Valentin Imperial Maya

We stayed in one of the newer Dina’s suites, which was impeccable. The room was a standard size, comparatively, had high-end finishes, stocked refrigerator, built-in speakers to connect to Bluetooth, a beautiful view of the beach, and on-site concierge. The main pool is spacious, with two bars, and entertainment throughout the day. There are floats available or you can take your own. A nice little perk was free 5-minister poolside massages. The room and all other areas of the resort were clean and tidy. Service was prompt and the hospitality was out of this world. The entertainment was great, as well. The imperial band was outstanding! They played a variety of music and did it well. Transportation to and from the airport was quick and easy. The food options, entertainment, location, beautiful scenery, and overall vibe of the resort made for an incredible trip. There was a nice mix of guests’ age groups, which made the trip enjoyable.

Our seventh trip to Mexico and the fourth resort we have stayed at. The grounds are beautiful and have that old historic Mexico feel. The food was all pretty good. The service at the restaurants was great and the staff was amazing. We enjoyed the nightly entertainment-- the house Imperial band is really good. We spent most of our days in the enormous pool and enjoyed the poolside service. The only thing that really kept this review from being five stars is several times we would come back to our room and the bed would be made but the mini bar never got refilled. They will bring you more drinks via room service but you have to be there in the room when they come. Overall a very enjoyable we would definitely come back.

I had an excellent time. The food was amazing and the people were very nice.

Husband and I came to get away to celebrate birthdays. It was our first time at Valentine and was recommended by a friend. It was the perfect get away. Everything from the beach, hotel room, to the pool. They have several pools. The main pool is great for people watching and activities, but my favorite was the Golden Pool/lazy river. It was very peaceful. Service was superb. Several restaurants to choose from. We really enjoyed the Mar y Tierra and Ginger.

What a fantastic hotel and holiday at the Valentin,our 1st time there but not our last.It is mostly an American guest hotel as it is only a relatively short flight from the US,so a lot use the hotel for short breaks/weddings etc.We were the only UK guest's there during the two weeks but we always managed to form new friendships when around or in the various pools or bars within the resort.The staff went above and beyond there normal duties to make us have a very carefree and relaxing holiday,two members that really stood out were the hotel PR (Dora) who never stopped talking when she was with us,a good laugh and a credit to the hotel,our other lady was Giselle who worked all the bars..an adorable young lady who always gave lots of time to us showing lots of photo's on her mobile phone of most of the wild life that are within the hotel grounds..we wanted to adopt her and bring her back to the UK.All the themed restaurants provide the most excellent choice of meals,the steaks are to die for!!!,my only criticism is that you order all meals from an app that only gives the names of the meals,it's a shame that a photo of each meal is not on the app which makes it a bit of guess as to the portion size and what the meal looks like (what would it take to add a photo to the app?) I'm not an extert on IT so I wouldn't know.however this does not distract from the fact that all meals are prepared and presented on the plates beautifully.My room number was 2123 and was only a short walking distance to all the hotel facilities and beach/pools. Thankyou Valentin Imperial Riviera Maya.