Paradisus Palma Real Golf & Spa Resort

We were booked at Reserva and got upgraded to Reserva at the Beach by the kind folks there. While there, we were assigned a concierge namely Zenovia. Zenova who was assigned to make our trip as smooth as possible was the best thing to happen. She took the pains and trouble to accommodate our every request. She took the time to cater to very gastronomical delight and made reservations in appropriate reservations for us ahead of time. We would come back from every dip in the ocean to wonderfully delightful surprises of wine and fruit platter or chocolate platter. Zenovia took the time to make a special surprise for my 6 year old son, with a bath tub filled with balloons which made him happy to no end. Reserva the beach is something I would highly recommend.Their staff from Daniel, Walter and Genaro are wonder ful and a special mention to Zenovia who made our stay so very wonderful. We can't wait to go back ...

Took kids and was able to drop them off so I can relax. There sister hotel has an amazing kids graund and most days open till 10pm.. The beaches and Pool were to die for . Food was amazing !!! Staff was amazing

We hosted a large group at the Paradisus Palma Real of about 300 guests. The team was truly amazing, ready to assist and always with a smile. Hospitable, with an unyielding willingness to pitch in, which will not soon be forgotten! For the leisure traveler, lots of activities, restaurants that appeal to everyone and more. Definitely a must visit for Punta Cana!

Recently came back from a vacation at Paradisus Palma Real with Royal Service. We had the most relaxing vacation ever. From the time we got off the shuttle to the resort, to the time we got back on it to go home, everything was taken care of. We didn't have to wait in line to check in, our cabana was reserved for us every day, reservations were made for us every night, and the service was top notch. We heard from non-Royal Service guests that reservations were a bit challenging, but we didn't have to worry about it! Our butler left us snacks in the room when he knew we would be coming back from the beach, drew a bath for me, and even had a birthday cake waiting for us on the last night. He checked in every day and coordinated with other people (wait staff, room service) to make sure everything we wanted was addressed. The hotel itself is beautiful and well cared-for. There seemed to be hundreds of employees to attend to everyone, and all were very gracious. We had the roped-off beach area and exclusive pool access due to Royal Service, but we also spent some time in the main pool. The restaurants were good to amazing depending on which one. Passion, the restaurant that was an additional cost, was absolutely worth it. One of the best tasting menus I have ever had. We went on one excursion to a spa on the ocean, and I would recommend that as well. Two foot treatments, time sun bathing in the ocean, yoga, a massage, a scrub, and lunch at a floating restaurant! Overall, the experience was a perfect way to celebrate turning 40. I could not have asked for more.

The Paradisus Palma Real is a beautiful and well maintained resort. The grounds are gorgeous and the Royal Service is well worth it. Our personal Concierge, Jose Salvador provide excellent service. He provided the turn down bed Service nightly, booked all of our dinner reservations, reserved pool/beach beds daily, left wine & cheese plates, fresh fruit, chocolate covered strawberries & a drawn bubble bath with rose petals. Jose was so kind & attentive. He kept us informed of activities. We also appreciate the beach and pool services provided by Raphael. The restaurants and nightly entertainment were also a plus. The steak house restaurant, Rare and the the Palazo Italian were our 2 favorite restaurants. We loved the live music and entertainment & dancing in the courtyard nightly. On our last night, we saw the Lion King musical put on by the talented staff members in the hotel theatre. We will be returning soon, perhaps with more family or friends. The entire hotel staff was courteous and polite. We were also treated well by Juan at the front desk during check in. ��Great trip!!!!