Casa Velas Hotel Boutique & Spa

I just have to say that the Casa Velas never fails to impress us, the property itself is fantastic, but what really sets you apart is the outstanding job all your team provides. I would miss someone if I tried to list off all the names of those people who impressed us, and really it is your whole team from the grounds keepers to the front office, housekeeping, pool, restaurant, and Tau Beach Club and of course the entertainment that makes the visit so special. You really feel as if everyone there is doing everything to make the stay special and enjoying the fact that they provide top notch care to your guests a tribute to the job your management team does for them. Enough said if you want to try a small property, adults only, in a great area with top notch service give it a try.

My wife and I had a great trip. We were very spoiled by all the staff. The reception staff, drivers, dining and pool staff. Thanks to Avalus Antonio at the pool too. Great time! I’m not use to being spoiled so much.

it was a great experience great service by the pool and Mr. Ávalos made us feel right at home . all inclusive, private, all around a good day !

The staff from the concierge who greeted us initially, the dining staff (Rosie and others) and bar staff (Avalos, Ramon and Antonio) were friendly, accommodating and efficient. Not only at Casa Velas but also at the Tau Beach Club (thanks to Carlos and the other staff there). The grounds including the pool areas and our room were clean and had everything we needed. We are already making plans to go again next year. Excellent!!!

I stayed at Casa Velas in November and overall had a wonderful experience. This is truly a beautiful resort on the golf, with an atmosphere that feels peaceful, upscale, and welcoming. The Tau Beach Club experience was also exceptional. The staff there are outstanding — a big shout-out to Omar and Leonardo at the Emiliano restaurant for their attentive and friendly service. Also, the 2 concierges and the manager at the beach club truly go above and beyond to make every guest’s day feel special. Their team is really what elevates the stay. That said, there are a few things that, in my opinion, would make the resort feel truly magical: • Coffee quality: For a property of this caliber, a proper espresso machine would make a world of difference. The current automatic machine produces a watered-down coffee using ground beans, which doesn’t match the otherwise high standards of the resort. Great coffee would bring the experience closer to a true five-star feeling. • Cleanliness under the bed: The room itself was spotless, but it would be good to ensure that the area under the bed is swept as well. • Pool maintenance: The pools at both the hotel and the beach club tended to get a visible ring along the sides, probably from high guest use of sunscreen. Everything else on the property is immaculate, so addressing this would really polish the overall impression. Despite these small caveats, Casa Velas is a truly wonderful place, and the staff make the experience memorable. I will absolutely return — with just a few adjustments, it could be close to perfect.