Finest Playa Mujeres

This was my third stay at Finest Playa Mujeres, and once again, it exceeded every expectation. From the incredible staff and beautiful resort to the amazing food and overall atmosphere, everything is truly top-notch. A huge shoutout to Rodrigo, who went out of his way every single day to make us feel welcomed, comfortable, and special throughout our stay. Cornelio at the Aqua Bar main pool made some of the best cocktails I’ve ever had, every drink was crafted with care, perfection, and passion. Isaac, Santiago, and Paola made Le Petit Plaisir our favorite dining experience at the resort. Their service and attention to detail were exceptional. Special thanks as well to Leonardo and Ricardo for constantly going above and beyond to deliver outstanding service. And finally, Alfonso, the tennis pro, made our lessons incredibly enjoyable with his unique teaching style while also helping us improve our skills. Ever since my first visit back in 2021, this resort has held a special place in my heart and in my family’s memories. Every time I return, I feel completely relaxed, comfortable, and genuinely happy. There’s truly no other place where I feel this level of peace and relaxation. I’ll definitely continue coming here for many years to come because this place honestly feels like heaven on earth. If you ever have the opportunity to visit Finest Playa Mujeres, do it, you will not regret it. Their 4.9-star rating is absolutely well deserved, and honestly, it should be a perfect 5. Thank you to everyone who helped make our family trip so memorable this summer. It’s an experience we will never forget.

The Good: Has to be a high 90% for everything that is good at this luxury resort hotel. The choice of restaurants for breakfast, lunch and dinner is amazing. Best of all they were all 'walk-ins' whilst we were there so messing about with bookings (only the 'show kitchen' Asian had to be booked). There is a coffee shop where you can order the usual coffees (hot or cold) and take away any freshly made cakes or biscuits. Milkshakes and ice cream are also available.  There is even 'street food' style truck for snacks.. Full room service is also available if required.  The all inclusive drink package is amazing. Every high end branded spirit is available and they could probably make any cocktail you ask for if it's not on the menu.. The beer selection is also very good. The staff are super friendly, ultra-professional and can't do enough for you.. They work extremely hard and are a credit to the hotel owners. They made the whole experience really special.  We had the 'Excellence' package which included an adults only accommodation building, an exclusive adults only restaurant (Dommo, fantastic) and exclusive bars (shout out to barmen Manuel and Ovidio who totally looked after our drink needs). Our room was gorgeous, large with every amenity you'd expect at a luxury hotel such as this, including a new hand clothes steamer, which was great. The large ceiling shower was fantastic. Lots of storage and a balcony overlooking the sea.. The mini bar was one the most well stocked I've ever experienced, and there are bottled of branded spirits if you wanted them.. The beach was gorgeous and clean. Waiter service all day long and as many fresh towels as you wanted (special shout out to Victor and Carlos in the Excellence beach section who made sure we wanted for nothing) . The breeze on the beach was sooo nice... The evening entertainment shows that we attended were very professionally done (fantastic choreography) and there is also a disco bar should you have any energy left to boogie...  The Bad: I know it's probably not everyone's idea of importance but the WiFi was very poor on the beach. Very hit and miss.. In this day and age I don't see why a few extra boosters aren't utilised.  We paid for a two-storey roof top terrace room with plunge pool which on paper sounded great.  Unfortunately, the plunge pool base was very rusty and looked unsightly. I sat in it once and wasn't a pleasant experience. You could see the rust particles in the water.  To order your food in any a la carte restaurant you have to use the app to access the menu. Whilst I'm all for modern methods, we did find this rather odd, especially for the dinner restaurants at the nicer restaurants.. We would much prefer a the traditional method of looking at a real menu and negate the need to encourage mobile/cellphone use at the table.  The Ugly: I noticed on more than one occasion how disgusting my fellow humans can be in the public toilets.. The problem as I see it however is the hotel don't provide  anything to clean up after themselves. In other top hotels I've stayed in there is a minimum of a toilet brush or even a personal water jet hose.. However, the rest rooms themselves were spotlessly clean. On the whole, a fantastic hotel and a very nice holiday/vacation. Definitely up there as one of the best I had.

The staff definitely made our trip extremely pleasant and stress free with our 15 month old son on his first all inclusive trip. The highlight staff member is Sandra!

We had a great time at the resort !We are highly recommend this place !Its a family resort but also perfect for adults only !

This resort exceeded my expectations. I have never been to Cancun, but have traveled to many Caribbean destinations that were higher end. I was not sure about Cancun, but this is where my family wanted to go. It was a great trip. I felt safe and pampered the whole time.