Exceeded our expectations. It is a low-key, relaxing resort with exceptional service. We appreciated not having to make reservations and knowing we'd still get to eat where we wanted and/or sit where we wanted at the pool or ocean. Highly recommend to any couple that prioritizes relaxation and privacy over partying and non-stop activities.

First of all the customer service was impeccable, top notch A+++, the food simply the BEST, variety, quality absolutely delicious also A+++. As for the rooms well they need updating - wear and tear here and there and colour choice was outdated. We actually liked the regular room compared to the Casita (very narrow and small compared to the regular room). The pools including private plunge pools were way to cold (74 degrees brrrrrrr). There was not much to do at the resort and it was kind of like staying at the Golden Years Nursing Home - not a soul to be seen at 9 p.m.

We picked this place because it was supposed to be quiet and never crowded, and no reservations needed at the restaurants. Well, not the case. A couple of days we had to be put on waiting lists for a lounge chairs at the beach. Unacceptable not to be able to enjoy the neach. We had to just go back to our room. The saving grace on that is we had a beach front casita which was wonderful!! The staff brougt us drinks and food as we were on our terrace and enjoying the private pool. The restaurants are walk in, no reservations. Well get there early or you might get put on a waiting list. El Mar is very popular, so get there early. The food is okay. Be sure to order your steak more cooked than you like. We ordered medium rare and it usually came almost raw. Service it hit and miss in the restaurants. The Lupita Steakhouse service was horrible. We had excellent service in El Mar, and room service was awesome! The spa was wonderful! Spent a lot of time there. The gym is very good too. The taco truck is great! The cook is a rock star there. Overall, we had a very nice and relaxing stay. But for the price we paid, not being able to get chairs at the beach a couple days, and the waitlist at the restaurants is not worth it. We have never not been able to get a chair on the beach at other resorts, no matter what the price was. And other resorts let you make reservations so you can plan your days and eat when you want.

This was our first time at Beloved. We took an anniversary trip. We chose it because of the multiple reviews around service, and I would agree. Loved that it was a private beach. Everything was clean and well maintained. They cater to couples, and the vibe was exactly what we were wanting for a romantic trip. Even though the resort was at 100% occupancy, it never felt crowded. We rarely had to wait for a drink or a table, and always able to find chairs at the beach and pools. Loved the coffee shop and taco truck! All in all, it was a great trip! Neither of us wanted to come home! Met several who had been there multiple times. What a great endorsement!

I recently finished my fourth stay at Beloved with my first time staying in a swim up suite, #202. I think I found my favorite room category! A few of the days were windy, rendering the beach mostly unusable, but buildings 2/3 provided a shield from the wind and made for a great time in the swim up pools. Special thanks to Luis, who took amazing care of us. He kept us well fed and our drinks fresh. When we were in the beach, Alex, Elvis and Antonio took good care of us. Claudia at the beach concierge always greets us with a smile. I was pleased to see El Mar open for breakfast every day. It's one of my favorite parts of Beloved. The food remained consistently delicious and the staff was attentive and kind. Christian checked on us each day, keeping track of the details so we could keep a drink in our hand. Congrats on the promotion Christian, it was well deserved. Trip #5 is already booked. I can't wait to go back.