Paradisus Palma Real Golf & Spa Resort

Room had roaches and dead lizard-like creatures, and maintenance gave me a nearly empty can of spray for me use in the room. I was a guest not an employee!! Housekeeping would remove the towels and face cloths daily but would only replace the towels.

Beautiful resort and good service. Food was fair. Trip started off with a negative first impression. We were traveling with another couple and they downgraded our rooms two days before travel. When we arrived only one of us had the reserve room. It took 3 different check ins locations and 2 hours to get both rooms downgraded so we could use the same amenities. We learned another couple also got downgraded with no notice. There was no effort to make it right with us other than blaming it on the person that took our reservation. The pool is beautiful but needs some maintenance. One of us cut our foot pretty good on a step where tile are missing. The lifeguard bandaged it up but that was it. No follow up. The resort and location are beautiful as I mentioned. I wouldn’t say I would never go there again. The rooms were spacious and nice. If I went again I would go with my eyes wide open to not expect the same as other experiences with all-inclusives I have been at.

Great experience overall. The staff was attentive, the service was quick, and everything felt well-organized. Definitely somewhere I’d come back to. Jimbert took care of us multiple times at different restaurants and buffets, and he never missed. Super attentive, friendly, and just made everything feel easy. Definitely one of the best parts of our experience.

The best experience bar ever…Thank you to Maria ❤️

Blue agave and Chistian made for a wonderful first night here. Food was great and service made the difference. Highly recommend Chistian!