Excellence Punta Cana

I think everything was nice. Very clean. Food temp can be better or maybe it’s me I like my food hot. I might not be use to buffet style food.

My first day at arrived was amazing, the hospitality was so friendly and welcoming. My room was so clean and comfortable, with snacks and water and drinks ready for me and my partner. The workers around were so welcoming, amazing with great energy and hospitality. They made me feel like I was with family’s and friends. The view was so beautiful and amazing. All the shows and restaurants were amazing!!!! The entertainment and workers were amazing. Panda,joy boy, pumba all amazing great energy!!!! I will definitely be back 1000000 percent!!!!

Great resort and I love the set up of this specific location vs other Excellence resorts. We came during sargassum season and the crew did a great job of cleaning the beach each morning. The room was a little warm at the lowest setting and we had to switch rooms due to bad smell during our stay.

My wife and I spent one week at Excellence Punta Cana from August 4-11, it was a remarkable experience overall. We found the location and atmosphere to be exactly what we were looking for, uncrowded and perfect for leaving your worries behind and spending quality time with each other. The rooms were cleaned twice daily although probably could use some refreshing. All in all the value at Excellence is outstanding, I don't think we had a bad meal while we were there; we are not picky eaters. The resort itself is nicely laid out and you can walk to anything without the need to catch a trolly or golf cart like some other resorts. The water at the beach is more like the Atlantic ocean where I'm from in New Hampshire than the white sand, calm waters of Bavaro but that was fine with me. a couple of pros and cons we observed-Pros: Service is exquisite, top notch in all regards, Food quality is very good, great beach for walking, cleanliness of resort and rooms. Cons: the Clam chowder at the Lobster house is not New England Clam chowder by any stretch, more like pea soup (we actually thought it was for dipping at first), There is no way to identify who is in the excellence club when using the 2 excellence club pools, anyone can just walk in and use them ( no wristbands or identifiers). We would not hesitate to go back to this resort as it was overall outstanding in almost everyway, the staff are attentive and always smiling, special shout out to our favorite waitstaff Einstein, Jose Luis and Rosenber; you guys made our stay extra special. Thank you Excellence for providing us with an excellent vacation experience, we will see you again for sure.

Although Excellence punta Cana is absolutely beautiful, our stay here was nothing short of mediocre. We had the private pool junior suite and it was beautiful, but extremely humid inside . We even asked for dehumidifier because some of the reviews stated they were able to get one for their room and they said no. The humidity inside the room was so bad the comforters on the bed never felt completely dry . So, if you have sensory issues you will not be able to withstand the uncomfortable bed and humid room. The food here is extremely weird and I mean it’s never consistent . We stayed here 6 nights so we were able to able to really experience every restaurant. The Italian restaurant and lobster house were the worst. The breakfast buffet was okay , the food isn’t hot. The best meal we had was at Spice and the steak house . I would stay CLEAR from room service breakfast, it’s terrible . Service at the restaurants were also very mediocre, just know most of the time if they see you’re a young black couple ,service will be mediocre until they realize you tip and then out of nowhere it’s all smiles. Overall, I would not recommend this resort, after going to majestic mirage last year our expectations were high as that experience was amazing ! We were ready to leave to leave this resort..6 nights was just too long here.