Finest Playa Mujeres

We loved this place! The resort is beautiful and the food for the most part is excellent! We loved our waiter Alexis at Brass! He works so hard and delivers with a smile. We also loved our pickle ball organizers Emiliano and Kevin! They made our stay fun! We would hire these guys if we had a resort.

Cornelio at the Aqua bar was amazing. Drinks were fantastic and he remembered us all week. The resort was as amazing as we thought it would be . Great family atmosphere and all the amenities you could ask for. We will definitely be visiting again

"Seasons", the transportation company that provided pick up and drop off services for Finest Playa Mujeres guests from and to the airport in Cancun was terrible. The company does not care about your comfort and your baby's safety. They expected our group of 9 adults and a baby to squeeze in one van with your luggage piled up to the top at the open back of the van which may fall on your heads in case of an abrupt break or accident. Two adults were asked to squeeze in the front seat next to the driver with no seat belt for the passenger in the middle. The baby car seat was not the proper rear-seat-facing complying the safety road standard of our one-year old baby. Though we had emailed several times (no response) and eventually had to call the resort that took over an hour of the direct international call far ahead of our trip to confirm specifically about the baby car seat requirement, it proved they did not care at all. The baby had to sit on his mother's lap! The same issue back to the airport even confirmed again by the resort concierge a day prior to our check out. They just don't care. Several health and safety issues observed during our one week stay, too. At Market Kitchen buffet which is very popular, missing tongs makes guests use one pair to pick up different food, fruits, and vegetables. Different colors on the fruit also proves their kitchen staff do not even wash their knives cutting fruit. So if you have allergies, be ware different fruit or ingredients may mix without your knowledge. Missing or mixed up food labels also may confuse you. Flies joining you at your table and landing on your food in this buffet restaurant are common. Language barrier, if you cannot speak Spanish, makes you feel misunderstood and frustrated sometimes when help is needed in face to face communication.

Our family experience was wonderful. While the rooms and facilities were very good, it was the resort employees that took things to the highest level of satisfaction. From the daily check-ins and assistance by Shawa Munther of management to help arrange such things as dinners for our large group to the beach staff that not only was there for us each day but left us with a sand on beach towel artistic momento for our visit, there were always people striving to enhance our experience. I highly recommend the Playa Mujeres Finest Resort for a family vacation.

We celebrated my daughter’s wedding at Finest Playa Mujeres. We had such a wonderful time! The resort was excellent and the service was great! Our rooms were always clean, the service stuff at restaurants was pleasant, Ricardo, Pita and Victor at the beach were always welcoming and ready to help! We really appreciate all of you!