Zoetry Agua Punta Cana

We are returning again after an amazing spring holiday last year at Zoëtry. We simply couldn’t find anywhere else that matched the friendliness, the beautiful sandy beach, the wonderfully maintained gardens, and the peaceful, tranquil atmosphere. The rooms were cleaned beautifully every day, and the gardens are kept to an exceptionally high standard. The staff are incredibly friendly and truly can’t do enough for you. For these reasons, we have decided to return again this year for a well-deserved holiday after a busy winter. It’s the perfect place to relax, switch off, and forget about the working world for ten days. Although all the staff are friendly and helpful, there are a few who go the extra mile. First, we must mention the wonderful concierge, Amada, who couldn’t do enough to help ensure our stay ran smoothly. Nothing was ever forgotten, and everything was handled in the most professional and efficient way. Laidy provides amazing customer service. She always has a smile and is ready to help — a real credit to the hotel. Maria and Natalie also have fantastic people skills and always add that little extra warmth to make your stay even more special. Their welcoming attitude never fades. The entertainment is something we usually try to avoid in hotels, but here it is done in such a lovely and sophisticated way. It never feels intrusive for guests who prefer to relax quietly, yet the performers are incredibly talented. Well done to the team for choosing such wonderful acts. Gabriel also ensured that guests had a great experience with activities and was always on hand to make things just that little bit better. Congratulations to the whole team, from management to the ground staff. We are very much looking forward to seeing you all again next week. Charles & Lea

Beautiful resort with amazing staff and great food. Shout out to Luis /Charlie / Glorianny / Henry / Alejandra /Ezekial And especially Rube pouriet, Luis Garcia and Gilber for all their hard work. They are truly the hotels ambassadors and really know customer service. Ps. Bring bug spray and itch cream. The bugs are attracted to some people.

What a beautiful resort far enough away from the hustle and bustle of downtown Punta Cana. Our oceanfront room with plunge pool was adorable and housekeeping was . Cannot say enough good things about our time there.

This resort is a gem! We stayed from Feb 23 to March 2. We are seasoned travellers and this resort is by far the best. The staff are phenomenal. We can’t name anyone specifically as everyone we encountered whether it be servers, maintenance, garden staff went above and beyond. Hyatt, I hope you treat your staff well as they are what make this resort #1. Also loved how quiet and relaxing the resort was, beautifully manicured. Beach was fantastic and it was so refreshing we did not have to get up at the crack of dawn to get a lounger. We are snorkelers and brought our gear but sadly, the reef is dead. Not the resort’s fault but reinforced what we have seen in other countries. Our oceans are in trouble. We will definitely return to and highly recommend Zoetry Agua Punta Cana Please make the effort to bring Dominican Pesos instead of using US…staff prefer to not have to make the exchange.

Zoëtry Agua Punta Cana is an amazing resort. The layout makes the stay feel very private. No where on the resort felt busy at any point so everything was very relaxed. Great break to unwind and disconnect and relax. Special shout out to Leidy who took great care of us at dinner and breakfast. Renny at the front desk. And Joel in the lobby bar is AMAZING. One caution. The pool is not very accessible for people with mobility issues