Finest Playa Mujeres

We truly had an amazing time at Finest Playa Mujeres! Traveling with friends who have visited for years, we were excited to finally experience the resort for ourselves, and now we completely understand why they keep coming back. From the moment we arrived, we were greeted by friendly staff, beautiful grounds, great service, and a relaxed atmosphere. One of the biggest highlights of our stay was the incredible staff. We immediately felt welcomed and well-cared-for by people who are hardworking and genuinely happy to help. A special thank-you to Eduardo, Carlos, Gabriel, Ovideo, Isabel, Alex, Pita, Angel, Victor, Julio, Chef Nico, Julietta, Wilberth, Javier, Dalel, and Munther for making our vacation so special. We spent a lot of time at the Excellence Club beach, which was peaceful and beautiful. The beach concierge team always ensured our chairs and beds were set up perfectly, and Eduardo was especially thoughtful on our last full day, preparing one of my favorite drinks in a pineapple. The food and drinks were another standout part of our trip. Chef Nico and his team at Shoji made our dinners very memorable and everything was excellent. Our meal at Dommo was also excellent, and the dragon fruit margarita at Tinto & Tapas is definitely worth trying. Make sure to try a Raspberry Delight; it is so good! We also enjoyed a relaxing hydrotherapy session at the spa, where Asmari made the experience wonderful. Back on the property, our room was lovely and very clean, and the entire resort was exceptionally well-maintained. You can truly see the dedication it takes to keep everything so beautiful, from management and housekeeping to the waitstaff, bartenders, gardeners, and maintenance team. One suggestion would be to add fans in some of the bar areas, especially the Theater and Central Plaza. These spaces get extremely hot, and the employees work so hard. A little more airflow would greatly improve comfort for both guests and the hardworking employees. Overall, we could not have asked for a better first experience at Finest Playa Mujeres. Thank you to everyone who helped make our stay so relaxing, fun, and memorable. The people truly make this resort special, and we will see you again!

Very nice resort with some nice bars, restaurants, pools and pool bars. The gym is also really nice as was the spa. Bring your own hand soap for your bathroom, they give you body wash. Also, be prepared for some pretty bland food at the buffet. Breakfast was very bland, except for via room service.

Yeary family reunion for Labor Day weekend. My second time at this resort, but over 20 times at Excellence collection. If you like the beach, this area is the best since doesnt get much sargassum. All service great, restaurants, drinks, etc. etc. One not eof attention woudl be the transfers, lack of communication, and they were not aware of one person in my group that I had personally confirmed over the phone. Ground crew fixed it but shouldnt happen when on vacation. Room was little humid but they sent us a dehumidifier. Cleaning crew was fine but no turndown, I think that is new. I went to the golf course and easy arranged. Special thanks to Luis Dominguez for going above and beyond his duties. Also, Jean in activities for entertaining my litte niece. All Finest staff is what makes the resort, and all the Excellence collection. Until next year!

It’s my first time in the beach and this resort was the best choice I could of male ! Everything was perfect !

We just returned from our (at least) 8th stay at Finest Playa Mujeres, and once again, this resort completely delivered. At this point, we've lost count of the trips, but what keeps bringing us back never changes: the level of service here is genuinely beyond top-notch, and it starts at the top with the management team. A huge shoutout to Marcos and Delel, the managers who took care of us this trip. Simply put, they are the best in the business. They're attentive without being intrusive, quick to solve any issue before it even becomes one, and they clearly take real pride and ownership in making sure every guest has an exceptional experience. It's rare to find that level of consistency, but every single time we've stayed here, the staff - led by people like Marcos and Delel - makes us feel like family rather than just another reservation. The resort itself continues to impress no matter how many times we visit. The beach is stunning, the pools are great (especially for kiddos), and the food and drink options never get old. But honestly, it's the people that make Finest Playa Mujeres special. You can tell the entire team is trained to go above and beyond, and that culture clearly comes from strong leadership on property. If you're considering Finest Playa Mujeres, book it with confidence. And if you're lucky enough to cross paths with Marcos or Delel during your stay, you're in great hands. We have already booked for our next trip, number nine.