Finest Playa Mujeres

Need to improve on the food of the restaurant. The consistency amongst the restaurants, as well as the service in the restaurant. If the food was better, I would be able to give a higher rating because I love the room. I loved the the layout of the compound and the service was great as far as cleaning the rooms and just all around the staff of the resort. However, things were a little shaky when it came to the staff in the restaurants. Not for the most part, but it did occur.

My wife and I just had our wedding here on 9/25. We stayed a full week from Sunday to Sunday. We met with our wedding coordinator Hector Huerta on Monday morning, a day after we checked in. He had his manager with him as well Aline Garcia. Both went through every event we had planned for the week of the wedding which was Wednesday thru Friday. They answered every question we had and cleared up every concern we had. When the big day came Friday, everything went as planned. Special shoutout to Alejandra Reyes the spa manager and Mayra and Raquel hair and makeup stylists. My wife looked amazing and she was thrilled the way her hair and makeup came. Our wedding ceremony was at the Stone Gazebo and it was beautiful. All the details Hector went over for the ceremony didn’t miss a beat. Our reception at the Paradise Palapa was amazing. It was decorated exactly how we wanted. The entertainment team / DJ had the party going all night and we couldn’t be happier. The resort itself is absolutely beautiful. Previously staying here and attending a wedding 8 years ago, I can say nothing has changed. The grounded are amazing, the resort did great cleaning the beach every morning and the pool was super enjoyable. All the restaurants were very good, hibachi, the steakhouse, the taco truck and the marketplace were our favorites. The steal quesadillas pool side during the day were delicious too. Shoutout as well to Monsserrat and Anahid the managing team. They came to each one of our events to check in and see if everything was to satisfaction. Highly recommend having your wedding here and I would say request Hector as your day of coordinator. He was constantly checking in with me all week, even came down to our dance floor during our reception to dance with my wife and I.

The staff was great and rooms were big and clean too! Nothing to do outside of the resorts. No shopping near by and no grocery stores. Bug spray at the resort was $30 usd.

This resort is only 25-30 mins from CUN airport, which was extremely convenient for my family, as our toddlers don’t always enjoy long car rides. This was my family's first time in Mexico and no one could have prepared for how beautiful the beach was! We stayed in a Finest Club Jr ocean view suite and loved every bit of it, from the luxurious, spa-like bathroom to the fully stocked mini fridge and alcohol cabinet. I loved the king-size bed. My husband, our twins, and I could all sleep in the bed comfortably. Every inch of the resort, including the hallways, dining areas, was very well kept. I can tell cleanliness is a high priority for them! We felt very pampered, appreciated and heard while we were at this resort. Many workers went above and beyond to satisfy us and to make our stay even more memorable. We celebrated our son’s 4th birthday while we were staying here and they personalized a spider-man cake, made a delicious vanilla cake, created an amazing picture using fruits/ veggies on a charcuterie plate, and so much more!! We want to personally thank Carlos, Pita, and Ricardo for all of your assistance while we were lounging at the beach. A special thank you to Marcos for being the best karaoke and event host, as well as all the help and kind words you gave to my family. Thank you Isabel for your love for the children and your eagerness to want to play with them and create a safe and fun environment. A special thank you to Luis for being our server at Brass 2 nights out of our 5 night stay. Your positive energy, recommendations and overall care is unmatched and we are very grateful that you made our dinner experience one to remember. To all the breakfast staff at Gusto, thank you for your amazing service, delicious food and pleasant attitudes! We enjoyed Gusto’s breast fast the most out of all the breakfast options. Roman, at Aqua Bar is an amazing bartender. He served our drinks in a decent time frame and made our drinks a 10/10 every time! To my spa girl, I forgot her name but it started with a letter B, you were AMAZING! Thank you for walking me through everything with so much patience. The night time Resort manager is very kind and lovedddd my kids! She had the best attitude and had a warmness about her that made all people feel welcome! Overall, we had an amazing experience at Finest and will definitely be coming back again on the Excellence club side (no kids lol)!

The resort was absolutely amazing! What really stood out was the incredible attention to detail and the genuine care shown by every member of the staff. The rooms were spotless, comfortable, and well maintained, and the variety of food was fantastic, with something for everyone to enjoy. Overall, it was a wonderful experience, and we truly enjoyed our stay!