Secrets Maroma Beach Riviera Cancun

Great experience all around. Beautiful grounds and location. Restaurants were excellent, staff very attentive and very nice. We'll go back someday! Roberto our concierge was so helpful and accommodating. By the pool,Franco was a great guy and made our stay fun and relaxing.

Our stay at Secrets Maroma Beach Riviera Cancun was absolutely incredible — truly one of the best resort experiences we’ve ever had. From the moment we arrived, everything felt effortless and welcoming. The entertainment team had something fun scheduled all day long, but there was never pressure — you could stay busy with activities or relax and do nothing and still have an amazing time. A huge shoutout to Leonardo from the entertainment staff, who was our favorite! He kept finding us throughout the day to let us know what was happening next and encouraged us to join in. Because of him we ended up playing foosball, joining a ping pong tournament, capture the flag in the pool, mini golf, and even a scavenger hunt — which we won and earned a Valentine’s dinner on the beach! That dinner alone would have made the trip memorable. Our building concierge Miguel was phenomenal and made sure we had everything we needed. Extra pillows, champagne, glasses — anything we asked for appeared quickly with a smile. The room was spotless and beautiful, and the bed was so comfortable I could’ve slept forever… except there were too many fun things to do to stay in bed. The 24-hour room service was a dream. Late-night options were just as good as daytime dining, and we never once felt like we were missing out. With so many restaurants on site, it was easy to find somewhere to eat without stressing over reservations. Honestly, I didn’t have a single bite of food I didn’t enjoy — every meal was fantastic. The pool and beach areas were clean, gorgeous, and relaxing, and the poolside service was top-tier. We even closed out our final night dancing at the club, enjoying the music and drinks until the very end. I truly cannot say enough great things about this resort. The staff, the food, the activities, the atmosphere — everything exceeded expectations. I only wish we could’ve stayed longer to experience even more. We came for a top producer trip with my company. We will absolutely be back.

Our recent stay at Secrets Maroma Beach was exceptional from start to finish. We have visited multiple Secrets properties across Mexico, the Dominican Republic, and Costa Rica, and this was the finest experience we have had. The accommodations were beautiful and well appointed. The resort layout felt intimate yet spacious. The food quality exceeded expectations at every meal. Most impressive was the level of service. The team delivered consistently thoughtful, polished hospitality throughout our stay. One person elevated the experience even further. Our concierge, Guillermo Saldaña, was outstanding. He anticipated needs before we voiced them. He handled every request with speed and precision. His communication was clear and proactive. His attention to detail never wavered. He transformed a great vacation into an unforgettable one. When we return, and we absolutely plan to, we will request a room with Guillermo as our concierge. He sets the standard for what personalized service should look like. We recommend both Guillermo and Secrets Maroma Beach without hesitation.

Perfect trip. Property was amazing, staff accommodating and helpful, and one of our best vacations. Angel Lopez, our personal concierge is top notch!

Secrets Maroma is an exceptional resort. Esthetically it is above and beyond our dreams come true. The staff is welcoming, warm and always available. Our junior suite was tropical view and provided a lovely tropics feel with some wildlife surprises 😉. The resort was well maintained and cleanly in all locations that we experienced. We enjoyed the full day schedule provided everyday of various activities on the resort, included free of charge. A bike tour in the jungle, kayak tour etc( thank you, Uriel). There are many restaurants for fine dining and casual poolside eating, everything is amazingly flavorful and delicious. The staff, especially in restaurants and Cafe are the best!! Exemplary! We highly recommend the spa for an over the top experience of luxury and relaxation. We look forward to returning in the future to experience this rare treasure that has great food, entertainment, amazingly soft sand beach, and fabulous staff! Thank you for an unforgettable experience!