The Verandah Resort & Spa

Great place, food, staff, resort, all perfect. It truly is paradise, safe, great weather and beautiful beautiful beaches. Can't wait to come back!

Enjoyed my visit there. Jensen at the watersports was very professional and accomadating bringing fresh towels to us and drinks out to the rings. I had never paddle boarded before and wanted to try it. He was very patient on teaching us to stand up and stay balanced. Showed us how to kayak. Jensen was very helpful with whatever we needed. He made sure all the guest were taken care if whatever their needs where. He made a wonderful experience even better. The Porters Garth, Shemar, Renado, and Tristan were very accomadating and would take a little extra time to talk to you and take you wherever you needed to go. The suites were spacious and beautiful. The main pool was very relaxing and pretty. We enjoyed meeting people from different parts of the world. Everyone was friendly and helpful. Cannot wait to come back.

Disappointed. Checked in and was just handed a piece of paper and told to fill in and download the QR code. No welcoming smile etc. Room was ok, could do with updating. Had paid extra for an ocean view and would have expected at least a comfy chair to relax and take in the view but all that was there was a cafe bistro type table and upright chair. We therefore did not spend time relaxing on the balcony so felt extra payment was wasted. Room was cleaned every day to a good standard. Was not told at check in that the main buffet restaurant was closed all week. Had to find out by a notice on the bar, therefore had to go at 8.30am every day to try to book somewhere at a convenient time for dinner. Breakfast was moved to the pizza restaurant and was not very inspiring, very sparse on fresh fruit etc. I appreciate that it was not the usual place for breakfast but was very disappointing. Evening meals were enjoyable. Bar service at main bar was patchy, my husband asked for a Bloody Mary and was told to order something else that was quicker to make - the bar was not busy at the time, later he asked for two tia Maria and cokes and the bar man raised his eyebrows and wanted to close early! ‘ entertainment’ is stretching it, a quiz nigjt with all American questions and foul language from people. Karaoke !! A band that sounded like another karaoke night. One night with a steel band, surely there should have been more of this and maybe cultural dancers? Tbh we could have been anywhere. Main pool was a no go area after 10.30am unless you like continual very loud boom boom music and games such as a ‘foam party’ not what was advertised when booking. Luckily there was another smaller pool we could go to instead. On checking out no one bothered to ask if we had had a nice time or anything and we had to put our own bags in the luggage store with no labels. Have never had this before. The only staff that I would commend were the lady in guest services to book meals and lady in the gift shop. The waiting and bar staff need a crash course in customer service. We booked though BA Holidays and we will be recommending they take off their listings. This is not a 4* hotel.

From start to finish the verandah delivered. Everyone was so genuinely hospitable and couldn’t do enough for you. The resort is beautiful and well spread out for walks if you wish but the golf buggy system is fab if you need them. The pools are warm and inviting with no sunbed wars just relax and unwind with Caribbean music playing in the background. The food we could not fault and we ate in all the buffet and restaurants with plenty to choose from and it was always beautifully presented. Big shout out to Andre on the bar because he is a credit to your resort, nothing was to much bother, he remembers what you like and is such a laugh to be around he really made the bar area a pleasure to sit in both day and night. Selene does a fabulous job at aqua every morning and I loved her enthusiasm and energy during her sessions. Nicole P in the restaurant was a wonderful server, so polite and respectful and a blessing to have as a waitress/server on our visits away from the buffet and then Garth ‘the golf buggy man’ dropped us on our first day with our luggage and picked us up on our last again with our luggage - he passed us everyday several times while out on our walks and runs and he got used to the fact we didn’t need a buggy but he still stopped and chatted and made sure we were ok and didn’t need anything - what a gem of a guy and finally Jensen the water sports attendant who seen me most mornings running the beach and always made sure I was ok, looked after me while I was paddle boarding even though I’m quite competent he still made sure I was ok - but in all honesty all the staff are a credit and really did make our holiday special xx

Just coming back from my 5 night stay at the verandah,I was not please of what other people was saying about the resort but it can do some work tbh, also want to say a big thank you to the realest I should say 😊 Adio's got the entertainment scene covered at The Verandah Hotel! 🎸 like he's a talented performer an DJ bringing the vibes to guests an lol you can hear him from miles away an also Devonte at the pub or sometimes at the main bar.definitely we will be back