Sandals LaSource Grenada

My wife and I were supposed to spend the week in Negril, but Melissa forced a move to Grenada, and we couldn't have enjoyed it more! We split our time between Club level and Room 5112, a One Bedroom Butler Villa which was nothing short of amazing! Our Butlers were Antonio, Alex and Mikhail, and all 3 were excellent! Our favorite bartender/waitress was Shereen...such a sweet lady! The meals and drinks at the resort were all wonderful, as was the service. A special shout-out to Akeem for spending time with us talking about Grenada at Martini Hour in the Garden. We can't wait to come back to visit our new friends in Grenada!!!

We just spent 7 days there, it is a spectacularly beautiful island, people/staff were friendly, helpful and welcoming. Have nothing but glowing reviews for all the staff we interacted with. Rohan, managing the front desk was welcoming and addressed every concern with a smile. The concierge staff was excellent and I appreciated the surprise Birthday cake. However, we came to dive and our biggest praise is for the dive center staff. Curtis made sure we were in the system and ready to go before we even got there. While diving, we dove with Thane and Shimere, two of the best. Did some challenging dives and always felt that we had every safety feature covered. Overseeing the dives was Shawn, captain and first mate Kenneth. Shawn likes to say during the safety brief, 'you have the best staff in the Caribbean at sandals, you are on vacation, we will take care of it' and he wasn't kidding. We so appreciate all the hard work they put in. Would recommend this dive team to any skill level divers out there. Thank you gents for a great time !

I will start by saying that we were supposed to be at Dunns River in Jamaica, but everyone is aware of what happened there. We did not want to have to change our week so we pivoted at the last minute and chose Sandals Grenada. It is our understanding that due to us and many other others who changed at the last minute, they were at full capacity at this resort. We stayed in a south seas honeymoon one bedroom Butler Villa with private pool sanctuary, it was a fabulous room and having a private pool and hot tub was amazing. My only complaint about this room is that they need more light in the living room and a higher toilet in the bathroom. For whatever reason the toilet is very low, but it is not like that in all the public areas around the resort. Our Butler team of Teddy, Marlon and Wavel were outstanding. We really enjoyed getting to know them and they took very good care of us. We loved the size of this resort, nothing is far. It is beautifully landscaped, the beach is one of the best I have been to. We did wish the hawkers were not allowed to solicit on the beach, we found them annoying and persistent. I am guessing because all of the beaches in Grenada are public, there is no way for them to stop it. We loved playing volleyball each day in the main pool. Although we had a butler to get chairs for us, we did notice that even at 9 AM you could still get chairs by the pool. Considering the resort was at 100%, nothing seemed really crowded, although some evenings it was hard to get into the restaurants at our preferred time. We found most of the food to be above average, service for the most part was very good. We did dine at the Italian restaurant twice, and both times found the service to be extremely slow. The second time we dined there we sat for at least 20 minutes without being acknowledged, I finally had to ask if anyone was assigned to serve us. The other restaurants were much better. One thing that sandals could do better is providing NSA desserts. I could not have dessert in any of the restaurants because they did not have anything that I could eat. At the bakery we found that the gluten-free desserts were also no sugar added. There were 2 options, a vanilla or chocolate cake. Each day they would add something like apricots or apples to one of the cakes to try to make it different, however it was pretty much the same thing every day. The cakes are extremely dense and dry. This was a big disappointment for me as I do look forward to a nice dessert on vacation, the cruise ships have this down pat. Sandals does not! No sugar added desserts do not necessarily need to be gluten-free. Hope they will do better in the future. The spa was wonderful, if you want a fabulous massage ask for Camille! We would also like to thank Basser for staying a little late for us Wednesday evening when our dinner got switched around. We were able to book our next stay at Curaçao. I love to snorkel and signed my husband and I up for the snorkeling with sandals. We are 62 and 70, my husband has had two knee replacements and I am going to need a hip replacement soon. We were dismayed that there was no dock to get onto the sandals boat. While the staff was fabulous helping us to get on from the beach, this is an accident waiting to happen. The soft sand combined with the back of the boat heaving up and down is not a good combination. My husband ended up not going because he was too afraid he would fall. We did go sailing one day and that was a lot of fun. Also the snorkel life jackets are really in need of replacing……they are moldy and gross. We did the Grenada by land and sea tour offered through Sandals. This is their most expensive tour and honestly they need to rethink the wording. The tour does not match the description. If you want to hang on for dear life for hours on end in the back of an open air Jeep maybe this is for you. Part of this tour is also snorkeling, which for me was the highlight of being able to see the underwater sculptures. The part they didn’t tell you was how they were going to drop you off at a beach and dingy you and all your stuff out to the boat. If you want to see the underwater sculptures and go snorkeling, I really suggest just signing up for that. It will be cheaper and you will save yourself getting banged around in that jeep for hours. Grenada is a beautiful place and we found all of the people to be very friendly. While I have pointed out some of the things I was not happy with, I did that only to give an honest review for others. We absolutely loved this resort and we would go back in a minute.

Since this review may be long, I’ll give the bottom line up front: out of 13 Sandals / Beaches previous visits, this has been the most impressive, and we’ve already booked a return vacation. First, my wife and I are avid scuba divers. This dive operation is first class in every respect. The staff are well trained, enthusiastic and professional. They go the extra mile to ensure everyone has a safe and enjoyable dive. Divers were usually broken into groups based on experience. Our dives varied from 40 - 100’ and up to 50 minutes per dive. If we had one diver run low on air early, an assistant dive master took him to the surface and the group continued on. Not too many large pelagics, but lots of smaller marine life. The Sculpture Garden is unique and not to be missed. The restaurants are the ones normally found at Sandals and each was good, our favorites being the Italian and French cuisine locales. Our room, a Gin Beach walk out concierge level, was perfect. It was conveniently located very close to the aquatic center. The bathroom includes a large walk in shower, the 2 person soaking tub is located on the veranda. All the lights, fixtures, AC. etc., worked perfectly. The king bed was very comfortable. ELECTRICAL: there are 110 / 220 volt wall sockets located throughout the room. The staff here are amazing, and are what set this resort above its peers. From our arrival until our departure, the good folks here made us feel welcome. The friendliness and warmth of all concerned certainly appeared genuine to us, and at all venues: front desk, restaurants, dive shop, and so on. As is often the case the unsung heroes here are the groundskeepers and housekeepers. The grounds are lush, colorful and vibrant and the hard work is evident. Our room was always in a pristine condition when we returned. The afternoon towel service and the evening turn down service are nice touches. Our sincere thanks and compliments to all who made this such a memorable holiday. We can’t wait to return. Whatever management is going, keep it up!

I'd want to thank Javon for going above and beyond to ensure that our experience was exceptional. His sincere welcome and excellent service remembering our names and drink orders made all the difference!