Finest Playa Mujeres

We had an absolutely fantastic stay at Finest Playa Mujeres! Our family had five rooms at the resort and stayed for a full week, and from beginning to end, we were incredibly well taken care of. The food and service were excellent — truly nothing short of superb. Every staff member we encountered was friendly, welcoming, and always made an effort to make sure we were comfortable and enjoying our stay. From room service to house keeping and turn down service, it all felt very hospitable! A very special mention has to go to Munther, who truly went above and beyond for our family. With such a large group, coordinating dinners could have easily been stressful, but Munther made sure we had reservations together every evening and that everything was taken care of. We also celebrated five birthdays during our stay, and he helped organize each celebration and made sure everything ran smoothly. What stood out most was how genuinely attentive he was. He regularly checked in on us, anticipated what we might need, and always made sure our entire family was looked after — all without ever making us feel like he expected anything in return. His kindness and level of service made our trip that much more special. A few other shout outs go to Hector who helped plan and organize my kids’ birthday cocktail party and Manuel who was our photographer for a family shoot. They both were amazing and patient to work with and the entire family thought they were very helpful. We are so grateful to the entire team at Finest Playa Mujeres for making our family vacation and celebrations so memorable. With a group our size, it takes a lot to make everything feel seamless, and they absolutely did. We would happily return and are looking forward to checking out the new Finest property opening in Mexico next year.

Great overall trip. The wait staff was great as usual. Our spa treatment was amazing. Food was fair this time. It was not very warm served. Disappointed in legends food items this time. Our room was hot they came and adjusted temperature and brought a fan. The thermostat must have been on a timer but it only last at the GREat temperature for a couple of hours.

Everything was beautiful and pleasant. The kids club was a must, they had a water park and we loved it and mostly our daughter. Jaanai, Isabel and all the girls there were awesome, very patient, kind, caring for our kids. I can’t be more happier. Definitely I’ll go back :)

Our first time here in finest and it was awesome. Room service is great, the kids pool is great my family loves it. We definitely come back. Also our bartender Odivio in the theather is very nice his our favorite bartender

We selected The Finest for our girls trip this year, and it did not disappoint! There were three of us. Attention was top notch, from the time they picked us up from the airport, to the attention received from every single member of their team. We somehow got the “club” membership. The room was excellent, the concierge very attentive, provided recommendations for activities, dinners, etc. The included hydrotherapy was awesome! The food was great, our favorite the restaurant by the beach “las dunas” as we devoured the ceviche, shrimp cocktail and others. Special thanks to the Beach team, Angel, Eduardo and Fernando! They even got us a gift and we got all teared eye (picture attached of our special sign). My only recommendation to the hotel was to add some signs at the lobby or in the main bar reminding guests of the activities. Although we truly enjoyed being the only ones at the disco night, I think if people knew, they would’ve attended. But same suggestion for any other hotel activity. Highly recommended!