Paradisus Palma Real Golf & Spa Resort

The hotel is located at the most beautiful point of the beach. Spaceful and beautiful rooms. Delicious food, very good coctails Kind personnel Many, big and clean swimming pools, huge and beautiful gardens.

This resort is very nice. The section for adults is amazing. The concierge service is very addictive. When you get Zenovia and Eriol are amazing to work with. We were a group of 22 and believe me they worked hard for us to get us tables at every restaurants at decent times. 5 out 7 nights we were all seated together. Amazing service by them. Thanks and hope to see ypu again soon

We paid extra for a beach view room and did not receive it. We also tried to use the outside jacuzzi, but staff immediately told us we couldn’t because it was leaking downstairs. Inside the room, the bathtub had loose screws and was leaking as well. We had to let two different maintenance people into our room on different days during our stay to try to fix it. I also got cut by an outside chair because it was missing a handle, which is a safety issue. The staff were very polite and helpful, which we appreciate. However, the buffet breakfast both mornings was disappointing—it was very noticeable that food was reused. The pancakes were extremely hard. The shows were nice, but the noise carried straight into our room. We were traveling with our child, and he couldn’t fall asleep until late because of the loud music. Overall, good service from staff, but several room, safety, food quality, and noise issues affected our experience.

We had a great experience at the SANTE restaurant the food it was delicious and the service was great.Definitely a very unique menu worth trying.

Enrique and Yazmailin at Beach Club Kana are absolutely outstanding. They took exceptional care of me over a two-day period as beach concierges and servers, and their professionalism truly stood out. Even under the pressure of difficult guests and a busy beach environment, they remained calm, friendly, and incredibly attentive at all times. Their service was warm, thoughtful, and consistent, they anticipated needs, handled every situation smoothly, and made the entire experience feel effortless and relaxing. Enrique and Yazmailin are not only fantastic at what they do, but they also bring great energy and kindness to the beach club. They are a true credit to Paradisus Palma Real, and they made my stay significantly more enjoyable. Thank you both for such excellent service! Durante dos días completos me atendieron como beach concierges y meseros, y su nivel de profesionalismo fue impresionante. Incluso bajo la presión de huéspedes difíciles y en un ambiente muy concurrido, siempre se mantuvieron tranquilos, amables y atentos. Su servicio fue cálido, detallista y constante. Se anticiparon a todo, resolvieron cada situación con mucha elegancia y lograron que la experiencia fuera relajada y perfecta. Además de ser excelentes en su trabajo, transmiten una energía muy positiva. Enrique y Yazmailin son un gran orgullo para Paradisus Palma Real y marcaron una gran diferencia en mi estancia. ¡Muchísimas gracias por un servicio tan extraordinario!