Paradisus Palma Real Golf & Spa Resort

This is not an adults only resort. Not at all actually. This resort cuts corners/blends and if you’ve ever been to the one in playa del Carmen Mexico, you will understand what I mean. That’s basically two separate resorts with two totally independent sides. This resort has no real distinctions between the adult and family “sides”. The adults only buffet (Malva) is closed during the day for breakfast and lunch so everyone eats at one location, “the lunch box”. Malva restaurant is only open at night and that’s because the resort restaurants are open so they count on most people and families eating at those instead of the buffet which is very limited as a result food wise. There’s also families there (Malva) at that time. So unless you’re in a reserve section, there are no adult only dining options. The restaurants for reservation are family restaurants as well. Adults and kids alike. The pools are also not adults only really. There’s one on one side but it’s so dead with no activities and kinda pointless to be at unless you just want to be in water. No poolside bungalows, in water pool beds or poolside entertainment/activities at that pool. Just a swim up bar and water. The main pool is basically adults and kids with most of the entertainment and activity catering to the kids and parents. The heart of the resort (main entry) is the same. This is where all the restaurants line up and where the sports bar (kicks bar) is. Again, another family area so much so that they even have face painting for the kids at night. There’s nothing wrong with a family resort but if you identify and select a resort as adults only, that’s what you expect. Not kids running around, screaming, crying and having to listen to their screen entertainment devices playing while you’re eating. But that’s not what you get here by far. The staff… there were a few shinning stars but in all, the staff is not very friendly as experienced at other resorts. Not horrible but not as warm and just bubbly and welcoming. The resort is also old. At least the side I stayed on was. It def needs revamping and reconfiguration. The main terrace furniture is kinda old and dated. Hard plastic with thin cushions I hate comparing this place to the playa del Carmen location but it’s night and day as far as luxury, accents and even upkeep. This is my 3rd time at this resort since 2010 and I definitely remember it differently. There’s a lot that can be improved on here. I will say that the buffet food is pretty good. Overall, I think there are other resorts for a cheaper price for what you get here. But go see for yourself.

Not satisfied with some room conditions and food choices for vegetarians. Selection were limited for food and drinks.

That is a family trip, mostly for our kids to have rest and fun. We are here second time and satisfied by KIDSDOM - cause this is the best place for kids. Our kids don’t want to spend time with us because their days filled with fun and activities. Janilda, Lisbeht, Sugeidy, Alexandra, Martha, Charlina, Yesica, Johana - a HUGE THANK YOU from us and our kids!!!

We just came back from Paradisus Palma Real and it was a great trip. The resort is beautiful and clean, food was delicious and our concierge Emmanuel was the best. He was so attentive, he made reservations for us for dinner so we didn’t have to worry about that. It was my husband’s birthday and he arranged a cake to be delivered to the restaurant and he decorated the room and got our jacuzzi ready without even asking him to do that. He was so sweet without being overbearing. Would definitely go back.

My husband and I went to Paradisus Palma Real for a week from November 8-15. It couldn't have been better or more beautirful! We stayed in the Reserve with a walk out from our room to the beach. Our butler, Gustavo, was amazing! He did an excellent job making sure everything was perfect for our 40th wedding anniversary. He even left us flowers and champagne in our room! Rafael and Martin took great care of us on the beach. The food was delicious. Truly, this resort is our favorite so far out of our Caribean vacations. Highly recommend!