Paradisus Palma Real Golf & Spa Resort

The staff, everyone was very cain especially Luisa Fernanda she treat us as we were part of her family for persons like that is what it makes you go back and we are planning to go back by the end of April.

The beach was great, the staff very friendly and helpful. food was average, the room was O.K. needed some features upkeep.

As soon as we arrived on the property we were recognized by staff since this was our 3rd stay there. The check in went very smoothly & we were introduced to our concierge Ariel. I must say this man is phenomenal! My husband forgot to get an anniversary card for our trip & asked Ariel to book a taxi to take him to the mall to buy one. Ariel said he would get one for my husband. Ariel would check in with us first thing in the morning & several times during the day to see if we needed anything. He made all dinner reservations for us & booked the spa for me. On a scale of 1 to 10, we would rate Ariel a solid 12!! Our room was cleaned & tidied everyday by the wonderful housekeeping staff & the minibar restocked every day as well. When we told staff we drink a lot of water, they dropped off a case of water for us. I would recommend this resort without hesitation.

We had a great experience at check in and they were really helpful informing us about the hotel and the concierge Jose was very helpful in making reservations for us. The rooms are clean, great and luxurious. they also have pools outside each building if you want to swim in a more peaceful location. The ladies at the kids club were great with our kids and our girls were begging us to go back there. The kids club is only inside, but they do bring the kids outside to do activities if they want. The beach chairs were comfortable and the beach area was really a piece of paradise. Also liked that everything is close together. The breakfast buffet and lunch buffet has plenty of good offers. Coffee could have been better but the service was good. We only tried one à la carte restaurant which was ok, not excellent but still good vibes. Overall a great experience and everyone made us feel really welcome

We were here for March break and it was amazing. The staff is friendly and welcoming. our concierge, Guillermo, was amazing! The restaurants were fantastic (Mexican, Steak, Italian and Japanese were unbelievable!) The buffet was great and had food for everyone. We will be back