Secrets Maroma Beach Riviera Cancun

We did the preferred room for our stay and Karen Ramirez was our personal concierge, she made sure to go above and beyond to make our time amazing and always found a way to make things happen. She was amazing! Everyone that worked at secrets was amazing and so welcoming and helpful. Make sure to do the preferred thy had two exclusive bars with amazing food as well, which added a special touch to the already amazing stay. The grounds were amazing the French restaurant was my favorite, but all the food was amazing.

The staff at the resort were the most attentive, friendly and welcoming of any resort I’ve been! The resort was so clean and well maintained!

Greetings, Two days ago I wrote a review on Secret Maroma for our visit 2-9 April. It was not posted because you advised you thought it was Ai generated. I am an 80 year old with considerable travel experience and I’ve managed to maintain my honesty and integrity over time. I really don’t know AI from AA and I do not use any of these tools. My review was crafted solely by myself and I would appreciate you publishing it as written - it was well deserved. The number you included in your email deciding not to publish is 1056610353. I hope this clears the matter up and my review will be published. Please advise if published. Thank you. Len Sweeney Kingston Ontario Canada

My husband and I came to Secrets Maroma for our honeymoon and it was by far the best trip I have ever been on. From the moment we arrived we were waited on like royalty by the incredible staff at this resort. The grounds are absolutely beautiful, the rooms are clean and stunning, the food was incredible, the pools and pool bars were fun and the beach was gorgeous. We have 0 complaints. Our concierge, Francia, was absolutely wonderful. She checked in with us every single day making sure anything we need or want was taken care of immediately. She was so welcoming, kind and you could tell she was passionate about taking care of her guests. We will absolutely be returning. I want to make a note that the last 2 days of our stay, the seaweed was incredibly bad and the resort worked day and night to clean it up and also worked seamlessly to accommodate the entire resort at the pools daily which was not easy. The pool staff were extra attentive and made sure eveyone had a lounge chair, had drinks in their hand and had multiple events going on to provide entertainment. If you come to this resort, you are in good hands. Thanks for the wonderful stay!

The best hotel we have ever stayed at. The service and overall standard are truly top-level. The concierge team is outstanding, especially Mr. Miguel Vázquez – his personalized approach made our stay unforgettable. We were impressed by the daily activities and attractions offered by the hotel – there was always something special to enjoy. The food is absolutely delicious and deserves special recognition. We will definitely return to Secrets, and most likely still this year. Kasia & Wojtek from Poland