Finest Playa Mujeres

We are home in Quebec after another amazing vacation at Finest Playa Mujeres for 2 weeks. We’ve been coming here since 2016 and we keep coming back because of the wonderful staff. They go above and beyond to make sure our stay is special. Dalel Nasta, Public Relations Manager greeted us at the front door when we arrived and welcomed us home. She often saw us during our visit to ask us where we wanted to have dinner and to see if she could do anything more for us. Dalel also organized a Birthday dinner for my husband at Dommo which he loved. Dalel is a gem and an asset to the Finest Resort. This is a beautiful resort. The grounds and the buildings are well taken care of. We love looking at all the different vegetation. The beach is also well kept and raked. Just beautiful! It is also a pleasure to see Mr.Javier Cambranis. We know him from our first visit in 2016. He is a wonderful kind man and we love him. Another favourite manager is Munther. We met him last year and got to know him better this year. He is a joy to talk to. This was our 8th visit to Finest Playa Mujeres. We love it here. We love all the staff. They are all so kind and friendly. It is why we keep coming back. We can’t wait until January 2027 to come home again and be with our friends.

Best vacation ever. Cannot beat the all round experience and value for money. Definitely will be going back. Unbeatable beauty, service, quality!

Our stay at FPM was Epic! The resort is stunning, the service is impeccable, the food is delicious and the beach is stunning. The service was truly phenomenal. Everyone went above and beyond in every possible way. They organized an unforgettable family birthday dinner in a private cabana with a violinist, created an outstanding Super Bowl event. Everything was Epic! We loved the Finest Club renovated rooms! The kids’ lounges are fantastic and there are so many activities for them. We can’t thank the team enough for making our vacation so special. Pictures attached of some of the wonderful people who truly made our stay and Epic Experience 💙 Special thanks to Munther, Andres, Eduardo, Carlos, Isabel, Emmanuel, Adrian, Arturo and Pablo. See you in August!

Thank you for the excellent customer service during my stay at the resort for my 60th birthday celebration.

We had a great stay and experience with all the amenities. There can be improvements in housekeeping and accountability on their end in ensuring the rooms are clean. We had marked the green service light in the morning and left for the day (we came back around 3-4pm and it was not cleaned). When we called they said their service ends at 5pm and we tried to explain to them that the room was never done. Housekeeper said we had marked the room “red” meaning do not disturb; i can confirmed that both me and husband saw the green light and was still on upon our return. Because of this, we also had issue with getting our toddler milk, they sent us 2 1L carton the first night we were there then there was a rule from the room service that says we are not allowed to have more than 1. When we explained that it’s been few days that we had gotten 2 carton at once. I just think the accountability is not there with the services.