The Verandah Resort & Spa

All has been wonderful except for one problem. Many of the female bartenders are very rude and miserable. Example: We are right now sitting a the main bar (June 19, 12:30 pm) and tried to order a drink. The bartender told us, after she poked her head around the corner from the excursions desk and asked (rudely) if we wanted something,that we had to come to her to order a drink. I said no asked her to come to us and she gave me a very dirty look. Photo of bartender attached. My opinion is that if anyone wants to work in the hospitality business, they should be hospitable. Having said that, the majority of the bartending staff are very friendly. Especially Leon. He’s fantastic. If anyone in management would like to discuss this with me. (Room 152) we will be here until the 28th of June

Visited with friends to play pickleball. The resort features four lighted pickleball courts and one tennis court, all of which are in excellent shape. Trees surround on 3 sides to protect from wind. A cabana beside the courts conveniently provides towels and a water dispenser. Pickleball paddles and balls are available and are surprisingly good quality. However, if you play tennis, you should definitely bring your own racquet and balls; the resort's tennis racquets and balls were extremely worn and resembled low-end discount store quality. The villas are good size, featuring a sitting area, a bar sink, and plenty of electrical outlets, including USB-A and USB-C ports at both nightstands. Unfortunately, I found the mattress worn and in need of replacement; the springs had lost their support, leaving me sleeping on a surface of "hills and valleys." As a minor suggestion, the bathroom could really use a couple of clothing hooks and a proper ventilation fan, as it gets quite humid and misty after a shower. While the staff were generally friendly, there were exceptions. Service at the restaurants was slow and inefficient, largely due to understaffing (both in food prep and front-of-house) and a visible lack of training. Except for the buffet restaurant, dinner reservations are required at à la carte restaurants. Booking well in advance is recommended as seating is very limited, and not all venues are open every night. On the plus side, there was a good variety of food options—though a few dishes could have used a little less salt—and a solid selection of alcoholic drinks. I particularly enjoyed their house-brewed beer. The biggest issue for me was the total lack of responsiveness to pre-arrival inquiries. I asked on three separate occasions about the availability of distilled water for a medical device, and even had my travel agent reach out. We received absolute silence. I simply needed a straightforward answer so I could plan my packing and travel logistics accordingly. It left me with the impression that once they have your money, guest accommodation is no longer a priority. This front-of-house friction unfortunately continued at the resort; people noted that the reception staff could be quite curt and required a degree of persuasion to address an issue. Finally, as this is a pool and beach resort, it offers the usual water amenities. Because we visited during the latter part of the shoulder season, access to equipment was adequate, though it made me wonder how limited availability might become during peak high season when the resort is at full capacity.

My stay at The Verandah Resort & Spa in Antigua over Memorial Day weekend was epic. Bungalow 163 was an absolute gem — extra roomy, with high ceilings and a very well‑appointed layout, and the view was borderline spectacular, which really made the whole experience feel special. The property’s beaches were absolutely incredible – calm, crystal‑clear waters and plenty of fun activities. Long Bay quickly became one of my favorite beaches in Antigua, and having it right next door to the hotel was a true luxury. On top of that, having Devil’s Bridge practically in the resort’s backyard made the location truly unique. The staff at the property were borderline amazing — everyone had incredible charisma and was ready to help at any time of day. The resort itself was very cool and offered everything I could have asked for. The spa was fantastic and the massage was genuinely dreamy. The food was varied and tasty throughout my stay, which is always a big plus. I’d absolutely love to return to The Verandah Resort & Spa, and stay at bungalow 163 again in the near future.

Beautiful well kept resort. Lovers beach was perfect with shallow water and selection of water sports which were fun. Very impressed with the food - sails and tales was our favourite but all were good - didn’t feel the need to pay $50 each for Nicole’s - the food in the buffet was excellent always could find something to eat. A shout out to Kertie,Devon, Devante, Andre etc you are all a credit to The Verandah. Also do the Calypso Cat - Captn Andre and Bam Bam were great fun. Would we return yes - only thing that let’s it down is the evening entertainment- enjoyed the band and DJ but not really into karaoke or a quiz - the pink party was very well organised and a lot of fun - they know how to Party

We have just returned after a 10 day stay at This beautiful resort. No complaints at all. Lovely rooms, comfortable beds and very clean. We found the staff very friendly especially Captain Andre; Devon; Jenson, Belinda; Renado ; Olvis ; Gem and the lovely bar tender with the fabulous voice (Shewana? ). Definitely go on the Calypso Cat- great day! We had an amazing time even the earthquake didn’t faze us!