The Verandah Resort & Spa

Currently midway through our week stay here. Rooms: quite spacious, loved how all the rooms look like colonial house with a front porch. We had a water view suite king and water view suite 2 queen with sofa area, chest of drawers, clothes closet and sink area with glasses and mugs and coffee machine but no cutlery. The other room had a kettle. Lovely wide balcony at back with table and chairs. Nothing really to hang wet swimwear on but I always bring a strong piece of rope and pegs so can always adapt to what is available. Patio doors are hard to open and only some rooms have a netted door too. Aircon was cold at night and only 2 thin blankets provided. Open shower which isn’t really powerful, towels are enough for 2days as service is every other day. Plenty of cupboard space for clothes as well as some hangers. Ironing board, iron and hairdryer available in rooms. Safe was an issue in one room as locked without a key lock, couldn’t use but as we had the other on, used that one instead. Hefty fee if you lose the key. Buggies can be called to take you to where you want in the resort. There are phone points such as near the pool bar, mini golf area. There is an ongoing noise each night from dusk that is loud and continuous until early morning. Think it’s the nightlife, sounds like an ongoing car alarm. Be prepared for all the tiny ants on sink or bedframe. Pool: used the main pool each day but as we wanted shade throughout the day, we did go around 8 or 8:30 am to get the right spot. Think a lot of guests reserve beds and go to the beach and then come up later. Entertainment is a tad weak and mostly music playing. Aqua aerobics and volleyball seemed to happen daily. Nice touch with the cold towels offered once during the day. There was another small pool but didn’t have much shade for sunbeds although tables were in the shade. Ant issue again where drinks are left near sunbeds Food: sea breeze is main buffet restaurant. Didn’t really have much variety for vegetarians for breakfast. Even when asked to use different utensils food is cooked on the same skillet which was off putting. Havent been for lunch yet. Avoided portofino and Nicole’s as no veg option. Shame papa Riccos is only open for pizza during the afternoon. You can book the restaurants 2 days in advance. Salt and tails was ok and chef was able to make a pasta dish without fish. Found that drinks made were quite strong or too sweet as a lot of syrups used. Nice touch with the coffee shop as made lovely iced cookies and cream, cakes and cookies available as well as fruit pots. Open til late too. Seabreeze has a smoothie station. Odd that they couldn’t make some recipes as ran out of the fruit but the fruit was available to the buffet. Didn’t see any strawberries during our time although advertised Amenities: games area was hardly in use. Has an area for table tennis, darts, pool and shuffleboard. Mini golf area is nice to do in the evening when cooler. Looked in need of a bit of a makeover. Also no phone there to call a golf buggy so had to try at the beach grill which was closed at night. Toilet facilities available there. Beware though as think most of my mosquitoe bites might be from there! Gift shop on site, didn’t see anything much outside the resort on the way in. Beach: so far been to Lovers beach. Plenty of sunbeds with shade. Clear water although we did use of water shoes when swimming up to the net pods. Bar available although steps down so not suitable for anyone who would struggle with these. Lovely well maintained resort on the whole and staff are friendly. Lovely views too around d the resort. Mixture of American and British guests. The resort tax wasn’t mentioned when we booked so be warned for end of the stay. Any rain showers were short lived.

Currently staying at The Veranda. Been here just over a week. Good points Resort spotless, but very hilly for less mobile, although there are golf buggies to run you around. Rooms excellent, large, housekeeping brilliant. Bar and restaurant staff excellent. Rasta beach, man made cove. Not suitable for swimming . Lovers beach, natural cove. Very shallow, watersports, Both fine. Not so good points. No dress code for evening. Not saying should be fancy but guest allowed into main dining room wearing sweaty fitness wear after playing ’pickleball’ all day is far from acceptable. No fitness wear should be allowed in the evening, sweaty or otherwise. This is not a sports club. Meant to be a 4* hotel. Overall guests spoil the resort. Lots of loud, brash, rude Americans who drink all day or play ‘ pickleball’. Senior Mangement only interested in speaking to Americans (probably because they’re not all inclusive so tip) No senior members of staff have spoken to us in 10 days to ask if things are ok. Overall not bad, but due to bad points, very disappointed and would not return. Management definitely need to think and speak to others guests other than Americans or you will loose the British as most we’ve spoken to feel exactly the same.

