Finest Playa Mujeres

Still one of the best resorts in all of Mexico. We have been here 6 times and never disappointed. The resort still had some renovations occurring but was no bother at all. Staff incredible as usual, hard to give them all shout-outs which they all deserve but here is some- Omar Aqua bar-fantastic and friendly made everyday great Ovidio-Theater bar-he has been here awhile and so friendly, wonderful to see him again Daniel-Nightclub (Daniel has been here quite sometime is amazing and like a brother, so good to see him still at the resort) Francisco-Las Dunas, wonderful memory and so welcoming Alexander-the Buffet, so welcoming and we appreciated him Francisco (Pancho?nickname)-so giving and helpful, he was amazing My wife says it's one of her two favourite resorts in all of Mexico (the other being Excellence Coral). We travel a lot to Mexico to lots of hotel brands. This is my personal favourite stop, so wonderful to return after a few years away. Can't wait to get back. In fact, we are back in Mexico in a month and trying to switch resorts to return here.

Once again we have gone back home to our Finest family and impressed again. The way they have kept up the cleanliness and beauty of the resort with all the guests they've accommodated is truly amazing. The grounds are groomed to perfection and the common grounds and rooms are clean and neat, ALWAYS. The beach as always is postcard picture worthy, clean and just beautiful and relaxing. We have been back to the Finest now 11 or 12 years in a row and it has never disappointed. Also the rooms have all been freshly renovated and updated which makes it all the more worth a visit. The main thing though besides the beauty of this resort that keeps us coming back year after year are the people doing the work to make every guest feel special, like they are all VIP's. This obviously starts with the managers and their relentless efforts to make you feel this way. Munther has always been there for us throughout our stay. Checking in on us at the beach, at lunch and dinner. We see him sometimes at 7 in the morning and again well in to the evening. He along with Dalel have really made extra efforts to make our stay the best it can be. They always succeed. We also got to meet Fernando Oretaga who is the new Gen.mgr. and Marcos guest service mgr. They were both so eager to add value to our trip and spend time getting to know us that reinforces the home/ family vibe we feel at the Finest. I also want to mention our friends that we've known many years now and get to have a beautiful reunion with every year. Our Market Place family Daniela who greeted us with a warm smile every morning and our special friend Margarito. He is simply the best. Not seeing him every morning would make our visit incomplete and way less joyful. He truly is considered family. Of course the friends we spend the most time with every year is our beach crew. Led by our oldest and dearest friend, Angel. He always, always makes feel like we are family and that's how we think of him. Eduardo is also in that same category. He is always, always, always smiling and cheerful. It's infectious. Also Carlos our old friend on the beach as well asVictor, Fernando and Javier. The Spa at the Finest is also fantastic. We go every year. This year was great because of Norma, Dara absolute artists. Also Jacqueline and Asmari made our visit extra special. The following people need a mention as they just enhanced our dinners and desserts: Surf & Turf: Rodger,Karla,Domingo Shoji Chef Nicodema made us some special treats that made us revisit Shoji on this trip. Brass: Luis,Regina, Andres Sweet Corner: Sergio. All these people just gave us the best experiences and just added to our joy. The Finest and the Excellence Club are our absolute only choice for our annual vacation. Beauty, Cleanliness, great food and drink choices, spectacular room accommodations but most of all the people who've become friends and family.

Overall, we had a pretty good stay, but there were definitely some things that could have been better. The resort itself is clean and not too big, which I actually really liked. Everything was within walking distance, so you didn’t have to spend a lot of time walking around trying to find things. The food is food It’s pretty much like any other all inclusive resort. Nothing that blew me away, but honestly, you can’t complain when you don’t have to cook or clean, right? Haha! On our first day, our water wasn’t getting hot. We contacted them and they sent someone to fix it. It took about an hour before we finally had hot water. We stayed in Building 6, which is part of the Excellence Club and is supposed to be the adults only area. However, you will still see kids in other areas of the resort, so just something to keep in mind if you’re expecting the entire property to be adults only. There was also construction happening during our stay, so there was quite a bit of noise throughout the day. Hopefully that’s temporary once the construction is finished. One thing to know about the dress code: DOMMO does NOT allow shorts for men. Everywhere else was pretty easygoing with the dress code. Unfortunately, the biggest disappointment was our bathroom. The shower literally fell apart, as you can see in the photos. They patched it up, but they did not offer to move to another room. After that, the room also smelled like paint, which was not exactly the way you want to end the stay. Overall, the resort has some good things going for it, especially the size, cleanliness, and walkability. But the maintenance issues, construction noise, and the way the bathroom situation was handled definitely took away from the experience.

Exceptional all inclusive. The staff, facilities, food, drinks, beach, pool, activities were all exceptional. We will be returning!!

Went for a friends wedding! Had the best time and the entertainment was great! Yale and Kevin were so energetic and inclusive. They have great energy and events held during the day. The rooms were so big and we just got the standard room. Super clean and I think great food!