Finest Playa Mujeres

We got married at this amazing resort 4 years ago and returned for our Anniversary. Trip was amazing as expected must book a club room for access to Dommo and the Tomahawk steak! Great food everywhere and amazing staff. Big shoutout to our favorite bartender Cornelio he’s the life of the party and you can’t miss his signature shot. Will be back we love all the Excellence resorts.

We were very disappointed with our stay at Finest Playa Mujeres. The experience was surprisingly poor, especially compared to Finest Punta Cana. In Punta Cana, the food, service, and overall organization were significantly better, even though that hotel was about 30% cheaper. In Mexico, the waits at the à la carte restaurants were very long, the food lacked flavor, and the overall variety was limited. The service felt slow and inattentive, and the hotel layout is confusing and difficult to navigate. Having already stayed at the same brand in Punta Cana, we expected at least the same level of quality—but unfortunately, this location was much worse.

Excellent resort, many food choices, beautiful location but poor customer service before arriving to the resort.

We just returned from our 4th annual consecutive family trip. This trip, we were a total of 10 guests; previous trips, we've been as many as 15. The resort is maintained to the highest level. Insects don’t exist at the resort. The dining options are plentiful. The food quality is great in some restaurants and just very average in others. The Kitchen Market Buffet is only open some evenings - an issue when travelling with children from 3 to 7 years. One thing that has changed is the food quality at the dinner and lunch buffet. It’s not as good as it was our first year. However, the breakfast buffet is excellent. They need to add more nighttime entertainment for the kids. Not as many shows as in years past. The shows they do perform are the same from our first year - they need to be updated. One issue that makes it difficult travelling with young children is the necessity of having a reservation for dinner. The wait times and organization doing this with a young family is trying. Thankfully, Munther Shawa was able to organize our dinners for us. Without Munther, the trip would have been difficult around those issues. Thank you, Munther!

It has been a week since my visit and I keep reminiscing of how lovely a stay we had! Beautiful resort with friendly staff. We did the mezcal tasting experience with Emmanuel, the sommelier, and it was the cherry on top of our visit. He was very knowledgeable, friendly and really made our vacation memorable! Thank you Emmanuel!