September 7, 2017 for 3 nights for 2 adults.

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Secrets Maroma Beach Riviera Cancun in Playa del Carmen, Mexico

The leaves of tall palms rustle in the gentle Caribbean breeze as the fragrant aroma of tropical flora fills the air, beckoning guests to explore the paradise that is Secrets Maroma Beach Riviera Cancun. This adults-only all-suite playground invites guests to pursue every indulgence while being pampered by an attentive staff in a breathtaking setting along the coast of the Yucatan Peninsula. Suites are designed with a focus on simplicity and romance, with four-poster king beds or two double beds, in-suite Jacuzzi for two, and private, furnished terrace. Swim-out suites provide direct pool access, while all rooms are elegantly appointed with thoughtful amenities. Guests who download the Secrets Resorts and Spas app enjoy Unlimited Connectivity during their getaway, including free wi-fi anywhere on the resort, free calls to the US, Canada, and landlines, and access to dining menus, restaurant times, and facility information. Every guest of Secrets Maroma Beach receives the royal treatment, but Preferred Club members enjoy an extra hint of luxury, including afternoon hors d'oeuvres, daily continental breakfast, and access to the Private Preferred Lounge.

The resort boasts nine eateries and seven bars specializing in everything from Western favorites to Pan-Asian fare, and savory, local seafood. Foodies who favor an even wider variety may find themselves enjoying a different delicacy daily with the Sip, Savor & See Dining Experience, which provides guests with the opportunity to sample the cuisine at 60 surrounding restaurants as part of the all-inclusive Unlimited-Luxury® package. Secrets Spa by Pevonia is a sanctuary for the senses, offering healing hydrotherapy, relaxing aromatherapy, and an array of massages and treatments that focus on pain relief, relaxation, and even skin care. Exciting events and nightlife options include the Stargazing Rock n' Roll Party, Desires Music Lounge, and an endless list of land and water activities. At Secrets Maroma Beach Riviera Cancun guests are welcome to try everything, or do nothing at all.

Location of Secrets Maroma Beach Riviera Cancun

Secrets Maroma Beach Riviera Cancun
Km 324-342, Villas del Mar, No. 3
Playa del Carmen, Mexico

Nearest Airport: CUN

Amenities for Secrets Maroma Beach Riviera Cancun

  • General Information
  • 412 Suites
  • Adults Only
  • Dining
  • 24-Hour Room Service
  • Swim-Up Bar
  • Cafe
  • 7 Restaurants
  • 7 Bars
  • Beach Wait Service
  • On-Site Amenities
  • Concierge
  • Fitness Center
  • WiFi
  • Game Room
  • Outdoor Whirlpool
  • In-Room Amenities
  • Turndown Service
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • Satellite Television
  • iPod Docks
  • Activities
  • Kayaking
  • Sailing
  • Tennis
  • Beach Volleyball
  • Mini Golf
  • Nearby
  • Shopping
  • Restaurants
  • Golf
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Spa & Wellness
  • Summer Getaways

Reviews for Secrets Maroma Beach Riviera Cancun

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TripAdvisor Traveler Review Rating Reviewed 23 hours ago

My wife and I recently stayed at Secrets Maroma for a short 10 year anniversary trip. We stayed 3 nights. I read a ton of reviews here and elsewhere prior to our stay so I feel it's only right that I add my thoughts. I think the grounds, beach, food and rooms are wonderful. I think for the most part the staff does a great job. I will say I was just slightly disappointed on a few occasions during our short stay. I read countless reviews of the helpful staff so my expectations were probably very high. We arrived early and as Preferred Club status we were taken by golf cart to the private area to check in as I read in many different reviews. After we went through the check in procedure we were quickly handed off to someone at the "vacation desk" which is where I assumed the 'timeshare pitch' that I read so much about would take place. It was a very weird situation that I could not even understand what he was trying to sell and/or give my wife and I. I ended up ending the conversation very abruptly and walking out of the Preferred Club lounge. No one said goodbye, explained anything further, showed us where we could go, gave us a map, etc. We walked out of a door and continued walking in circles asking random people to help us. We finally found a place on the beach and had a drink due to all the stress and confusion. At 3pm when our room was supposed to be ready we could not find the concierge to assist us with getting our keys. We walked around, found someone and waited in the hallway. We waited and were given the keys by someone in housekeeping. Then after we found our room and went inside we had someone knock on the door and say they were the concierge from another building and our concierge was off that day. No problem but I could have been handled differently. Keep in mind we were staying in a Preferred Club room. I will say that several times I had to set up an umbrella or go get a drink because the staff was not around in the pool area. They work hard and were probably busy but being a five star resort and reading all of the reviews claiming you never raise a finger probably left me with unrealistic expectations. Also in the restaurants they asked us several times if we were celebrating anything and we said yes our anniversary. It was only once that we received dessert with Happy Anniversary written on it to celebrate the event. Now please understand that the examples I mentioned are very minor but we just had an overall sense of not being a priority at the resort. Again, I don't want this review to take away from the beauty of the resort. Maybe if we stayed a little longer all of these minor incidents would have been forgotten but in a short trip those little issues really stood out. I would recommend the resort to family and friends because the place is beautiful and the food and drinks are amazing. Anyone reading this that booked a stay or deciding to book a stay please don't let my review deter you. You will have an amazing time I just thought I would explain my recent stay in hopes of keeping someones expectations in check.

