Zoetry Agua Punta Cana

Our stay at Zoëtry Agua Punta Cana was absolutely amazing. From the moment we arrived until the day we left, every member of the staff made us feel genuinely welcomed, valued, and cared for. The resort itself is beautiful, peaceful, and luxurious, but what truly makes it exceptional is the incredible team of people who work there. A heartfelt thank you to Eliezer at reception, who greeted us with a warm smile and made our arrival smooth and effortless. Alejandro, the concierge, went above and beyond to make sure every detail of our stay was perfect, always offering assistance with genuine kindness and professionalism. Our days at the beach were made even more enjoyable thanks to Wilca and Kelvin, who provided outstanding beach service with constant smiles, attentiveness, and exceptional care. We'd also like to recognize Tito Méndez, the beach salesman, who was always friendly, respectful, and welcoming. His warm personality made every interaction a pleasure. At the restaurants and coffee corner, the service continued to exceed our expectations. Rosy at the Coffee Corner brightened every afternoon with her cheerful smile and delicious coffee. Mathjauri and Nicole delivered exceptional service during our meals, always attentive, professional, and genuinely caring. A special thank you as well to Yani, the hostess, whose warm welcome and kindness made every dining experience feel special. Every one of these team members went above and beyond to make us feel at home. Their kindness, attention to detail, and sincere dedication to guest satisfaction made this one of the best resort experiences we've ever had. Thank you, Zoetry Agua Punta Cana, for creating such a memorable vacation. We highly recommend this beautiful boutique resort to anyone looking for outstanding service, tranquility, and true hospitality. We can’t wait to return!

Alejandro is the best butler we have ever had. He is an amazing person and willing to help with anything you need even if you are easy going and don't need much he still finds you to make sure everything is good

Wonderful experience. Great resort for relax, romantic and quiet moment. Staff are all friendly and welcoming. Ton of Seaweed/Seagrass though on the beach so we did not get much chance to enjoy the water.

We have visited Zoetry Aqua Punta Cana more than five times. Each time our stay is absolutely fantastic! The intimacy of this small resort keeps us coming back. If you are looking to be pampered, relax, enjoy amazing food and drinks with low keyed evening entertainment, this is your place. We stay in the ocean front suite with private pool. The room are perfect, nicely appointed with beverages restocked daily. Housekeeping did an amazing job keeping the room clean! For this recent trip we brought our 84 yr old parents and let me tell you they can not stop talking about this resort! They were amazed by the location and the beauty of this place and of course the amazing staff! One of the main reasons we keep returning to ZAPC is because of the staff and the relationships we have developed together. From the moment we arrive we are welcomed like family! Our butler Luis is the best! He knows exactly what we like we love sharing stories about our families together. He never disappoints us and goes above and beyond every time! Wilca is one of the hardest working ladies at the resort and she does this every day with a beautiful smile on her face even in the heat on the beach she is on top of it providing us with excellent service and helped celebrate my husband birthday with a special cake and decorations. We love her! Lisbeth is one of the best! She takes such great care of us at dinner. She truly loves what she does and it shows in her work. Anything that we asked for she was able to provide for us. She is beautiful inside and out! Leidy is the hostess at Indigo restaurant who greets us every morning with a warm welcome a big hug and gets us started for our day with coffee and mimosas! She is so sweet and always smiles. She welcomed our parents each morning like they were her own! We were at ZAPC over the 250th Anniversary celebration for USA and the staff put on an amazing BBQ on the beach with decorations and live music. Gilbert the activities coordinator invited my husband to have the honor of raising the American flag during the National anthem we were truly honored by this! Gilbert is always doing his best getting everyone involved in the festivities and he is very funny! The wine tasting we all took part in was lead by Frank Alexis this man was top notch! He not only told us about the wine but also gave us an amazing history lesson on the Dominican people! We wondered when he slept because we saw him everywhere at all hours of the day just working as hard as he can and what an amazing personality! Every staff members there is truly exceptional. Yarisbel from Olena with her sweet smile is always so nice and Yeilin from Amaya welcomes us with open arms! There is a lot of chatter about the seaweed but it is unavoidable anywhere right now. The resort does an excellent job at picking up the seaweed and removing it from the beach, but it’s a never-ending battle. We didn’t let that run our trip we stop enjoyed the beach and spent lots of time at the pool! It really is a tropical paradise. Till we return again next year!! Love this place!

We stayed here in mid June and wow this place is paradise. Check in was easy offered a welcome drink and had to choose a fragrance for our room, we meet JJ our concierge for our visit who took us to our suite. The suites are huge and very comfortable and spotless. The food was amazing very fresh and healthy lots of choice on the menus, i see a lot of people coment the menu's are limited but we never found that to be the case at all. The staff here are all fantastic everyone from maintenance staff, gardener's, cleaner's are just so friendly and happy everyone is a credit to the hotel, I miss breakfast with the lovely hostess Lady teaching us spanish every morning, Alejandra and Wilca at the pool bar/beach are just the best. The beach did have a lot of seaweed a tractor did come along all the time to grind it up, the seaweed didn't put us off going in the sea at all, the beach is very clean and the vendors that come up and down were very friendly and didn't hassle you at all. We were here to chill out and it was the perfect place to do this, while here we took advantage of the horse riding on the beach and had a massage which was heavenly. We also went to moneyland which was totally worth the visit. I'd just like to thank all the staff for making this holiday so amazing we had the best time and will definitely be back in 2028, i keep looking for the dates to come out on Tui so i can book it.