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February 11, 2018 for 3 nights for 2 adults.

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Dreams Puerto Aventuras Resort & Spa in Puerto Aventuras, Mexico

Located just 20 minutes from Tulum, Dreams Puerto Aventuras Resort & Spa is a Mexican sanctuary situated south of Playa del Carmen and is the idyllic escape for families, couples and anyone in need of a holiday. Occupying a prime piece of oceanfront property with a nearby yacht-filled harbor in full view, this resort dazzles the most seasoned of travelers with its collection of rooms and suites and Unlimited-Luxury® approach. All guest chambers are equipped with private balconies, stocked mini bars with complimentary beverages, hi-tech conveniences, and picture-perfect postcard views of the Caribbean seascape. There is a wide variety of restaurant choices, where an array of international gourmet fare can be sampled and savored - plus there are five bars and lounges staffed by skilled mixologists.

The pair of swimming pools provides a cool reprieve during the day, while the palm-laden beach beckons at all hours. How you choose to spend your time is up to you, but consider draping yourself across a massage table for a soothing head-to-toe treatment, doing a little bouncing atop an ocean trampoline, or challenging a fellow guest to a friendly game of pool. Delve deep beneath the water's service with Pro Dive Mexico, the on-site PADI Five Star dive center. At Dreams Puerto Aventuras Resort & Spa, luxury knows no boundaries and just about everything is included in your stay, from meals and snacks to a bevy of activities, recreational equipment, movies on the beach, live entertainment and much more. Take to the fairways at a nearby championship course or bring the family to visit the ancient pyramids of Tulum where a lost civilization is revealed. For an unforgettable Mexico vacation, immerse yourself in exceptional fun and outstanding settings at Dreams Puerto Aventuras Resort & Spa.

Location of Dreams Puerto Aventuras Resort & Spa

Dreams Puerto Aventuras Resort & Spa
Carretera Chetumal Km 269 Puerto Aventuras
77500
Puerto Aventuras, Mexico

Nearest Airport: CUN

Amenities for Dreams Puerto Aventuras Resort & Spa

  • General Information
  • 305 Guest Rooms
  • Connecting/Adjoining Rooms
  • Dining
  • Outdoor Dining
  • Private Dining
  • 24-Hour Room Service
  • 6 Restaurants
  • Swim-Up Bar
  • Snack Bar
  • 5 Bars
  • Beach Wait Service
  • Sushi Bar
  • Pool Wait Service
  • Juice Bar
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Bicycle Rental
  • Live Entertainment
  • Boutiques
  • Outdoor Whirlpool
  • Car Rental
  • Outdoor Spa Treatments
  • 2 Outdoor Pools
  • 24-Hour Concierge
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • CD Players
  • Direct Dial Telephones
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Activities
  • Bicycling
  • Cultural Classes
  • Excursions
  • Kayaking
  • Sailing
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Boogie Boarding
  • Beach Volleyball
  • Fitness Classes
  • Art Classes
  • Table Tennis
  • Volleyball
  • Shuffleboard
  • Business
  • Meeting Rooms
  • Business Services
  • Family
  • Cribs
  • Babysitting
  • Kids Club
  • Teen Spa Treatments
  • Rollaway Beds
  • Kids Spa Treatments
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Marina
  • Interests
  • Beach
  • Family
  • Summer Getaways

Reviews for Dreams Puerto Aventuras Resort & Spa

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Quite a spur of the moment trip for myself, my boyfriend, bestfriend and her husband. This was my first all inclusive, my boyfriends second and our friends had been on many before (including this hotel). Upon arriving to the hotel, we had our bags taken and cold beers given to us while we checked in, we arrived at our room to see the stunning view of the pool, beach and ocean off our balcony. I KNEW we were going to have an amazing time. The following days we spent hopping from pool to pool, where the drinks were often made for us before we asked for them. Even on the rainy days the staff was amazing to us as we sat outside in the hot tub (Canadians don't scare easily). Every single staff member was amazing, the sea side grill has a delicious gourmet coffee that they make in front of you (they light it on fire), the food was delicious, and the environment was relaxed, comfortable and so much fun. I do not know how I will ever go anywhere other than a dreams resort. This hotel has the best staff (funny, polite, gracious, and incredibly hospitable). We had the most wonderful vacation, and as a first timer, I am ruined from going anywhere else. Thank you Dreams!

