Paradisus Palma Real Golf & Spa Resort

Alam gave outstanding service from the minute we arrived until he saw us off at the end of our stay. Excellent service…..

Our first time at a premiere resort. This property, the food, the entertainment, the luxury were fantastic. The staff are all friendly and attentive. Our concierge, Ana Azcona was particularly special, she went well above and beyond to make our experience as wonderful as possible! Ana, you are a credit to your company! Thank you so much.

Recommend swim out bar Julia will take care of you. We stayed by our swim out , definitely quieter, which was heaven. Main pool more busy. Wine room is exceptional Jonathon, Juan, Francisco know their wine. Go out of there way to accommodate Jorge from the coffee shop, always greeted happily in the early morning coffee

10/10 experience for a birthday trip to the DR. The team at the Paradisus Palma Real made this a truly amazing experience. The location is great and the atmosphere all around couldn’t have been better. We upgraded to the beach front room which was great, very clean and kept up very well. We had a personal concierge from upgrading to the Reserve section of the hotel and Adriel Cabrera took wonderful care of my family. He took care of dinner reservations, transportation, helped booking excursions and was always so kind. He even went above and beyond with getting me a birthday cake at one of the restaurants he reserved for us. Another shining star was Rafael in the reserve beach section. He was so kind and helpful during our stay making sure we had towels, drinks and even got us a fresh coconut! Excellent customer service and super friendly. Restaurants book early so if you don’t have the concierge to help I’d recommend planning your restaurants out. The reserve section was quiet and definitely worth the extra spend. Overall we had a great experience and everything exceeded expectations as we already want to come back soon. The hotel is great, staff is fantastic, and the food was a nice touch as well.

We had a wonderful time. Adriel our Concierge took care of everything for us. Also, Rafael the beach bar tender also quite good care of us.