Finest Playa Mujeres

Our stay at the Finest Playa Mujeres resort was nothing short of spectacular, and we are already planning our return trip. From start to finish, this holiday delivered 100% value for money and proved to be the ultimate stress-free family getaway. The service here is truly amazing. Every single staff member we encountered was very nice, kind, and genuinely caring. They went out of their way to make our family feel welcome and valued every single day. Our room was high quality, modern, and highly practical for a family layout. Housekeeping deserves a special mention as the room was thoroughly cleaned every day, keeping our space fresh and comfortable throughout our entire stay. The food was excellent. Every meal featured fresh, high-quality ingredients with a wide variety of dishes to choose from. Even with different preferences in our family, everyone always found something delicious to enjoy. The resort grounds are beautiful, featuring wonderful pools and a stunning beach. Both areas were clean, well-maintained, and offered the perfect balance of fun for the kids and relaxation for the adults. We would definitely come back to this resort and highly recommend it to any family looking for a perfect vacation!

A gorgeous gorgeous resort where I got married at in August of 2026. The service was exceptional & the best massage I’ve ever gotten is at the One Spa at the resort. If you’re unsure about it, don’t be - it’s a tailored & personalized experience based on your preferences. My mom got her hair done here for the rehearsal dinner & it turned out just gorgeous. The resort is so well maintained and each room is provided with great bath amenities & the fridge snacks/drinks replenished daily. I also highly recommend anyone coming here just splurge a little bit on finest or excellence club so that you have access to more secluded beaches & a wider array of restaurants that feel a lot more upscale than the rest on the property. That said, regardless of whether you get excellence or finest club, it’s a beautiful, beautiful resort with plenty of activities and one of the nicest gym facilities I’ve seen at any all-inclusive (and I’ve been to quite a few). Our guest loved that it’s not too far from the airport (a mere 30 minute commute) how private, safe and secluded it felt although the sister hotels - Excellence & Beloved, we’re just next-door. You definitely get your moneys worth at this resort & more in my opinion. It holds such a special place in our heart and I know we’ll be returning for years to come 🤍

We loved this place! The resort is beautiful and the food for the most part is excellent! We loved our waiter Alexis at Brass! He works so hard and delivers with a smile. We also loved our pickle ball organizers Emiliano and Kevin! They made our stay fun! We would hire these guys if we had a resort.

Cornelio at the Aqua bar was amazing. Drinks were fantastic and he remembered us all week. The resort was as amazing as we thought it would be . Great family atmosphere and all the amenities you could ask for. We will definitely be visiting again

"Seasons", the transportation company that provided pick up and drop off services for Finest Playa Mujeres guests from and to the airport in Cancun was terrible. The company does not care about your comfort and your baby's safety. They expected our group of 9 adults and a baby to squeeze in one van with your luggage piled up to the top at the open back of the van which may fall on your heads in case of an abrupt break or accident. Two adults were asked to squeeze in the front seat next to the driver with no seat belt for the passenger in the middle. The baby car seat was not the proper rear-seat-facing complying the safety road standard of our one-year old baby. Though we had emailed several times (no response) and eventually had to call the resort that took over an hour of the direct international call far ahead of our trip to confirm specifically about the baby car seat requirement, it proved they did not care at all. The baby had to sit on his mother's lap! The same issue back to the airport even confirmed again by the resort concierge a day prior to our check out. They just don't care. Several health and safety issues observed during our one week stay, too. At Market Kitchen buffet which is very popular, missing tongs makes guests use one pair to pick up different food, fruits, and vegetables. Different colors on the fruit also proves their kitchen staff do not even wash their knives cutting fruit. So if you have allergies, be ware different fruit or ingredients may mix without your knowledge. Missing or mixed up food labels also may confuse you. Flies joining you at your table and landing on your food in this buffet restaurant are common. Language barrier, if you cannot speak Spanish, makes you feel misunderstood and frustrated sometimes when help is needed in face to face communication.