Paradisus Palma Real Golf & Spa Resort

Resort was very good but our concierge Eriol really made things excellent for us. He went above and beyond to check in multiple times a day, make sure we had the reservations we needed, fix maintenance issues in our room. He even filled our snacks and minibar when it was missed a couple days. Eriol was exceptional and ensured our vacation was wonderful

My family and I had a wonderful stay at Paradisus. It is clean, the staff is friendly and helpful, and there are plenty of activities to keep anyone entertained!! Special shoutout to Eriol, our concierge, who helped us with anything we needed!

We thoroughly enjoyed our three-week stay and had a wonderful, relaxing time. The entire hotel complex was very clean and well-maintained. The service at "The Reserve" completely met our expectations. Not only was the well-stocked minibar replenished daily, but so were the sweets. The rooms were exactly as described. The beds were not only large but also very comfortable. When the power went out in the room after we used the kettle, the electrician arrived very quickly and fixed the problem immediately. The various restaurants offered something for everyone. The QR codes for the menus were very convenient. We enjoyed the food every day, and I would especially like to highlight the exceptional New Year's Eve buffet with its huge selection. The staff was always very friendly and attentive without being intrusive. Special praise goes to our concierge, Eriol. He contributed significantly to this wonderful vacation. He constantly surprised us with thoughtful touches, both large and small. The most beautiful thing about our wedding day was a prepared bubble bath with rose petals, rose petals on the bed, a matching bottle of sparkling wine, and above all, his long, handwritten congratulations on our wedding.

Alam gave outstanding service from the minute we arrived until he saw us off at the end of our stay. Excellent service…..

Our first time at a premiere resort. This property, the food, the entertainment, the luxury were fantastic. The staff are all friendly and attentive. Our concierge, Ana Azcona was particularly special, she went well above and beyond to make our experience as wonderful as possible! Ana, you are a credit to your company! Thank you so much.