Paradisus Palma Real Golf & Spa Resort

Outstanding service at the Italian restaurant! During our stay at the Paradisus Palma Real, we had the pleasure of dining at the Italian restaurant, and it was one of the highlights of our trip. We would especially like to recognize Yeensen, who provided exceptional service throughout the evening. He was professional, attentive, friendly, and always willing to help, making us feel truly welcome. His attention to detail and genuine hospitality made our dining experience even more enjoyable. We would also like to thank Milton, the restaurant supervisor, for his professionalism and for ensuring that everything ran smoothly. His presence and dedication to guest satisfaction were evident throughout our visit. Both Yeensen and Milton are true assets to the resort. Their outstanding service reflects the high standards of hospitality at Paradisus Palma Real. We highly recommend the Italian restaurant and look forward to returning in the future. Thank you for making our evening so special!

The resort is an older resort, however the room on the Reserve side “adults only” has been renovated and was pretty nice in the inside. However the food was not good at all, only decent meal we got was the beach dinner we purchased for one evening. We experienced water issues daily and on our last day the water was off from 6;00 am- 8:00 am causing us to be late for our scheduled taxi ride for the airport. The staff and management was aware of our issues we experienced and didn’t offer any resolution or discounts for the inconvenience. This was one birthday trip I will never forget. Staff was friendly however be aware not much activities to do on site.

From the moment of arrival everything was amazing. Maria at the concierge desk was able to secure restaurant reservations for a family of 10. Then Sujiedy from the kids club was extraordinary she made my son’s 5th birthday so special. Can’t say enough about the service levels at the resort. The room and resort were well kept and very clean. Would definitely come back

Overall our stay was Excellent! Staff was incredible! Everyone was very kind and attentive. The grounds were very clean. The greenery was breathtaking. The room was spacious and the beds and pillows were very comfortable. The pools were clean. Bars were easy to get to and quick to serve. We had a wonderful time learning to dance. Most of the food was amazing, well seasoned. Favorites were the lunch buffet, Blue Agave (Mexican dinner) and Mascalzone (Italian dinner). Evening entertainment was fun. Spa services were very relaxing and thorough. Would have loved a steam room and hydrotherapy, but again staff was top notch. Golf was very reasonable in price (50% off). Course was in great shape, beautifully maintained. Staff there was fantastic too. We’d love to return and highly recommend.

I loved our stay at Palma Real Punta Cana, the entire experience and ambience was upscale and elegant. It was my birthday weekend and I loved how they helped me celebrate! The whole staff’s amazing, especially Angela from Guest Services, she did an incredible job making everything feel so special…like I was at home with family. 10/10 Me encantó nuestra estancia en Palma Real Punta Cana, la experiencia y el ambiente era exclusivo y elegante, era mi cumpleaños y me encantó cómo me ayudaron a celebrar! Todo el personal es increíble, especialmente Angela de Guest Services, hizo un trabajo increíble haciendo que todo se sintiera tan especial… como si estuviera en casa con familia. 10/10