Paradisus Palma Real Golf & Spa Resort

We booked the Reserve section and it was all worth it! Service is 10/10. I recommend getting our destination concierge, Alam, was very helpful sending us daily schedule of activities, doing reservations for the restaurants and even preparing a bubble bath for us. Housekeeping was great as well especially for the turndown service and the minibar guy was really kind to fill our fridge lots of drinks especially bottled water and snacks. We mostly ate breakfast and lunch at Sante for their Ala cartes (they also have buffet) but the Lunchbox is great if you want a variety of options (cons: very crowded). The beach was wonderful as well, no problem getting loungers. I wished they would have food service and it would be perfect. The reserve section pools are very relaxing but we mostly used the adults only pool since they have swim up bar. We loved the complimentary hydrotherapy experience and the best part of the trip is the destination inclusive, yoga/ catamaran experience. I think this made the trip very worth it.

Alam was awesome! never a day we were not taken care off! from room service, dinner reservation, spa and destination excursion was take care off!!

The Kanna Beach Club was amazing! Phenomenal service especially from Alan who was working the cabanas all day.

Property was beautiful- that is where the compliments stop. The property is extremely spaced out, which in theory is great because you aren’t tripping on other people. That said, there are zero food options outside the main building (so no poolside or beachside service) so if you are staying in a room farther from the main area, or are on the beach and hungry, you have to pack up and walk 10min to the buffet, which was lackluster at best and gross at worst. I was seriously concerned about food poisoning given how tepid most of the hot food options were. I also watched the omelet chef drop his mixing spoon, quickly rinse it off with water only and the go right back to using it. I regularly witnessed flies hanging out on the buffet food and the first time we ate there, my utensils came wrapped in a dirty/used napkin. Towel huts were scarce and not apparent. Given that there were like 20 pools, this wasn’t great. None of phones in our room worked so I couldn’t call the desk about the hairdryer that didn’t work. There are so many other, smaller things that happened, but these are the big ones. 100% not worth the money.

We had an incredible stay at Paradisus Palma Real Golf & Spa Resort—truly one of the best all-inclusive experiences we’ve had. From the moment we arrived, the service stood out. The staff was welcoming, attentive, and genuinely focused on making sure every detail of our stay was perfect. You can tell they take pride in creating a great guest experience. A special thank you to our concierge, Alam Molina, who truly elevated our experience. Alam was incredibly responsive, professional, and proactive—making reservations, checking in on us throughout the stay, and ensuring everything ran seamlessly. His attention to detail and commitment to guest satisfaction did not go unnoticed and made our trip that much more enjoyable.