We stayed at the resort for 2 weeks between Sept 20th and Oct 4th 2025 Those of you have read a few recent reviews will see that this is at exactly the same time as others with hugely varying reviews! This was our second visit to the Verandah Resort after the year before (Sept 2024) and we also stayed at Pineapple Beach in Sept 2023. We travel this time of year specifically because the hotels are quiet. We were welcomed by SO MANY staff as if we were old friends, not only by Verandah staff but also some from PBC (closed due to a refit at the time) Let's get any slight negatives out of the way first 1) Yes, the Seabreeze restaurant was closed for refitting. Biggest impact (?) here was on breakfast - served at Sails & Tales which is open air rather than air conditioned. This impacted both guests (a bit warm some days) and staff - especially the ladies cooking omelettes in the Pizza hut 2) Towels - always a slight issue here weirdly - but if you grab early you're fine (we got our on the way to breakfast) 3) The Rasta Beach could do with a couple of lorry loads of sand - it's getting a little thin in places ☹ Now onto the positives - and there are MANY 1) Staff – al SO friendly - from arrival at front desk, to buggy drivers, to the office, to the bar, to all the restaurants - we really were made to feel like part of a family. Other reviewers seem to have had issues - can't imagine why 2) Nicole's - fine dining - we ate here 4 times over the fortnight - each time greeted by the lovely Lucy who also has an amazing team around her - well worth the extra cost, superb food and service by the whole team there. We have had the opportunity to dine at some top notch restaurants in both the US and UK over the years – this is right up there. Lucy’s leadership is exemplary. 3) Portofino - modern Italian - we ate here 5/6 times over the fortnight - welcomed with open arms by the lovely Nicole who remembered us immediately from the year before (helps that my wife's name is Nicole too). The team again are very well managed and the service and food is fantastic. 4) Sails and Tales - casual seafood lunch/dinner - another great team here - with Miss Lucy popping in one night to help out. Her influence shows in all the restaurants and the team here again provide great service in a casual environment. When the breeze hits right - it's a beautiful place to eat dinner 5) Sails and Tales Breakfast service - Chemarie's smoothies were a very welcome addition and need to be part of the service when it returns to Seabreeze! Marina & Karen persevered in the heat of the Pizza hut to provide amazing omelettes/egg dishes. Egbert and Theo led the way in service and to be honest we could have listed many more names (and I feel bad for missing so many) 6) The Beach Grill - we used Rasta Beach and the pool there almost every day! Our favourite spot on the resort. On several occasions we had the entire beach/pool to ourselves (heaven). Chegf and team do great lunches and Layasrkas looked after us at the bar (sorry about the exploding mixer – I hope you have recovered!) 7) Staff callouts - Shaun/Tristan on the buggies. Leon, Lassandra, Layasrkas at the bars. Rohan our Bajan buddy at the pool. Rohanna, Destiny, Adainia, Nneka, Nicole P - so many more that my old man memory has forgotten - but each and every one made us feel welcome and special. Oh and to William for sorting us a late checkout - thank you sir. And the ground staff keep everywhere looking so good too! We could go on and on We are already talking about booking again for next year - that's how good this place is! Ignore the naysayers - you won't regret it and to address other concerns of reviewers 1) swim up bars - WHY – certain people just sit in one spot for hours - with NO toilet breaks :( 2) pool umbrellas - there are many shades around ALL the pools - we visited them all - yes even the pool behind the Wavy Wicket 3) availability of lime - we had lime in our G&Ts every evening - never missing 4) breakfast buffet was limited - the choice is HUGE and it was difficult not to OVER eat every morning!!

Lovely hotel in a great place with super facilities. Had a great week here. The food in the restaurants that were open was fabulous and the staff are truly amazing - so helpful and cannot do enough for you, always with a smile. They are refurbing the buffet restaurant, which was a little loss but manageable with the other places to eat. And the food is great. Where I think they have fallen a little short - and I mean a little, it is still a lovely hotel! But the communication to the guests could be better. We arrived after an 8 hour flight. Obviously the map is online - but it would have been good if at check in, someone gave us a printed map and said - here is your room, this is where breakfast is, this is where guest services are, these are the pools etc. Yes of course we can explore - but only one restaurant has a name on, and for breakfast we just flagged down someone down and said “where do we go?”. It could have been so much easier. Getting to 11am and there are no towels at the pool and none at the beach and having to tell guest services, and it still takes 2 hours before someone comes with new towels. Just give every guest a pool towel in their room and then if they want to change after a week, they can, but there are no squabbles! It could be that it is low season, feels 50% empty but we have paid a full price and have been a bit short on deliverables. I will reiterate that the staff in the restaurants and bars and the cafe - all fabulous! Let’s hope they get the pay they deserve!!

I have stayed at Verandah several times throughout the years and this is probably the worst experience I have ever had. It was a group booking and I was the first to arrive. They apparently have a new policy where you have to check out AND leave the property at 11am. On check in I was told that check out is at 11am but I can stay until 5pm however members of my group who checked in an hour later was told they needed to leave the property at 11am and not 5pm. How can 2 check ins within an hour of each other be told two different things? The front desk obviously lacks training but it is not really a reflection on them but more so how poorly managed this place is. It would be interesting to see what they tell the tourists who have late flights. I imagine that they get to stay on property until whenever they desire and if that is the case then this is blatant discrimination. After the poor check in experience, we spoke to the duty Manager Vanessa later in the evening who was actually very nice and we enjoyed speaking to her. She seemed genuinely appalled by us being told to leave the property at 11am and said ALL guests get to stay until they need to leave despite having to check out of the room at 11am. This was encouraging to hear but the issue here was there was absolutely no follow through. I imagine that she probably has to submit a duty manager report at the end of her shift and yet there was no update, no one came to speak to us further on the matter, no one came to us to confirm if we are ok to stay on property later or leave at 11am on our day of check out. But, I don't really blame her, poor girl probably has her hands tied in what is clearly a horribly managed hotel. On our day of check out we did leave at 11am as we just wanted to be done with the place however one member of our group was told after calling the front desk that for an additional $50usd we could stay until 5pm. No one told us this from the beginning and perhaps if we had been told this we would have considered staying longer but again the front desk seems to lack training. Despite this ridiculous policy, and feeling discriminated against, we enjoyed our stay for the most part but will not be back. Theodore and the entire team at Sails and Tails for breakfast and lunch deserve an honourable mention. We had the best experience when we visited that restaurant (during the day as we did not have dinner there) and this is probably what saved our experience at Verandah to be honest. The guys who operate the golf carts are also awesome and also the entertainment guy who was on duty for the 2 nights we were there, I think his name of Rohan (I am so sorry if I am wrong) I really wish I could remember all of their names but thank you for making our stay better despite the challenges.