Sandals LaSource Grenada

The place was great. The food, and the service were first rate. The grounds were very well kept. I sat on my balcony every morning to watch the sunrise over the mountains and St. Georges drinking a cup of Jamaican Blue Mountain coffee, which was provided to make in the room, while they raked smooth the beach and prepared it for the day. The activities at night were lots of fun. Sandals LaSource Grenafa was a truly a great experience.

I contacted Sandals customer service at the end of June to ask re shade/ parasols availability at LaSource as my wife is recovering from cancer no reply!! Have contacted them another 3 times still no reply!! I want my wife to have a stress free holiday small query but appalled that they haven't even bothered to reply!! If we weren't travelling next week would consider cancelling.

It was another pleasant stay at a Sandals Resort. This review will not contain any complaints, bad service stories, or suggestions of what Sandals can do better. Nothing is perfect all the time, but Sandals LaSource Grenada is lovely. Airport: You could probably walk to the resort and not be out of breath; only five minutes away…loved this. Accommodation: I always find it interesting when I read reviews that say, “we are returning sandals guest and in the past, we were upgraded; but not this time�. Their review is not necessarily negative, but you can sense the disappointment throughout the overall review. My suggestion is to (always) book the room you want or can live with; never (expect) an upgrade. For me, our accommodation will always set the tone for our entire stay, so I want to be happy right from the start. I usually request, “no upgrade� when I book a room category, because I’ve done my research and that’s the room level I want and paid for. For some, they say, the room is not that important, because they’re never in it; only to sleep. This too is a great attitude to have if your content with your preference. However, no worries at LaSource, even the lowest room category is updated and beautiful. Those are the perks when a resort is new. We stayed in the Italian Swim-up Bi-level Butler Suite and it was worth every penny. This was our first experience in a swim-up room at a sandals resort and we LOVED it! We were in the swim-up pool every day as well as our time at the beach. I guess we just love the water�. The suite had a bedroom with TV, Spa bath, and living area with TV, that opened out to the amazing water; it made for a beautiful and relaxing accommodation. Resort Grounds: This Sandals is a little more compact, but perfect in size to us. It is gorgeous with beautiful landscaping, ocean, and mountain views. The restaurants and entertainment are centrally located, so getting around on the resort to the pools and beach is not a problem. Beach: This beach is smaller than some of the other Sandals Resort beaches, but it is still very nice. There is a rock breakfront built on the sides of the beach to help calm the waves, with clear green water to swim in. This beach reminds me of another Sandals beach in size, but at LaSource there are more trees on the beach to help with shade. There are plenty of loungers as well. Pools: This is where LaSource has done a great job in design. There are several nice pools and waterfalls (river, lagoon, infinity), located within certain accommodation areas, which are open to the beautiful grounds and not closed in. The main pool of course is large with swim-up bar, games, and music. The quiet pool is large as well, no bar (Neptune’s a few steps away), but faces the ocean. So, plenty of water locations for everyone. Service: Our butler service was enjoyable and our butlers, Glendon, Leanna and Alex were wonderful. They provided good assistance and their sincerity to make us happy was truly felt. We loved their professionalism; they treated us with kindness and respect and that’s what we showed them in return. Therefore, we always miss our butlers when we leave a sandals resort, they become like family to us. Also, we want to give a superb thank you to the staff that helped to make our vacation so wonderful again. Restaurants: The food here is excellent. We ate at most of the restaurants and enjoyed every meal; including the return guest dinner. I could go on and on about the food we ate, just know it was all splendid. And, one of our favorite spots at any sandals resort, Café de Paris; still with first-class desserts, Ice cream, and coffee. Entertainment: For us it takes a few days once we arrive at a resort before we join in on the entertainment, just too tired after dinner. But once we get rested up, the night time party is on. The shows are nice, but it’s the DJ and dancing after the shows in the living room that are the real fun to us. If you’re not drinking, dancing, and talking, then sit back and people watch, you’ll laugh yourself silly! Excursions: We did the Lover’s Rock Sunset Cruise. This tour came with the booking of our trip and I’m so glad we decided to go. Again, this resort was so delightful with our swim-up room and all; we didn’t want to leave it for any tours, but it was free and we ended up having a fun time. We now have other tours to look forward to when we return. We are not divers, so no input about the diving. We are Sandals loyalty customers and LaSource Grenada is a fine Sandals Property. We travel quite a bit and stay in places where there are no Sandals Resorts, in hotel locations that are not tropical and not resort style, but all five stars and above, and I must say the Sandals Brand is still a good luxury brand for the money. To me, if you’re going to travel and there is a Sandals Resort where you want to go, I would strongly consider it, or make a Sandals Resort your destination. So, do your “research� and find a Sandals that fits your preferences and enjoy a great vacation.

We have been waiting for three years to get to this property. We could have waited forever. IF you like food and scuba diving, it was fine. I love food and Sandals did live up to this reputation. Food was great! Service was mediocre to good. CLub Sandals....a pure waste. They do nothing but offer lip service. I use concierge service all of the time with AMR and feel much better taken care of. Housekeeping was horrible. 5pm the room gets made up and 6 pm is turn down while you are cleaning up for dinner. The next day the room is made up at 10 and turndown shows up at 11pm. I know that the sweeper was never run over the carpet, but the rest of the room, especially the bathroom was spotless. Beach and pool bar service was almost non-existent most days.1 hour and 15 minutes at the pool and nobody got a drink unless you went to bar yourself. The drinks were decently prepared once you got one. Flies........gross.....something must be done, they were all over the dining rooms. Courtesy? This was the failure. There was an advertising company on site all week. We should have been warned before arriving. They took over the resort! Can't use the beach, this pool, that pool, restaurants, bars, library, etc. The directors cut in lines with an "I'm in bit of a rush". He honest to god shoved his paw in the cookie jars at the French Café. Transfers to the airport was all but a travesty! 1 person was retrieving luggage! 6-10 bags at a time for a ton of people. My advice? Talk to a travel agent that has been there personally. They will fill you in on the truth of this resort. Sandals reps will just tell you it's the best. NOT!

The setting is beautiful and the resort is fine. Staff are quite friendly and accommodating for the most part. It seems like you have to ask at least twice to get your request fulfilled. The food is disappointing. I can't say that anything I've tasted has been memorable. The drinks are good so if you want to lay around the beach or pool and get drunk it's nice! But for $250 - 300 per person per day be prepared to drink a LOT to get your money's worth!