Secrets Playa Mujeres Golf & Spa Resort

My friend and I stayed at Secrets Playa Mujeres to celebrate her birthday, and it was exactly what we needed. This resort is quiet and peaceful — it's made for relaxation, not partying, which suited us perfectly. We had a swim-out suite and loved every minute of it. A special shoutout to Helio at the front desk. He was one of the first people to welcome us, and he truly stood out. He always made sure we had water, checked in on us, and handled every concern we raised quickly. That kind of genuine care made our stay feel personal. We also loved the seafood at Oceania — one of the highlights of our trip. Between the calm atmosphere, the swim-out, and the staff, we'd happily come back

Rendezvous bar in the main lobby is not to be missed as it's at the entrance upon arrival but you are quickly moved away to the main part of the resort, we met Edwardo the bar tender who is a true mixologist, he has a passion for making hand crafted drinks that not only look amazing but taste even better, with so many available mixed drinks, I could spend my entire vacation in this spot and be perfectly happy, do yourself a favor and indulge in mixed drink heaven.

We had a very relaxing stay at the resort. The French toast at breakfast was excellent, and we really enjoyed spending our days by the pool. The poolside service was consistently friendly and attentive. We did feel that the evening dinners could have been better, especially compared with the quality of breakfast and the rest of our experience. A special shout-out to Sam, the golf cart driver—he was the man! We looked forward to riding with him every night and built a great bond during our stay. He always brought a lively personality, made every ride fun, and gave us helpful recommendations for activities. Sam truly went above and beyond and was one of the highlights of our trip!

We have stayed at many Secrets resorts over the years but the staff at this one are truly special and memorable. This was our second trip this year. Special thanks to Jaime and Albin at the preferred club pool and beach area. Both are terrific. Albin, thank you especially for sharing so much of yourself and your thoughtful gifts on our last day. We had breakfast and lunch every day at Ki ki che and oceana. It was lovely to see the same staff at both places. Thanks to Michele and Dulce for a wonderful ,warm greetings twice a day. These places truly had fabulous staff. Thanks to Luis, Alejandro, David, Zoraya and Eduardo.such a fun and friendly group. Thanks to manager Daniel and his gang for a lovely evening at Ki Ki Che. Rogelio looked after us two evenings for dinner. Once at Portofino and once at Ayara. He was fun to be around. Thanks to chef Sonia at Portofino and our waitress Valeria who helped me out when i couldn’t decide what pasta dish to get by bringing me portions of both!! It was wonderful seeing Super Mario again. What a great personality he has. He made a point of seeking us out and we felt very special. Speaking of special - Chef Eduardo - what a powerhouse. He was everywhere taking photos of the food, asking if there was anything special he could do. Last time we were there I had fish and chips nearly every day at Oceana. It wasn’t on the menu this time. Not a problem. Chef Eduardo made it happen. I happened to mention it was disappointing that there was no lobster on the menu. He made my husband and I surf and turf one day for lunch and I can honestly say it was the best surf and turf I have ever had. This gentleman is a true superstar and a huge asset to the resort. Thanks to patricia who did a great job of looking after our room. All the cart guys were lots of fun. Manager Pablo at the market cafe remembered us from last time and treated us very nicely. Andre looked after is at the preferred club lounge and made us great cocktails. Maria did an excellent job of making sure our drinks were never empty at the pool. We did not have any interaction with the entertainment staff. You’d have to go out of your way to seek them out. One of the few negatives for me was the quality of the beach towels. They were old and ratty and actually smelled badly at times. Maybe replace them. Maybe also think about upgrading the toiletries. I look forward to seeing my Secrets friends again soon.

I stayed Monday the 14th to Sunday the 20th , had an amazing time specially because of Tocayo (Samuel ) the golf cart driver. Always happy and make our ride fun. Took care of us multiple nights. Everything else’s was good too. Loved the food.