Casa Velas Boutique Hotel

This was our fifth visit in 2 years, my wife's 3rd consecutive birthday. We were greeted by Karina and Luis on arrival and many other staff that have know us for a long time. They always have a smile on their face and welcome us like family. We came to Casa Velas for the first time 2 years ago and cannot go anywhere else any more because this place is so fantastic. We already new the majority of the staff but the ones we hadn't met before were fantastic too and well up to the standards we are used to at Casa Velas. We have been to many other resorts before but nothing can even come close to Casa Velas. It's always great to go back because the staff are like family to us. Cesar and Victor always makes sure we are treated fantastic and the staff always have smiles on their faces. We have made many friends at Casa Velas and that includes so many of the staff. Andrea, Cesar and Roberto (Bobby) made sure we always had a drink at the pool bar and looked after us so well. At night time we had Beny look after us, he is such a wonderful bartender and so much fun to be around (he also speaks fluent Peacock.) As well as Luis the head Concierge we also have an old friend In Jorge, we always look forward to seeing him. The only thing that was missing was seeing Luis the general manager who we speak to nearly every time we visit, but I am sure we will see him in March when we return for visit number 6. The Beach club is always great with Eduardo and Ramon and all the other fantastic staff. I want to say a big thank you to all the staff which believe me are way too many to mention by name but do such a wonderful job. Karina and company we cannot wait to see you again we love you all.

This was our second time here, and I was thrilled to see that LUIS was back working the concierge. I wanted to give special thanks as well to JANICE and ALONSO who helped us find an optometrist when we lost our glasses. I wanted to thank LUZ who worked the front desk for always being professional and kind. I want to thank the Manager Ms. ZUNIGA for being so welcoming. Above all, I want to thank LUIS for making us feel so special. I am looking forward to my next trip to Casa Velas already!!!

My husband and I traveled to gorgeous, adult only, all-inclusive, Casa Velas for our first year anniversary. We usually take adventurous vacations and felt we just wanted to relax in the sun with some cocktails for a few days. Casa Velas was the perfect place to do just that. We were welcomed with a fresh juice and the concierge, who upgraded our room. She also went over our options for events in the hotel and gave us a tour of the property. Inside our room was a bottle of champagne and a heart shaped dessert. It was such a nice welcome. They really cared to make our stay a great experience. While we were there we laid in the sun at the gorgeous beach club and the waitress knew our names and was always on it with our drinks/food. In the evenings we joined in their lobby events including a craft beer tasting and a wine and cheese pairing, where we met other couples. We also ate at Emiliano and the meals were all phenomenal, along with the service. I loved the long, relaxing meals. If you are looking for a place to lay back and relax, Casa Velas is for you. They are amazing with their service. I cannot thank them enough for treating us so amazingly.

What can I say about this place except that it was an exceptional stay! The staff went out of their way to make sure our time was enjoyed. We loved the food- I gained about 8 pounds in a week. I loved the room. We did a couples massage and wished that it had gone on longer. I got my nails done there and loved that as well. It was an overall extremely enjoyable experience.

One of the best hotels in Vallarta. Definitely a luxury hotel with top notch service, from the food to the neat and clean rooms, suite service, everything was carefully done. I want to thanks Mayra, Alejandro and Andrea at the main pool who made our stay an excellent one. They were just there literally just for us as there were not many people at the hotel at this season. Always with a smile and the best attitude. The hotel has no beach at the location. You’ll need to go the their private beach club. They have a shuttle that can take you there anytime you want (both ways). At the beach club you can eat and have a drink or two or three. The pool is small though. You can also spend some time at the second floor where they have like a play room with billiards. We spent a couple afternoons there mainly sleeping and relaxing by the pool. Miguel and Clara there were super friendly and helpful. If you want to try a relaxing scape then this is a great hotel for your vacation. For two days the hotel was practically just for 3 couples. I’ll strongly recommend eating the ceviche which was one of the best I’ve tried in my whole life. No kidding. Put a guacamole and chips on the side! I’ll definitely go back again thanks to Ana and Christopher at the management team who helped us accommodating a late checkout so we can spend more time there before our flight.