Paradisus Palma Real Golf & Spa Resort

I am in love with this resort. Everyone is so friendly especially all the entertainers Luis, angel, Ronaldo, nixon. Luis the bartender was amazing we are so sad to leave!!! We will be back!! Also check out Zumba Alicia was a very good Zumba teacher and made the class fun !!!

Reynaldo and Nixon and Luis angel...what a great combination of fun! Alicia was a ball of energy and a Zumba expert entertainer! The resort is beautiful and top notch! Five star resort great food great fun we will be back had a great time

Thanks to Nixon, Luis, Lukie Lukie, and Angel our vacation was AMAZING. They were so friendly and accommodating. We were able to relax but also we had so much fun! There were plenty of activities such as sushi making, yoga, Zumba, and cycling in the pool. Several options for dining as well. Definitely won’t forget this trip.

We had our destination wedding here in April and the experience itself, exceeded all expectations. The grounds at Paradisus Palma Real were breathtaking at every turn, and exceptionally clean and well-maintained. All 40 guests of ours were in awe of the service, and the beauty of this resort. A few hiccups with the rooms were quickly resolved with the help of our Liberty Travel Agent. As beautiful as the beaches, restaurants, pools, and rooms are - the staff who became friends made it even better. Since my husband and I stayed in the Royal Service, we were lucky enough to have Juan as our butler. He helped us every step of the way and made sure we had no worries during our 9 day stay. Anything we needed, Juan was there to help. We’re leaving here with a friend and will come back to see him again. The bartenders at the pool bar always had a smile and made sure you had a good time. We will miss our friend Nixon as well, he kept us laughing and made sure we had a good time playing games with us on the beach and having great conversation. Unfortunately, the only negative feedback I have is regarding the Romance Team and how they mishandled certain details of our wedding. Mariangel, our wedding coordinator, kept in touch with me over email for months prior to the wedding, helping me with the details leading up to our wedding. All payments for the wedding were sent by credit card authorization and processed without issue after confirming with my bank. We sent our final payment to our Wedding Coordinator and their "account manager" prior to leaving for our trip, and assumed all was well similarly to our previous payments. On our wedding day, I was approached a few hours before the ceremony being told we had a large remaining balance. I showed Mariangel the email where we sent payment for this final balance a month prior. They met with their team and said the wedding could not happen without full payment. One of our guests kindly put it on their card as "hold" to not disrupt our wedding day further, until we got back to America and could pay the amount and then Paradisus would reverse the charge. A written contract was made by the Romance Team spelling out these exact terms. When I arrived back to the U.S. I sent my credit card authorization immediately, only to be told they can only accept wire transfer or for me to pay back my guest directly. In our Wedding contract it states Credit Cards could be accepted as a form of payment, but they were now throwing out a policy saying they could not accept this because of "fraud concerns" since the wedding is now over and we are no longer staying there. It has been three weeks, numerous phone calls with management, and this matter is still not resolved. The Romance Team has no sense of urgency before, during, or after our wedding to resolve any issues or concerns that arose. So if this is something that will upset you, steer clear. To top it off, the end day of our stay we were approached by Mariangel saying our package included a complimentary Romantic Breakfast and confirmed what day/time we wanted it. We confirmed the time and day, but it never showed up to our room the morning we were leaving for the airport. If you are considering having your wedding here my advise is that you use great caution, triple check/confirm all financial exchanges, and ensure follow-up on all requests. It's a shame that the memory of such a great trip is being tarnished by this unprofessional behavior.

A member of this resort for 10 years, I always feel as if I am coming home. Much of the staff is rotated but George Alriche at the member pool, is a delightful welcoming face each and every year. From the first day until your last, George will have your lounge and drinks replenished as if reading your mind. The activities available will keep you as busy as you like every hour; dance lessons, zumba, volleyball, painting, cocktail making, aqua aerobics....its endless. Restaurant service is consistent as is the food. Recommend you make reservations upon arrival to ensure your selections are open and available. The grounds are impeccable and the reason why so many weddings are held at this beautiful location. I highly recommend spending time at the spa; had a great massage and facial in February. Can't ask for a more enjoyable, peaceful and restful vacation.