Finest Playa Mujeres

3 generations family trip - there was something for everyone (3 adult children, son in law, 2 grandchildren) Our service from all servers was top notch! Our rooms were hot and we had maintenance come to set the thermostat to 66 and also had a fans sent to the rooms. It helped but definitely not cool. This was our 3rd time at an Excellence Resort and 1st for our children. They loved it and were very impressed w how well the hotel was maintained and how friendly the staff was to everyone.

We went there for a wedding and enjoyed our stay. The only drawback was that there were a lot of children and the adults only lounge didn’t open until 3 PM in the club area if you wanted something other than very cheap alcohol. I think this would’ve been fine for us in our 20s, but at our age we like nicer things. We had trouble reaching the concierge to ask questions and nobody told us about the amazing Domo restaurant in the club area. The people that work there were very nice but sometimes into inattentive. Overall, I would recommend this resort but next time we will look for something that has a more elevated experience.

I have not stayed at an all-inclusive and friends we traveled with wanted to take us here. What an amazing experience, I cannot say enough. It was just so EASY and PLEASANT. The property is beautiful, super clean, modern large rooms, constantly serviced with bottles of water and whatever you need. The staff is possibly the best I have experienced at any hotel. The most accommodating, warm, friendly service. We can't wait to go back! And while I was there with my teenager, this is a hidden gem for families with young children.

The service at this hotel is excellent. Huge shout out to the service at DOMMO including Gustavo, Efrain, Lucero and Marcos. 5 STARS! Marco Antonio and Dalel from club services made our stay comfortable and outstanding. Everyone remembers your name and is ready to make sure you feel welcome and happy with your stay. The property is modern and immaculate and feels more like a small resort town instead of one big old hotel. Rooms and housekeeping is luxurious. Quality of food and ingredients much better than a typical old school AI resort. They have got it figured out! 10/10 recommend.

Google upsold the resort . Not 4 diamond would more say a 3. Dress requirement to sit in plastic chairs and tables is wild. Not a white table cloth in site. Bottom shelf liquor. The taste was decent breakfast was bland. My room felt like it was never swept even though the beds were made. For the price you pay plenty of other upscale options.