Hilton Vallarta Riviera All-Inclusive Resort

This was the absolute worst experience we’ve had in 41 years of marriage - don’t be fooled there are no adults only floors, the food is horrible, the service beyond awful and you can’t get in the water due to the strong under tow and no beach. The straw that broke the camel’s back was when I sent laundry to have cleaned due to and unforeseen flight delay and it came back dirty in the same bag !! Also, there is a huge language barrier and they DO NOT like Americans. Go to The Secrets Resort in Akumal instead- impeccable!

We just got back this week from 6 days at the resort. It was an amazing vacation! We were checked in by Eduardo and he was so kind and helpful and made a great professional first impression. When we got to our room there was a surprise from the concierge set up for our 30th wedding anniversay-that was great. My main reason for planning this trip to this resort was to see whales. As soon as we got to our room and walked on our balcony there were 4 whales right outside! So exciting and beautiful. We saw whales everyday and usually both in the morning and afternoon. One day a mom and baby were out there and the baby was putting on a show. It was a dream come true! There is a bell by the pool that sometimes gets rung when the whales are out front. We really enjoyed the activities team. Fernando and Blanca were standouts to us but they all were great. If you get a chance to do the silent disco you should because it was so much fun and the water aerobics. We enjoyed the food. We really loved the asian and the italian restaurants. We did the buffet for breakfast and the omelet station and homemade tortillas were great. We did room service twice and it was all good. I loved the lunch that was grilled fresh by the pool. In the mornings i went to the Sky Bar to catch the sun and then moved poolside and beachside when the sun was there. Plenty of towels and loungers and great service. I loved this resort and what i liked the most was the staff, the most beautiful sunsets and the whales! Highly recommend for a beautiful and relaxing vacation!

5 star. Excellent code and service. Would come again without hesitation. Do not hesitate.

Everything was fantastic Rosario and Esmeralda Pedro to great care of us every morning at the buffet. Would definitely return. Also a great location to see whales from the pool deck. Omar kept the drinks coming at the pool for us. Victor in the Lobby bar was amazing and kept the wait times low even during the night show in the packed lobby. He was slinging the bottles left and right.

Excellent good and amazing service from Exael and all the guys.