Cocobay Resort

We stayed for 14 days in July-August 2026, having priviously stayed at Cocobay in 2022. Overall a great holiday, but service has declined significantly in two areas since we stayed before. Food was excellent thoughout our stay, and we took the opportunity to thank the Head Chef in person for the consistently high quality of meals provided, which were better than one might expect at an all-inclusive. Service at the restaurant was fabulous throughout the stay with a great team of friendly staff. The bar staff were kind and efficient during all shifts. Friendly service from the coffee shop was superb. This end of the resort is really well run and is highly commended. We found our cottage to be rustic, but well cleaned and kept in good order. We knew what we would be getting and had a different sea view this time (no 29) compared to before (no 41). The inside tended to get very hot in the afternoon and early evening facing the sun, but the AC cooled it down efficiently. Two concerns mean the loss of at least one star this visit. Watersports equipment was not checked or maintained as well as on our previous visit. My wife took a paddleboard out and it sank about 100 m off shore, hitting her on the head as it flipped up and sank. I had to swim out to help her and get it out of the sea. On retrieving it i found that it had filled with water as a result of a missing seal plug. I was able to drain it and get it out of the water on the beach. We were offered a doctor call to check my wife over but she was OK bar a nasty bump on the forehead. Watersports equipment was not available and was left locked when the one member of staff was on a day off. On asking at reception we were told they'd hoped to keep watersports closed. The second area where service has declined is on reception. We found staff disinterested at best, and on occasions rude, There was no follow up of my wife's accident. Staff seem to have been replaced by younger less-experienced members who know very little and unprepared to find information for us. One morning I asked to change a 100EC note for bus fares and tips. I was told to come back after 1pm when the manager would be on duty. I called back, reception could not change it, and I was abruptly told to "put it on a card". Bus drivers don't take cards in Antigua! Overall this is a good place to stay. Most staff are extremely friendly, particularly including ground and security staff who were great. Management is not in evidence here, unlike other resorts we've stayed in and some areas have declined, perhaps as a result.

First off, the atmosphere is absolutely amazing. The scenery is incredible, peaceful, and serene. I also want to commend the food itself—the food is actually very good. My biggest issue wasn’t the taste, but the portion sizes. Even though the resort is all-inclusive, the portions are extremely small, and even when you ask for two servings or a double portion, they often won’t bring it. It honestly feels like they are very stingy with the food, which doesn’t make sense for an all-inclusive resort. There were some really good and helpful employees, but unfortunately, we found the front desk staff to be lazy and not very attentive. My wife called down about excursions and she was advised they would call her back. Unfortunately she never received the call back. We had to specifically ask for washcloths, which I found strange. We spoke with another couple who said they had the exact same experience. Apparently, washcloths are not automatically provided—you have to request them. Another major disappointment is that there is NO ROOM SERVICE. You have to go to the one main restaurant for breakfast, lunch, and dinner, and they even want you to give specific times for when you’ll be eating. For an all-inclusive vacation, that felt way too restrictive and honestly ridiculous. The rooms are also somewhat dated and run-down, although the beautiful scenery and overall atmosphere help make up for it. Overall, Antigua itself is absolutely beautiful, and I would definitely return to the island. However, I would not return to this particular resort.

Beautiful resort. Breathtaking views from all the infinity pools. Staff is friendly and accommodating. Highly recommended! Great for honeymooners or couples celebrating a milestone anniversary like us!

Great location, relaxing with a choice of 2 pools and steps to the beach which is excellent. The cottages have a partial sea view, with comfortable beds and a nice balcony. We did not have a plunge pool, those that do are closer to the sea. We chose GARDEN ROOM and coffee delivery was chargeable. Staff were all friendly, except 2, and very relaxed approach. Food - it was great not to have a buffet but sometimes the choice was limited and portions small but you can order extra. Good choice of spirits and cocktails Overall I would say if you’re looking for a totally chilled holiday this is great Some small downsides to the hotel. The cottages were rustic but somewhat dated. The house wine was poor, you could buy a bottle of wine but we didn’t know this until near the end and with only 1 restaurant food choice was limited. You can access and pay for the independent Sheer Rocks restaurant which is a lovely setting. There are options such as Cliffside for lunch and private dining or pool experiences but these depends on you package or are chargeable If you’re looking for a totally chilled holiday or on honeymoon this is great, otherwise you need to think of it as a base for exploring the island

My beautiful wife and I visited Cocabay August 6-11, 2026 and stayed in Pepper Pot, a deluxe cottage. We chose this resort to take a break from our busy work schedules, relax, and reconnect. Cocobay is the perfect place for that sort of getaway. However, this is not your typical all-inclusive resort. There is no television in the rooms, but there WiFi is dependable. Everything except the cottages is open to nature and the cottage can be open if you keep the patio doors and the shower door to the patio open. There is no one checking on you every few minutes. There are 2.5 hour windows for meals. There is no room service. The drinks are really strong, not diluted. No one tries to sell you any vacation packages. The beach vendors are not aggressive. There is live music at the bar or restaurant on most nights, but no “shows.” You have more time to lounge in the pool or on the beach and just talk with your significant other. The staff was exceptional. Everyone was very pleasant and accommodating. Those who stood out were: Sandy (housekeeping), Sankia (bartender), Tish (bartender), Jermaine M., and Jermaine A. Non-staff individuals who were exceptional were: Norma (beach vendors) and the crew on Treasure Island cruises (Captain Denzil, Brenda, and Bill). Pointers: 1. Do NOT visit Sheer Rocks. It is overpriced and the food at the included restaurant is better. 2. Talk to other couples who have been there for a few days. The resort does not tell you that: a. You can ask for food to take back to your room, b. There is pizza available in the evening, c. You can ask for items not on the menu, d. “Premium” items on the menu do not cost extra if you have rented a deluxe cottage. 3. Tips are not expected but are appreciated. 4. Do NOT visit if you have mobility issues. The paths to the cottages are sometimes steep and nothing is handicapped accessible. 5. Do NOT visit if you do not enjoy being outdoors. The only complete enclosures for guests are the cottages.