Finest Playa Mujeres

What a fabulous resort and staff. We had a family vacation at the Finest Club. The whole experience from check-in to check-out was a dream. Munther Shawa was a standout. Once he found out some members of our family were vegetarian he took over and ensured we had a great culinary experience. He even arranged for my wife’s favorite cake to celebrate a trio of birthdays. He stayed with us till check-out to ensure we had a comfortable stay. A large number of restaurants, large comfortable rooms, friendly staff, lush gardens and a private beach, one couldn’t ask for anything more. Another employee, Carlos who works in the Excellence section was also very helpful in taking the lead to get folks to help us. This is a resort worth returning to again and again.

The food quality was very hit and miss. The staff was very welcoming and attentive and the room was amazing. Victor and the beach staff were also incredible. The civeche and the beef quesadilla were great.

My wife and I attended a wedding at this resort. Overall we had an excellent experience. The food and service were fantastic. We visited in the off-season so the daytime activities were not in full swing, but the staff were very friendly and accommodating nonetheless.

Overall great stay, the only complaints would be how hot the rooms are, make sure to bring a fan because you won’t sleep otherwise, and the gift shop prices are ridiculous, we wanted to get a pool tube and they were charging $45(same one at Walmart in the US costs $5) and a red bull was $13. Other than that it was good. Food was average, best dish we had was the pozole at the Mexican party dinner, sushi was a little fishy but not bad, and the tapas tasted good but it gave my husband diarrhea.

The hotel and staff were amazing. I couldn’t have picked a better place to vacation solo. Rodrigo and the team at Shoji made my dining experience bar none. They even cooked me a special dish on my final night. Can’t wait to go back with the family.