Hermitage Bay

Our second trip and unfortunately can no longer recommend. It's sad to see what the new owners have done to this previously magical place. The staff is still absolutely amazing and I hesitated to leave this review because of them. While the renovation to the rooms is well done, the rest of the changes leave much to be desired. The food is just ok and not anywhere near the level it should be for $3,000 usd/night rates. It's too repetitive for a 7 night stay, especially at dinner. Previously the sushi option made up for that but they've now added an extra charge for sushi (unless you are lucky enough to get a spot at the 4:30 reservation). The drinks that were previously fresh and inventive or now your basic beach drinks made with bottles of syrup that they proudly display - they should consider bringing back fresh fruits and herbs for drinks, especially in season. Service is slow here but I am not bothered by that (it's island life and what else do we have to do?) however, there were friends of the owners in residence while we were there and the staff was focused on attending to them. To be honest the staff seemed so stressed out/ on edge about taking care of these people, it just kind of ruined the vibe at meal time, each time. The gym is in need of a major upgrade. The told us parts were on order to fix machines but honestly, these things just need to be replaced. It's a minimal investment and again, a property at this price point should have a 5 star gym. This place has so much going for it (location, overall vibe, staff) - they really need to reign in the cost cutting measures before they ruin the magic. I have to be honest that I have enjoyed $1000/night AI's more than my recent Hermitage experience.

We've been fortunate to travel throughout the Caribbean, but this was our first stay at Hermitage Bay. We will be back for sure!! Hermitage Bay is one of the highest quality resorts in the Caribbean. The staff are welcoming, professional and clearly enjoy what they do. The grounds are stunning and the accommodations have a great, relaxed island vibe, with all of the modern comforts that you expect at a five-star resort. While it's difficult to describe how relaxing and well-done the general atmosphere is, it is impossible to describe the quality and variety of Hermitage Bay's culinary offerings. We were there for 7 days/nights and didn't have time to try all that we wanted, which sets it apart from many all-inclusive Caribbean resorts. Daily dinner specials are varied and creative and the 4:30 sushi/cocktail hour is a highlight of every day. Even the breakfast and lunch menus, which don't vary on a daily basis, offer great variety. The bartenders and wait staff are friendly, funny and attentive. Live music everyday at lunch and dinner puts the experience over the top!! Our only constructive comment for improvement relates to the fitness center. While every other feature of the resort meets a five-star standard, the fitness center is cramped, poorly ventilated and has out-dated and/or malfunctioning equipment. It's actually a strange contrast to everything else at the resort and should be remedied. Hermitage Bay provides a top-tier Caribbean getaway. Their airport transfers are seamless and from the time you arrive to the sad time that you leave, everyone makes you feel like you are a repeat customer, which we now will be!!

We had an amazing 5 night stay that Is difficult to put into words to describe what an incredible Hotel this is. From the moment you arrive and take in the gorgeous view of the Caribbean you will have a sense of instant relaxation. The staff is absolutely incredible and truly there for you at every moment that you need them. You can tell they all truly love what they do and appreciate where they work. We had a Ocean view hillside villa which was just beautiful with a pool and huge outdoor area overlooking the Caribbean with the most amazing views. The food is excellent and we never had a bad meal, we were lucky enough to be able to enjoy the pop up restaurant La Petite Maison, which was our favorite for delicious lunches while sitting at a table in the sand. Do not miss the sushi happy hour at 4:30 if you are a sushi lover! The chefs are amazing and the sushi is incredibly fresh and perfectly prepared! This was our first trip here, but we are certainly looking forward to looking out next one as soon as we get home!

We had a wonderful time at Hermitage Bay! The staff were warm, knowledgeable, and genuinely cared about making sure we had a great experience. They shared fun facts about Antigua and never tried to oversell anything — everything felt authentic and heartfelt. We tried four different water sports and loved them all. The resort’s daily snorkeling tours were amazing — you even get a quick motorboat ride and the chance to see some cool shipwrecks! Huge shout-out to Galloway and Tefari from the watersports team for helping us when we got stuck kayaking and paddle boarding. They were so calm and professional — we felt completely safe with them around. The spa teaser was also fantastic. The technician was very professional, and we left feeling totally relaxed. Sadly, we didn’t have time for a full spa session, but if you’re staying longer, don’t miss it! Lunch and the sushi happy hour were the best all-inclusive resort food we’ve ever had — fresh and delicious. The hotel also helped us arrange a horse-riding tour (with transport) that took us up a hill overlooking the Five Islands and ended at Hawksbill Beach — it was beautiful and absolutely worth it. There’s a small 5 % cash advance fee, but that’s very reasonable. We stayed four days and three nights and still didn’t have time to try everything. We’d love to come back soon！

Awesome!! Food was amazing !! Service was top tier!! Abasola was amazing… great personality and service!! I would definitely recommend!!