Valentin Imperial Maya

This was our first time and not our last From check in to check out, fabulous! We did not want to leave. Rooms clean, many varitues of food choices. Perfect weather in February! PR Dora was a delight to meet! Mariela, Carlos, Rafael, Fernando, concierge,

Our 5th trip here! The Valentin never disappoints! This place holds such a special place in our hearts being that it’s where we’ve celebrated almost every important milestone here- engagement, wedding, babymoon, birthdays etc.

Service was great Food was delicious and my favorite was Ginger Rooms was good and need more light at the bathrooms Hospitality was wonderful, This is our 5th times and we still coming because we love it, Foam party it was magnificent!!! Churros is always good 😊 and coffe shop !!

Large suites with all ammenities. The mini bar was not stocked after items were used. The attention and the smiles are second to none. Check in was well executed. We had a discrepancy on the bed type, but they were flexible in making changes and getting us exactly what we needed. I asked them to speak to the manager to make and adjustment. They promptly did so. We just returned from a wonderful stay at the Valentin. While every resort has its quirks, the pros here far outweigh the cons, making for a truly relaxing getaway. The Highlights: The Beach: Simply perfect this time of year. Because the wind was blowing from the land toward the sea, the water was crystal calm and completely free of Sargasso. The cordoned-off swimming area is ideally placed; you can wade all the way to the perimeter and the water only reaches about chest-height. The Food: This is a true foodie paradise. While the drinks are standard "resort-style" cocktails, the food quality—especially in the specialty restaurants—is superior to most all-inclusive stays. The Service: The attention and smiles from the staff are second to none. Check-in was executed perfectly. We had a slight discrepancy with our bed type, but the staff was flexible and, after a quick and professional chat with the manager, they got us exactly what we needed. The Grounds: The resort offers a tremendous sense of space. Everything is spotless. The public bathrooms were tended to regularly—no smells, no trash—the staff is truly "Johnny on the spot" when it comes to cleanliness. A Few Tips for Travelers: Pool Temps: During our stay, the pools were quite cold. They only became approachable once the outdoor temperature hit 81°F. If you find them too chilly, head to the beach or the Golden Pool on the quieter side of the resort for a more relaxing, high-service vibe. The Suites: The rooms are large with every amenity you could need. We did find that our mini-bar wasn't consistently restocked after use, but it was a minor blip in an otherwise great stay. As beautiful as the suites are, the best time is spent outside enjoying the lush grounds and the ocean. We would definitely return!

I came here with my husband for our honeymoon. It was our first time and it was absolutely amazing!! We’re already trying to book our next trip and are trying to plan one for the father in law. The staff was so sweet, the service was top notch, they genuinely tried to ensure you were always having a good time. The grounds were stunning and always up-kept. The beach was beautiful and the pools were so much fun! Always had some kind of entertainment going on so you always have something to do. We enjoyed every resteraunt, you can tell they really try to make delicious selections and please everyone. We were here for Valentine’s Day and did the dinner on the beach which was AMAZING and sooo beautiful ♥️ We ran into many people who have come back every year for at least 10 years, we hope to be able to do it as well, so amazing and thank you to everyone for making it such an amazing vacation! ♥️ Special thank you to some of the staff who made it extra special, Ricardo, Donovan, and Armando, the night staff at the coffee shop and pictured is Jesus who was the sweetest! We can’t wait to come back 🥰♥️