Sandals LaSource Grenada

Fantastic hotel with excellent staff, who catered for everything you wanted. The restaurants were excellent with a range of meals across 10 different restaurants. The drinks and beach service was fantastic keeping you fed and hydrate all day everyday. The watersports centre had staff that were knowledgable and supportive for clients with all level of capabilities. The scuba diving team made my weeks diving and safe and pleasurable experience.

A number of the staff went above and beyond to help my wife with getting to a doctor and the pharmacy. The butler supervisor Chyrstel was a great help as was the chef from Kimonos who volunteers with the sandals foundation on his day off. Also Akida was a great help with a technical problem I was having with my phone. She was very patient and personable.

My husband and I celebrated our six-year wedding anniversary at Sandals Grenada, and the experience was absolutely unforgettable—largely because of our phenomenal butlers, Alex Keeno and Junior. From day one, they exceeded every expectation. Every afternoon at 4:00 PM, we returned to our room to find beautifully prepared snacks waiting for us, along with a warm bubble bath covered in rose petals. One evening, they even took the time to spell out “I Love You – 6 Years” in lights across our bed. The level of detail, care, and personalization was simply unmatched. Anything we wanted, they made happen with just one phone call. When we decided midday that we wanted poolside chairs—something that’s usually reserved early in the morning—they personally handled it and secured the perfect spot for us. They arranged our dinner reservations daily, coordinated taxis for our excursions, and ensured every part of our stay was seamless. What truly stood out was their energy. Always smiling. Always professional. Always going above and beyond. Their service was intentional, thoughtful, and tailored specifically to us. We had actually heard about Alex before arriving because a blogger featured him in a video highlighting his exceptional service—and now we completely understand why. He, Keeno, and Junior are true assets to Sandals Grenada. Sandals should be incredibly proud of them. They deserve recognition, raises, and to be highlighted at the forefront of the brand. They made our anniversary trip feel extraordinary, and we are so grateful. Thank you, Alex, Keeno, and Junior, for making our six-year celebration one we will never forget!

We just spent Jan 29 - Feb 6 at Sandals Grenada, our second time visiting since our honeymoon in August 2024. On our first trip, we did several excursions, so we intended for this stay to be about relaxation. This trip was originally meant to be our "last hurrah" before starting a family, but things didn't turn out as planned, and unfortunately I spent the week in the middle of a miscarriage. I didn’t want to bring my personal problems in with the butlers, but I felt safe enough to do so if I needed to. Their presence alone provided a sense of security and "home" that was desperately needed. Staff had no idea what was happening in my personal life, but it is clear they believe in treating people with genuine care, and that made all the difference. It was the perfect place to forget about life’s problems — literally paradise. Our butlers Dawneisha, Don, and Davy were incredible. Dawneisha greeted us when stepping off the airport shuttle — she remembered us from our honeymoon; she is so sweet and made our return feel like a reunion. Since I could not drink alcohol during the trip, I let them take the lead on drinks at dinner and at the poolside. I trusted their judgment, and the virgin drink versions were great. They took care of every detail, from securing a spot at the party pool and bringing us lunch from Neptune’s, to bringing us snacks for the room and cute towel animals (the monkey and the sunglasses-wearing dog really got me). We also have to mention Nigel from the entertainment staff. It is difficult to get me and my husband to be social (we are historically stubborn anti-social hermits), but he has this personality that actually got us out of our "hermit" shells. He had us up dancing to Soca music and joining in on pool volleyball and trivia. The staff from Snapshots photo shop/Epix were also great. The food was just as good as we remembered. We went to Spices every morning for breakfast, and Butch’s remains our favorite. The filet and mashed potatoes are perfect, and the Oreo cheesecake with nutmeg ice cream is something I’ll be thinking about for a long time. When it came time to leave, Dawneisha and Don gave us a goodbye hug which was really nice. This got me tearing up. The 'goodbye song' tradition claimed me once again. Just like on our honeymoon, I started crying the second we stepped into the lobby/departure lounge to wait for our van back to the airport. I literally prepared myself for this moment but I couldn’t help it. I am sure staff probably think I’m emotionally unstable, but it is really just a testament to how much they make you feel like family. This trip was a total "mind clearer" during a heavy time. I can’t wait to come back — probably in 2 years — not soon enough!

We got engaged here. From the top to the bottom, the entire staff were by far the best part about the trip. I have never seen levels of customer service like this, truly incredible. The staff here are a credit to the Grenadian people - what a beautiful country full of incredible souls. We were treated like equals and kings all at the same time, a unique balance of friendship and service I have not seen before. We would like to pay special tribute to Leanna from the Butler team, Salisha from the Weddings team, and Andrel from the activities team. Particularly Andrel - his energy and friendliness needs to be shown to more of the guests. Put him in more of the shows, the guy can sing and dance! He will light things up.