Hilton Vallarta Riviera All-Inclusive Resort

Got a day pass for the day - check in was pretty fast . Friendly staff as soon as I walked in. The place was pretty busy because of Easter - but I had no problem finding a chair to relax. The swim up bar pool was big - lots of space for people. The kids area was pretty packed - didn’t check out that side tho. The beach was perfect - great swimming and the water was so nice and blue. The huge pelicans sitting on the rocks were pretty cool . The Sky bar at the top of the hotel was a highlight as well - I relaxed and read a book for a bit up there - it does get pretty windy tho. The restaurant in the corner of the hotel had the yummiest Mexican Seafood cocktail - still thinking about it. Staff were super friendly and nice. Very attentive. Definitely recommend this hotel - especially for the beach!!

My experience was mediocre overall. There were good things and bad things. I would not recommend this resort. I stayed at a lower priced resort in PV 6 months ago and had a much better experience. The good: -The service staff. They are very friendly and helpful. Particularly Norma who works the morning shift at Vela. She is one of the most attentive and kind servers I've ever had. She made me feel like I was family. - The location. Sitting right on the beach and having oceanfront views was amazing. I loved hearing the waves from my bed. Very soothing. -The swim up bar. I loved the look and size. The downfall is that there is no shade in the afternoon so bring lots of sunscreen. The bad: -The food. I had salmon that was super tuff and dry the first night, then pad thai that was way overcooked. And pasta that was bland. I'm usually easy to please with food but I've stayed at 6 different resorts ranging from medium priced to high priced and the food here was the worst. I feel like this is common for Hilton resorts. It's a shame since you pay premium prices for the brand. -Nightlife - the entertainment is okay, but after 10pm be ready to go to bed because most everything closes. The best night was the casino night. Although it would be better if it was in the adults area. Lots of kids butting in and interfering with the games. Perhaps make this an adult attraction and offer a family game in the lobby. Also, this is Mexico, where dancing is part of the culture. Not one single dancing option here. -The Room - overall decent, clean, and your typical resort layout. The bed was comfortable and the air worked well but it was locked at a certain temp and I couldn't go below that. When I got to my room, there wasn't a single bottle of water or anything in the mini bar. Nothing added until day 2 and minimal at that. But the view and patio were great. It would be nice if they offered streaming on the TV, like YouTube, Netflix, etc. This is common in most hotels these days. Again, something you'd expect from a big brand. Up charges - I hate when you pay a premium price and then find out that every menu has 1/4 th items with up charges. And "the coffee" shop is run by Starbucks so not free. Albeit there is a small coffee jug and a few pastries to the side with cups not much bigger than a shot glass, so bring your own mug or make your way to Vela. At least at Vela, Norma will treat you well and make you a good coffee of your choice with no fee. Just a smile.

Everything excellent! Food was tasty, the service from Esmeralda, Jose and Adrian at the Buffett, amazing!

This was my fifth time to stay here. As always from the minute you arrive to your departure, very thing was excellent. The staff is very friendly, the selection of food and drinks were excellent. House keeping was excellent as well. Every morning my husband and I had breakfast buffet in The Vela. We always had the same wait staff, who definitely were so professional & friendly. Their names, Norma, Juan, Diego, & Luis. We also had massages in the Spa, excellent. The entertainment was always very entertaining. We found this trip, many more locals and a lot of kids. We found there weren’t a lot of people from the states, Canada, or European. I would suggest market that client base, to show it’s safe to come here! The SkyBar is amazing, but no one goes? In the past a lot of young people would hangout there at night, it should definitely be more promoted! We haven’t decided to not come here next year, and possibly check out another resort. In 2017 & 2018 I came solo, it was The Grande Fiesta Americana exclusive all adult. I feel that’s why so many younger adults don’t come, because of the amount of kids on the property! Over all I do recommend.

Had a great time at this small all inclusive Hilton. We spent all day at the pool and had the best service. Mel was our guy and he took outstanding care of us.