Valentin Imperial Maya

We had an absolutely amazing trip to Valentin Imperial Rivera Maya! My husband and I went for the first time over the New Years Holiday - 6 days, 5 nights. We would highly recommend! The second we got to the resort we were greeted by such friendly staff. We did the Prive Exclusive package which personally we would recommend [we had our own concierge room we could go to at anytime for them to help - an outlet was out so they contacted maintenance, they reserved all of our dinners each night, they answered questions on what activities were, we had a speedy check in and check out, we were able to get lobster at restaurants any night, we had our very own bungalow all week when we were there at the pool, we got a complimentary beach bag we used all week - it was great!] With that being said, we also loved the food. The service was top notch - everyone there was so attentive, happy, and not to mention quick! Quick to serve you, seat you, get you more drinks. This time of year was nice. It was about 75-80 during the day and cooled down to the upper 60s at night. I love summer hot weather so I would have loved the weather to be a little warmer because the pool water was often pretty cool, but we still got in and once you got moving around, you got used to it. The beach was beautiful as there was not Sargassum in the area at this time. They had a designated spot you could go in the water which was nice. Clear blue water! Plenty of beach chairs and we were served from the chair right there! Let me give a special shoutout to the CHURRO CART - what an amazing touch and something we visited every night. So delicious! The resort was overall a 10/10 for us. Very clean, well kept, up to date, beautiful in the architecture and decor, and best of all, amazingly friendly staff! We would recommend if you can reserve private transportation to and from. We loved that for us! We would recommend this resort and we can't wait to come back! Thank you Valentin for a great experience - not to mention our first time in Mexico! We will be back!

Older but well maintained resort with traditional Spanish architecture. The immense grounds are covered in greenery and include an enormous pool. Service is friendly and the beach is very wide and sandy. The ocean floor is sandy with no rocks. During peak season the large quantity of beach chairs fills up. The food is good. The ala carte breakfast and lunch restaurant by the ocean turns out good food faster than any place I’ve ever eaten. Dinner was first come first served and there was a wait at the French and Italian restaurants and service was slow. The Indian restaurant didn’t have a wait and service was excellent. The restaurant’s outdoor seating are was nice and provided a magical feeling on the warm evening. There was evening entertainment that included a Latin Show (meh) and a really good cover band. There is a Catholic Mass at the resort chapel on Sunday mornings. Areas of improvement: some of bathrooms in common areas need more attention. Had two urinals overflow onto my feet and fitness center should be much larger and updated to accommodate peak guest counts > 1000. Overall my wife and I and the couple we traveled with loved the hotel and would like to go back.

This is a fabulous all-inclusive hotel. We've been to many through the years and would definitely return here! The location is great, the beach is beautiful and well maintained, with great beach chairs and small individual palapas for shade. The pool is sizable with two pool bars. The daily activities are fun and the staff supporting them are enthusiastic. We booked a golden junior suite which looked out over the lazy river pool and love everything about it -- comfy bed, large very clean bathroom, great closet space and a balcony to sit and enjoy the outdoors. The food here was really terrific. We visited the french, italian, mexican and steak restaurants, and found something delicious at each location. We'd say the same for breakfast and lunch - tasty and many options. The grounds are beautiful - truly feels like a special getaway. Finally, the staff is exceptional - always responsive, polite and friendly. We enjoyed every moment and were sad to leave.

We went to the Valentin for my sisters 50th birthday, with my mom, sister, daughter, and niece. We were also there over NYE and had an amazing time. This was the fourth time we’ve been to this resort and probably our best experience. We booked our trip through @the trip guy where we were provided an upgrade to our shuttle to the resort for the celebration. We also went with the Prive package where our check in was easy, we got premium bottle service in our rooms, lobster with each meal and cabanas right by the ocean each day. The service, food, and entertainment are top notch. This was the first time going over NYE and it didn’t disappoint. What a fun way to ring in the new year. Each and every person working at this resort is helpful and want to make your stay more enjoyable. I highly recommend the French, Mexican, Japanese, and Italian restaurants. At the same time, the breakfast and lunch buffets are some of the best we’ve ever had. Book this resort - you won’t be disappointed. And using Mitch - The Trip Guy - will make all the arrangements for you. We’ve been to Atelier, Unico, The Westin, and Live Aqua. While we’ve enjoyed all these resorts, we’ve been back to The Valentin more than any other for the value of the property.

Second time here and cannot wait to come back! The food is great, fantastic hospitality, and the drinks top notch. Best tequila sunrise!