Maroma Beach Riviera Cancun

I really enjoyed my stay here. Food is great and everyone is super nice. Special thanks to our concierge Angel who helped us a lot

To say that our experience at Secrets Maroma Beach exceeded our expectations is an understatement. This was the first all inclusive resort we have ever been to, and we were very, very pleased with what we experienced here the staff is top-notch and we were so taken care of at every step of the way. They did a great job anticipating our desires and needs and learning our inclinations so that they could anticipate what would be a blessing to us and that was very well received. If you shout out to our concierge, Angel, who helped us secure a yoga mat and a hot water kettle among other things, our waiters Jorge and Freddie, who were super nice, Isabella and Alejandra who helped make daytime activities at the pool a blast and Isomar, our waiter by the pool. Finally, Valerie, who already helped us secure a great deal on our next stay! One thing we didn’t expect was to meet so many great people from around the world we regularly found ourselves in conversations with people over dinner or drinks or by the pool and even found some new friends to play games with in the lobby at night while listening to live music. We are truly leaving refreshed and revitalized, and cannot recommend this place enough! Book with confidence!

Angel the concierge helped out immensely make everything for the stay go smoothly alongside making sure the proposal. I can't describe how helpful these concierges are. Rifkele helped setup the proposal months in advance and really took care of my stressed heart.

The food was excellent. The rooms were beautiful. We had our own concierge, Angel, who was very helpful in arranging for our needs. Would totally stay here again!

We had a beautiful week here in December 2025! A few highlights: Our absolute favorite person that made our week special was Freddy at the breakfast buffet! He treated us like family from the moment we met him and we looked forward to seeing him each morning to start our day. We stayed in Building 23 and the concierge Katya was the sweetest! She was always available to help or answer questions and made sure we were enjoying our stay. Francisco did a beautiful job with the tuna demonstration. It was amazing and so delicious! Oscar at Oceana helped us with some special requests at dinner and Daniel was our waiter there. He was so kind and helpful. At the Seaside restaurant Melenie was the most efficient waitress ever! She was quick and precise. She even explained to us where some of the cuts of steak come from on the cow when we asked her, which I would think to be extra difficult when English is not your first language. She handled everything like a true professional. Outside the buffet at breakfast was taco station. Guillermina was lovely and so hard working every day. Those hand made tortillas were so incredible. The waiters by the pool were wonderfully accommodating and helpful. The room was always meticulously cleaned and turn down service in the evening seemed extra special.