Sandals LaSource Grenada

The resort was spectacular and the staff was friendly and professional. The room was beautiful and was immaculate. One staff member was particularly attentive. Her name is Arielle. She went out of her way to make sure I had cappuccino every morning for breakfast.

My 10-day "paradise" trip to Sandals Grenada in June 2025 was a $1,000/day nightmare. For four full days, 40% of my vacation, construction noise from large machinery and yelling crews plagued the resort during peak beach hours. This not only created an unbearable racket but also cut the already small beach in half, leading to severe overcrowding. Despite assurances from Sandals customer service prior to my trip that the resort was in "pristine condition" following earlier storms, their post-complaint response admitted they had "lost a great deal of the beach as well as some of [their] structures" and that the beach was in "dire need of upkeep." This direct contradiction means I was lied to before my trip, preventing me from choosing a different, undisturbed location. When I requested compensation for these four wasted days, Sandals offered a measly two free days that couldn't be combined with other offers—essentially, one day of restitution for four days of disruption. I declined their insufficient offer. Sandals management prioritized their construction needs over guest experience, a stark contrast to the pampered experience they expect their staff to deliver. Their disregard for my concerns and their deceptive pre-trip information has ensured I will never return to a Sandals property. I hope others considering Sandals have a better experience than mine.

We spent our 25th anniversary here after going to this resort for the first time last year and falling in love with the island, resort and people. The service, food, beach and resort were perfect for us. I loved the fact that some of the staff remembered us from last year and welcomed us with open arms. Our butler team of Teddy, Marlon and Shane were top notch and made our week so special, especially our anniversary day. We had Teddy last year and requested him again. The loyalty group (Shanique, Bassey and Dylon) were great to work with to book our future trips (one back here). I recommend Grenada to anyone who wants a fabulous vacation!

I have always had great service at every sandals, but Grenada stands out. Glitches with the Sandals App. would not allow me to make a restaurant reservation. Everyone at club Sandals was so helpful in getting everything including reservation taken care of. Jamol called daily to see if there were anything thing I needed. Reiana at the gift shop and her sister at club Sandals was so nice to surprise my fiancee by singing Happy birthday. Lemoron at the dive center took us out windsurfing and educated us about the island. Captain on the boat tour was also informative. The very talented Ahkim who is part of the entertainment team greeted us everyday. We never had a long wait at the bar and all the bartender was upbeat, especially Kisselle that would always greet us with a smile on her face. The only downside was that they was making improvements on the beach while we were there, but that's understandable and everything else makes up for it.

Our favorite place to vacation as a couple and with friends! We will never go to another all inclusive resort! This is our home away from home!