Paradisus Palma Real Golf & Spa Resort

Upgraded to Reserve at check in. I had originally booked the master suite non reserve, but the junior suite reserve room was spacious(and worth the service). Very clean rooms. I’m particular when it comes to any moldy smells. House keeping and room service was on point! They consistently stocked lots of water and snacks. The beaches were kept very clean. There was hardly a smidge of seaweed. ****Service was phenomenal! Both our Concierge **Alam!!, and all the staff at the restaurants and the bars!!! Super friendly, and they do speak English and a few other languages(way better than my Spanish). The food has been great, my favorite is definitely the steak house. Tomahawk is the way to go, and don’t be afraid to get a little vino with it(it’s vacation). In summation: warm ocean, Powerful 🌞, pool, food and drinks. WIN Melia Paradisus Punta Cana

The Paradisus Palma Real was truly an amazing experience from start to finish. The property is beautifully and maintained and well-kept, with groundskeepers and workers constantly working to provide guests with a luxury vacation. Our room was spacious, clean, and comfortable. The housekeepers were constantly cleaning to ensure the rooms and hallways met guest standards. There was a little hallway noise, but nothing that kept us up at night. Our concierge, Alam, was truly accommodating to any of our needs. He booked all of our reservations and ensured that our room was well-stocked with our wine preferences. He was personable and friendly, willing to go above and beyond for his guests. He is a true asset to the Paradisus resort, and we hope to see him again for our future visits. Overall, our visit to the Paradisus exceeded expectations and it made going back to the states bittersweet.

Fantastic location and beautiful area, the hotel was amazing with great service and accommodations. Overall would definitely come back

Great food and restaurants - nice property. Guest services is horrible. Complained about unreasonably loud television in unoccupied room next door at 2 am. Took 2 additional complaints and 2 hours before issue was resolved. Next day - same unreasonably loud television in unoccupied room. Brought issue up 3 more times without resolution. Will never return - hotel club member for 10 years - sadly disappointed!!

Great service our server melqui, was fantastic he was very nice and made our experience top notch! Drinks were great and he made sure everything was on par