Finest Playa Mujeres

We were there for a wedding. Property is spacious and well maintained. Food and drinks were mediocre. It was very disappointing. Would not recommend.

We have stayed at FPM multiple times, and our last trip over the Christmas holidays did not disappoint. The service, facilities, and food are excellent, and we appreciate seeing the same people whenever we return. It was so wonderful to see Fransesco at the valet department. He is a gem! The Finest Club beach concierges are incredible- Oscar, Fernando and Angel, ( We call them the "Beach Angels") and the wait staff are wonderfully attentive- Victor and Javier remembered our drink orders, and were always hard working. We stay at a two story rooftop suite in the Finest Club, and we were pleasantly surprised to see the renovated room, and in room alcohol selections. Room service is always excellent- chicken tenders and fries are a hit! Our daughter enjoyed the chicken soup with dinner, and the waffles in the morning. Las Dunas is a great place for lunch, and the chef's creations are delicious. We really enjoyed the chicken stir fry, and the seafood pasta. Go early, as sometimes it was sold out by 1:30pm. Freddy is a star at the breakfast buffet, and Luis at Shoji is the cutest and most wonderful server. We would highly recommend the Aburi Red Tuna entree with rice at Shoji. So delicious! The menus have changed since we stayed at FPM last year, and though every meal was delicious, especially at Le Petit Plaisir, we would like to see the chicken quesadillas return to the beach lunch service ( The steak quesadillas were a bit chewy.), as well as a chicken or fish option available at Brass, for people who don't want steak. At Petit Plaisir, Lorena was so helpful in squeezing us in on NYE, thank you. We had a wonderful dinner! The lobster at Duke's Lobster and Seafood was excellent. A generous portion, though you could order another serving if needed. My favourite meal was at Gusto. Their breakfasts are incredible, and the service is wonderful. Eric was great! Would love for Gusto to be open for lunch as well, or an occasional dinner. Highly recommend the One Spa. We had the Diamond Massage Ritual, and hydrotherapy, and it was so relaxing, and enjoyable. Andres led us through the hydrotherapy, and he was great. The Sweet Corner has the best soy lattes I have ever had, and delicious ice cream. The main pool used to have blue foam floaties, which were fun for the kids, and adults too. Would like to see those back. Just as an fyi, eating outside at dusk, you might want to wear mosquito repellent. Once it is dark, the mosquitos seem to disappear. It is just at sunset that they are bad. The gym facilities are wonderful, and it is great to see so many people using them. Because it was so busy, it was a bit of a battle for the smaller free weights. It would be great to invest in more sets of free weights in the 10-20 pound range. That would be appreciated. Saved the best for last- Dalel, Guest Services Manager. Dalel works so hard, and balances so many family's needs, all with a smile on her face. She is on top of everything, and such an important and valuable asset to FPM. We highly recommend the Finest Club, if it is affordable for you, however, it is not necessary for an incredible family vacation. The beach is beautiful, wherever you sit, and the service everywhere is great. That is truly what makes this resort special. We will definitely be back, and have already booked for next year.

From the pick up at the airport to our return trip back to the airport Our stay was Awesome The staff and grounds workers were very friendly and helpful The restaurants were very nice The amenities were top notch The room was amazing We were very happy with our stay here.

We traveled in January of 2026 with our 8-month-old and our 2 and 1/2-year-old. We had a family suite with a pool. Overall our experience was good. The buffet was pretty good and it was nice to be able to go grab food quickly. We thought surf and turf restaurant was quite good. The Italian restaurant was good as well. Brass restaurant was disappointing. The hibachi restaurant was great, definitely make a reservation. If you have a very small child like us, we would advise bringing your own plate. Our child kept wanting to take their plates and throw them on the floor, and they would have broken. We ended up just having him eat off of the table. We debated bringing a stroller and ultimately decided not to. Do not make our mistake!! A stroller would have been very helpful and if you are debating, I would recommend bringing one. The pool areas are amazing. The slides and all of the activities in the water are so fun. The inside play area could have used more toys honestly. We called ahead of time to ask if we brought frozen breast milk if they would be able to keep it frozen for us. They assured us that they would be able to do that. We did bring frozen breast milk with us, and ended up not needing to use it. When we went to collect it the day that we were leaving it was given to us completely thawed. We had to throw it out. This was a really big bummer and probably the thing I would be most upset about about our trip. Overall, it was a good resort and we would recommend going if you are debating. Overall the food is decent but not great. The drinks are good. We also had room 1001 which was pretty close to the theater. There are shows every night that go until close to 9:00 p.m.. when you are putting your children to bed at 7:30 p.m. it is quite loud. FYI when thinking about where to stay if you get to choose your room.

We had an excellent stay and couldn’t be more impressed. The app was incredibly effective for quickly locating open restaurants, bars, and activities—super convenient throughout the day. The Imagine Club was a huge value for our family, giving our kid a fun, safe place to play and socialize while we enjoyed some downtime. Food and drink services everywhere and even on the beach were prompt and delicious, the Mexican-themed day at the theater was a highlight, and 24/7 room service was consistently fast and well-prepared. Concierge services were outstanding, with a cab to town arranged quickly and effortlessly, and airport transportation to and from the hotel was perfectly organized and on point. Most of all, the staff stood out—cleanliness was top-notch, and whenever we needed anything, the team was efficient, friendly, and eager to help. Highly recommended and definitely going back soon.