Finest Playa Mujeres

5th time to Finest! Love it every time! So relaxing! The beaches are never crowded, the service is excellent, and everyone is constantly working to make the resort always look absolutely perfect!

We stayed in the non adults side(our mistake) the kids were very loud. But you can’t complain about that. Although, our room was right across from a door labeled “ office” all night there was a high pitch buzzing sound every 15 minutes. It was terrible. The floors are very slick so be careful. We had two people in the wedding party slip and fall, because if you shower, open the front door or balcony door the floors get very slick and you don’t see it. Overall 6/10

I recently stayed at Finest Playa Mujeres from 26 May - 3 June, 2026, for my daughter's destination wedding. I cannot express how perfectly things went. Hector Huerta was the wedding planner and did an amazing job (to include the reception). Both sides of the family were impressed with not only the wedding but also the resort and restaurants. I would highly recommend Finest Playa Mujeres for a destination wedding and / or vacation. The entire staff is incredibly hospitable and kind.

We had a wonderful overall experience because the resort itself is marvelous, but the internal communication between departments severely needs improvement. First, I emailed a request for my daughter’s birthday cake days before arrival. When I followed up, nobody could find it. I was bounced back and forth between Concierge and Guest Experience with no initial solutions offered until I explicitly asked if they could at least manage a slice of cake. To their credit, they beautifully made up for it the next day by sending a chocolate cake, champagne, and adding extra balloons to our decorations, which we truly appreciated. However, communication failed again at check-out. Concierge called the night before to confirm our airport transfers and scheduled a bellboy for 12:00 PM. At 12:05 PM, no one had arrived. When I called to follow up, the agent had no record of the request in the system. Frustrated, we just wheeled our own luggage down, only to run into the bellboy downstairs who said he was actually on his way to us. Lastly, staff friendliness was inconsistent. Some servers looked like they were being forced to work and weren't very welcoming. However, there were exceptional standouts: Mr. Victor from The Market Kitchen was incredibly nice and helpful, and Susie and the rest of the staff at the Kids Club were wonderfully friendly. Also, the guide who took us on the Catamaran ride via AquaWorld was exceptional and fantastic at his job.

We loved this stay in Finest, service is the best. Will definitely choose finest again and recommend it to our friends. Thank you for best memories.