Finest Playa Mujeres

This place is truly a gem!!! My family and I usually vacation at the Finest in Punta Cana but I think we now have found our favorite. This place is incredible, it is so well maintained, it is so clean, and the service and food is on another level. We encountered a minor issue that was completely out of the resorts control and before saying anything the manager "Dalel" was so proactive and made things right. It was out of a movie, it's like she read our minds. We will never forget this moment and this is exactly why we will be coming back to this resort. Besides Dalel, I have to mention Ricardo from the Finest beach he was so nice and helped us immensely, Roman from the tropical fruit bar was so courteous and friendly and kept those coconut water's flowing, and Itzel from the coffee shop was so nice to our daughter that it made it feel like home. Last but not least I cannot forget to mention the food and beverages manager Munther. There's a reason why he is a manager, he is extremely knowledgeable and his customer service skills cannot be compared . I had a unique request of asking for Halal meat for our next trip in January and he said that with his connections he can make it happen. Thi shows me that this resort will go above and beyond. Munther and Dalel need to cloned and placed at all Finest and Excellence resorts. This by far was one the most memorable family trips.

We loved our stay at Finest Playa Mujeres! The staff were accommodating, most restaurants had great food and service, and the resort was very kid-friendly. We felt comfortable leaving our son at the Kids Club. The beach was beautiful, with gentle waves that made it perfect for families with young children. Our only disappointments were Las Dunas, where the food quality and service could be improved. Some servers lacked initiative, although not all of them. The adults-only restaurant also has a strict dress code, and men are not allowed to wear casual shorts. Despite these minor issues, we had a wonderful vacation and would definitely recommend this resort to families looking for a relaxing, kid-friendly all-inclusive experience. Overall, 9/10!

Yael was amazing with pool volleyball and ping pong by the pool! Several of my family members not only played but we were entertained watching the games. Watching my family enjoy themselves was amazing! Yael helped my family make memories that we will treasure forever! Kevin has also been amazing at teaching dancing. In fact, my son and I used what we learned dancing at my wedding. Again, we were able to make lasting memories!

I do t usually write reviews but this resort was amazing all around, Friendly staff, clean grounds, great drinks and amazing steak!

Still one of the best resorts in all of Mexico. We have been here 6 times and never disappointed. The resort still had some renovations occurring but was no bother at all. Staff incredible as usual, hard to give them all shout-outs which they all deserve but here is some- Omar Aqua bar-fantastic and friendly made everyday great Ovidio-Theater bar-he has been here awhile and so friendly, wonderful to see him again Daniel-Nightclub (Daniel has been here quite sometime is amazing and like a brother, so good to see him still at the resort) Francisco-Las Dunas, wonderful memory and so welcoming Alexander-the Buffet, so welcoming and we appreciated him Francisco (Pancho?nickname)-so giving and helpful, he was amazing My wife says it's one of her two favourite resorts in all of Mexico (the other being Excellence Coral). We travel a lot to Mexico to lots of hotel brands. This is my personal favourite stop, so wonderful to return after a few years away. Can't wait to get back. In fact, we are back in Mexico in a month and trying to switch resorts to return here.