Finest Playa Mujeres

There was a misunderstanding on my end when making a reservation for a restaurant. I ended up not going to the restaurant of my choice and ended up going to the Brass inside Finest and Lorena the Manager onsite notice we had made a mistake when arriving with the host and right away took the note of the situation. During our meal, Andres our server was very attentive to our needs and we received food from Lorena, Andres and Joigo the chef at the restaurant and served an order of the food we wanted to eat at the other restaurant we initially wanted to go to and enjoy our evening. I want to thank Lorena, Andres and Chef Joigo for going above and beyond and making us feel appreciated.

The stay has been excellent with no complaints. The Brass Steak house was amazing. Leonardo was are waiter for 3 nights and was the best. I would highly recommend him to anyone that goes. All of the staff was super nice and friendly. I would highly recommend.

When stayed on the beach, Pita and Ricardo came and brought two cute coconuts drinks for us because this is our last day of vacation. They are amazing and so friendly!! I really appreciate the gift!

Fantastic service overall, specially from the group at the beach club, Pita, both Victors and Fernando. They took great care of us! We will definitely come back

We truly had an amazing time at Finest Playa Mujeres! Traveling with friends who have visited for years, we were excited to finally experience the resort for ourselves, and now we completely understand why they keep coming back. From the moment we arrived, we were greeted by friendly staff, beautiful grounds, great service, and a relaxed atmosphere. One of the biggest highlights of our stay was the incredible staff. We immediately felt welcomed and well-cared-for by people who are hardworking and genuinely happy to help. A special thank-you to Eduardo, Carlos, Gabriel, Ovideo, Isabel, Alex, Pita, Angel, Victor, Julio, Chef Nico, Julietta, Wilberth, Javier, Dalel, and Munther for making our vacation so special. We spent a lot of time at the Excellence Club beach, which was peaceful and beautiful. The beach concierge team always ensured our chairs and beds were set up perfectly, and Eduardo was especially thoughtful on our last full day, preparing one of my favorite drinks in a pineapple. The food and drinks were another standout part of our trip. Chef Nico and his team at Shoji made our dinners very memorable and everything was excellent. Our meal at Dommo was also excellent, and the dragon fruit margarita at Tinto & Tapas is definitely worth trying. Make sure to try a Raspberry Delight; it is so good! We also enjoyed a relaxing hydrotherapy session at the spa, where Asmari made the experience wonderful. Back on the property, our room was lovely and very clean, and the entire resort was exceptionally well-maintained. You can truly see the dedication it takes to keep everything so beautiful, from management and housekeeping to the waitstaff, bartenders, gardeners, and maintenance team. One suggestion would be to add fans in some of the bar areas, especially the Theater and Central Plaza. These spaces get extremely hot, and the employees work so hard. A little more airflow would greatly improve comfort for both guests and the hardworking employees. Overall, we could not have asked for a better first experience at Finest Playa Mujeres. Thank you to everyone who helped make our stay so relaxing, fun, and memorable. The people truly make this resort special, and we will see you again!