Casa Velas Hotel Boutique & Spa

It's hard to say enough positive about Casa Velas. It is my "Go To" for a chill and relaxing get away. A beautiful resort, with fabulous staff who all work hard to keep the place in tip top shape. Management and staff do an exceptional job of making CV a welcoming and attentive environment. Special shoutouts to Rigo, Denis and the Emiliano chef for their attention and accommodation to special needs. And to Rocio and Daniel for their kind and compassionate service. All the staff contribute to making one feel comfortable and cared for. Special shout outs, as well, to Armando (an exceptional ambassador for the resort), and to Avalos and Ulisses at the pool. They and all the other staff at the resort are appreciated for their contributions in making the CV experience so very memorable We will be back!

The BEST resort! We travel 5 times a year and nothing compares to the food, service, the accommodations, or the staff! We now go to Casa Velas twice a year!

This boutique hotel lived up to its reputation of being a quiet oasis. The staff were always willing to assist you and always with a smile... in particular, Avalos and Ulises at the pool bar, and so many of the servers in Emiliano were very attentive. Concierge services were very helpful and a special mention for Miguel who assisted us on a number of occasions. The grounds are beautiful and well maintained. We found the selection of dining options on the menu of Emiliano a little bit restrictive. We would have liked to see a few more choices. If you choose to order a beef dish, we recommend requesting "rare" in order to get it medium or medium rare. The beef pieces were quite thin, not thick as we are used to getting in Canada. Tau Beach Club was another great venue to take advantage of. The infinity pool was a bit small as we were expecting it to be slightly larger. We dined there several times and our best meal was had there. Walking the beach was disappointing as in order to get to "soft" sand, you needed to go through a rocky patch, so water shoes are recommended. Also, if you choose to stay the whole day and then into dinner, please know that the showers provided for you do not have soap amenities except for the bathroom area. All in all, it was a truly relaxing experience. It met our expectations of a tranquil venue.

Casa Velas was a wonderful experience. We thoroughly enjoyed our stay. The service was fantastic- the restaurants, pool, front desk and house cleaners were all warm, friendly and on the ball. The hotel is the oerfect siE- it too big and jot too small. It is extremely clean and well maintained. The food was excellent and the meals were all made to order with very generous portions. The pool is large and gorgeous and so are the grounds. We loved going to Tau beach club. A quick hop in the shuttle and we were transported to a very nice and beautifully decorated club with a wonderful pool and beach cabanas. We felt so spoiled and cant wait to come back soon..

Adult only. Beautiful, peaceful, pampered experience. Amazing friendly and attentive staff. Have never experienced better service! Thank you Avalus, Ulises, Omar, Heraldo, Leonardo, Jesus and the others who's names I missed! Thank you all!