The Verandah Resort & Spa

2nd trip to Verandah and it is even better The staff are excellent and Miriam has been great as a team leader. Hat off to Noel and Dayton seriously professional and charming gentlemen. Some of the reviews are barmy- the food is excellent and there is a great variety Bar staff exceptional and the music/ entertainment great. It's a beautiful complex and surroundings and we will definitely be coming back!

We just returned from 14 nights at Verandah (we are a family with 2 kids, aged 8 & 7) and have had an amazing time. Relax if you have read a few mixed reviews, there are certainly a few niggly things but overall this is a fantastic place and if you are booked to go, you will have a brilliant time. Just to get the 'constructive' feedback over with first: It would be great to have bottled water in the room or available from the bar. The only water has to be taken from the bar in glasses and has a taste of treated water. Secondly, the spa treatments are extortionate, e.g. US$120 plus tax for a 55-minute massage which with our weak £ made it crazy to book anything. Thirdly, there are just a handful of staff who really shouldn't be in tourism! 90% of the staff are lovely but there are a few who are either lazy or rude (like the woman who was supposed to manning the afternoon tea area who refused to get more English teabags so my husband went up to Seabreeze to get some!) and a few staff at the kids club who don't even acknowledge you or your kids let alone crawl off their beanbag when you arrive. We were never asked to complete a registration form for the kids so they had no contact details/allergy info etc. (not that ours have allergies but you get the point). So those are the minor niggles - on to the positives! The complex is beautiful, stunning grounds stocked with trees and shrubs, immaculately maintained. 2 gorgeous beaches, wonderful food, great quality drinks, huge comfy beds, massive pool which is warm (yay!), lots of friendly, helpful staff (Miriam, Tanya, Iran, Dayton, Vonetta to name but a few). Certainly there is a different cultural approach to service in the Caribbean, we arrive from the UK slightly stressed from the manic pace of life here and it takes a few days to relax into their slower, calmer ethos. I think some people mistake this for apathy but it isn't, so our advice would be to slow down to their pace not expect them to match ours! Overall, we had the best time (make sure you do Stingray City) and can't wait to book for next year. Thank you Verandah - we miss you already!

Great employees except the front desk. Low end medium hotel. The food is terrible unless you go to Nicole's but that is not open every night. No decent wine anywhere in the resort but if you like beer and cheap rum drinks this is your place. This hotel is in the middle of no where so finding a ride into St. Johns's takes some work. Do not shop in St. John's especially at Diamonds International. They are a total rip off and do not stand behind their merchandise. My advise is go some where else.

We visited with our three older kids aged 22, 18 and 16 from 5th - 12th August, we were celebrating our silver wedding anniversary and "Andrea" was our contact. She made sure we had a fabulous time. She arranged little surprises and made us all feel so special. Thank you so much Andrea you made it all perfect. We had a fabulous holiday here. Seriously did not want to leave. This resort is beautiful. The gardens are gorgeous and the flowers smell wonderful as you walk through the resort. The accommodation was very clean, beds were comfy and air con was wonderful! There were little flowers everywhere throughout the accommodation when we arrived, it all looked so pretty. We stayed in a two bedroom villa room "412" which was close to the family pool. It was a perfect setting. The food was very high quality! Especially at Buccaneers and Nicole's restaurant. The rest of the food was really good too! Shout out for "Caris" in the Rasta snack bar - she works so hard and the snacks were tasty - thanks Caris! The bar staff in the main bar were fab! So much fun watching them dance and sing to the music as they are preparing cocktails in the evenin. They work so hard - yet still manage to have fun whilst working. All the staff on this resort are super friendly and helpful - a cheery hello wherever you go offering a ride if you weren't keen on walking (we didn't take them up on it). The water sports are an added bonus, we had lots of fun kayaking, snorkelling and sailing on the hoby cat boats. This resort was paradise - our only complaint was that we had to come home :( Although we will definitely be coming back!!!

This was my first trip to Antigua. After months of doing research on resorts on this Island I decided to choose the Verandah. This place is at a higher price point but it doesn't live up to the price. Upon arrival I wasn't blown away as I have been at other resorts in different islands. I kept an open mind nonetheless. You do receive a rum punch when you are waiting to check in so that was a nice touch. Rooms- I booked 3 waterfront rooms and the views were nice. The room was a little plain for my taste. The walls were white and the furniture was a little dated. The beds were very comfortable. The bathroom was nice. I noticed 2 of the rooms I booked had bathtubs and the other had a stand up shower. I guess you can request this upon check in. Food/Drinks- After we got to our room we went to the beach grill. The service wasn't the best but I guess we went a little too late as they were closing up for the day. The breakfast every morning was okay. Personally would of loved to see more of a selection when it came to the fruits. The lady behind the omelet station deserves high praises. She did an awesome job every morning that we were there. The staff overall at the restaurants were a 7/10. There were a few staff that went above and beyond but majority of the staff acted as if you were bothering then when you asked for simple items. The quality of the alcoholic drinks were ok. Giving the bartenders a tip would make them more inclined to give you stronger drinks. We did dinner at Nicoles and the food was a 8/10. Was it worth the price? Honestly no. Entertainment Staff- Shout out to these guys. They went above and beyond to get the guest involved in the daily activities. The pool party was nice and the fire dancer was cool. Make sure you get to know keiffer (dj) hes a real humble guy! Watersports- I tried all of the water sports. Carlos does an amazing job. Make sure you try the hobie cat with him. Real cool dude. Resort- Overall the resort is well kept. I did not see garbage anywhere while I was there. Do be mindful that the resorts has a lot of hills so it might be hard to walk around if you have any medical issues. There are carts that can take you anywhere you in the resort. Overall I think the resort was okay. It wasn't great. The only upside was that this was the first resort that I went to that you were able to get a chair at the pool and beach at anytime. It really wasn't packed at all and I believe the price point turns a lot of people away. If you want to come and relax and unwind this is a place for you. Just don't expect all kinds of luxuries for the price that you are paying.