Finest Playa Mujeres

We really enjoyed our selves. The place was clean and everyone was friendly. Food was delicious. Pools were cleaned, staff were nice and courteous. There was plenty to do at all times.

We had a wonderful experience at Finest Hotel, and a special thank you goes to Alex at the reception desk, who made us feel welcome from the very beginning. Alex was extremely helpful, friendly, and always ready to assist with any questions or requests, which made our arrival and entire stay even more enjoyable. The service throughout the hotel was excellent, and the staff truly made our family feel special. The kids’ club was absolutely amazing — the activities kept the kids happy and entertained, and it was clear that a lot of care and effort went into creating a fun experience for them. The thoughtful gift the kids received before leaving was such a wonderful surprise and really boosted their mood before we left. It was a beautiful gesture that gave them a lasting memory of our vacation. The Entertainment team and adventure show was amazing .Magic Breakfast was great experience The food was very good, with great options, and we truly enjoyed our time at the resort. Overall, it was a fantastic family experience

I highly recommend this resort for family vacation especially if you are traveling with your little ones.

We did a 3-generation, large family vacation here, and it was amazing! The property is liked pictured, clean, every detail well considered, lots of activities that weren't too loud or obnoxious. And the food was the best we've had at a resort before! Really high quality drinks too. The property is large and spread out for grandparents or others with limited mobility. Beach had some seaweed, but it didn't deter us from getting into the water.

Improve food quality, and client attention. In my first day, eating japanese food, I've suffered a food infection that took me 1 full day to recover. I've opened a complaint in the reception, the manager got into contact, but what I received was mostly suspicion on the cause of me having vomits/diarrhea, inferring that probably was a virus, not related to food. My wife, me, and a friend had the same symptoms, and we just saw each other in person the night we eated there. I've requested a compensation for this day lost (Me and my wife couldn't enjoy anything in our stay in this day, feeling sick and still having to take care of a baby), but only received denials and more suspicions, as if I was doing something wrong. This experience was terrible.