Valentin Imperial Maya

We loved everything about our trip! The food was amazing, Mexican was wonderful. The churros are top notch! The service is second to none.

Very first time from St.Louis. Love the French restaurant, very friendly atmosphere, clean room, luxurious bathroom facilities. Gorgeous!

Would 100% recommend to adults looking for anything. There is absolutely something for everyone or depending on your mood. Celebrating our 40th birthdays, my partner and I had an amazing time and were treated with care. Received a little treat and towel art of a birthday cake in our room. We arrived late after a long, difficult day of travel and we received a double bed room. This wasn't ideal, but we made it work for a few days. We ordered room service and the food is AMAZING! We asked concierge to switch rooms and they did accomodate. The rooms in building 6 are clean & quiet. We did notice our neighbous left their left over food and plates outside... there is wildlife, so please don't do that. If you call the front desk, they will happily pick it up for you to avoid overnight issues. The Golden area was our favourite. It was quiet and a close walk to Mar & Tierra on the beach, which was our favourite for breakfast and dinner. The poolside food at the carts and Golden area was our favourite for lunch. The nachos are something we are still daydreaming about. The staff at the golden pool are great and very funny! The animals/birds/reptiles were SO COOL! We loved the experience at the French Restaurant. The Onion soup is the best I've had. And the cello musician was a beautiful touch. A very romantic setting. Although the Italian L'Olivo was our favourite, overall restaurant. The food was VERY good. My partner enjoys cigar, so we purchased a cigar in the lounge and that was a wonderful experience that we've never tried before. We also loved the sports bar cocktails and playing pool. Had some great laughs there and it was quite quiet. We highly recommend this over the Don Miguel, as it was always very busy. But, it is a different vibe too. Other than the chair game, (we had to wake up at 5am to reserve... people are getting up earlier now to reserve), there weren't any cons to this wonderful place. We would absolutely return one day! (Hopefully soon) Thank you to all of the staff for creating such a warm, welcoming, beautiful environment that is worth every penny.

Fantastic atmosphere, service was very friendly, entertainment staff was so fun and personable! We did have an issue with cash stolen from our luggage the first night, but since it wasn’t in the safe yet the hotel wouldn’t claim responsibility. Management was still kind to work with.

PROS Overall service - Pool bartenders and service around the main pool. Resort grounds were beautiful & well maintained. Service and drinks at Don Miguel's Lunch buffet / Churro cart ! Clean pools w/ perfect temps. CONS Serious lack of chairs w/ shade around the main pool that creates the "chair game" The blue raft saving" situation is REAL ! SMH Food quality at dinner way lower than our first two visits. Disappointing. Drink service at beach. Took us an average of 45min - hour? A very average beach. Only 1/4 of it swimable. For years I thought that the Valentin was the best. We spent the same amount of money, last year at Secrets Maroma, now we would choose Maroma 100 out of 100 times. We'd come back to Valentin, but only at a value price.