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At Zel Punta Cana, your well-being is our priority. Under the Caribbean sun and just steps from the crystal-clear waters of Playa Bávaro, this all-inclusive resort is inspired by the energy of the Mediterranean lifestyle, in partnership with Spanish tennis legend Rafa Nadal. With architecture designed around open spaces, the resort offers swim-up suites, pools, a beach club, a concept store and includes up to seven restaurants that blend the best of Mediterranean and Caribbean cuisine into your experience. Run along the beach with friends, relax by the pool with a specialty coffee, join a HIT or energetic fitness class, or enjoy a sunset drink at our beach club. Here, everything flows: relax, activate your body, nourish your mind, and live to the rhythm of your own well-being, in your home in the Caribbean.
Zel Punta Cana
Av. Alemania
Punta Cana, Dominican Republic
23000
Nearest Airport: PUJ
Untrained staff ! Be very careful when choosing this hotel. That was not a 5 star hotel at all. And do not use their shuttle service because they work with Otium Tour who are professional scammers.
syanis75 - Paris, France
I waited until the end of my stay to give a truly honest review. From Day One, Bellman Louis made us feel welcome. After just a few minutes, we felt like we had known him forever. Amazing guy! The resort is clean, modern, and not overcrowded—perfect for relaxing. We had a few small issues with the coffee maker, refrigerator, and minibar, but after reporting them, everything was fixed and taken care of perfectly. I really appreciate that they listened instead of ignoring the problems. Restaurants & Staff Tacorini was okay, with a Mexican-Greek combination. Parda Buffet offers a good variety of food, although it could be better. Nokyo was always fun, and Volcan was very good. Mari and Jhoan were amazing and truly stole our hearts! Special thanks to Cristobal, the bar manager, Osvaldo and the security team, all the golf-cart drivers, and the wonderful team at Cafe de Finca. Everyone was friendly and welcoming. Entertainment: There are activities every day and evening, including painting different items. Mr. Fish deserves special recognition. He works hard to make the entertainment fun and enjoyable. Great guy! The Rafael Nadal Tennis Court is a nice addition—bring your own racket or rent one. What Could Be Better? No resort is perfect, but ZEL came very close for us. What impressed me most was how they listened and fixed the problems. Because of the Rafael Nadal name, expectations are high, and I would like to see more kids' activities, more beach shade, and better beach service. Final Rating: Based on the improvements needed, I would give the resort 4 stars. But because of the hospitality, amazing employees, and how they handled every issue, I am giving ZEL Punta Cana 5 stars. The people are what make a resort unforgettable—and ZEL has some truly unforgettable people. ❤️
Milanka B - Chicago, Illinois
We had a great time at the bar with Christobal and Pedro! They made us special drinks and took great care of us!
David R
First time going to the DR and not the last time after this experience. The bartender Pedro is the best! He made every drink perfectly. He clearly takes passion in what he does. He made us feel very welcomed with every encounter we had. Thank you Pedro!!
Denzel F
We are a young couple that visited and before arriving we had doubts about picking the hotel because of some reviews we had seen saying it was boring however we totally disagree. The hotel staff and nightlife was so fun, even though it was smaller it was amazing and perfect for us. The food was 10/10. The staff was the highlight for us. Tatiana, Felucie, and Christobo were so kind and amazing to us among all the other staff that helped us during our stay. If I could rate this resort a 100/10 I would. I don’t have enough amazing things to say about this place. We will be coming back!!
SophieW7777888 - Punta Cana, Dominican Republic
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