Finest Playa Mujeres

Amazing experience!! Sofia from the entertainment team was the best!

Our family of four stayed for a week in May and we couldn’t be happier. When choosing a resort we looked for: -Family Friendly: The Kids Club staff are wonderful! The beach had stroller parking. We asked when first sitting down at the restaurants about pureeds for our smallest. They were more than accommodating in making whatever flavors we asked for. The size of the resort was also a plus for us. It was compact enough to walk with our two kids (one being in a stroller) and yet big enough to have lots of activities/things to do. -Safety: When you arrive it you go through multiple security gates. We never once felt unsafe during our entire stay. -Food- We were impressed by how much we enjoyed the restaurants. we made no reservations, except for Shoji the interactive Japanese style dining. When we were hungry, we looked at the Excellence app and could easily see which restaurants were open at the time. We only waited once during our week long stay, and that was at Brass Steakhouse. It was well worth it! There and the Tapas restaurants were our favorites. -Cleanliness: the property is beautiful and they are constantly cleaning to keep it that way. We saw staff cleaning the pools and yard upkeep constantly. -Transfers: we booked our stay directly through the hotel, which included car transfers to/from the resort. It was seamless and no issues. We told them ahead of time that we required two car seats and they had them in the vehicles at both transfers. We had an amazing experience and would highly recommend this resort! The staff really go out of their way to help make a memorable experience for their guests.

Bees at the kids pool area, mosquitoes everywhere. No accommodations for vegetarians, refused to make a cheese quesadilla at the food truck after having it for the previous two days. No a/c lack of ac in so many spaces - including lobby, bedroom, restaurants and last but not least the kids play area! When ac requested to turned on in the room we got told it was broken.

We decided on Cancun at the last minute. The process was well organized from the time we landed, SUV Pick up to our departure. Resort was beautiful, grounds well maintained, restaurants were beautiful and clean. We upgraded to the 2 story plunge pool suite, the view did not disappoint, room 5465 for reference. So many restaurants to pick from, we didn’t even get to try all of them. Staff were amazing! Plenty of activities, we never got bored and did not feel the need to leave the resort. Would totally book again!

We had such a wonderful week here this year for our second visit to this location for a whole family reunion!