Excellence Punta Cana

Some advice for future travelers! We have stayed at Excellence several times and always recommend this place to everyone we can that wants the perfect vacation. Well to our disappointment the resort was closed for a remodel when we had time off for our vacation. We decided to venture out and try another resort in the DR. We booked Barcelo Bavaro Beach adults only premium level. This cost about a $1000 more to book premium and were hopeful it would be amazing. We stayed for seven nights and wished everyday we could have been at a resort that says welcome home.....Excellence resort If you've stayed or are looking at booking a trip at Excellence resort in Punta Cana you will NEVER be disappointed. I attempted to compare resorts and couldn't even come close. I'll attempt to break it down a little from resort to resort. Excellence resort first: Service 10+ They catered to our very need from the time we arrived to the sad day we had to depart. They truly make you feel like family. Rooms: There basic rooms are wonderful. They just remodeled so looking forward to see some updates. Food: Very good.....and the best part is they require zero reservations. This is a big plus when you want to relax and take your time getting to your destination. If you wanna eat at one place and try another it's encouraged by the resort. They want you going back to your room happy......and while we are talking about food the have 24/7 room service that's included in your price. Pools: AMAZING...... huge winding pools with swim up bars that poor the best drinks. Tipping them is not required but they really deserve it. Staff: They are the happiest people ever. Anything we needed or requested it was done without question. We never were without a drink or food at any time during any stay. Grounds: Beautiful and always being worked on by gardeners. Beach: Very nice just not the best for swimming. Now for the resort we stayed at: Barcelo Bavaro beach adults only Resort was beautiful, the food was good but the service was the worst ever. They have no swim up bars so your having to get your own drinks when your trying to relax. Pool was small the rooms are falling apart even in the premium level. I could go on and on and hate to complain I will end with highly recommending the best resort in the DR as Excellence resort. You will not be disappointed.

My husband was either drugged or given tainted alcohol at the pool bar on the last day of our honeymoon. This was the scariest experience of my life and the staff seemed to be in on it and offered no help. The doctor demanded money before evaluating my unconscious husband. I would not recommend this resort to anyone.

Stayed in the Excellence Club area of the resort but wished our room wasn't in the popular hallway because it was very noisy after 10pm. The room was nice and roomy but I agree with many that they are due for some redecorating and upgrades. But the gym and the grounds are beautiful. Love the onsite animal sanctuary. The pool connects so you're able to swim or wade around from the bar to the quiet side and back to the main pool area for games and activities. I enjoyed the beach even though the red flag was out all the time. I like the waves. And the Excellence Club area on the beach is fantastic. Tons of bars to stop at everywhere for a drink, snack and conversation. Food options are amazing. There were so many options to choose. Our favorites were Spice and Chez Isabelle. I love no reservations! And with 6 of us there was never an issue with seating or waits. The evening entertainment was fun to watch. Very talented and hard working! Most employees were very nice and accommodating but I did run into a couple folks that didn't seem to be happy or friendly.

Excellence in quality and service...a little light on the amenities. If you're looking to lay on the beach all day or be pool side with a cocktail, then this is your place! We upgraded to the Excellence Club, which gives you access to a private beach and club room. I wish there was more service on the beach though, but it was nice to be able to lay on a bed on the beach. The food was really good. Overall the Excellence met our expectations. I was relaxed and comfortable, satiated.

This all inclusive resort was simply amazing. All of the restaurants were superb including the fine dining and those included in the all inclusive. My room was cleaned numerous times daily and the see through shower was amazing. The grounds and all common areas on the resort are well kept. All of the staff I encountered during my stay were helpful and pleasant. Simply a beautiful resort with above average accommodations and staff. Each day our group experienced a new adventure at the resort and enjoyed nights of partying with strangers and drinking well. Perfect for couples or groups of friends. We absolutely enjoyed our entire week no one had any complaints what so ever. Will definitely be returning!