Zoëtry Agua Punta Cana

Wow! We just had the most incredible week of relaxation and beauty at the Zoetry Agua Punta Cana. If you love breathtaking scenery, incredible service and a peaceful, relaxing vacation, this place is for you. The entire staff went above and beyond to make sure we had everything we could possibly want all week long....almost too many to name, but Hansel, Oliver, Altagracia, Vanesa, Roberto, Jenny....among many others. Willy, our butler, took care of our every want and need all day every day, including planning a fantastic dinner at Amaya for our daughters 18th birthday. Our room for the week, a Villa Dominicana, allowed more than enough space for our family of 4. The outdoor shower and plunge pool were awesome. Everything everywhere was top notch. Pool. Awesome. Beach. Amazing. Spa. Ditto. Nothing was ever crowded. The small size of this resort allows for service and atmosphere. Our expectations were exceeded in every way. We loved everything about this vacation. Can't wait to come back!

We arrived Tuesday afternoon for our honeymoon and we immediately greeted with refreshments. The check-in process was incredibly hassle-free, and we were in our room and ready to enjoy the resort in no time! One highlight of our stay was our butler, Juan. He greeted us immediately after check in, gave us a tour of the property, and also his contact in case we needed anything. His services turned out to be one of the best parts of our stay. He was very accommodating and responsive, meeting all of our requests exactly to our liking. He went beyond our expectations with a honeymoon cake and champagne, breakfast in bed (Dominican style), and even seafood paella lunch at the end of our stay. Juan was definitely a factor in making our stay at this 5-star resort even more memorable and enjoyable!

What a magnificent vacation! The Zoetry is a wonderful hotel and the service second to none. Roberto was awesome...there to anticipate our every need. All of the staff provided 5 star service with a smile. The grounds are spectacular.

If you are looking for a relaxing resort, this is the place for you. Service: Juan was our butler and he took such good care of us, addressing our needs even after he got off from work. He listened attentively and proactively catered to us. For example, during breakfast he stopped by to say hi and we mentioned we were going to the pool. He then went to the pool and reserved two loungers for us with towels and waters. Joaquin was an awesome bartender. He was very personable and made the best drinks. Yessica was one of the hostesses at the restaurants. She was friendly and always addressed us by name. She also remembered what type of shake I liked. Property: I read many reviews before booking this property and I will admit I was very apprehensive about bugs. I did not experience any bug bites nor see any in our room. The room was very large and clean. The resort property was beautiful and the pools were never overcrowded. They had more than enough seating at the beach and pool areas. Also, we never had to wait for a table. The food was great also. The free amenities at the Spa were amazing. Things that could have been better: Although it wasn't too bad, I like my room extremely cold when I sleep. The room never quite got to the temperature of my liking. Juan did offer us another room but the temperature felt the same. The spa services were a little pricey, but the couple's massage was worth the splurge. We had such an amazing time that we are already planning our next vacation.

We went to Zoetry Aqua Punta Cana for the very first time. From the moment we arrived at Zoetry, Roberto became our personal butler. My fiancé had read fantastic reviews for Roberto on the web but hadn't requested his services so we were lucky enough to have him assigned to us. If you read his reviews, we can attest that Roberto is as good as his very best reviews; he is magnificent. He told us to ask him for whatever we wanted. So we did. It was like having a personal genie, "our wishes were his commands." We asked and he made it happen. He even arranged for a personal paella lunch for us to enjoy on the in front of our room. Roberto and his assistant, Ramon R, make a great team! They worked well together to make our vacation as delightful as it could be. In fact, it was the best of quite a few vacations we've taken in the DR and Mexico. The next time we come to Zoetry in Punta Cana, we will definitely request Roberto and Ramon R's most capable services when we book our reservation and we encourage you to do te same.