Amanda R


TripAdvisor Traveler Review Rating Reviewed 3 days ago

This was a week away for myself my 18 year old son and my husband, all organised by my husband as a surprise for my birthday. I have to say it was absolutely amazing. The minute we arrived we were greeted by the most friendly staff and so helpful with the entire process. Our room had been upgraded which was just wonderful, over looking the entire beach and pool area. We had dinner in the seaside grill and it was just lovely. Victor the chef is great and I would like to say thank you for the great food, was really disappointing that it didn't open for 2 nights after that. The entertainment staff are superb and work so hard to keep everyone busy all day. My son really enjoyed the way they included him in all the activities and even came looking for him so he could take part. Was our first time in Mexico and hopefully we will be heading back, the entire staff work so hard to make sure you want for nothing and we definitely were not disappointed. Thank you all so much for making our trip so wonderful.

joannehall107


TripAdvisor Traveler Review Rating Reviewed 3 days ago

We arrived via Sunwing Flight 513 uneventful on Jan 08, 2018. Flight service is really not the best. Shuttle to resort included one stop and we arrived after an hour plus drive. First off I must say we stayed at this Dreams about four years or so and we were amazed by this resort. Fast forward I must say the resort has not been kept up to a four star standard. Rooms are now showing there age along with the whole resort. I am a big foody and the food here sucked big time. They serve burgers and no fries at the outdoor grill. The buffet sucked as far as I am concerned, no shrimp no bacon no scallops. Selection was lacking. Went to the Oceana alacarte and it was ok. I must say the service is exceptional and they catered to your every need. People on the resort are so friendly. We were offered a free upgrade to the Now Jade...and we ran with it for the last three days of our vacation. Man made beach at this place is ok but not that big. swimming is waist deep and there are a few fish to see. Marina is within walking distance. I hate to say it but we will not be returning to this Dreams, so sad because our first time here was such a great vacation.

theetrader - Brantford, Canada


TripAdvisor Traveler Review Rating Reviewed 4 days ago

This was my 1st time at Dreams Puerto Aventuras. We just returned yesterday from a 7 night stay & are so glad we stayed there!!! The food and acomodations were great!! I took my mom here to celebrate her 88 birthday & she loved it. The 24 hour room service was her favorite, breakfast with blood Mary, wonderful soups & desserts. They always repeated back the order on the phone & got it right every day. The food came hot with a nice presentation. She loved Portofinos for diner. She loved the Tenors diner show on the beach watching the sunset, the lobby bar Elvis show, & the special surprise diner Mitzy & Edgar planned!!! Thank you!! I loved all the activities offered!! The entertainment staff was awesome, so kind & fun! Mitzy, Edgar, Carlos, Micelle, & Giovanni worked hard to make sure everyone had fun. They encouraged kids & young adults & old people to participate. I got to go on 2 guided snorkel tour,2 guided bike tours, 2 hobie cat rides, daily water aerobics, yoga, Zumba on the beach & in the pool& even fun dance lessons. All part of the all inclusive. This was the 10th all inclusive I have stayed at & I liked it the best because it had more activities & the whole staff did everything they could to be helpfull ! The front desk staff, the concierges, coffee shop staff, every waiter & bartender, all the cleaning staff , the turn down service & entertainment team all took such good care of us with a smile!!! Thank you for a wonderful vacation !!!! Apple vacations suggested this location because it would be less walking for my mom & it was a good choice. No wrist bands, no reservations needed or limit on the sit down restaurants, hammocks at one end of the beach ,& swings at the bar on the other end, palm trees & plenty of lounge chairs, kayaks & snorkel equipment to use in the calm bay made it great fun for me!!

