Finest Playa Mujeres

The resort was very clean and all the staff from top to bottom were very attentive and always seemed to get everything right.

The rooms and common area were very nice. The beds on the other hand had to been some of the worse beds I have slept on in my life. Food in the restaurants was not the worse but the buffet could use better quality and labeling. Overall I do not think I would visit again.

I visited the resort this past weekend with one of my best friends after coming in January with my fiance (we were visiting to plan our upcoming wedding in December). This trip with my friend was to help us continue to plan, have a relaxing girls weekend, and to allow me to try out the spa hair and makeup services since bridal hair and makeup is included in the wedding package. First - the amazing things: My friend and I had a fun and relaxing long weekend at Finest. Having been to the resort recently, I knew the lay of the land and that being in a club level room was worth while for the extra perks (more beach space and service, getting access to a free 30 minute hydrotherapy session at the spa, more restaurant and bar options). We stayed in the excellence club in an ocean view room. The rooms are very spacious and have loads of amenities. The luxury and nice hospitality touches begin from the seamless airport transfer and glass of prosecco and cold towels handed to you upon arrival. Our luggage was whisked away and taken care of and we were immediately guided to the excellence club for our check in process. Check in was a breeze and we were able to schedule our hydrotherapy session at check in. Our room was ready immediately, so we were able to get settled, receive our luggage, and begin enjoying our day in paradise. Overall, we really enjoyed the food options. My best friend is gluten sensitive and I have a nut allergy and we had no problems finding multiple wonderful things to eat. Staff was very accommodating and would let us know if menu items could be altered to allow us to enjoy safely. The drinks were also wonderful, and although we did not splurge on a wine add on, we noticed that there was an extensive and impressive wine list. My favorite part of the resort is the amazingly dedicated and friendly staff. I met Alan with my fiance on our first visit and was so excited to see him again. He is so welcoming, friendly, and accommodating (my fiance and I even requested him to work at our wedding in December!). We also enjoyed meeting Hector and Fernanda in activities. Hector was warm, friendly, and provided me with so much reassurance about my wedding planning. Cornelio at the bar was also fantastic (I had met him previously too). Make sure to ask for his signature drink, the guapo! Room for improvement: A big part of our girls trip for me was testing out the hair and makeup services at the spa since bridal hair and makeup is included in my wedding package. The stylist was very friendly, however, I felt that she may have been under trained given the services I received. She started with my makeup service, and unfortunately, the results fell short of what I had asked for (I had given inspiration pictures). The makeup was very dark and heavy on my light features and did not resemble the inspiration photos I provided. She then moved on to my hair but only gave me a blow dry and did not style it as I had expected since it was a bridal hair and makeup trial (she blow dried my naturally straight hair to be even more straight). I have hair extensions in my hair that were recently put in, and unfortunately, she used a lot of tension while blowdrying my hair pulling on the extension bonds. I felt worried about this blow dry service possibly damaging my newly placed extensions. I also only recognized one brand of product that she used for my hair (Moroccan oil) but otherwise the makeup and other products were unknown. I have now decided to explore doing my own hair and makeup for my wedding or consider hiring and bringing in an artist given this experience. Overall - the resort is fantastic and I can't wait to come back for my wedding and relaxing stays in the future! I feel slightly disappointed in the styling at the spa, but know that I have plenty of time to pivot for my wedding day.

Excellent location, hotel facilities are stunning and clean, entertainment is varied and thoughtful, staff is friendly and courteous at all times, but unfortunately the food experience was weak…. Not for lack of options, but flavors overall.

Great all inclusive resort. Relaxing, but lots to do, if you want. Transportation to and from is easy.