Excellence Punta Cana

Came here on our honeymoon. Lots of great restaurants and the workers are very friendly. Would recommend.

It was a fun trip. The location is good. We didn't leave the resort. It is a calm environment and good for couples. The food was good.

This was our first time and we had an absolute blast. Our room was clean and faced out along the beautiful waterfront and we enjoyed the sounds of the ocean from our balcony every night (which was impressively quiet considering there was a tribute band playing one of the nights across the resort and we couldn’t hear a thing). I wish we could have managed a longer stay because there was so much to do and amenities but so little time for us, we cannot wait to come back and try all the things we missed. Rayson was one of our attendants in the excellence clubs beach cabanas and was so incredibly attentive and kind, even surprising us with a birthday cabana set up on our last day. Richard and the staff at Los Olas and The Grill wonderful and definitely took care of us! Just an all around incredible experience! We had a 4 day 3 night stay which was incredibly affordable considering it also included our flights, and the resort is nestled along the coast just north of town with an easy 45 min drive.

We had a great experience, our most autstanding vip treatment was received by Reison our pool asssistant and waiter at Bar Palmas poolside and beach Front. REyson treated us VIP and made us feel taken care of at all times during out weekend stay! REyson is Excellence! Excellent.

My husband and I just finished our trip to Excellence Punta Cana. Our trip was one to celebrate our anniversary and my birthday. We mentioned it was our anniversary upon making our reservation. Unfortunately, due to an issue with our flight, our arrival was delayed by two days, but luckily we could add two days onto the end of our trip (at our expense, the resort couldn’t just move the reservation by two days, unfortunately). Upon arrival, we didn’t receive the “welcome letter”, champagne in the room, flowers/fruit, etc on arrival, my guess is that the delayed arrival caused that confusion. There were other things that were to be included in the “Excellence Club” and/or Signature Anniversary Package as mentioned on their website that didn’t come to fruition, however there were little things that made this an unforgettable experience. The joy was in the small details and the staff. I randomly came back to our room on my birthday to find a small personal birthday cake for us to share (I still don’t know how that happened). The housekeeping staff provided turndown service for the latter half of our trip and they made cute towel art pieces like swans and a set of lips - so cute! We visited the spa for a couple’s massage and hydrotherapy and both were amazing experiences. Gabriel was our hydrotherapy guide and he was kind, patient, and never made us feel “less than”. He made the experience phenomenal! I cannot remember the massage therapists’ names, but they were both very good. The massages were relaxing and tailored to our specific needs. The wait staff - top notch! We had Denny (aka Denny Boy) a couple of times and he really made great experiences for both of those dinners. After he was having some much deserved time off, Maurani took care of us, and he was great! We intentionally went to where we knew these two could take care of us, because we knew they would! They took time to talk to us, learn our names, what we liked to eat/drink, and would anticipate our needs before we even could! The cream of the crop was our beach concierge, Juan Carlos. I cannot express how amazing he is! He made our stay worthwhile! He made sure we had a lounger that was shaded for the better part of the day since I am fair skinned and burn easily even with sunscreen. He kept our drinks at the ready all day, kept water coming so we were hydrated, and even made us a nice design wishing us a great last day, along with a bottle of champagne to drink and celebrate our anniversary and final day with him. You can tell he truly cares about his clients and I didn’t once feel that we were a burden to him or that he was just working for a tip-he truly cares! The entire staff was friendly and I wish I had every name to mention in this review because they each deserve kudos for what they do. They work harder than most people we encounter in any service industry here in the US. I can’t imagine vacationing another way now because the staff at Excellence Punta Cana made us feel like royalty, loved and pampered day in and day out the entire stay! Thank you!