Valentin Imperial Maya

Rooms - rooms were spacious and very well maintained. Housekeeping did a great job refreshing towels. Daily turn down service was nice. Facilities - all very well kept up. Pool area’s were very clean loungers and palapas were all in good shape. Pickleball, basketball and tennis courts were all good. Beach - Fantastic. Sand was great, beach was clean, no seaweed for our first 3 days and just a small trace our last couple of days. Waves were rough a couple days with average waves the other days. Food - this was the reason we picked the resort as a person in our group had peanut, legumes and soy allergies. The resort exceeded our expectations. Noami at the buffet was incredible helping navigate any cross contamination issues and having dishes made fresh to ensure they were safe. Countless others were also fantastic at the specialty restaurants, we had allergy cards in Spanish from Equal Eats which described all the allergy items perfectly so all the waiters and chefs could avoid any issues. Each meal was served with a reassuring “made special for you”.

Room was fantastic. Room service was good just like the restaurant no complaints. Plenty of shows an activities all of them were great. First time here an definitely will be coming back.

Lovely resort with great service and entertainment options. All staff were friendly and we were thrilled with the food and drink options.

Wonderful second time coming back! I loved all the food the staff was so kind and attentive whatever you need they care and help right away.

The resort was ex optional. The sea side restaurant was the best for breakfast,lunch and dinner.the food presentation was beautiful . Staff was so kind. The bed was so comfortable. Food truck by the pool was fantastic and convenient. We spent our days on the beach.. ample amount of chairs. We walked the beach swam in the ocean.and again service on the beach. . We would come back and stay in the new dunes.. top floor. Unobstructed view of the ocean.