St. James's Club & Villas

What a Wonderful experience my friends and I had! Staff were so friendly and accommodating! Place was clean! Restaurants had good food! Was a great vacation Prices were superb!

I’d just like to say a huge thank you to Riaan and all of the wonderful staff at St James Club for making our 10-day stay so fantastic. Nothing was too much trouble for our group of 12 which included two little ones. It was an emotional trip for us and you went above and beyond to ensure it was as perfect as possible given the reason for our visit. The food was delicious, the rooms were lovely and the whole site from the beaches to the gardens were kept immaculate. We particularly loved breakfast. The egg station makes the most delicious omelettes to order and you can eat with the sunshine pouring in and the birds kept us entertained with their lovely chirping. During our stay a tropical storm passed through. Wonderful meals were still served in the safest location, all staff were cheery and made sure everyone was looked after and comfortable - even the day after the worst of the storm had passed there were staff outside clearing up debris (in the wind and rain) - and they are a real credit to you. It’s great to see interaction and guest comfort being led from the Vice President and General Manager right the way across the entire team. Once again, a huge a sincere thank you to you all and we look forward to visiting you all again soon.

As an extended family group of twelve (from two to senior), we recently visited St James’s Resort for ten days and review it positively as a most enjoyable break. We found the staff across most of the resort to be engaging and helpful and we rarely passed any that did not give a cheery and smiling welcome or chat, especially with the children. As a low season visit, not every restaurant was open for every meal, but there were always enough choices and options to satisfy our group. Meals were good, a mixture of buffet and a la carte. Drinks as plentiful as you wanted and branded. The management is visible and interactive, and very frontline, even at senior level. We encountered an issue with a dining reservation, which was addressed promptly. Life is such that occasionally things do go wrong, but responses measure the ethos and customer care of of a place. Staff/managers here evidently go the extra mile to steadfastly find timely and happy solutions. The responsiveness was demonstrated too when Tropical Storm Jerry was scheduled to batter the area, with a well-established process to protect guests, staff, buildings and facilities. Watersports and furnishing around the site were secured. Meals were moved away from the wooden beachfront and exposed locations to the main restaurant for about 36 hours. Entertainment continued though and at dinner, despite the storm, we enjoyed an excellent saxophonist/singer/group, who were exceedingly well received by most guests. Some staff were able to stay the night on site. The resort has beautiful, well-maintained grounds. Plants damaged by the storm were swiftly cleared. Sports facilities and watersports were readily available. There is an extensive book swap library with quite a wide-ranging genre. The electric buggy service seemed to work well around the site and waits for one were minimal. We made limited use of the spa: the massage was excellent but the Indian head massage format a little odd. Although I have visited other Elite Resorts, this was the first time at St James’s and I hope not the last. Thank you to all the staff who went the extra mile throughout our visit to make the trip so memorable.

Our visit to St James Club was an amazing experience. From the front desk staff, to the restaurant and bar staff was absolutely superb. The appearance of the property was world class, literally felt like I wasn't in Antigua. I'll definitely be returning here for a longer stay!

So we’re home now from 10 nights in St James Club and what a fabulous time we had! Truly relaxing and wanted for nothing! Arrived 4th Oct, travelled with BA and what a warm welcome from the team! We used Blacki Taxis, Charlie collected us from airport and what a lovely guy! Def recommend. We were upgraded to Royal Suite almost touching the bay! Wow! Beautiful Rooms, own pool for royal suite guests! This resort is spotlessly clean, manicured gardens. Staff so warm and will do anything for you. We forgot to buy toothpaste and the shop had run out, reception called a taxi to swing by a shop and buy some for us!! How’s that for service!! The food is lovely, remember October is not at full capacity so some restaurants closed but you are honestly extremely well catered for in those open. The beach is gorgeous, ocean side was recovering from sargassum, poor boys cleaning relentlessly to clear for guests. Bay not a sign of sargassum, I’ll not list everything there is to do in resort as the web site does that all I want to get across is how wonderful the resort is and that you can book with confidence that you’ll have a brilliant time! We’ve stayed at 3 resorts on the island and St James elevated value for money. This hotel is a good price point and you certainly feel that you’re in a luxury environment. The beds and pillows are so comfortable, I mean really comfortable! Bedding very high end! Too many staff to call out individually as all looked after is so well. The General Manager leads by example as always visible and I started to wonder when he actually sleeps, chipping in with glass collection, table clearing etc. Very engaging with guests. So all I wanted to leave is confidence in booking this place it’s wonderful, we were sad to leave.