Hilton Vallarta Riviera All-Inclusive Resort

During our recent stay, my daughter had an unfortunate accident at the pool where she tore her nail.. almost completely off! What could have been a very stressful experience was handled with such gentleness and professionalism thanks to the incredible lifeguard, Alejandro. From the moment it happened, Alejandro was calm, meticulous, and so kind. He treated her injury with great care, making sure she felt safe and comforted throughout the process. Over the next several days, he continued to check on her, reapplying bandages, ointment, and protective wrapping—always with patience and genuine concern. It’s rare to find someone who goes above and beyond purely out of compassion, and Alejandro truly made a lasting impression on our family. His dedication and kindness made a difficult moment so much easier, and we are incredibly grateful!

We had a great time there for my birthday. Norma, Isela and Medardo at the Vela were great. There made my birthday morning great with the family and everyday we were there. Jose around the pool was very attentive and we always had drinks in our hand. Over the place was great and the best part when you checked in there was no timeshare pitch. The food was pretty good for the most part. I will say the poolside burgers weren’t the greatest but all of the restaurants the food was good. If you go in November just know the adult pool is cold in the morning and early afternoon until the sun has a chance to warm it up a little. Overall the resort was very clean and the staff was very friendly. If you want to go where to relax and have some entertainment I would highly recommend the Hilton.

This is our fifth time at this property because we absolutely love the location (ocean for swimming, all rooms ocean view, and the quiet tranquility away from downtown), food (every restaurant has five star dining) and the staff (so incredibly attentive). This trip we brought our adult kids as a celebration of our 40th anniversary. We thought about many different places for this milestone, but the Hilton at PV was at the top. Huge shout out to Ana from the morning buffet who made me homemade Mexican salsa for my eggs, and to Saul the head of food and dining who checked on up constantly and helped my son in law with the perfect drink. Shout out to Erik at La Luce for laughing at our silly jokes and for superior service and to Jesus at the martini bar for the best pomegranate martini I’ve ever had! You all have blessed us and we wish you the best…until next year! Yes, this will be an annual trip!

This is our second visit to this hotel and it was still wonderful. The staff here goes above and beyond - shout out to the team of doormen, concierge, chef Marco + team (Norma,José, and Medrano) at Vela for helping my dad feel celebrated on his birthday, the folks at Auma, Exucl + Esteban at Maxal! The beach access is great, food is solid, rooms are well appointed, plentiful on-site activity, and the atmosphere is upbeat. If your a diamond member with points, use them here! Thanks for another great stay, everyone in our group of 10 found something to enjoy.

Had dinner at Seasalt for our anniversary. Rodrigo, Miguel and Angel did a great job and the food was delicious. The resort overall has been great.