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Zoetry Agua Punta Cana in Punta Cana, Dominican Republic

Never underestimate the power of being pampered. A Caribbean getaway is the perfect opportunity to replenish your energy and renew your zest for life. The utterly urbane Zoëtry Agua Punta Cana, which fans out across the northeast coast of the Dominican Republic, meets all the criteria for an incredible journey of well-being. The stresses of everyday life disappear and are quickly replaced by a harmonious setting, luxe living arrangements, and the freedom of Endless Privilegesź. Accommodations are limited to just 96 remarkable suites, all of which embrace a palette of natural hues and elements - from floors crafted of hardwood to stunning stone embellishments. Depending on your needs, you can opt for a one-bedroom suite or a spacious three-bedroom oasis. Private terraces lead to lush tropical gardens or boast magnificent views of the azure ocean and pristine beachfront. From your private chamber, you will enjoy the luxury of 24-hour limitless in-suite dining and a fully-stocked mini bar refreshed twice each day.

Perks at Zoëtry Agua Punta Cana are infinite with its exclusive Endless Privilegesź philosophy. Among the exceptional amenities are a welcome bottle of rum, daily fruit and sparkling wine, and unlimited worldwide calling. The tantalizing gourmet offerings include a trio of à la carte restaurants steeped in Spanish and Dominican flavors. You can also retreat to a bar and lounge for fine wines, spirits and a posh evening ambiance. Or venture outside of the resort with the Sip, Savor & See Dining Experience, which provides guests with the opportunity to sample the cuisine at nearby participating restaurants. A resort of this caliber of course has a fabulous full-service spa as well, to further evaporate any tension with a bevy of treatments, sensation showers and steam rooms. Take a refreshing dip in one of two pools, stretch out on the beach, or enroll in an enrichment class such as wine tasting, culinary demonstrations or Spanish lessons. The longer you linger at Zoëtry Agua Punta Cana the more obvious it becomes that absolutely everything is a thoughtful and carefully chosen extravagance.

Location of Zoetry Agua Punta Cana

Zoetry Agua Punta Cana
Uvero Alto
Punta Cana, Dominican Republic

Nearest Airport: PUJ

Amenities for Zoetry Agua Punta Cana

  • General Information
  • 53 Suites
  • Dining
  • Private Dining
  • 24-Hour Room Service
  • Wine Cellar
  • Organic Cuisine
  • Afternoon Tea
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Laundry Service
  • WiFi
  • Game Room
  • Live Entertainment
  • Outdoor Pools
  • 24-Hour Concierge
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Luxury Linens
  • Pillow Menu
  • Luxury Bath Amenities
  • Activities
  • Bicycling
  • Cooking Classes
  • Cultural Classes
  • Kayaking
  • Sailing
  • Wine Tasting
  • Snorkeling
  • Nature Walks
  • Fitness Classes
  • Table Tennis
  • Volleyball
  • Wellness Programs
  • Business
  • Meeting Rooms
  • Business Services
  • Family
  • Cribs
  • Nearby
  • Golf
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Spa & Wellness
  • Summer Getaways

Reviews for Zoetry Agua Punta Cana

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TripAdvisor Traveler Review Rating Reviewed 10 hours ago

We stayed at the Zoetry Punta Cana for our honeymoon in April 2018. We absolutely loved everything about it! The food and alcohol were amazing. The treatment and service were awesome. We had plenty of activities offered to us and enjoyed some of them (the sauna, horseback riding), but mainly preferred to lounge on the beach and hang out by the wet bar. The ONLY thing that could have been better would have been eliminating the ants from our shower, but even with that, I loved the experience and I would go back in a heartbeat!!

jessicacY3321MF - Waldorf, Maryland

TripAdvisor Traveler Review Rating Reviewed 17 hours ago

We stayed at Zoetry Punta Cana from April 15th to 22nd for a one-week getaway from Toronto. The resort is beautiful and extremely well maintained, as is the beach. This is a vacation for people who want to spend their time relaxing in a peaceful environment, instead of filling their days with activities. Each room is assigned a “Butler”, and as we discovered, this is the key to your stay. Our Butler was Carlos and we could not have asked for anyone friendlier or more attentive. He did everything he could to make our stay the best it could be. Anything we needed, we texted him and it was taken care of immediately. We even addressed with him a couple of issues we had, which were completely beyond his control, but nonetheless he did everything he could to address them. Carlos delivered the best customer service we have ever received at a resort. In general, the other staff were also very friendly. Apparently Zoetry is known for its food, but we found it fairly mediocre. Nothing bad, but nothing special at all! The rooms are very spacious, clean and nicely furnished. We had a swim-up room with a spacious and private terrace. There are two infinity pools which overlook the beach but with a swim-up room we didn't had no need to go to the larger pools. The beach was a one minute walk from our room. The very tranquil hydrotherapy area and full-service spa (and gym) is a great way to spend a relaxing morning. A word of caution... When you check-in, you are given a paper key, which you bring back to a desk in the lobby in order to obtain $200 worth of vouchers for things such as the spa and discounts on full bottles of wine. This is an attempt to get you to attend a 90 minute presentation about their VIP club, which they ask you to bring your credit cards to for a lucky draw using the last 4 numbers. We realized then that this was likely to be a hard sell, and we were feeling suspicious and did not attend the presentation. We talked to other couples that did, and the presentation was 3 hours and was a hard sell and essentially a waste of time unless you want a membership to get discounts at their hotels for a fee of varying levels from $80,000 to over $200,000. You do not need to attend the presentation to get the vouchers, so you can still get the discounts.