Carol V - chicago,il


TripAdvisor Traveler Review Rating Reviewed 4 days ago

My mother and I stayed at a dreams resort in Pueto Vallarta 10 years ago and loved it. I wanted to give her one more trip to remember since she is 90 and declining. What a mistake when I chose this place. Our room accommodations were not what we requested. Nothing was handicap accessible, Beds way too high, no grab bars, or elevated toilet seats, no lift for the pool, no ramps for the restaurants other than a handmade portable wooden ramp that is not same height as the steps, not secure and barely wide enough for a scooter, Very unsafe, scooter tipped off several times. Kids were served alcohol even though they didn't look any where close to legal age. Thought they were getting virgin pina coladas until my grandson said it tasted funny. We had to taste every drink after that and found out it happened frequently. Facilities and rooms need a lot of repairs, many things broke, not working or missing.Phone did not work in one of our rooms. Our bathroom sink had a crack that went all the way from one side to the other. It does no good to complain about anything because nothing is done. They say they will send someone right up but no one comes. Food is horrible. Seafood restaurant has almost no seafood, not even shrimp. My daughter ended up with E coli infection even though she never ate off the resort and only drank bottled water. Room service is terrible, half the time you never get it, or if you do it is the wrong order or cold and on average takes 90 min even though they say allow 35 min. Bed turn down service only showed up 2 out of 8 nights. Sent something to laundry and it came back wet. Requested to have them come back to dry it and they never showed up. When I said I didn't want to pay for it they said they had no record of a complaint. That's because when you call and complain, the person that answers the phone doesn't do anything so there is no record. Some days we never had housekeeping and the minibar was not stocked the way we requested. Front desk is very rude, they don't even acknowledge when you approach until they decide they want to. Then other staff interrupt them and they just leave you standing and don't even say if they are coming back to finish helping you and never apologize when there is a problem. You can't put toilet paper in the toilet, but nobody tells you that until your toilet overflows. They only give you a tiny waste basket without extra bags to tie up your smelly garbage or room deodorizers to compensate for the soiled toilet paper in your restroom. You aren't told how to use the kids club or given any type of schedule as to when activities are. The kids club is suppose to be for children through age 10, but really only appropriate for toddlers. There are no teen activities like they claim to have. The shut down the pool one day due to an accident in it and having to pour chemicals in it, but never put up signage or monitored it so people had babies in the pool totally unaware of it. When check with the concierge, they didn't even know about it until we told them and then it took them over 10 minutes to confirm it. It is very loud, same music plays everyday all day. I you want rest and relaxation, it will not happen here. Don't plan on getting your little ones to sleep until late because the loud music continues late at night. The beach is not kept clean, full of seaweed on the shoreline. Snorkeling on site is a joke, you really don't see anything you wouldn't see at home swimming in a lake. One day the pool was closed due to having to pour strong chemicals in it because some one had an accident, but there was no signage or anyone monitoring it, so if you weren't there when it happened, you didn't know. People had their young babies in the pool that we had to inform them of so they wouldn't have a serious reaction. Even after alerting the staff at the hotel, signage never did go up. Wash clothes and towels are very thin, stained and wore out. Our lamp shade was burnt. Had to get a roll a way for my 90y/o mother since it was impossible for her to get in that high bed. The mattress they brought looked like something you would find at a dumpster, very old and stained. Felt so sorry for my mom having to sleep on it. Instead of having a special trip for my mother to relax and enjoy, it was a nightmare and very stressful. It was no way comparable to the dreams we stayed at before. My dad always took her to 5 star hotels, so she has never experienced anything like this before. My biggest disappointment is that I was not able to give her that one last special trip. Not sure if they have all gone downhill, but I won't be trying another one to find out.

Roxie A - Saint Cloud, Minnesota


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