Secrets Maroma Beach Riviera Cancun

Our stay at Secrets Maroma was simply incredible. From the moment we arrived until the day we left, everything exceeded our expectations. We absolutely loved this resort and cannot wait to come back! What truly made this experience unforgettable was the exceptional staff. We would especially like to recognize Mr. Domingo at the French restaurant. His service was second to none—warm, attentive, and genuinely caring. He made us feel completely at home, and he was actually the reason we were the only restaurant we visited twice during our stay. We specifically went back because of him! If you have the opportunity, we highly recommend asking for Domingo. He will make your dining experience truly special. We would also like to thank Mr. Freddy at the World Café. His attention to detail was outstanding, and he was always attentive, friendly, and eager to ensure everything was perfect. We found ourselves asking for him every time we visited because we knew we would receive exceptional service. Another team member who deserves special recognition is Mr. Miguel at Seaside Grill and Oceana. His kindness, sweetness, and genuine hospitality made every meal even more enjoyable. He was absolutely wonderful and left a lasting impression on us. We would also like to give a special shoutout to Chef Francisco at the Hibachi restaurant. He is, without a doubt, the best hibachi chef we have ever experienced. Not only was the food outstanding, but the show he put on was absolutely incredible—fun, engaging, and truly unforgettable. He made the entire experience one of the highlights of our trip! Beyond the outstanding staff, the resort itself is impeccable. The facilities are beautiful and exceptionally well maintained, the food is truly on another level, and the entertainment shows were so much fun. One thing we also greatly appreciated was how convenient it was to book excursions and activities. The resort has knowledgeable and professional staff on-site who can help arrange tours and experiences, making the process seamless, safe, and stress-free. It gave us peace of mind knowing we were booking through trusted experts, and it allowed us to enjoy some truly unforgettable experiences during our stay. We came to Secrets Maroma to relax and celebrate our anniversary, and the experience surpassed everything we were hoping for and more. Thank you to the entire Secrets Maroma team for creating such a memorable vacation. We are already looking forward to our next visit!

My wife and I had an incredible stay at Secrets Maroma Beach Riviera Cancun. From the moment we arrived, the service was exceptional and the resort exceeded our expectations in every way. The food was absolutely incredible. Every restaurant we tried was outstanding, with high-quality ingredients, great variety, and excellent presentation. We looked forward to every meal. What truly made our experience special was the amazing staff. A special thank you to Domingo(French restaurant), Miguel(seaside grill), Franciso (hibachi) and Freddy(world cafe), who went above and beyond to make our stay memorable. Their friendliness, attentiveness, and outstanding service made us feel welcomed and taken care of throughout our trip. The resort itself is beautiful, the beach is stunning, and the atmosphere is perfect for a relaxing and romantic getaway. We made wonderful memories together and can’t wait to return. Highly recommend Secrets Maroma Beach to anyone looking for a luxury all-inclusive experience!

This place is absolutely amazing...the top notch staff literally slather you with hospitality from the moment you step onto the property until the second you leave...they truly live by the motto of "Welcome Home"!

All in one place if I say beach, atmosphere, rooms or food, it would be great, but we talk about friendly treatment and more, that is Maroma, I am sure we will return on another occasion.

This place was amazing! Beautiful resort and beach, rooms, decor, entertainment, and mostly the service. Roger Arroyo was our Concierge and he helped with anything we needed and always with a smile, it was wonderful to have someone to go ask about anything we may need and or help make plans for our days, he was awesome. Our Housekeeping and snack re-stocker never missed a beat- we had turn down service nightly which was wonderful to return to after our evenings out-very clean rooms and refreshments stocked with what we liked. The pool side staff Dario, Ana, Julio and Catalina were amazing and always checking in on what we needed, bringing amazing drinks, and Isimar provided wonderful service while we had a Cabana for the day. Swim up bar Ariel, Toro and Elician were exciting to watch and the amount of drinks and requests- they never missed a beat and laughed and talked with everyone. Poolside food was wonderful with the grill and the pizza station, with the pizza cook helping me work on my spanish (did not get his name). Wait staff who ensured our romantic evening meals wonderful are Felipe from Portofino, Javany from La Terraza, and Francisco who was our cook from the teppanyaki grill- i do not remember the waiter's name but he was awesome too. Preferred Breakfast Alfredo and Armando made our start of the day positive with good food and service and Armando even brought a special token to our meal the final morning. Andrea in the spa gave a fabulous massage!!! Special pool day excitement with grills and coconut/pineapple drink days and fruit carts and ice cream carts. Music and entertainment staff were great! Groundskeeping staff always working hard to keep the resort beautiful and also were so friendly as we walked by always saying hello......This will be a vacation to remember because of all the wonderful staff- all so friendly and helpful!!