Finest Playa Mujeres

This is the best vacation spot ever! Delicious food and drinks, beautiful beach. But most of all the absolute best service around. The people are truly happy 😃 We will go back as soon as we can! Ariana was my daughter’s wedding planner and she did an amazing job. The staff all throughout the resort was wonderful.

It's absurd to put notes on electronics inside a hotel room and say that the property isn't responsible for theft INSIDE the room... Guess they are just trying to cover themselves because if you search theft in these reviews over 20 come up. Many good things about this resort to be said but overall I wouldn't return.

After such an amazing holiday last April, we decided to re-visit again this year and we are already longing to return. I truly believe it is the staff that make this hotel so charming. Nothing was ever too much trouble and they would go that extra mile to make you feel special, offering the personal touch that is always amiss in larger hotels. The staff were very attentive and engaged in conversation which was very important to us. Particularly we would like to mention: Abraham Maldarnado- swim up waiter - such a great guy with a fantastic sense of humour. Thank you for making us laugh, particularly the children! Andrés, Janeth and Pamela - Brass Restaurant - an amazing team that made us feel extra special and who organised a fantastic meal on our final evening. Andrés was so attentive and informative about the menu. Pamela who oversees the running of the restaurant so fantastically and Janeth for her lovely manner. Julio - bartender at the Golden Bar - who amazed us every night with his cocktail skills! Rafael - Dinner on the beach waiter - who made this experience something I will always treasure - a wonderful man that made our evening just perfect, but most importantly, we would like to mention JORGE ITZA -waiter at Market Kitchen -who went above and beyond to make our stay so amazing and another reason why we chose to return to the Finest again this year. Jorge is an absolutely outstanding member of staff at the Finest and I honestly believe Finest would not be the same without him. Nothing was ever too much trouble, always paying attention to every detail. We would like to thank him for taking the time to ask us about our day and speak with the children, this was very important to us and made us feel very welcome. Jorge is such a humble and courteous family man who we will always regard as a true friend. Thank you Finest group for another memorable holiday and for recognising the wonderful staff that are a true asset to your hotel. The Salter Family

We have been there multiple times in the past with the family and the experience usually has been good. We just went there again with the family again in April of this year and the experience was poor - to the extent that we do not plan to go back every again. My diamond necklace at the spa was taken off prior to the service and I never got my necklace back. We have spoken to the resort about this and they can't locate the necklace. This is disappointing. 4 out of 5 of us felt sick for about 1-2 days and we heard from a few other guests that they had a similar experience. No idea why as we had not had this experience before there.. overall, we had lack of concern from the management. Our experience this time around was just not good!

This was our first all inclusive vacation. We met up with several friends staying at Finest as well. The service was exceptional as were the grounds and property amenities. The food was good with some exceptional selections. The Finest offered special events throughout the week adding variety to the food selection and entertainment.