Finest Playa Mujeres

The staff was great and rooms were big and clean too! Nothing to do outside of the resorts. No shopping near by and no grocery stores. Bug spray at the resort was $30 usd.

This resort is only 25-30 mins from CUN airport, which was extremely convenient for my family, as our toddlers don’t always enjoy long car rides. This was my family's first time in Mexico and no one could have prepared for how beautiful the beach was! We stayed in a Finest Club Jr ocean view suite and loved every bit of it, from the luxurious, spa-like bathroom to the fully stocked mini fridge and alcohol cabinet. I loved the king-size bed. My husband, our twins, and I could all sleep in the bed comfortably. Every inch of the resort, including the hallways, dining areas, was very well kept. I can tell cleanliness is a high priority for them! We felt very pampered, appreciated and heard while we were at this resort. Many workers went above and beyond to satisfy us and to make our stay even more memorable. We celebrated our son’s 4th birthday while we were staying here and they personalized a spider-man cake, made a delicious vanilla cake, created an amazing picture using fruits/ veggies on a charcuterie plate, and so much more!! We want to personally thank Carlos, Pita, and Ricardo for all of your assistance while we were lounging at the beach. A special thank you to Marcos for being the best karaoke and event host, as well as all the help and kind words you gave to my family. Thank you Isabel for your love for the children and your eagerness to want to play with them and create a safe and fun environment. A special thank you to Luis for being our server at Brass 2 nights out of our 5 night stay. Your positive energy, recommendations and overall care is unmatched and we are very grateful that you made our dinner experience one to remember. To all the breakfast staff at Gusto, thank you for your amazing service, delicious food and pleasant attitudes! We enjoyed Gusto’s breast fast the most out of all the breakfast options. Roman, at Aqua Bar is an amazing bartender. He served our drinks in a decent time frame and made our drinks a 10/10 every time! To my spa girl, I forgot her name but it started with a letter B, you were AMAZING! Thank you for walking me through everything with so much patience. The night time Resort manager is very kind and lovedddd my kids! She had the best attitude and had a warmness about her that made all people feel welcome! Overall, we had an amazing experience at Finest and will definitely be coming back again on the Excellence club side (no kids lol)!

The resort was absolutely amazing! What really stood out was the incredible attention to detail and the genuine care shown by every member of the staff. The rooms were spotless, comfortable, and well maintained, and the variety of food was fantastic, with something for everyone to enjoy. Overall, it was a wonderful experience, and we truly enjoyed our stay!

Place is not aimed for adults who are traveling without children. The construction going on is annoying, the rooms need to be upgraded as there were multiple areas of deterioration. The room would never get down to the 68 degrees it was set at. You will find the same food items at numerous places which goes to show a lot of rinse and repeat instead of innovation. There is hardly any pool activities for adults to enjoy, I would sit on the adult side of the pool and maybe once a day there was an activity. They don't do a good job of keeping the families with kids out of the adult area. If you are looking for an AI resort that has more for adults please look elsewhere.

We had a great time with our family of 15. We were celebrating 5 birthdays and Hector & Munther went above and beyond to ensure each celebration was special. They made all the arrangements, allowing for my family and I to enjoy all the resort had to offer. Additionally, the food was great and the finest club perks were worth the upgrade. We’ll be back at their new location on Riviera Maya soon! - Raman