Paradisus Palma Real Golf & Spa Resort

Paradisus Palma Real Golf & Spa Resort Dominican Republic – March 22 to 29, 2026 We stayed at this 4.4-star rated resort and had a very enjoyable overall experience. The property is beautiful, very well maintained, and the service is excellent. The quality of the food is exceptional—probably the best we have had while traveling, both at the buffet and in the à la carte restaurants. Upon our late arrival on Sunday evening, we were initially given a room with two double beds instead of queen beds, which was uncomfortable for two adults. However, we were able to move to a room with a king bed the next day. It is worth noting that the bed was very firm. We had access to three à la carte restaurants. We highly recommend booking as early as the morning after your arrival, as reservations are in high demand. We chose the Italian, the steakhouse, and the Japanese restaurant, and the food was excellent. Special mention for the Japanese restaurant: although it is marketed as a “show,” the experience is more of a U-shaped table with a chef in the center. There is no menu choice, but the dish (stir-fry with shrimp, chicken, and steak) is delicious. A downside concerns the “hospitality room” service at departure. It was poorly organized, with only one room available, to be reserved the same morning. We recommend reserving immediately upon waking. Our time slot was from 5:00 to 5:30 a.m., but we were interrupted several times (by staff and other guests who thought they had the same reservation). Additionally, our luggage was left unattended, which is concerning—especially with the presence of a CPAP device. This situation was frustrating and marred the end of an otherwise very successful stay. We reported the issue to reception. The facilities (shops, café, restaurants) are grouped in the same covered area, which is very convenient in case of rain—no umbrella needed. Shows take place in the same open-air area, with an indoor option available in case of rain, including bar service. Organization is excellent, and the decoration is tasteful. The beach is well supervised by hotel security, but less so by local authorities. Vendors are numerous and sometimes persistent, which can reduce comfort. However, it is easy to find a spot without having to reserve early in the morning, and all chairs have umbrellas. The area is also well suited for children. The main pool is calmer but the water is quite cold. The adults-only pool is heated (around 90°F), clean, and not crowded. However, service there is slower and less attentive. In summary: an excellent choice for couples and families with young children. Less recommended for families with teenagers. We leave with wonderful memories. Considering the pros and cons, we preferred this resort over Dreams Onyx, which we visited last year.

This resort is interesting— very beautiful setting in the beach and impressive views; but the rooms are the absolute worst I’ve ever experienced! The walls and door is so paper thin—it’s currently 2:15 am and I’m wide awake listening to a baby crying on one side and a couple on the other side “sporting”. This was after being able to hear the live music in the lobby area playing until 11:00 pm. And while it’s all inclusive, the quality of the food offered is low. Room service is unappealing and many of the on-resort restaurants are a disappointment including the massive breakfast buffet. Such a shame. This place has a lot of potential but I’d wish we would have booked some place else.

Poor communication Slow and delayed process for asking any help for anything. Language is big issue there. Almost no one speaks English. We asked for a birthday cake and they couldn't even arrange that after hours of phone call and email prior to the trip and the day of the restaurant reservation. Just don't ex6any 5 star hotel customer service.

Memorable trip, amazing food, perfect company, the place was so beautiful a trip that will think to come back😊

We had a great time at Paradisus!! Our concierge Chris was great - very responsive and helpful. Bartenders Jose, Victor, and Eddy also helped us have a wonderful trip. Nice resort, good food, beautiful beach. Would love to go back!