Finest Playa Mujeres

Coming to the end of another excellent family vacation. We’ve tried other places in Cancun but for the whole family, this trumps the alternatives. It’s got everything everyone needs. It’s the right balance between boutique and large enough that everyone is catered for, from food, to drink and entertainment. Adrian, Dalel and Team are excellent. They’re polite, proactive and professional. The Market buffet is leaps and bounds ahead of any other AI option I’ve witnessed. Proper chefs, preparing proper food at all times. (Freddy is a top waiter, also!) The decor has continually been refreshed throughout and everything is always immaculate from a cleanliness perspective. Staff are attentive and engaged across all areas of the hotel. The beach and pools are excellent - well maintained and welcoming. They’re plenty of dining options across the resort - food for all types. It’s an All Inclusive hotel, without ever feeling like that. Nothing feels mass prepared. Kids club is excellent - lots of variety and options for all. 30 mins transfer from the airport. Would highly recommend to anyone considering a family vacation with young kids - it’s got everything you want. We’ll likely be back again for a 4th time soon.

We had a very relaxing vacation at The Finest. We came on the recommendation of our neighbors and overall were not disappointed. The gym was phenomenal- best resort gym I’ve ever been to. They had all of the typical machines, but also had barbells, weight plates, an Assault bike, a skier, a rower, weighted medicine balls, and a separate studio room. The buffet food was some of the best we’ve ever had at a resort. We stayed in a two story suite and it was a great layout and great rooftop views. The only major negative of this resort is you cannot make dinner reservations for most of the restaurants (exception is the hibachi grill- but it boils up days in advance). I have stayed at many Caribbean islands and had club lounge access, and other resorts gave us a personal concierge and allowed us to make reservations at any restaurant. This resort is first come first serve, so if you want an early dinner time, someone will need to wait in line before the restaurant opens. Also, if you are a beech person, the beach is lovely, however there is a ton of seaweed that washes up and remains in the water, so there is not much clear water to swim in. This is not the resort’s fault as they cannot control seaweed, but just a heads up. The bartenders and service staff were great. My children really enjoyed the kid pool area. I had a massage at the spa and it was phenomenal. Overall, we had a great vacation on our first trip to Mexico and would most likely return to The Finest.

The hotel is just as we expected it to be, excellent rooms, beautiful facilities and the staff is incredible. The bar was high as we’ve stayed at the excellence twice and had wonderful experience but this was spring break at its finest. Restaurants were hard to get into, and when you got in the service was great but the food was just not good. Got a porterhouse at brass and legit could not cut the steak with a knife. The market was your typical Buffett nothing special. Room service was fast and great for breakfast. I’d go back to give it another shot but food did not impress.

The family had a nice time. Your hotel was beautiful, well maintained and easy for children. I have a food allergy and although every restaurant knew about it, only one made it easy for me. The steakhouse was outstanding. The other restaurants, all with limited choices, made it impossible for me. Service everywhere was attentive. All the staff were pleasant. It is a great place to bring families. You felt cared for but for older adults without children, it was not great. No shopping options that were reasonable, entertainment so so and chaise lounges were stacked out in all the best places before you got up in the morning.

The pool area could benefit from additional seating, and the drinks were fairly average. The food was passable but lacked flavor. That said, my 6-year-old had a wonderful time, which made the experience enjoyable for him. For us to return, we would hope to see significant improvements in the food, along with more thoughtful vegetarian options.