Paradisus Palma Real Golf & Spa Resort

One of the nicest resorts we have stayed at. We did the all adult side and our personal concierge Yinesca Ramírez, was absolutely amazing. She treated us like royalty. Loved all the restaurants ~ to our surprise Mediterranean was our favorite. The beach bar was amazing service!!! The guys were fun and waited on us again like royalty. Only complaint was the seaweed in the water - we love clear waters but they do a great job keeping it off the beach. Had the biggest lobster tail ever. Bartender inside the whiskey bar (see photo) is incredible. Nightly entertainment was so good. Very nice place !!! Our room was amazing - 8302 Welcome to paradisus palma Real!!

A bad experience; despite having visited this resort on several occasions, the service this time fell short our expectations—ranging from good service provided by some staff members to very basic service from others. The two rooms we occupied had damaged items that we reported without receiving any resolution; furthermore, the rooms emitted a foul odor—apparently coming from the bathroom drains—among other issues that would be too numerous to detail here.

Good service, Food 🥘. All services are good 👍🏽

lovely hotel, amazing rooms, good service, many food and drink options, amazing live entertainment, great pools and bars

Sooooooo disappointing Food below average at best. Dry overcooked Even the fruit was overripe. Rooms- we got the 2 bedroom suite because we’re a big family. The room is big but dark and feels cramped because of that We got a parking lot view without any option to ask or book anything else which is so disappointing since you come here for the ocean view or any other view except the road hiding behind some palm tree ( well you can’t hide our disappointment from this place) Oceans view isn’t even an option at this hotel for the larger rooms. Usually when I come to a beach vacation you get that feeling where you can fill your body with air and take a deep breath here I feel suffocated. You know how the little things at hotel like this can make all the difference Even the toilet paper here is cheap On top of it all it’s a scented one, how incredible inconsiderate of them to do that Many people are so sensitive to this chemicals scents. I hate that scented toilet paper personally What the pictures don’t bring across is how suffocating the rooms feel I’ve been to enough all inclusive hotels to say that The staff here is kind, but half the time no where to be found. Whether at dinner or at the pool side. The restaurants are just not good You know how you always get the same food at all these all inclusive, well here you just get bad all the same food 😩. As I’m writing this review we’re still here and I will say this I really needed this vacation and was really looking forward to it Now I just want to go back home At least I get a garden view For the price we paid, just go to Hyatt Ziva instead, we were there a few years ago It’s just soooooo much better Unfortunately this year we booked last minute and it was already sold out. Or go to Garza Blanca in Cancun if you’re looking for a beach vacation- amazing hotel great food and an amazing staff, if they’re not understaffed (which has happened to us before)