Excellence Punta Cana

Our trip to Excellence Punta Cana was amazing! Juan Carlos from beach concierge was the absolute best! He reserved our lounge chairs for us for every day of our stay. He has the best personality & made sure we were well taken care of……food, drinks, towels, etc. The workers here are constantly cleaning everywhere. Everyone was very friendly & always asking if we needed anything. To me, it had a relaxed atmosphere & was quiet. I absolutely loved the Dominican night! Amazing food!

great time best staff make sure everything in room works , manager at magna and the server denny is the bestas weel as the spa staff.

I NEVER write bad reviews because I don't want to hurt the hardworking employees who don't deserve to have their livelihoods jeopardized. HOWEVER, be forewarned because this THE WORST HOTEL I have ever had the displeasure of doing business with. We booked 3 nights and left after one night because the property did not live up to other Excellence hotels we have stayed. To add insult to injury, we were billed for spa services and gift shop charges we did not make (how could we get spa services, we arrived after 5pm and left at 10am the next morning). We have disputed the charges and they are denying the claim despite their own records showing service dates for a week before we were even there. DO NOT GIVE YOUR BUSINESS TO THESE SCAMMERS. The ridiculousness of this is comical.

Me and my wife honeymoon. Our first time at an all inclusive resort, it was pleasant and the staff was very friendly.

Great experience. Felt very welcomed. The staff is very attentive and helpful. Always greeting you with big smiles. Maria hosted the mud therapy and handcrafting activities which were very fun. Also got to play bingo in the pool.