lakes25 - NY

TripAdvisor Traveler Review Rating Reviewed 1 day ago

I am still giving the hotel five stars because I feel it was absolutely incredible but I would be remiss to write a review of my stay and not warn others about the immoral and near disgusting experience we had with the Unlimited Vacation Club Staff. Hotel: Landscaping and grounds were beautiful, rooms were immaculate, pool was amazing and beach was better. What really made this hotel was the Staff. I've stayed at many hotels in Mexico and the staff is always friendly but here I felt they went above and beyond for hotel guests. They help you find chairs on the beach and lay your towels out, they bring you food on the beach (that was a first), they provide pleasant conversation, and during the rainy days they did everything in their power to provide entertainment. Really top notch. The Spa, THE SPA!! Amazing. My favorite things were; Japanese restaurant (we didn't get a chance to try Hibachi but just did the regular restaurant for two nights), The covered walkway from your room to the lobby if it's raining, the omelet station, and the SPA!! And of course the beautiful beach!! The beach chairs were also incredible, I fell asleep at least twice. Now for the warning. We listened to the pitch to get $300 to the spa (our choice) and based on the conversation ended up purchasing. We wanted more time to think but they kept denying that request so we just did it (our error). As time went on and I did more research, they lied about everything. What we thought we bought and what we actually bought were two entirely different things. We went back to the sales office on our last day to cancel (by contract you signed you have 5 days to get FULL REFUND). Most of the staff was very pleasant and our sales representative was not upset at all. But of course, they bring in 4 other people to try and convince you to not return the package. I didn't have a problem with any of them except BARRY, an Apple Leisure Group Representative. Barry was so rude and first tried to tell me they activated something on our behalf and it's $1,400 and that can't be returned. Then he tried to convince me we can't cancel because there was one sheet of paper (not part of the contract) that we signed saying that, although your contract and member services says you can. Then this joker tried to tell me "they were just a sales office" and I couldn't cancel there (your contract CLEARLY says sales office). He was rude, condescending, and a snake. NEVER engage with him. My recommendation is take time to think about it, it's definitely beneficial to heavy travelers but not to the occasional resort goer. BARRY FROM MICHIGAN-you're unethical and miserable to work with. The rest of the staff and the girls who actually cancelled our contract in FULL were pleasant and not pushy at all.

Abby W - Philadelphia, Pennsylvania

TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stayed here for our honeymoon for 6 nights. Hotel was beautifully decorated and landscaped. We enjoyed the variety of restaurants however the food quality could be improved some. For an all inclusive the food was better than prior ones I have stayed at so I'm guessing that is to be expected. We enjoyed having the daily Sundial newsletter with activity and event times. We had the app on our phone as well and would suggest that if you change the location of something or if it is canceled you send an update on the app. There was to be a fresh seafood market on central beach at noon and we made a point to be there for that and it wasn't there. We had to track down a staff member to find out they had moved it because they thought it was too windy on the beach that day. Overall though those were minor things and we thouroughly enjoyed our stay. The staff was excellent at taking care of you and was very friendly. We would definitely stay again!

Annah W - North Platte, Nebraska

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We stayed here for two weeks and had the most perfect honeymoon ever. The rooms are lovely, especially those which have been recently upgraded (request this!) and the mini bar and room service was fab. The concierge in each block is a great touch and ours went out of her way to help. The food is out of this world- our favourites were the French and Mexican- some of the best food we have ever had (and my husband is a head chef). The service makes this resort it is the best we have ever experienced, tips aren't expected but are really gratefully received, the lobby will give you one dollar bills for change. Pool and entertainment staff are fantastic- you can get a bed as late as you want as people aren't really allowed to reserve, however first thing in the morning people tend to and I wish they would take their stuff off. Beach is lovely and I would definitely recommend the cabana renting. Pool service around the pool is excellent- drinks offering is fab- make sure you ask for premium spirits, it's no extra charge. Spa is lovely- expensive but worth it- make sure you haggle and get their best price. We felt like celebrities our whole stay- it is magical- amazing! Would go back in a heartbeat đź’•đź’• thank you so much to everyone.

Lauren T

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We stayed at Secrets Maroma for our Honeymoon. From the beginning of our arrival up until the very end, we were completely spoilt and provided with the best service. Our concierge was very friendly, gave us extra's on his own accord and checked on us to make sure everything was ok at all times. If you are lucky enough to have Roger as your concierge then I am sure you will be overly happy! The service provided by all employees was the best and all were so friendly. The entire resort was kept immaculate and the atmosphere was perfect. The food in all restaurants were delicious with lots to choose from. We could not recommend this resort enough, we had the most perfect honeymoon thanks to Secrets Maroma.


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