Hermitage Bay

Exceptional service and culinary offerings. Highly recommend. The manager was very attentive and Rachel from the hotel came to check in on us. Great addition to Hermitage

Absolutely amazing service by Tarik! Stunning atmosphere , very clean , definitely service for value! I’d recommend any day!

Amazing food, AMAZING desert!!! Trust Tariks advice! Amazing service! Beautiful scenery and atmosphere, such a special pop up in Antigua!

This was our third visit to the resort, and it was as beautiful as ever. However, we did notice several cost-cutting measures that, unfortunately, detracted from the experience, leading us to doubt whether we will return. Pros: Staff: Exceptional. Although we were not recognised as returning guests at check-in, the resort staff treated us like family. Beach: Stunning—white sands and crystal-clear water. Rooms: All rooms are fantastic. The Beach Villa offers direct beach access, the Garden Villa provides seclusion with a plunge pool, and the Hillside Villas afford breathtaking views. Cons: The food was repetitive, having to order the same dishes on multiple occasions, which became monotonous. One evening, we ordered fish that arrived completely raw inside, requiring us to return to the kitchen. Staff acknowledged and agreed with us that it was very undercooked and offered us an alternative but the moment had passed. The steak varied in quality; one day it was perfectly cooked, the next overdone. The Deserts were amazing. The "catch of the day" was no longer available, as we were informed the fish was frozen, vacuum-packed, defrosted, and served on the same day. The lobster starter has been removed from the evening menu. When we raised our disappointment - one evening they recreated our previously favourite meal which we greatly appreciated. Additionally, a new pop-up restaurant, La Petite Maison, is now available to outside non-resident guests. While some items were very tasty, overall, the food was too heavy and rich for a lunchtime menu. The only alternative was ordering at the bar, which felt somewhat disjointed, being located away from the beachside. Service at La Petite Maison can be quite slow; we often waited over an hour for our main courses. It was not unusual for us to arrive around 12:30 and leave two hours later, having only managed two courses. At times, the food was lukewarm at best. Outside guests smoking at the tables. Mini Bar: Since our previous stay, some items have been replaced with cheaper brands, and certain treats like chocolates are no longer provided. While not essential, these small touches are appreciated. we requested a previous brand but advised they no longer supply. Gym: The equipment needs upgrading. For a five-star resort, the gym is inadequate—outdated, small, and in poor condition. The only two treadmills were out of order for the entire duration of our stay. Overall, while the resort remains beautiful and the staff outstanding, these recent changes have impacted the overall experience.

We enjoyed the idyllic setting and the lush greenery. From the moment we arrived, the staff was friendly and welcoming. The spa services were spot on and enhanced our relaxation. The resort has a laid-back vibe, but is consciously eco-friendly. Water was always available in glass bottles. We felt cared for from morning to night, and it exceeded our expectations. The afternoon sushi hour was our favorite, and do NOT skip the omakase experience with chefs who have worked at Nobu.