Paradisus Palma Real Golf & Spa Resort

Yefry and Angelo were so helpful and accommodating by the beach and pool. Antonio at guest services was great, worked hard for us to get reservations and followed up.

Excellent service. Good was great! Libby entertainment every night. Spacious rooms. A lot for your money. Just fabulous!!!! Antonio, Angelo, Yefrey, Frankie were all great!!

I had a very disappointing experience at this hotel. The biggest issue was the lack of help from the staff when it came to a refund for an incorrect/undeserved charge. Despite explaining the situation multiple times, the staff was unhelpful, dismissive, and showed no interest in resolving the problem. This really ruined my experience. Now I am filing a case with the PayPal to resolve the issue. Customer service was extremely poor, and I felt ignored rather than supported. For a hotel, this level of service is unacceptable. I would not recommend staying here, especially if you expect fair treatment or assistance when issues arise. Also, I visited multiple times over the last couple of years and I noticed that Food and Room service quality have gone down so much. Please Skip this HOTEL if you want a nice vacation.

Excellent service from staff and fun filled activities the service was top notch being our first vacation spot

Me and my wife had a wonderful time in punta Cana at the pardisu Palma real resort the service was outstanding our concierge Gustavo the staff at the beach Rafael Martin and Gilberto were top notch