Finest Playa Mujeres

Was a great time! The service and staff were very courteous and went out of their way to make the experience very memorable and special. We came for a wedding and they helped make the whole ceremony amazing! There was a plethora of things to do, and even though we unfortunately didn’t get to experience it all, but what we did experience was fantastic and an amazing time! Would definitely recommend and return for another stay! Mucho gracias Finest Playas Mujeres!

Creating seating at the various restaurants for our 3-generation, 15-member family group was, at first, a challenge for restaurant staff, but they rose well to the occasion & made it work after the first few days, especially with the supervision of Nancy in the Market Restaurant & Munther Shawa, Head of Food & Beverage Service for the hotel; they were of tremendous help. I loved nearly everything about the hotel: the bathrobes I wore every morning to & from the main pool for my 6 AM, 40-lap swim, the large walk-in shower (put a towel on the floor in there as it can be slippery), a large tube of tooth paste was a surprising addition to the bathroom toiletries, plus excellent body lotion (also a rarity) & nice smelling shower gel. The variety of light switches & sensors throughout the room made for a bit of a challenge when it came to turning off lights as needed/wanted. Housekeeping staff was great with room cleaning & evening turn-down service (little chocolates included!), the enjoy-all-you-want-liquor shelf & the generous drinks/snacks in the mini-fridge were a plus, and there are multiple comfy chairs & couches both in the room & on the balcony. Our jacuzzi were not the most powerful but the jacuzzi in one of our 3 sons' rooms was the perfect rainy-afternoon distraction. And what's not to love when there are full length picture windows on 2 sides of the jacuzzi so you can see out to the sky & your porch? Staff everywhere was friendly, most know a good enough amount of English, Alberto @ Guest Services was as helpful as can be, the gym is the most impressive one I have ever seen (super large, very well outfitted, clean, great lighting), the grounds are meticulously cared for, including such details as washing the ceilings of the breezeways. The main pool gets the same attention to detail with staff hand-cleaning its sides several times a day (thank you to Trainee, Carlos, for making chaise loungers available to our large crew every day). The pools next to the kids' club are a huge draw for kids (& adults!) of all ages (no drinks allowed to be brought there) with the "blob" being SO fun to jump up & down on, the multiple water slides, sprayers, nearby chaise lounges & lifeguard. I loved the Sweet Corner, where we enjoyed lattes, frappes, milkshakes, cinnamon rolls, muffins, ice cream & more with staff bringing in fresh inventory several times /day. Us grandparents enjoyed our morning coffees, post-swim, while waiting for the rest of our crew of 15 to either go to the gym or wake up & join us for breakfast. Higher end alcohol is offered at the many, many (& I mean many) bars, which was a nice perk (Wences at the Aqua bar puts together some great drinks, including "virgin" ones for our several grandchildren-mermaids & mermen), there are several soft ice cream dispensers on the property, plus a great juice bar, several laps pools with quieter sunbathing areas & an adults-only pool. The beach is fully tractor-cleaned every morning, there are tons of palapas & a couple of hammocks on the beach, and the beachside Dunas Restaurant offers good options although the wait time can be long for a table & then your food. We ended our busy days watching the 8 PM live theater shows with such themes as Michael Jackson, Mario Brothers, Afro-Caribbean performers & acrobatics which our 7 grandchildren (from age 7 months to 8 years) all loved & ALL of us were ready for sleep directly afterwards. Let me finish by saying that the food service & choices are a show stopper; the diversity of food, especially at breakfast (think: dinner for breakfast!) was both colorful, varied, healthy, fresh, filling & I cannot imagine someone not finding much to enjoy. I look back at my photos now & realize that there were food items I wish that I had chosen, even though I loved nearly everything I had. I would gladly return to this hotel.

Finest review I recently returned from a stay at Finest Playa Mujeres with my family from May 7 to May 14, and overall, our experience was excellent. First and foremost, I would encourage readers to approach negative reviews with caution. In our experience, the resort is exceptionally well-suited for families, and we found both the food quality and level of service to be outstanding. Dining Experience Restaurants: The à la carte restaurants were a highlight of our stay. We experienced little to no wait times, and the variety of dining options was impressive. Nearly everything we tried was well-prepared and flavorful. Our personal favorites included Brass Steakhouse, Insieme, and Shoji (hibachi), though the other venues also offered strong menus and enjoyable meals. Buffets: The buffet options for breakfast and lunch provided a wide selection of dishes. Breakfast Buffet: The omelet station was a standout, and there was a consistent availability of fresh and diverse choices. Nothing seemed Undercooked Lunch Buffet: Once again, a wide variety of options was available. It was generally less busy during lunch hours, likely because guests also had access to multiple restaurants that were open and readily available. Service The level of service throughout the resort was exceptional. We encountered a minor issue with the shower faucet in our room, and maintenance responded promptly and resolved it without delay. Across the board-whether room service, beverage service, or general guest assistance-the staff demonstrated professionalism and attentiveness. Pool / Beach - Pools were great as we mainly stuck to the main Pool bar. The Kids waterpark was incredible too as our son (5 years old) really enjoyed it. - Beach - THey really controlled the Sargassum during out stay The beach had no smell and was very pleasant to swim in. I wanted to be there every day! such gorgeous water! Additional Notes For couples or groups of friends, it is worth noting that the resort caters heavily to families. Those seeking a more adult-focused environment may prefer the adjacent Excellence Playa Mujeres (adults-only property). There are occasional concerns raised in reviews regarding food-related illness. While we did not encounter any such issues, it is always advisable to follow general precautions, particularly when dining at buffets. As in any buffet setting worldwide, many guests handle shared utensils throughout the day, so maintaining good hygiene-such as washing hands before eating-is important. Just avoid touching your face after handling shared utensils. Seems logical, right? While I could go into further detail, I will simply say that this was one of the best family vacations we have had. I would highly recommend Finest Playa Mujeres to families seeking a relaxing, well-managed resort experience.

Staff is so kind and professional. My daughter had an amazing16th birthday. Good was great except for the general buffet. Room was beautiful and service staff was on point. Having a business center would be very helpful, as my daughter had an assignment she wasn't able to complete. Online checki in didn't work. An online check out would be ideal. No one having change made it hard to tip, so I'll have to come prepared in the future. Beach was pristine. We would definitely return.

Beautiful wedding location great family vacation very polite & courtesy Delicious food, all types, I like push & pull doors