Valentin Imperial Maya

It was my first time staying here, and I could not have loved it more! The service is great. Every morning we went to Mar & Tierra where Isidro got us sat immediately, and had our drinks ready for us before we even asked. After, we would go to the beach where Teresa offered top notch service, working hard brining drinks to all guests. Every evening we went to Don Miguel’s for a drink before dinner. Our server Alan was extremely attentive and always friendly. Just left, and already can’t wait to come back next year!

Absolutely stunning. First time staying at this place after some recommendations. Service, food, and the rooms are over the top nice. Great atmosphere with something for everyone. Great employees that recognized me and my family after a few days with Alan and Isidro being over the moon great. Only complaint is that if you want to go explore Cancun proper it is around a 30 minute taxi ride but this is a non-issue with how great this resort it.

The Valentin is in my opinion the BEST resort! We have been to Mexico over 20x and this will be our 13 time at this resort. The Valentin is a beautiful resort, it has several pools, which gives you the opportunity to be at the “party” pool or sit next to a pool in a quieter area. If you don’t want to sit by a pool the ocean is also available. The beach is absolutely beautiful and the waves are minimal, which makes it great for swimming or cooling off. All of the rooms are great, there is no need to upgrade unless you wanted an ocean front room. The have a good variety of restaurants: Mexican, Italian, Japanese, French, Indonesian, steak house, or the teppanyaki show at the Japanese restaurant. There is also a coffee shop that offers several food items, and various bars around the resort. Several things set the Valentin apart from other resorts. I believe the service is the number one. From the moment you get there, you are treated like royalty. Every staff member is just amazing! Some that stood out this trip are Isidro from the restaurant by the beach, Jose from the Italian restaurant, Alejandro and Wilberth. Teresa and Amelia from the beach restaurant. My absolute favorite employee is Dora, we met her 9 years ago, she is one of the reasons we keep coming back. Dora checks in with guests daily to make sure they are having a great time and enjoying their vacation. She is more than an employee to me, she is now a really good friend. If you get a chance to go to Cancun, you will not be disappointed with this resort.

First year we stayed in the golden area where you can book a walk out room. Lazy river, islands with plenty of areas to lounge with sun and/or shade. Drink and food service comes to you. Second visit we stayed in building 5. Alongside the "party" pool. Lots of entertainment, music, exercise classes. Most importantly swim up bars. Very spread out property with lots of foliage. Tallest building is 3 stories tall. If you need assistance you can arrange fort a golf cart to pick you up. each building has a concerige available to you

It was great!!! Beautiful resort! The restaurants were amazing. The party pool was lively and fun and the lazy river was super relaxing. The churros were also delicious!!!!