Paradisus Palma Real Golf & Spa Resort

Our family vacation was amazing at this resort because of the staff that cares and are genuinely happy to make sure you are taken care of and enjoying your vacation. Our butler (Basilio J) which we had in November and December was nothing short of amazing. He treats you like family and is sure that everything is just right and if not he will be sure to make it right. And if it isn’t something he can fix directly he will be sure to get the right person to handle it. He also listens attentively. One day I had mentioned that I was enjoying the champagne and the next day a bottle was in my room over ice with two glasses. He also makes an effort through out the day to find you on the property to check in and see how you are doing and if you need anything. I can’t say enough about what an asset he is to this resort and making our vacation successful. The activity staff was also amazing. I am not sure they ever go home. They are sure to have a variety of activities and great at making them fun and getting people involved. From pool activities like water aerobics and pole fitness to dancing in the plaza at night they are there to make it fun. Joanna and Alfredo were amazing and appreciated us as clients at the resort. Alfredo had a great personality and made the activities fun. Joanna I can’t thank enough for how well they treated my 27 yr old son with special needs. There was a painting activity for the younger children that was of interest to my son. I realized we had missed the class time and not even sure they would allow him I visited Kidsdom to inquire about the art piece they painted in the class that day. I was asking if I could just get the piece of art and take it home so that he could paint it. But with no questions asked she invited him into the Kidsdom art area so that he could paint the piece of art there immediately. The staff was so helpful and enjoyed having him there. The restaurant staff was also very helpful in many ways. Romeris is a supervisor that we first met in the Asian restaurant which was amazing!! She was very attentive to detail and service. We also crossed paths at the buffet. Our family was playing it safe and drinking bottle water only to avoid issues I experienced during our November trip. Romeris without us asking made sure we had bottles of water ready for us when we arrived to eat. And Enrique whom we met at Sante and the Kanna Grill had a magnetic personality. He always had a smile and fun to be around. And if you saw him in passing he remembered you and with a smile made his notorious hello sound with a handshake. The staff makes this resort. The amenities are amazing with something to do for all ages. The butlers are there to help 110% and if you have a need or question they have the answer. I talked to many people that had been to DR multiple times and to multiple resorts in DR and they all said this location was the best one of all they had visited. We definitely enjoyed our visit both in November as we had celebrated our 30th anniversary and returned in December for a family vacation and both times it was amazing. I cannot wait to return.

Everything was great, was the perfect winter getaway to relax, enjoy the warm weather and have some fun with friends. Emmanuel was a great concierge!

Only the best vacation of my life. Staff here treated my family like family. Their care and interest in us made for incredible memories. Alam helped us with so many reservations and arrangements- it made things easy. Carlos and his entertainment team (Dana and Fernando) - well, can I just take them all home with me? I will be back - this was such a wonderful experience.

Had a great time. Everything was excellent and well maintained. Staff was friendly and helpful. Our concierge, Emmanuel, helped us with everything we needed!

There’s a reason we keep coming back to Amelia in Punta Cana. The resort is clean, the staff is helpful and friendly, the beach is second to none and the pool is great. The rooms are comfortable and clean, the food was elevated this year as well. The nightly entertainment is both family friendly and enjoyable for the adults. The bartenders are knowledgeable and take the time to get to know you throughout your trip if you hang around. Our concierge Christopher was once again top tier. From the warm welcome to troubleshooting a technical system issue that found us enjoying a hibachi dinner at another of the Melia resorts, he was the perfect mix of attentive and around and leaving us be to enjoy the sun. We said it last year, we’re saying it again - we’ll be back.