Finest Playa Mujeres

I love this resort they made my wife birthday the best. Everyone is so kind and you can see how they always available to help you

My husband and I just returned from our second trip to Playa Mujeres Finest..we also travelled with our son, daughter in law and our two grandchildren aged four and twenty months. We again had an excellent time there..great restaurants, comfortable clean rooms, lovely pool, sandy beach, wonderful activities for the children and welcoming staff. Special mention to Freddy and Mhilgarito who looked after us so well at the morning and lunch buffets. They were both really kind to the children. Also Paschal at the steak house, Daniel at the lobster house and Daniel Jesus who always served our fave drinks to us at the lobby bar. Wonderful staff.. see you again soon!!

We have been visiting Excellence Group properties for over 20 years and are currently Diamond in their loyalty program. The Finest Playa Mujeres is our go to resort for family vacations. On this trip we took our 3 kids, their spouses and our 3 grandkids for a total of 11 people in 4 rooms. This resort is fantastic for that type of group trip and has amenities for all ages. Our rooms were all in the Finest Club/Excellence Club sections which worked well for us. We had the imperial suite which gave us extra space for our grandkids to visit us. We did a similiar trip a few years ago. The one thing consistent between both trips is the fantastic customer service of the Finest's Guest Services Manager Dalel Nasta. Dalel is an incredible asset of the Finest Playa Mujeres and is the absolute best guest services rep we have had in all the years we have been going to the Excellence/Finest properties. She helped arranged a special birthday celebration for my wife and made our visit truely outstanding. Dalel worked with us in advance of our visit to make sure everything was all set for our visit. Dalel Nasta is the absoultue best. You won't go wrong with a family trip to the Finest. The resort has a great location, large beach, great pools, a kids club, numerous food options and the people are very friendly.

Alan was absolutely outstanding during our stay at The Excellence Resort Playa Mujeres. From the moment we arrived at the pool, he went above and beyond to make sure we had everything we needed. His work ethic was incredible—he seemed to be everywhere at once and never stopped moving, all while maintaining a positive attitude and a genuine smile. The entire staff was amazing but a few stood out because most were in the area we stayed in on the adult side. Here are names to acknowledge in your review: Here are a few of our favorites! Everyone really goes out of their way at this resort! Alan (pool server), Cornelius (bartender), Roger (water aerobics), Emiliano (water aerobics), Giovanni (water aerobics), Sophia (water aerobics), Manuela (Excellence Club staff), and Abraham (our driver). I can’t say enough about the staff!

Excellent in every aspect! People were incredibly kind and diligent, they were always willing to help us making our stay perfect. The hotel exceeded our expectations.