Finest Playa Mujeres

You have to wait for everything. The food quality is not that good. Reception is just a BIG excuse and SECURITY when there is an issue they do not ALERT THE POLICE. Worst of all place to go, and the BEACH is also not good. NOT WORTH TO GO. Other places is better. Do not be fool by the name. IS NOT EXCELLENT AT ALL, and they are not very polite when you have friends that may not have access to your areas.

An Absolutely Exceptional Stay - We Felt Like VIPs from Start to Finish! We stayed at Finest Playa Mujeres at the end of August, and although this review is very overdue, I simply had to write it because our experience was so special. We have visited several lovely places in Mexico, but Finest Playa Mujeres is undoubtedly one of the loveliest. My daughter and I absolutely loved it, and we will most definitely be returning! The resort is beautiful, but what truly sets it apart is the incredible staff. From the moment we arrived, with the team taking care of our luggage and the warm welcome at reception, right through to our departure, we felt like VIPs. Everyone was attentive, genuinely welcoming and always willing to go the extra mile. Nothing was ever too much trouble, and that level of service made our holiday feel truly special. A very special mention must go to our magic three: Norberto, Javier and Donaldo, who were absolutely fantastic. They made such a positive impression on us, and their care and attention were exceptional. I would also like to thank Carlos at reception and Carlos at the café. Both were wonderful and contributed to making our stay so memorable. One of the highlights was the lovely birthday celebration arranged for my daughter. So much thought and effort went into making it special, and I am incredibly grateful to everyone involved. A huge thank you to Nicodemo, the chef at Shoji, who prepared the birthday food and made the occasion extra special. It was such a lovely gesture, and a memory my daughter and I will treasure. As vegetarians, food is always something we are mindful of when choosing a holiday resort, but we needn't have worried for a single moment here! The food was outstanding, and we were catered for exceptionally well throughout our stay. There was so much choice and variety, and we never felt that being vegetarian limited our options. Breakfast in the main restaurant was incredible, with an amazing selection of delicious, varied and healthy choices. The breakfast staff deserve a particularly special mention. Every single day, without fail, they were attentive, friendly and fantastic. The consistency of their service was remarkable, and they really helped make every morning such a lovely experience. Lizo, the Mexican restaurant, was another highlight. It was wonderful to enjoy authentic Mexican food, and as vegetarians, we were absolutely delighted with the options available to us. The food was amazing, and the chef was fantastic. It was so refreshing to enjoy delicious, authentic local cuisine without having to worry about finding suitable vegetarian dishes. The quality, flavour and variety really impressed us. Shoji was also excellent, and Nicodemo deserves particular recognition for the special effort he made with the food for my daughter's birthday celebration. We also ordered room service, which was very good. It was lovely to have the same excellent standard of food and service in the comfort of our room. And then there was the café! We absolutely loved stopping there for sweet treats and drinks. The staff were amazing, especially Carlos, and it became one of our favourite little spots during the holiday. A highlight was being able to get fresh coconuts daily too! Our room was incredibly spacious, beautifully comfortable and had amazing ocean views. Housekeeping kept everything spotlessly clean throughout our stay, and the room was always beautifully looked after. The grounds and beach are gorgeous, and despite the resort being very busy and pretty much full, it never felt overcrowded. We never had any difficulty finding a sunbed by either the pool or the beach, which made such a difference. The beach itself is beautiful, with plenty of space to relax and enjoy it. The staff at the beach restaurant were also fantastic, adding to the wonderful experience throughout the day. The staff at the pool bars and the beach were just so good too, nothing was too much trouble at all. We also made use of the gym, which was excellent. The equipment was modern and up to date, there was plenty of space, and the whole area was clean and very well maintained. The evening entertainment was great, and the option to play pool at the bar was really cool! There are so many more staff members I would love to mention by name, but there are simply too many to list them all! What really struck me was that the exceptional service wasn't limited to a few individuals. It was consistent everywhere we went, every day, from the restaurants and café to reception, housekeeping and the beach. Everyone seemed genuinely committed to making sure guests had the best possible stay. Everything, from the accommodation and facilities to the food and outstanding service, was excellent. As a vegetarian, I particularly appreciated being able to relax and enjoy the food without having to worry about finding suitable options. That alone made the holiday so much more enjoyable. Booking direct with the hotel also gave us transfers to and from the airport - everything was seamless, stress-free and pleasurable. Thank you to everyone at Finest Playa Mujeres for giving my daughter and me such a wonderful holiday and for making her birthday so special. We left with beautiful memories and are already looking forward to coming back. If you are considering Finest Playa Mujeres, don't hesitate! It is a beautiful resort with exceptional service, fantastic food, wonderful facilities and, above all, a team of people who genuinely make you feel special. It is one of the loveliest places we have stayed in Mexico, and we cannot recommend it highly enough. We will definitely be back!

We got married at Finest Playa Mujeres two years ago and just came back for our cousin’s wedding. It was so great being back, and honestly, the resort is just as amazing as we remembered. This place will always have a special spot in our hearts. One of the biggest reasons we love Finest so much is the staff. Everyone is so friendly and goes out of their way to make sure you’re having a great time. Huge shoutout to Carlos, Victor, Juan Emmanuel, and Cornelio at the bars. They were all awesome and made our time there even better. Also, a big thank you to Fernando and Angel for taking such great care of us with the Excellence Club. They really made us feel at home. The food was also incredible throughout our stay. We ate at so many of the restaurants and were impressed with the quality of everything. The restaurant staff, bartenders, and really everyone working at the resort make such a difference. It’s pretty cool coming back two years after our wedding and seeing that the experience is still just as good. We have so many great memories here, and being able to make more with our family this trip was really special. Already looking forward to the next time we can come back. Thanks again to everyone at Finest for another amazing stay!

Kevin, Giovanni, Marco, and Roger were the best!!! They did so many activities and were so kind!!! We LOVE the finest! And we also had the BEST omelets made by Humberto! They are all so kind! The staff is amazing and we love this place!!

We love The Finest Playa Mujeres. People always ask why we keep going back. We love the people who operate this wonderful destination that we get make sweet family memories. Grateful for Priscilla and Manuela in the Excellence Club for going above and beyond for us. Charly at market kitchen is the nicest guy you’ll meet. Humberto is the king of making our breakfast omelettes, always a sweet hug from Margarito, Munther and Louis for great help with our dinners,Freddy at Las Dunas, the dream team entertainment team, Kevin, Giovanni, Marcos and Roger, oh sweet genuine Jeremías at the Excellence bar♥️ Pedro, Cornelio, Miguel, Emmanuel, Omar….. and we certainly didn’t get to spend enough time with two of our favorites Alan and German. Hope i didn’t miss anyone! The beautiful roof top, good food and fun activities are all second to the staff. Thanks for a great 9 day vacay with the family!