Hilton Vallarta Riviera All-Inclusive Resort

For our first time in Puerto Vallarta, we had a wonderful time at the Hilton all-inclusive. The location was about half an hour from the airport and a $35 Uber ride. The views from the lobby when we arrived were spectacular and all the rooms are oceanfront! The hotel is clean and organized and all the staff is friendly and accommodating. Our only complaint was that the drain in the sink and shower of our room kept backing up. We called to have it fixed and although they came up and took the sink apart, it never got any better. Despite this, we thoroughly enjoyed the rest of the amenities. Keila, Daniel and Jose worked at the lobby bar and took care of us every night. The restaurants were all great but the ceviche at Cocomar really stood out! Although there were kids, it was not overloaded and they had two separate pools for adults and families. We really felt comfortable for the week and enjoyed our time spent in Puerto Vallarta.

Rodrigo and Donovanne get five stars! They were our waiters at the Mexican restaurant in the hotel. Very attentive!

We stayed in Puerto Vallarta for a long weekend (Friday–Monday) as a group of about 20 for a family member’s destination wedding, and our experience at The Hilton Vallarta was fantastic from start to finish. Arrival The staff was friendly, welcoming, and very accommodating. Our rooms took a little extra time to be ready, but we were comfortable grabbing a late lunch and cocktails while we waited. Everyone we interacted with was professional and kind. Rooms & Stay Our room was exactly as described and nicely appointed. The bed was super comfortable, and the blackout curtains made it easy to get great rest. Even with multiple large groups and events going on, our room was quiet—we never heard a thing. The hotel staff were consistently pleasant and spoke both English and Spanish fluently, which made everything very easy. Special kudos to Daniel and Omar at the adults-only pool—they were amazing: attentive, friendly, and fun. The pool activities were a hit with family members of all ages. Food We ate breakfast at the Vela buffet every day. It was always well stocked, with plenty of variety, and the omelet station cook was fantastic. We often had lunch there as well. Our group also dined at Seasalt/Auma Grill and La Luce. Service and food at both were excellent. The standout dish for our group at the grill was the filet—highly recommended. Bars The swim-up bar staff were great and made excellent frozen and classic cocktails. We especially enjoyed the Martini Bar; the team there makes an outstanding Lemon Drop Martini. Cabañas If you’re planning a stay, I highly recommend reserving a poolside cabana. It was wonderful to have a comfortable “home base” to relax, gather, and enjoy the pool. At one point, our group had four cabanas and loved it. Checkout Checkout was smooth and trouble free. The staff member who assisted us took the time to review the bill carefully and even caught and corrected an error on the spot. It’s so much easier to fix things like that while you’re still at the hotel, and we really appreciated the attention to detail. Overall, this was a fantastic stay for our entire group, and I would absolutely recommend The Hilton Vallarta.

Had a great stay at this fabulous resort. Booked a partial ocean view, however it was only partial because the balcony next door stuck out a bit. The view was great! A bell was rung whenever there were whales or dolphins so we could see them. The staff were super friendly, courteous and responsive. Our server by the pool, Daniel, was the best. He made sure to point out the little things to make our time better and made minor adjustments to our umbrella and side tables that made it percentages better. Highly recommend, however, I dont want to spread the recommendation too much so it becomes hard to book. :-)

We had a great stay at the Hilton All-Inclusive Resort in Puerto Vallarta. The resort was very clean and offered fun, engaging entertainment throughout our visit. Blanca, the entertainment specialist, was wonderful—always friendly, remembered us each day, and greeted us with laughter and a smile. Daniel from the service staff was fantastic as well: attentive all weekend, consistently cheerful, and always making sure we had everything we needed for food and drinks while relaxing on the deck. Jorge, our enclave breakfast waiter, truly made our mornings special. We ate breakfast there every day, and he was incredibly kind and engaging—teaching us about the whales and whale watching, always ready with a perfectly made latte, mimosa, or Bloody Mary, and taking our orders with a positive, welcoming attitude that made us feel like we really got to know him. We also want to thank the lifeguard team. I was briefly caught in a riptide, and they responded immediately and professionally, stepping in before I even realized I was in trouble, and even checking in with me the next day. While we were disappointed to miss the Michael Jackson experience and had a few minor frustrations with menu descriptions and checkout, the warmth, attentiveness, and professionalism of the staff made this a memorable stay.