Finest Playa Mujeres

Clean , nice staff the food was ok. The cleaning person went into my personal bags that were zippered up inside a closed suitcase. Not cool.

We have stayed at Finest Playa Mujeres multiple times, and one of the biggest reasons we keep coming back is the incredible people. The service throughout the resort is exceptional, but these team members have consistently made our stays especially memorable: **Ximena & Christina — Kids Club** Wonderful representatives of the Kids Club who took fantastic care of our son. They immediately made him feel comfortable, included, and excited to participate. He always has a great time playing with them, doing crafts, and enjoying the activities. It gives us tremendous peace of mind knowing he is having just as much fun as we are! **Margarito — Market Grill** An outstanding server who consistently provides warm, attentive, and genuinely friendly service. He is always engaged with his guests, pays attention to the little details, and makes dining at Market Grill an enjoyable experience. **Charlie — Market Grill** Another outstanding member of the Market Grill team. Charlie is attentive, personable, and always makes an effort to ensure everything is exactly right. His positive attitude and excellent service really stand out. **Andres — Brass** Andres is truly exceptional. We have known him for **eight years**, and he has consistently gone above and beyond every single time we see him. He remembers us, understands our preferences, and delivers the kind of personalized service that makes you feel like a valued friend rather than just another guest. His consistency over eight years says everything. **Munther — Food & Beverage Manager** Munther did a fantastic job of making our stay a delight. He was extremely accommodating and went out of his way to help with a special request. His professionalism, responsiveness, and genuine desire to make our experience better were greatly appreciated. **Alejandro — Gusto** An outstanding breakfast server who quickly understood our preferences and made every effort to make our morning meal perfect. He was attentive without being intrusive and anticipated what we needed, making breakfast an easy and enjoyable part of our day. **Angel — Beach Service** Angel is always a delight to see. He consistently makes sure our beachfront lounging experience is exactly what we want, paying attention to the details that make a relaxing day at the beach even better. His friendly attitude and attentiveness are greatly appreciated. **Jonathon — Duke’s Lobster House** An outstanding server who knows our preferences and uses that knowledge to make our dining experience special. Jonathon is attentive, personable, and genuinely interested in making sure we enjoy our meal. His attention to detail and consistent service make Duke’s an even better experience. We are always impressed by the resort itself, but it is the people who truly make Finest Playa Mujeres special. These team members—and so many others throughout the resort—are a major reason we continue to return year after year.

We just returned from our first visit to Finest Playa Mujeres and can’t wait to go back! We stayed for a week with our 11.5 month old, and it was our first real vacation as a family of three and our first time at an all-inclusive resort. FPM did not disappoint! We booked a Finest Club Rooftop Terrace Suite with a plunge pool so we’d have somewhere nice to chill during naptime and after bedtime - it was great! FPM provided baby amenities including a crib, audio monitor, kettle, bottle sterilizer, baby bathtub, and high chair. We ended up bringing our pack and play from home (because we know he’ll sleep in it) and a slumber pod, and used the crib as a contained play area while we packed up and got ready each day. The suite also had an indoor jacuzzi, which was a fun spot to swim around with our little guy in the afternoon after we were all sick of reapplying sunscreen 😂 We stayed in the Finest Club building, which granted us access to the Finest Club lounge where we were able to get drinks and snacks, and the Gusto club restaurant. This is a great breakfast option with kids because they have a menu and a buffet, so you can get your little people sorted with food right away and then order off the menu for yourself if you want. We also had access to Dommo, the adults only restaurant, but didn’t visit this trip. There are other perks of Finest Club, like an upgraded mini bar and room service menu, but the real highlight for us was the Finest Club section of the beach and the incredible staff there - Fernando, Isabel, Victor, Angel, and Eduardo. This incredible group went above and beyond to ensure our stay was amazing. Every day, they helped us set up a Bali bed on the beach, checked in on us and brought drinks and snacks, and were incredibly mindful of when our little guy was napping, still coming by to make sure we were all good. We were visiting for our 10th anniversary, and Fernando called ahead to Brass Steakhouse one day and set us up with a gorgeous anniversary table with rose petals and a wonderful server, Andres. I don’t drink, so I tried all of the non alcoholic cocktail options (there are a few!!) throughout our stay. The afternoon of our last full day, Fernando, Isabel, and Eduardo brought over a hollowed out pineapple with a face on it to thank us for choosing FPM, and the drink inside was a nonalcoholic mojito - it was such a thoughtful, personal touch and showed how closely they were paying attention all week. All of the food we tried was great! We loved getting coffees at the Sweet Corner made by Edith and Geendihit, breakfast at Duke’s, and lunch at Las Dunas. Every day, there’s a special food station on the Las Dunas patio during lunch. We had delicious paella, grilled chicken and veggies, and tacos, in addition to ordering off the menu. Each restaurant also has a plant-based menu in addition to their regular menu. Our favorite dinners were at Brass, where Andres was our wonderful server, and at Surf and Turf, where we enjoyed wonderful service from Alberto! Munther, one of the food and beverage managers, also checked in with us on the beach. On the last night, we went to the fiesta which was incredible - tons of Mexican food, live performances, and great music. The grounds of FPM are gorgeous, and it was a perfect size for us. One of the perks to waking up early with a little one is that we got out and about while most people were still sleeping - this was cool because we got to see all of the preparations every morning. There is a flurry of activity between 7-8 am of staff maintaining the grounds, prepping the beach and restaurants, and just getting everything ready. We liked walking around, listening to the cool, vibey music, and watching everyone do their thing. We definitely needed our travel stroller to tote our little guy around, and saw lots of families doing the same. There is a kids club, but our little one wasn’t old enough for it. We did visit the little kids water park briefly and he enjoyed that! We also brought a pool float for our little guy that we used in the main pool. Our room was spotless every day when we returned. I read complaints about the AC, but our room was a chilly 66 degrees every time we came back. I was nervous about this because I run warm, but it wasn’t a problem at all. We called the At Your Service line a few times for things like extra bottled water and towels, and everything was delivered in excess and incredibly quickly, and then we received a follow up call to ensure we had everything we needed. One more note - we are a visible LGBTQ family, and we felt warmly welcomed and so comfortable at this resort. We were always addressed as “family,” and appreciated the thoughtful and inclusive language. We were so sad to leave FPM, and hope to come back with our families soon! They were incredibly accommodating of our child, and never made us feel bad that he is a voracious and messy eater, though we did try to contain his culinary excitement! While vacation looks different than it did pre-kid, this was a relaxing trip where we felt well taken care of. I can’t recommend this property enough!

We stayed at the Finest resort. It is very accommodating to young children. All the staff were so polite and went out of their way to say hello and acknowledge you and the kids. Our son is 17 months old and when you go to a nice restaurant like Brass and your child leaves a mess like ours did but your server still says it’s his pleasure and takes the time to wash our bib that we had for our son.. that’s service!! Highly recommend Brass and that specific servers name was Andres.

Cornelio at the Aqua bar and Emanuel at the Finest club were absolutely amazing bartenders! What an amazing trip with our family and the resort was top notch on all ends!