Valentin Imperial Maya

It started before we left home with great communication from Valentin to set up our airport transfers. At check-in Mariela made us feel welcome and went above and beyond to meet our room request (within our chosen room type). The GO Team entertainment was awesome. They called us by name whenever we saw them. Israel, Carlos, Oscar, Raciel, Sairy & Pablo were great! And of course Lorenzo. We've known him for 7 years! The service at the Valentin is truly exceptional! From the seating hostesses at La Marche, Lizbeth & Maria, all the way to the managers, Yolanda & Noemi, thank you! Also, Oscar at the Japanese restaurant and Ignacio at the Italian restaurant made our experiences fun and memorable. Out of all the great bar staff, Abelardo at the Beach Bar and Veronica at a main pool bar were our favorites, so great! Never miss a chance to see the Imperial Band, even if you don't dance as they are amazing and so talented. We danced with the band and continued after with DJ Jerry, who kept everyone on the dance floor. A special thanks to Cesar at Barracuda Diving, who is not only a really good volleyball player but is great at the water sports aspect of the beach experience. We have been to the Valentin 13 times and can't wait for next year!!!

Amazing trip again! This was our 4th trip and we will definitely be back. Our room was wonderful, great service. We spend a lot of time at the beach and it was wonderful as usual. Great swimming, great volleyball. Excellent food, my favourite restaurant is L’Asace and hubby’s is La Hacienda, but they are all delicious with amazing service. The nachos at the golden pool are amazing, and staff goes above and beyond for every request.

Service: great! Food: delicious....steak house was my favorite. Hospitality: fantastic Staff: attentive and promt. Room: was very clean and comfortable. Entertainment: was excellent!! Pool was fun and entertaining. We had the best breakfast at the Mar & Terra restaurant. I highly recommend try the churros and the coffee sisal shop. Thanks for everything, Adios !! Missouri.

Staff is wonderful especially Carlos and Sairy with Go team. Juan D at the Hacienda is a wonderful. Albino in the Mar is a huge asset to the restaurant. Friendly and always happy. Golden Suites are beautiful and have fantastic views of the Golden pools. My only suggestion is service in the restaurants are slow.

Stayed at Valentin Imperial in Riviera Maya for a wedding. The resort is beautiful, and definitely stands out from others in the area. The rooms include Bluetooth speakers and touch screen controls for the AC. Typical clientele is on the older side but they still know how to throw a party. All-inclusive includes 24-hour room service, the mini bar, and coffee shop. There are many restaurants & bars, as well as food trucks at the main pool and a churro cart! The martini bar, Don Miguel, has an exciting menu not to be missed. It’s more expensive than some of the other resorts in the area but you certainly get your moneys worth!