Paradisus Palma Real Golf & Spa Resort

Food was good. Portions were small, but tasty.

Highly recommend great food and excellent service

Beautiful beach plenty of loungers servers on the beach were available yet service very slow. Hotel very clean and maintained. Now the bad. Food horrible. Undercooked. Hot food never hot just warm. Could only book à la cartes 2 days ahead. Why? Easier to book all at once. Going back several times was annoying. Only 1 buffet. They change the name with meals so you think there’s more but it’s the same buffet. Service in restaurants and 3/4 À la cartes was horrendous. Asked for a napkin and cutlery at one à la carte!!!!! The service at the buffet was even worse. English is not widely spoken and my advice is to keep Google Translate nearby. The front desk need a lesson on customer service and hospitality. Not even a thank you or how was your stay. The same front desk people are the same people who put elderly and mobility challenged customers on the third floors. There are no elevators. Entertainment is minimal. No activity coordinators present. The resort is small. Maybe half filled at best. Do not recommend. Go elsewhere. Lots to choose from

Staff were very friendly and helpful. My friends and I really enjoyed our stay. We encounter very friendly and helpful staff like Angela and Rosana.

Very great experience with Christian! He was great, the chef was great and the experience and vibe was amazing