Finest Playa Mujeres

This resort was above and beyond what we expected. Alan at the beach was phenomenal and made our experience very special. We would return just for his service alone

The resort is amazingly beautiful. My son said he felt like he was on the set of White Lotus lol. Our room 1003 was beautiful with a private pool only caveat was it is located next to staff room and it’s loud by 7am. Also housekeeping, pool cleaning and restocking mini bar was not consistent. I spoke to the manager about these issues and the lack of service at the beach (it was really bad a few days no one comes for hours) and he was incredibly professional and kind about sorting this out and arranged a nice dinner for us our last night which we greatly appreciated. We loved Dukes and Brass restaurants! Food and service at both were excellent ! The sweets corner was my daily latte and sweet stop, it’s a great spot. Edith provided excellent service in the Sweets Corner. Shijo the sushi was ok to not very good unfortunately but appetizers were good and the service was excellent from Daniel. The buffet at the Market was good with lots of variety and great service by Caesar, I believe it was. Lido was ok for us. We ate there our first night. Not a lot of options on the menu that enticed us but food and service were good. Room service had a good breakfast my son loved the pancakes and waffles. We tried room service dinner and it was just ok. We had fun going out on the caddy and enjoying the different pools. I loved the tropical juice bar by our room and that pool was usually quiet and so nice in the later afternoon to early evening for a swim. We did a boat tour from the guys on the beach there to Isla Mujeres which had been one of my very favorite places but it’s so crowded and over built now I was sad to see how built up it was and boats just everywhere making it hard to get into the water between the boats people. But a fun trip to see the Island again after many years. Food on Isla is amazing !!! Best fish tacos and ceviche so makes the trip worth it and the snorkeling at the ship wreck on way back is really fun. Guys running the tour are friendly and professional and was a good price. Resort had fun entertainment in the pm that was all kid friendly it seemed. We didn’t spend any time in the inside bars. We spent majority of our time on the beach or at the pool which felt like a slice of heaven. I’ve been coming annually to biannually to the area for aver 20yrs it’s such a special place, the food, culture and people are all wonderful.

After an unexpected change in plans, we returned to Finest Playa Mujeres for the second half of our vacation—and it reminded us exactly why this resort continues to be our family’s favorite. What truly sets Finest apart isn’t just the beautiful property or consistently excellent food; it’s the feeling that you’re genuinely welcomed home from the moment you arrive. The atmosphere is warm, relaxed, and effortless, making it easy to settle in and simply enjoy your vacation. Our son had an absolute blast at the Kids Club, proving that a caring, engaging team can create even more memorable experiences than the biggest water park. The service throughout our stay was exceptional, and there are so many team members who made our vacation special. A heartfelt thank you to Gabriel and Emanuel at the Finest Club and Glow Bar for the fantastic cocktails and friendly conversations; Jose Maria, Leydi, and Luz at ONE Spa for helping us relax and recharge; Alex at Reception for the warm welcome; Ivan, Javier, and Erick at Gusto for outstanding service every morning; Victor and Juliana at Dommo for wonderful dining experiences; every server at Le Petit Plaisir for consistently making dinner feel special; Wilbur at Legends for always taking great care of us; Cornelio at Aqua Bar for keeping the vacation vibes going poolside; and Azucena, Marian, and Salma at the Kids Club for making our son excited to come back every single day. Luxury is more than beautiful rooms and great restaurants—it’s how a place makes you feel. Finest Playa Mujeres has mastered that. We can’t wait to return.

I love the Finest Playa Mujeres. I have been multiple times with friends and recently took a solo trip. The staff do their best to ensure that you enjoy your stay and they are very personable. There are a variety of restaurants to suit different tastes. It is a short ride from the airport and you arrange transportation through the hotel. If you are looking for a great resort, look no further! Special recognition to Dalel, Carlos (Excellence Check-in), Pita, Fernando and Carlos (Beach) - they are the best! 🥰

Two parts to this review. Part 1 is the overall resort and part 2 is about the wedding. Part 1: the resort is really fabulous with great views, plenty of restaurants to choose from and staff who work hard to make sure you enjoy your experience. We love having an adult only building and bar/ restaurant. The food overall was excellent for an AI and service better than others we have been to. Only 1 restaurant accepts reservations which we like. The beach is huge with plenty of palapas for shade. The one suggestion id have is for the resort to use more ice for beer and kegs. We never had a really cold beverage and threw out several that were barely above room temp. Tip- two story roof top is nice but too hot in the summer to utilize. Use the App for everything. Part 2 Wedding: bottom line was everything worked out great and the beach wedding was nearly perfect. We would recommend this property for weddings 100%. We had a couple of guests who were given rooms that had to be moved after 1 or 2 nights ie their pre check in room was not available or they were given 2 double beds rather than a king — but this is a minor thing accept it happened to the bride who had to move rooms after 2 nights to a higher room category they had paid for. The resort did however make up for this which was greatly appreciated. Now I said nearly perfect. The main disappointment was with the day of wedding coordinator who was entirely not helpful. We could not easily reach her 2 hours before the ceremony when flowers were an hour plus late. I had to leave photo session walk to front desk to inquire about this. Chairs on the beach for the wedding were not set up correctly, we had a large stain on the white tablecloth for card table, and when the ceremony ended at 3:50 we’re told to wait on the beach in the sun because our cocktail hour starts at 4 pm. I ignored her and led guests to the grand palapa anyway which was set up and offered shade. She just seemed to not understand how perfect each detail is expected and not care enough to double check anything. We had friends who filled in and made everything work. I expected more from this day of coordinator. My daughter’s room was not decorated at all either. No special turn down service as expected. The bride is the reason for 70 guests to stay 4-7 nights and the coordinator should have helped ensure she got her room without needing to move after 2 nights but she just pushed me to ask the finest check in desk. Please hire coordinators who treat the day as if it were their own wedding. I will finish on a positive. The rest of the staff for the wedding reception, rehearsal beach dinner, bar tenders etc were INCREDIBLE as were the internal vendors - Velvet- DJs- photographer were amazing. Pro Tip- your on your on for the actual rehearsal.