Hilton Vallarta Riviera All-Inclusive Resort

We had such an amazing experience at the restaurant Maxal, and a huge part of that was because of our waitresses, Mar and Danna! We had a reservation at 6:00 PM for a group of 8, and from the moment we arrived, they were absolutely incredible. They were both so attentive, friendly, and welcoming throughout our entire dinner. They were constantly checking in on us without ever making us feel rushed, making sure everyone had everything they needed, and asking if there was anything else they could do for us. They were also so entertaining and made the experience feel really fun and personal. You could tell they genuinely cared about making sure we were having a good time. Even with a larger group of 8, they were extremely organized and attentive to everyone. They made sure no one was being overlooked, our drinks were taken care of, our food was coming out smoothly, and they checked on us throughout the entire meal. They were also very patient with us and always had a great attitude. Mar and Danna honestly went above and beyond what we expected from our servers. Their energy, kindness, attentiveness, and customer service really stood out to us. They made our dinner feel special and were a huge reason why we had such a great time at Maxal. Thank you so much, Mar and Danna, for taking such great care of our group! We truly appreciate you both and will definitely be coming back. You deserve all the recognition and more! ❤️ Tuvimos una experiencia increíble en el restaurante Maxal, y gran parte de eso fue gracias a nuestras meseras, Mar y Danna. Teníamos una reservación a las 6:00 PM para un grupo de 8 personas, y desde que llegamos fueron increíbles. Las dos fueron súper atentas, amables y muy agradables durante toda nuestra cena. Siempre estaban pendientes de nosotros, revisando que todos tuviéramos lo que necesitábamos y preguntándonos si queríamos algo más, pero sin hacernos sentir apresurados. También fueron muy divertidas y estuvieron interactuando con nosotros, lo que hizo que la experiencia fuera mucho más especial y entretenida. A pesar de que éramos un grupo grande de 8 personas, se aseguraron de estar pendientes de todos y de que nadie se quedara sin atención. Estuvieron al tanto de nuestras bebidas, nuestra comida y de cualquier cosa que necesitáramos durante toda la noche. Además, fueron muy pacientes, siempre tuvieron una excelente actitud y se notaba que realmente les importaba que estuviéramos disfrutando. Mar y Danna definitivamente hicieron más de lo que esperábamos de un servicio normal. Su atención, amabilidad, energía y excelente servicio realmente hicieron la diferencia. Gracias a ellas, nuestra cena fue todavía más divertida y especial. ¡Muchísimas gracias, Mar y Danna, por atendernos tan bien y por hacer que nuestra experiencia fuera increíble! Definitivamente regresaremos y esperamos volver a encontrarnos con ustedes. ¡Se merecen todo el reconocimiento! ❤️

We ate at the Vela Restaurant for breakfast. The buffet was great but the staff, Norma, Neely, Juan and Luis were amazing. My husband with special needs was always made to feel comfortable. Norma was always very kind and genuinely caring.

Great all inclusive - we have done several all inclusive - Cancun, Riviera Maya, Costa Mujeres, Jamaica, Punta Cana- and this is the first time we have considered a repeat trip. That's not to say that we didn't enjoy our other trips but this place was excellent! We adjust expectations for food at All Inclusives - but they exceeded our expectations. Great breakfast, solid poolside options from grill and servers, dinner - we repeated the Italian restaurant multiple times (due to traveling with teens). Marcos at the Omelette Station at Vela made us feel special everytime we saw him. Lots of others did too I just didn't get names. We also didn't suffer any ill effects/GI distress of travel as we have on other vacations. People had fun but were never fully out of control - bartender said they do cut people off. I never had to wait long for a drink We felt safe going to town - we ate at La Playita and it was delicious. We used uber for going to Malecon and even went to the night club with teens one night (3 all 18yo). Clientele with few Americans (maybe 20-25%) but we enjoyed practicing our Spanish skills some too. Pros: Well appointed rooms 24 hour room service that was timely Service pool side Amenities Private Beach Nice liquor selection for our wants - Malibu, Captain Morgan, Patron, Absolut, Titos - plus many more. Bartenders Dining reservations available the day before so you can actually get reservations! Pool side chairs readily available - no towel game here Staff watches closely for kids in the adult pools Small resort compared to others Shows were very good; we loved the Burlesque show. Musicians at the lobby also good. People we met highly recommended Enclave level but we did not use that amenity Cons: Some activities pre booked online never happened - yoga fit and Aqua Strong Beach is a little rocky but calm - you might want aqua shoes Pack or buy bug spray Be aware of bees by the swim up bar. Airport for PVR was easy to navigate - we hired a car service (Vallarta Transfers and Incentives) and they were great too!

Ian and Gil were amazing. They Interacted with my entire family during dinner. We looked forward to every dinner with them.

Everything was very nice, the service was great especially the employees Jorge, Pedro, and Alex.