Valentin Imperial Maya

We have been to Valentín Riviera Maya since 2009 to current most times it’s twice a year now that we have the time to get away . As a disabled person this property is perfect for getting around , either by foot or by shuttle. I would love to name every staff member we have known and just met as they are all spectacular in the service industry. Everyone from the minute you enter the property Alfredo head bellman to Dora who meet and greets everyone and her memory is excellent she knows you if she has met you before. We can not thank the following staff enough : Prive lounge and frontdesk Tania,Joselo,Diego,Maria,Irwin customer care, Pool Concierge -Abner,Carlos we adore you both . La Marche- Issac ,I have to say Issac goes above and beyond for his guests and we truly appreciate it. Sequeno,Naomi,Lisbeth is the first person you are greeted and seated and she is adorable and sweet .Daniel,Jose,Enrique and Chef Martin OMG he spoils us everyday with the most wonderful food . Italian is one of our favourite restaurants, Chef Israel is doing a great job with cooking these lovely delicious Italian foods. Our waiter Teodoro and my apologies but the partner he works with were great. Daniel the Manager is truly caring about his staff and customers . Mar &Tierra Jesus and all the waiters I just didn’t get all their names , The restaurant has always been good but this year is even better. Tamasari,Hostess Maria and our waitress Marisol . Of course I can’t forget the Churro Chef and the staff at Sisal. We will be back and I hope you the public will stay at Valentin soon so you can see those great people we adore.

The amazing staff! Always smiling and greeting you. They treat you like family. The relaxed atmosphere. Beautiful lush tropical settings. The food is A+ ! The chef will happily accommodate your dietary needs. The bartenders keep the drinks coming and are not watered down. This is our 6th time here. Dora, Juan, Maria. Ramona and many more wonderful staff

Valentin Imperial was such an amazing experience! The food was amazing Mar y Tierra and the Italian was my favorite. The pool and activities was such a fun time. The beach was also beautiful, with lots of sight seeing of wild life. I loved the environment w the forest/ themed it was peaceful.

I had a wonderful time at Valentin imperial. There’s always so much to do on the resort and the Go team and staff are friendly and helpful. My favorite part was the churro cart! I will definitely be coming back here.

This hotel is amazing!! The hotel itself is the most beautiful Spanish style hotel I’ve ever seen. The staff were incredible and always went above and beyond. Every restaurant we ate at was delicious and didn’t require reservations which is always a plus. The beach is the most beautiful white sand and really nice beach chairs/ cover which were always available. The pools are so amazing! with two huge bars and amazing performances in the water and poolside, which were incredible to see during the day. At night, they always had live music and really talented performers every night! Imperial band is incredible, and I wish they could perform at the hotel nightly. My husband and I loved it, we will absolutely be back!