Paradisus Palma Real Golf & Spa Resort

As a first timer, I am super happy and impressed with my experience at this resort. This is a TOP NOTCH resort with gorgeous lobby, lush landscaping, amazing pools, and wonderful staff. There is a great community vibe where you won't feel alone and at the same time you can find your own space and nook to allow a quieter relaxation and reflection as needed. The walks around the property are priceless and the views are stunning. THANK YOU to the amazing hotel teams for all that you do and for giving us this truly memorable experience. Don't overthink this - consider Paradisus Palma Real for your next vacation!!

We came here to celebrate our 25th wedding anniversary and the staff surprised us with wine, cake, balloons and a filled bubble bath with rose petals on the day of our anniversary which was a lovely touch. The service was a bit hit and miss during our stay. Restaurants Flora was excellent Blue Agave was great but the margarita cocktails were terrible and we sent them back Kanna was dreadful. The staff were rude and the the service was terrible. They only had one vegetarian option and I was told it wasn't available. They served me guacamole covered with pork. The lunch box -lots of variety and plenty of vegetarian options. Sometimes the food was cold due to it being a buffet. Sante - nice to be in an adult only restaurant. Smaller and more intimate but less choice. Tokimeku - fun experience but very poor vegetarian option. My rice was cooked in the same place as the rice with meat. Mascalzone - good We were staying in the Reserve which was adults only and it had reserved sun loungers on the beach with waiter service and several adult only pools. Included in the price was a boat trip to a beach to do yoga. It was a fun trip but we weren't told about the swimming part of the trip so we were only in our sports gear and didn't have swim suits . Our concierge was great and booked all of our evening restaurants. The whole resort was very clean. The trips offered through the hotel weren't great and we booked better trips through TripAdvisor. The cocktails throughout the resort were not good and the only one which was drinkable was the piña colada. The beach was lovely and there was not much seaweed. Overall we had a lovely week here.

Our family came to this resort as a "new to all-inclusive" experience and we were absolutely blown away by the experience. From check in and meeting our concierge, Harry, to the departure, hands down one of the best vacations and experiences we have ever had. Harry provided top notch service along with every other person we met at this resort. The Dominican people are the most friendly and hospitable people I have ever met. I would not consider going to another place for a vacation because I would be afraid my experience would not be as excellent as this one. The resort is beautiful and the rooms are incredibly relaxing.

Just got back from the Palma Real and had a great time. The resort is beautiful, the beach is awesome, and the restaurants are great with the standout being Flora. A few notes and shoutouts - We stayed in the Reserve, which costs a bit more, but is completely worth it. There are some very helpful perks with the Reserve. The first is a dedicated concierge. Ours was Harry, who was great. We texted back & forth throughout our stay and he helped us with anything we needed and made the whole vacation run smoothly. He must also be able to control the sun because with the exception of a couple hours one afternoon, it was shining the whole time. Next you have access to a dedicated section of the beach. Here Raphael was The Man. We didn't have to wake up a 6am to reserve seats on the beach because Raphael organized it everyday. He also grabbed us towels and drinks. All in all, excellent service from both Harry and Raphael! Beyond the Reserve - We ate lunch most days at the large buffet, where Luciana was super attentive. We also went for massages at the spa, where Jennifer and Lilate were also great. All in all, a great trip. This was our second time here and there will be a third!

I’m not one to complain…especially when I’m on vacation…BUT we’ve had several unexpected disappointments since our arrival which has not been the case on all my previous stays here: 1. Our room was ready for checkin much later than promised 2. Booking an ocean view room and getting a garden view room. We can see the ocean from the side of our balcony…but definitely NOT what is shown in the booking picture. 3. Not having power in the room and having to have maintenance come back twice to finally replace a breaker that kept tripping 4. Our refrigerator isn’t working and hasn’t for 2 days which does not bode well when Jody’s medication needs to be refrigerated. We’ve been keeping it in the ice bucket with us grabbing ice from the bar as it melts 🙄 5. There is no lighting in the hallways in our building so we have to stumble in the dark or remember to bring our phones to use the flashlight app. Clearly there has been some power issues in the building that have yet to be resolved.