Zel Punta Cana

I can not say enough GOOD things about Zel Punta Cana, we ( 3 sisters, 1 good friend) just returned yesterday 3/14/2026 and we traveled thru Apple vacations. It was so beautiful, forecasted for rain everyday, but it rarely rained and mostly at night. Our cansierge, Yunior was awesome! Look for him, he’s the best! He booked our dining times, messaged us every day to check us, answered all our questions, took care of any problems we had. He even answered us on his days off! The suites are beautiful, they each have a balcony or porch, with a jacuzzi tub on them!! The beds were comfortable, plenty of hot water, mini bar stocked with coke, water, beer, chips, coffee, tea and peanuts. The pool is gorgeous and clean, with a swim up bar. Beach towels at both the pool and the beach. The resort is NOT on the beach, but at the lobby is golf carts are making constants trips to the beach and takes just a few minutes. The beach club there is great, right on the beach with delicious food. Pay close attention to the daily activities schedule, as there are ALOT of things to do. There is all kinds of yoga, Pilates, classes (reflexology, etc) and crafts. We did doll (statue) painting, painted hats and a tote bag, also did an embroidery class. The activity/class people are so much fun, especially Danyelis, Carlos and Jasmel!!! Everyone here is so polite, friendly, kind, helpful and so happy! The food……. yes, at the Parda buffet, the food is not as hot as we (U.S.A.) are used to, but it was quite a variety, much wonderful, ripe sweet fruit. The is a cooking area, where they make omelets and pasta. There is also a pizza bar every day. The supervisor of the Parda is Gabriel and he will work hard to make you happy with whatever you need or want. We went on 2 excursions: swimming with the dolphins and monkey land. The dolphins were so neat, you’re in the water with them, they give you a kiss, and you ride on their fins!!!! Of course they take the pictures of you and you have to buy them. Monkey land was awesome! The monkeys climb all over you, even sit on your head and you can take as many of your own pictures as you want. The only down side: it is located more than an hour ride away in the hills, on an open bus, on very poor roads. Our week went too fast, we didn’t want to leave. Thank you Yunior and Danyelis for the time of our lives!!!

We had such a great time at Zel Punta Cana for our spring break trip! Yunior was the absolute best and helped us create reservations, gave us great recommendations, and overall made our stay better than we could have ever hoped for!!

Everything was clean and very lovely! Food was good. Pool and beach were clean. Concierge was very helpful.

Stunning property & vibe, the setting is beautiful, lush pristine and incredibly cool. My experience was fantastic from the moment I arrived. The rooms are spacious and very clean. Really good vibes here and I found it a great place to socialise with other guests. The staff are truly in a league of their own, every team, from Security, Caonabo Beltre, was so friendly and would always looking out for me. Huge shout out to the golf buggy guys especially Gabrielle and Jose Mateau and Jose Mendez and all the other guys, nothing was too much trouble and made it so easy to get around. All the staff are so warm and friendly, fun yet professional. Yunior and Romina were excellent for concierge and spoke very good English. Also Elvis!. They were very helpful. The head chef, Miguel went above and beyond looking after my dietary requirements and even came out to cook for me on several occasions. Bar staff, Rubia, was best bartender! She rocked! In the restaurant, Socrates Mota made sure I was immediately looked after and comfortably seated and tended to me straight away. A huge shout out to the entire restaurant team. Every member of staff were lovely to me and made me feel really special. Special shout out -Team buggy boys Luis, Nataroad, Rocky, Andres, Osualdo..Jose by pool who organised trips, the tall DJ and Junior working behind the disco bar (made me amazing cocktails)..Suri, fun and helpful, Carlos (activity Director) always checking everything was good, must say a shout out to other 2 security guys Raulin Gomez and Natanael Berihuete and the gorgeous sweet coffee girl in reception..and of course Ricardo on the beach who was ready with my bed daily and always knew my drink and was |"on-it" I loved this place so much. I will be returning. I also stayed at the Paradisus but Zel was the one for me. You are the BEST Zel team. Thank you for such a memorable stay. Big Kiss to all please from Felippa! :-)

The hotel promised all inclusive but once you get to the hotel, you gotta pay extra if you want premium drinks Food is really limited to me it was a waste of money.