Finest Playa Mujeres

The staff made this trip so amazing! Kevin, Sofia, and Roger were so personable and attentive. Lourdes is the sweetest bartender. Daniel was an amazing server with great hair. Carlos at the beach was the kindest. Miguel at the pool bar was great too. Everyone in Kids Club was top notch. We travel quite a bit and this was one of our favorites yet. Will be back!

Maybe have golf carts to pick your senior guest up at the elevators because there is so much walking. Just a thought.

My family has been coming to the Finest for many years and this trip was to celebrate a high school graduation. The service, food and overall experience was excellent. Angel, Fernando, Eduardo and Ricardo beach concierge was perfect. Carlos, Victor and Isabela beach service was a pleasure every day. The most friendly and welcoming Dalel is such an amazing person and excellent at her job. Francisco at the entrance/bell desk was welcoming as always. This trip had several teenagers and a young adults who all had a great time and can’t wait to return.

My family and I recently returned to Playa Mujeres for the third time, and one of the biggest reasons we keep coming back is because of Munther Shawa. From the moment we arrived until the day we left, Munther went above and beyond to make sure every part of our vacation was exceptional. His professionalism, attention to detail, and genuine care for guests are unlike anything we’ve experienced at other resorts. No matter what we needed—whether it was assistance with reservations, recommendations, transportation, or simply making sure our family was comfortable—Munther was always there with a smile and a solution. Great resorts have beautiful beaches, pools, and restaurants, but truly great resorts have people like Munther who create unforgettable experiences. He consistently made us feel valued, welcomed, and treated us like family. In an industry where customer service can make all the difference, he sets the gold standard. This was our third visit to Playa Mujeres, and Munther is a major reason we continue to return. His dedication, work ethic, and commitment to guest satisfaction deserve recognition. If you’re visiting this resort, I highly recommend seeking him out—you’ll quickly understand why so many guests appreciate him. Thank you, Munther, for once again making our vacation memorable. We look forward to seeing you again on our next trip.

I have stay 7 days at Finest Playa Mujeres and it was a other magic travel. All people are king, helpful and do their work with smile all time. The property is very clean, the food was amazing with good varity, I love this hotel. Thank you so much for all and see you soon.