Paradisus Palma Real Golf & Spa Resort
Punta Cana, Dominican Republic
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About the Hotel
This property has temporarily closed.
Location
Paradisus Palma Real Golf & Spa Resort
Playa de Bavaro,
Punta Cana, Dominican Republic
Punta Cana, Dominican Republic
Nearest Airport: PUJ
Features and Amenities
- Dining
- 24-Hour Room Service
- Bar
- Restaurants
- On-Site Amenities
- Spa on Property
- Spa Services
- Casino
- Fitness Center
- Tennis Courts
- Lounge
- Outdoor Pools
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Flat-Screen Televisions
- Complimentary WiFi
- Activities
- Wine Tasting
- Scuba Diving
- Yoga
- Beach Volleyball
- Paddle Tennis
- Art Classes
- Horseback Riding
- Golf
- Dance Lessons
- Family
- Teen Activities
- Children's Programs
- Interests
- All Inclusive
- Beach
- Golf
- Hotels
- Signature Perks
- Spa
Reviews for Paradisus Palma Real Golf & Spa Resort
Horrible experience with concierge hired transport
The hotel concierge arranged a ride for us to the airport. The person who transported us is “Transporte Sandro.” I was charged $535 for a $35 ride. The hotel will not get back to me to help me with my fraud claim. I have reached out several times and I am ignored. I am not able to move forward without their help.
Katie D
The best vacation resort in punta cana
We just spent one week at PalmaReal resort amazing Staff beautiful hotel, food is great entertainment is fun every night something new , drinks everything is incredible. Service is amazing beautiful beach.
Companion644173
Reported Missing Money, No Resolution Provided
We stayed at this resort from April 15–19 2026 and unfortunately had a concerning experience. On April 17, $100 was taken from our in-room safe. We immediately reported it to the front desk, and a team was sent to investigate. However, we were later told that, according to their records, the safe had remained locked and therefore no theft had occurred. What was frustrating is that our claim was essentially dismissed, leaving us without any resolution. After this incident, I looked through other guest reviews and noticed several similar reports about missing money from safes, which raised additional concerns. I recommend that future guests be extra cautious with valuables and not rely solely on the in-room safe. Based on our experience, issues like this may not be acknowledged or resolved. This is a picture of "Angel" processing our report which got us no where :(
Ash C
The Perfect Vacation
My family and I had a wonderful time at Paradisus Palma Real. It was perfect - from the service, the food, the staff. We were relaxed all week and our baby had the best time!
MoeIsmail - Toronto, Canada
Not a 5 star hotel - do not recommend
The hotel had several issues that were not addressed properly. No hot water for 4 out of the 5 day stay. We called about this issue several times and the front desk/technician were not able to fix and did not provide any kinda of resolution. Mold in the toothbrushes the hotel provided. Really bad service at the hotel with several example (no one to give utensils, no one to take our order in dine in restaurants, no one to provide drinks, all the tables being dirty, dirty plates and cracked glasses, etc.). Food was subpar including the dine in restaurants. This is not a 5 star hotel
jn585421
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