Claudio S - Toronto, Canada

TripAdvisor Traveler Review Rating Reviewed 1 day ago

The rooms at the Zoetry are beautiful, furnished to a very high standard, with fully stocked minibars and complimentary rum on arrival. However, due to terrible mismanagement during and following hurricane Irma, I would not return or recommend this hotel to anyone. One point first about the hotel itself: there is a good choice of restaurants at this hotel, however whilst the food was ok, it was not of a 5 star standard and I have had far better food at other 5 or even 4 star hotels. There was no continuity of service, it was very usual at each meal to be served by a number of different waiters and a lot of the time they didn’t seem to know what was going on (what you had ordered, if you had been given cutlery etc). There seemed to be no management of staff at these restaurants, we were never introduced to a head waiter or saw anyone who appeared to be in charge of the service. The bar staff, however, were excellent, and the premium spirits selection was fantastic. When hurricane Irma approached the island we really saw the terrible the management of the hotel could be. We received a note in our room one night explaining that we would be evacuated to a ‘sister’ hotel the next day. Whilst I appreciate that this was necessary for guest’s safety, the way this was handled was appalling. We were all put on a coach to the other side of the island, and from then on until we flew home almost a week later we heard nothing from the Zoetry, despite numerous attempts to contact them. We didn’t know when, if at all, we could go back to the Zoetry, even days after the hurricane had passed, and so had to assume (correctly) that we were staying put. We had to pay extra ourselves to rearrange our transfer back to the airport from the new hotel. The hotel we were sent to (Dreams La Romana) was far, far cheaper than what we had paid for the Zoetry and offered none of the service we had paid for. Dozens of people packed into a very small adults only pool area with loud music, cheap spirits, very standard ‘big resort’ type hotel rooms, no laundry service, I could go on. We did not enjoy the remainder of the holiday at all. The manager of Dreams was sympathetic (and this situation was no fault of Dreams, their guests get what they pay for). He gave his view that, if he was the manager of the Zoetry, he would be offering refunds/free stays as gesture. However, Zoetry has refused to offer anything at all (not a penny) in the way of compensation or free nights at the Zoetry. In response to my formal complaint, they have said that the hurricane was ‘force majeure’ and they therefore are not contractually required to give compensation. Whether contractually bound to or not, at a resort of this price and which holds itself out to such high standards, I would expect far better. It would be basic customer service to offer something to their customers as compensation. As a previous reviewer has mentioned, one would expect a resort such as this to be insured for these events, and the amount they will have paid Dreams to host us will have been significantly less than what we paid for the Zoetry. For those travelling in hurricane season, I would recommend steering clear of this hotel - save your money and go somewhere cheaper or find a hotel whose management offers assistance to their customers rather than bus them away to a cheaper resort and wash their hands of them.

lil0th - London, United Kingdom

TripAdvisor Traveler Review Rating Reviewed 2 days ago

My husband and I just returned from our first trip at Zoetry. Amazing! Everything was so clean and beautiful as far as the restaurants, room, bathrooms, pools, everything! We loved the entertainment at night. The young gal who greeted us when we first arrived at the front desk was so welcoming and I loved her smiles. We loved the two employees that worked at the bar at night. I'm not good at remembering names, but it was a guy and a gal. You could just tell that they loved their jobs and they made our stay so much fun! We also had one waitress who would call us by our first names everyday. It was so nice! Our butler Jesus was ok. He greeted us right as we showed up and sent us a list of daily activities. We didn't use him enough to know. We kept to ourselves as that's what we wanted. We have four kids at home so this was the perfect, quiet getaway. Everyone working was always so happy and friendly. The food was excellent. The one and only thing that we can give advice on is to have a bigger variety of late night room service snacks. You can choose a burger and fries. Maybe more appetizer, snack items. Thank you for a wonderful first vacation to Zoetry!

Brittney B

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We visited last April and thought we had found the perfect spot to chill and unwind. The rooms near the beach are awesome and we had an upstairs room with an awesome view. Staff is super friendly and welcoming. A quick note on the all-inclusive food, HORRIBLE. Upon arrival they offer you coupons which may be used towards various things. What they didn't tell us is that you need to sit through a sales presentation to activate the coupons, that's in the small print. When we saw this we asked and were told not to worry about it, the coupons would be honored anyway. While checking out they tried billing us for a bottle of champagne that we used a coupon for. When I asked for a manager I was told by a staff member, "this happens all the time". The manager came out and just blew us off saying we had no choice and that we could not leave the property until we agreed to pay for the champagne. I asked for the police who showed up and did nothing but try to intimidate us. My wife was pushed by hotel security as we tried to leave and board our shuttle bus. Finally I had to sign for the bottle because we were going to miss our flight. Ridiculous. Way to trick and treat your guests. We tried filing a claim with the resort and the managers basically lied about the whole ordeal. I hope they try and post some lame excuse as a response to this review because it will just be more lies.. Avoid this place for its terrible food and hostile, dishonest managers.

Bigpermlikewhat - Aliso Viejo, California

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