Finest Playa Mujeres

Had an amazing time with my sister and nephew here. They did a really good job of considering the needs of families and the staff was super attentive. I appreciate how well kept the grounds were and my favorite server Margarito was the cherry on top!

We tried to have an irreplaceable item laundered during our stay. Finest lost it and did nothing to rectify their mistake. Rather, they laughed and smirked and seemed to think it was funny that the item was lost. Refused to do anything to make it right. Will never come back due to the absolutely unacceptable treatment of me and my family for simply requesting help with an issue they caused.

We are happy to stayed in Finest resort. It is a very good place for families specially with younger and toddler kids. However the rooms are look old but they are clean. There is a room for upgrade.

From the transport , to my last day was amazing. The staff are so friendly and helpful it feels like family. Everything was so clean and organized. Most of the food was good , the drinks were awesome. I will definitely be back.

Buffet was closed for dinner every night except Saturday. What little Night entertainment there was - was poorly organized, ran late, ended early or there was not enough equipment /supplies for guests to participate. Restaurants were hard to access and service took 2 hours so most evenings it was late before you could eat. Only 2-3 restaurants were open each night making wait times long and limiting options and restaurant access difficult. Ice machine in building 4 didn’t work. Gurgling noise on main floor of swim ups was loud and disrupted sleep most nights Aesthetically beautiful, rooms lovely.